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www.eduserv.org.uk
Putting public cloud in
your ICT strategy
Andy Powell, Head of Product Marketing – Managed Cloud
Servic...
www.eduserv.org.uk
About Eduserv
• Managed Cloud Services Provider
• Spun out of the University of Bath 17-years ago
• Pre...
www.eduserv.org.uk
Our offer
• Public and private cloud IaaS services
• Previously accredited at IL2 and IL3
• Full manage...
www.eduserv.org.uk
Procurement route
• We predominantly do business thru G-Cloud
• Currently list 17 services, covering:
•...
www.eduserv.org.uk
Cloud migration as a journey
www.eduserv.org.uk
Cloud adoption assessment
• Helping the customer to understand their current IT
estate
• Analysing thei...
www.eduserv.org.uk
Delivery models
• Our customers have traditionally wanted us to manage
the underlying infrastructure on...
www.eduserv.org.uk
Eduserv and AWS
• About 12 months ago we started building a partnership with
AWS
• Because of the bread...
www.eduserv.org.uk
Security wrap
• We can use Cloud Connector (combinations of
dedicated lines, VPNs, firewalls, packet in...
www.eduserv.org.uk
Bristol City Council business challenges
• Cost savings
• Building estate rationalisation
• Reducing he...
www.eduserv.org.uk
Bristol City Council digital aspirations
• Use of digital to improve services for the citizen
• Digital...
www.eduserv.org.uk
How have we helped?
• Colocation has allowed them to close a major
datacentre
• And focus resources on ...
www.eduserv.org.uk
Digital benefits
• Building and managing the new website in AWS has
allowed them to be more agile in it...
www.eduserv.org.uk
Conclusions
• One size does not fit all, even within a single organisation
• Attitudes to security are ...
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Putting public cloud in your government ICT strategy

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Andy Powell explains how public clouds can be part of your cloud strategy, including an example from Bristol City Council.

Published in: Government & Nonprofit
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Putting public cloud in your government ICT strategy

  1. 1. www.eduserv.org.uk Putting public cloud in your ICT strategy Andy Powell, Head of Product Marketing – Managed Cloud Services Planning your cloud strategy – London, March 2016
  2. 2. www.eduserv.org.uk About Eduserv • Managed Cloud Services Provider • Spun out of the University of Bath 17-years ago • Predominantly working with the public- and third- sectors • Customers across central and local government and the third sector • A not-for-profit organisation and a registered charity • 180 staff based in Bath • Tier-3 datacentre in Swindon from which we offer co-location and cloud services
  3. 3. www.eduserv.org.uk Our offer • Public and private cloud IaaS services • Previously accredited at IL2 and IL3 • Full managed service with 24/7 ITIL service desk and NOC/SOC • Range of cloud migration professional services (strategy, planning, architecture, design and migration) • Managed security wrap-arounds including professional services, Protective Monitoring and DDoS Protection
  4. 4. www.eduserv.org.uk Procurement route • We predominantly do business thru G-Cloud • Currently list 17 services, covering: • IaaS • Managed services • Professional services • Security services • G-Cloud significantly eases the procurement process • And tends to enforce clarity and transparency around pricing and service levels • But it also encourages a more ‘commodity’ relationship
  5. 5. www.eduserv.org.uk Cloud migration as a journey
  6. 6. www.eduserv.org.uk Cloud adoption assessment • Helping the customer to understand their current IT estate • Analysing their risk appetite and approach to security • Understanding cloud attitudes and readiness in different parts of the business • Evaluating alternatives, which can include colocation, public cloud and private cloud (including 3rd party clouds) • Making recommendations
  7. 7. www.eduserv.org.uk Delivery models • Our customers have traditionally wanted us to manage the underlying infrastructure on which they run their enterprise applications • On that basis our 24/7 service desk and NOC/SOC are ITIL based and our infrastructure is VMware-based • However, we are tending to see an emerging trend for more ‘bimodal’ ways of working within our customers • Coupled with demands for us to be more agile • … and for more access to the IaaS & more transparency
  8. 8. www.eduserv.org.uk Eduserv and AWS • About 12 months ago we started building a partnership with AWS • Because of the breadth and competitiveness of services that AWS offers • And because those services support flexible approaches • We layer our professional services, managed services and security services across a range of underlying platforms • Customer on-premise & Eduserv colocation • Eduserv public and private cloud • AWS public cloud (and other public clouds in due course)
  9. 9. www.eduserv.org.uk Security wrap • We can use Cloud Connector (combinations of dedicated lines, VPNs, firewalls, packet inspection, etc.) to provide securely managed interfaces between components at different security levels • Continuing to offer our existing security wraps (Protective Monitoring and DDoS Protection) • Giving customers the best of both worlds, depending on their risk appetite and functional requirements
  10. 10. www.eduserv.org.uk Bristol City Council business challenges • Cost savings • Building estate rationalisation • Reducing headcount • Improving efficiency • Maintaining front-line services
  11. 11. www.eduserv.org.uk Bristol City Council digital aspirations • Use of digital to improve services for the citizen • Digital by Default / Cloud First • Desire to adopt more agile ways of working and DevOps • Hosting their new website in AWS • But still requiring secure access to back office services (e.g. Postcode Lookup, Parking Service and Taxi Licensing)
  12. 12. www.eduserv.org.uk How have we helped? • Colocation has allowed them to close a major datacentre • And focus resources on core service delivery rather than ‘undifferentiated heavy lifting’ • Retaining business continuity from high availability infrastructure with 24/7 service desk, NOC/SOC, DR, etc. • Laying the foundation for migration to on-demand, elastic, utility priced cloud services
  13. 13. www.eduserv.org.uk Digital benefits • Building and managing the new website in AWS has allowed them to be more agile in its delivery • Whilst retaining secure (UK data sovereign) on-premise or collocated hosting for services that need it • Supporting the development of their in-house DevOps team
  14. 14. www.eduserv.org.uk Conclusions • One size does not fit all, even within a single organisation • Attitudes to security are changing • And we may need to re-learn the language of risk • In any case, ways of working may be changing more quickly • Suppliers and customers need to work together to understand if/how their relationships need to change • Public cloud adoption is unlikely to be done in isolation – it’s part of a bigger cultural change

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