Eduserv cloud services


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Ed Zedlewski CIO of Eduserv spoke at the CCitDG cloud day about our cloud services.

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  • Can use PRINCE2 or Agile as appropriateITIL - Information Technology Infrastructure LibraryPAS 99:2006 (Integrated Management Systems Requirements) BS ISO 9001 (Quality Systems – Management Systems Requirements) BS ISO 14001(Environmental Management Systems)BS OHSAS 18001 (Occupational Health & Safety Management Systems Requirements)27001 – certification pendingPartnership with customers includes regular reviews and road mapping
  • Eduserv cloud services

    1. 1. Eduserv Cloud ServicesEd Zedlewski, CIO
    2. 2. Who we are• Not-for-profit IT services integrator• Managed services track record• Registered charity & SME• We help „public good‟ organisations make better use of IT
    3. 3. Being a not-for-profit means• We can put the customer ahead of profit• We can have a more flexible approach to pricing• We can take a long term partnership view• We prioritise customers who are dedicated to the public good
    4. 4. Our services for charities• Identity and Access Management (OpenAthens)• Web development• Data centre, hosting and cloud services• Professional services
    5. 5. What we do – Internet Services
    6. 6. Services delivered from• Our purpose built Data Centre • highly secure facility • owned by Eduserv • UK sovereignty• Tier III facility in Swindon • secondary DC‟s in Slough & London• Carrier neutral telecomms with diversity• Capacity & power for >600 racks• Green design: PUE <1.5
    7. 7. Our customers include
    8. 8. Supplier partnerships• Microsoft Gold Partner• vCloud Powered VMware Partner• Cisco Partner• HP Business Partner• Sitecore Certified Solution Partner
    9. 9. Now about this cloud stuff…
    10. 10. Cloud benefits• Elasticity of compute, storage and bandwidth• Reduced IT estate and carbon footprint• Rapid service provisioning• Reduced TCO
    11. 11. Cloud reality• Cloud services solve real business problems today• Big IT problems are difficult to solve - whether in the cloud or on premise• Specialist skills are needed to realise the full benefits • Information security • Networking • Cloud platform and virtualisation administration
    12. 12. Eduserv Cloud services• Community Cloud• Private Cloud• IL3 Secure Cloud• File Storage• Cloud migration• Professional services
    13. 13. How we build Cloud infrastructure• Using best of breed technologies• Security designed in (not bolted on)• Designed and built to be highly resilient (no SPOF)• High performance (10G+) and highly scalable• Cisco UCS blades• EMC and NetApp storage• Cisco, Juniper & CheckPoint networking and security
    14. 14. How we work• Understanding your business needs• Assess security requirements and risks• Building coherent strategies and plans• Migration & implementation services• Delivering pragmatic & cost effective IT solutions• Working with partners and SI‟s as necessary
    15. 15. Delivery and Operations• Formal methodologies employed with pragmatism • Project Management - PRINCE2, Agile (SCRUM) • ITIL certified staff and culture • We apply best fit for customers!• PAS 99:2006, BS ISO 9001, BS ISO 14001, BS ISO 18001, BS ISO 27001• Government Information Security Management• Long-term partnership approach with customers
    16. 16. • Virtualised and rationalised hosting• Single contract for BIS and partners• Migrated multiple BIS partners to shared virtualised platform• Saving more than £4million• Ready for Cloud
    17. 17. Customer exampleDelivering cost savings of £2.5M on web developmentand management and £2.8M on hosting over 4 years“We are delighted with thenew website. It’s been builtto contain an enviableamount of flexibility, usabilityand control.”Neil Williams, Head of DigitalCommunications
    18. 18. Delivering transformation • Developed content repository that serves content from multiple sources to multiple sites and channels • Enabled website consolidation from over 100 different sites into • Strategic hosting provider including migration of applications from 5 DfE Arms Length Bodies onto our “Eduserv, the not for profit technology managed application platforms. developer for the education sector, fared better than its rivals with a 67% increase in spend from the Department for Education” The Guardian, December 2011
    19. 19. NHS wanted to:• Enable more patients to address symptoms online• Ensure managing content was quick and easy for its staff• Improve look and feel of its health & symptom checkers• Understand complex patient journeys & fine tune over time• Syndicate its HaSCs to other channels – partners & mobile “Eduserv has worked tirelessly to understand our needs, translating these requirements into functionality within Sitecore.” Roger Donald, Associate Director Multi-Channel
    20. 20. Case study• Clients existing DC‟s full • Also has too many DC‟s post merger• Huge IT systems/application legacy• Major consolidation needed to save cost• The management of IL3 information
    21. 21. The solution• Partner with Eduserv • Implement private IL3 Cloud and integrate on-net • UK data centre and data sovereignty • Reduce risks • Client focus on business problems; Eduserv focus on operational management and project delivery• Cloud consumption model• Deliver LoB Microsoft SharePoint solution
    22. 22. Logical OverviewA logical view ofcomponents.Service models and servicecatalogue to enableconsumption of servicesfrom IaaS layer up.Business applicationsdelivered via consumption ofa range of services inc.IaaS, PaaS, ServiceManagement & Security atenterprise service levels.
    23. 23. London North UKEduserv (Secondary)DR Site
    24. 24. Adaptable Cloud services• Service levels to suit different requirements• Security models to meet government standards• Reservation, Allocation and Consumption based pricing• Cloud migration support services• Optional DR
    25. 25. Cloud migration service• Migration discovery and planning• Agree risk profile and security model• Migration of existing services • Physical & virtual• Service integration• Testing and validation
    26. 26. Why Eduserv?• Open and agile• Public sector specialists• Flexibility & Innovation vs. Commodity• Track record in managing complex projects and working with multiple partners• 20+ years integration and hosting expertise• Not-for-profit company• Trusted Partner