1.
Hands-On
Continuous Improvement and Advantages
(Scrum/Kanban/Scrumban)
by Eduardo Ribeiro
V 2.0

2.
edu.f.ribeiro@gmail.com
@edu_f_ribeiro

3.
Company Z
• Company Z is struggling to satisfy their
customers.
• Their teams are delivering with quality still
they deliver at a low pace making them miss
the deliveries dates (Target Dates).
• The bigger issue is that due to this Company Z
is losing costumers trust what is affecting their
stocks in the stock market.

4.
Closer look
• Product it’s constantly changing and pushing their new
requests to the teams.
• Sometimes there are implementations that are not
accordantly with what was requested.
• Every work item must pass through different teams
(Different Skills).
• Deployment is made when the team finish the full request.
• Teams are unable to forecast when a new request can be
implemented and deployed.
• Due to the constant delay, teams change size often to
respond to the bad planning.
• As we speak there is allot of tension between everyone
creating each day more noise and bad behaviors.

5.
My way
• Establish KPI’s to have data as starting point.
• After analyzing the data, observe how the teams are working and identify
issues/improvement points.
• Share my discoveries with the teams and top management.
• Coach Top Management to reorganize the teams (Cross- Functional
Teams).
• Coach and mentor the new teams including embedding the Continuous
Improvement principles and values.
• Observe how the teams are now working and identify issues/improvement
points.
• Work with the teams to review all the data and help them to generate and
follow the actions to improve.
• Help the teams to identify tools to help them to continuously improve.
• Keep observing how the teams working/improving.
• Do some follow-up sessions.