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Using Sms To Support Learning and Teaching in HE

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Using SMS to support learning & teaching Geraldine Jones  [email_address] Thom Bunting [email_address] E-learning Summer S...

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What is SMS? <ul><li>S hort  M essage  S ervice, aka  texting </li></ul><ul><li>1 SMS message =  160 characters </li></ul>...

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SMS in context <ul><ul><li>SMS offers simple, popular means of interaction Perhaps “most widely used data application on t...

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Using Sms To Support Learning and Teaching in HE

  1. 1. Using SMS to support learning & teaching Geraldine Jones [email_address] Thom Bunting [email_address] E-learning Summer Seminar Series 2008 Slideshare.net: eatbath-present08 All material and post session discussion: www.tasterseries.wordpress.com
  2. 2. What is SMS? <ul><li>S hort M essage S ervice, aka texting </li></ul><ul><li>1 SMS message = 160 characters </li></ul><ul><li>Cheap mobile communication </li></ul><ul><li>Txt typically uses abbreviated language </li></ul><ul><li>Txtspk associated with youth mobile phone culture </li></ul><ul><li>SMS provides quick & light social connectivity between close friends and family </li></ul>
  3. 3. SMS in context <ul><ul><li>SMS offers simple, popular means of interaction Perhaps “most widely used data application on the planet, with already 2.4 billion active users, or 74% of all mobile phone subscribers sending and receiving text messages on their phones” ( http://en.wikipedia.org/wiki/Short_message_service ) </li></ul></ul><ul><ul><li>SMS supports 1-2-1, 1-2-x dialogue Scale and scope of interaction grows with developments in text management applications such as Edutxt / Txttools and social networking / micro-blogging services such as Twitter </li></ul></ul><ul><ul><li>SMS encourages interactive communication ‘at hand’ Whereas P ersonal R esponse S ystems require relatively elaborate hardware / software setup, SMS takes advantage of the virtual ubiquity of mobile devices: nearly everyone can easily participate in synchronous / asynchronous conversations </li></ul></ul>
  4. 4. Enabling technology Tribal CTAD SMS quiz Media board Micro-blogging Social networking SMS management service Moodle text PRS/Clickers NOT SMS! http://www.ctad.co.uk/content/view/185/277/ https:// www.txttools.co.uk / http://net.educause.edu/ir/library/pdf/ELI7002.pdf http:// twitter.com /
  5. 5. Comparing functionality c  a/p r asynch  Tribal SMS c d c Distributed/ central control   x Multi-modal a/p p a Anonymous/ Personal b/r b/r r Broadcast/ receive a/synch asynch synch a/synchronous   x Mobility Edutxt Twitter PRS - Clickers
  6. 6. SMS in practice <ul><li>SMS texts can </li></ul><ul><li>be presented anonymously / with names </li></ul><ul><li>open ‘ice-breaker’ discussions </li></ul><ul><li>seed group reflections </li></ul><ul><li>monitor range of understanding in a group </li></ul>
  7. 7. <ul><li>What do you like about texting? </li></ul>Please text your response to 07624 802 748 starting your text with LIKE Discussion of group’s responses….
  8. 8. Our SMS management application <ul><li>Edutxt: education-specific text messaging </li></ul><ul><li>University of Bath licence </li></ul><ul><li>Training & Tech support </li></ul><ul><li>Web-based interface </li></ul><ul><li>Plugin to Moodle </li></ul><ul><li>Multiple user accounts </li></ul><ul><li>Multiple incoming numbers </li></ul><ul><li>Automated rule-based SMS forwarding to mobiles, email addresses, etc </li></ul><ul><li>Inbox/Sent messages </li></ul><ul><li>Online message composition (templates) </li></ul><ul><li>Address books </li></ul><ul><li>Group management </li></ul><ul><li>Message management keywords & inbox rules </li></ul><ul><li>Automatic information services </li></ul><ul><li>RSS to SMS </li></ul>
  9. 9. What does SMS offer? <ul><li>‘ Always on’ communication </li></ul><ul><li>Connectivity to real-world learning contexts </li></ul><ul><li>Top-of-mind, direct-line access </li></ul><ul><li>‘ Just for me’ personal communication </li></ul>
  10. 10. <ul><li>What do you hate about texting? </li></ul>Please text your response to 07624 802 748 Start your text with HATE Discussion of group’s responses….
  11. 11. Possible barriers for students <ul><li>Access to a mobile phone? </li></ul><ul><li>Adequate network coverage ? </li></ul><ul><li>Willingness to use own mobile phones/text messages for study purposes? If so, how? </li></ul><ul><li>Conflict between social and academic use of mobiles/SMS? </li></ul>
  12. 12. University of Bath mobiles & SMS student survey? What can their mobiles do – redundant functionality
  13. 13. <ul><li>To Receive text messages </li></ul>Student willingness? To Send text messages (per week)
  14. 14. <ul><li>As a learner, how would you like SMS texting to be used? </li></ul>Please text your response to 07624 802 748 Start your text with VIEW Discussion of group’s responses….
  15. 15. <ul><ul><li>Reminders about deadlines </li></ul></ul><ul><ul><li>Key questions from tutors </li></ul></ul>Student views: how to use mobile phones for learning?
  16. 16. Why use SMS in academic contexts? <ul><li>Encourage participation in learning activities (within and outside the lecture theatre) </li></ul><ul><li>Scaffold organisational skills </li></ul><ul><li>Deliver timely information </li></ul><ul><li>Provide personal support </li></ul>
  17. 17. Case Studies <ul><li>1 - First year undergraduate coach education students </li></ul><ul><li>2 – CPD students in environmental management programme via distance learning </li></ul>http://www.networkedlearningconference.org.uk/abstracts/gjones.htm
  18. 18. Case Study 1 – students’ profile <ul><li>90 First year UG students (Education, & other departments) </li></ul><ul><li>New to Higher Education (HE) </li></ul><ul><li>Studying Exploring Effective Learning (EEL) </li></ul><ul><li>Students not highly motivated towards this unit </li></ul>
  19. 19. SMS enabled learning face to face teaching Once a Week Post session activities Pre session activities Texts to students Texts from students Texts to students
  20. 20. Post session texts to students (examples) Hi Sam. A remnder 2 complte yr reflection&action plans 4 time mangmnt (act 7.2, 7.3) Plse post yr top 5 tips for TM to the top tips list. Gabriele. Hi Tom, reminder 2 lk at & comment on the reading improvement video – Moodle (Act 4.1) Pls txt in wht u hve learned from the video b4 session. Gabriele
  21. 21. Texts received from students ED At uni i need 2 self motivate myself 2 gain broader learnin + self thought. I wil use tutors + readin + discussion 2 help me achieve this in the best way. ( response to an article ) ED metacognition is an awareness of process of learning.consists of developin plan of action,maintainin monitorin of plan and evaluatin plan (self reflection) ( in response for a request for a definition )
  22. 22. Tag clouds - aggregating whole group responses http:// www.artviper.net/texttagcloud /
  23. 23. Case Study 1 Evaluation <ul><li>Outbound and inbound texts sent and received at relatively high levels, with little ‘fall out’ </li></ul><ul><li>Text Traffic……. </li></ul><ul><li>2,450 text messages sent to mobiles (MT) </li></ul><ul><li>Students had choice to opt out - only 2 did! </li></ul><ul><li>391 text messages received from mobiles (MO) </li></ul><ul><li>Data sources: Focus groups, questionnaire, access stats, tutor journal </li></ul>
  24. 24. Case Study 1 - Evaluation (cont.) <ul><li>Texts successfully and consistently guided students to intersession activities located in Moodle. </li></ul>Data sources: Moodle and Edutxt access stats
  25. 25. Case Study 1 - Evaluation (cont.) <ul><li>Student views about texting: </li></ul><ul><li>Effective aid to time management </li></ul><ul><li>(62% n=71) </li></ul><ul><li>Students liked the personal nature of texts </li></ul><ul><li>Less supportive of sending texts as part of learning activities. </li></ul>
  26. 26. Case Study 1 - Evaluation (cont.) <ul><li>Tutor view: </li></ul><ul><li>Impact on student engagement </li></ul><ul><li>Assignment results </li></ul>
  27. 27. Case Study 2: student profile <ul><li>Pilot group of twelve CPD environmental management students, responding to invitation to enrol in distance learning workshop starting March 2008 </li></ul><ul><li>All students face challenges of M-level studies amidst full-time work commitments, busy lives </li></ul><ul><li>Students (or employers) pay extra fee for this pilot online workshop, designed to provide extra levels of structured interactive support </li></ul>
  28. 28. Case Study 2: text activity to date <ul><li>Personalised SMS invitation texts sent to prospective students’ mobile phones link to explanation of workshop, FAQs, online registration form </li></ul><ul><li>Personalised SMS reminder texts sent to mobile phones of all students who ‘opt in’ encourage work as assignment deadlines approach </li></ul><ul><li>Personalised SMS update texts sent to mobile phone of all students who ‘opt in’ explain availability of feedback / tutor assessment </li></ul>
  29. 29. Case study 2: interim evidence <ul><li>Personalised SMS invitation texts conversion rate 6.5% via SMS versus 5.2% via email less fall-out from spam effect, more reliable indications of receipt </li></ul><ul><li>Personalised SMS reminder texts 60% of workshop students ‘opt in’ for assignment reminders student responses to reminders are positive to date </li></ul><ul><li>Personalised SMS update texts regular dispatch of batch / ad hoc texts re assignment feedback students typically follow-up very promptly </li></ul>
  30. 30. Case study 2: evaluation to date <ul><li>Tutor finds that integration of SMS into learning activities provides “a really beneficial way to get a quick message out via a medium which students are maybe more likely to read than e-mail (if they've got loads of e-mails coming in, they may choose to park until later)” </li></ul><ul><li>Students are responding well to reminders and feedback notifications; time-poor workshop participants, engaged in full-time work, show promising evidence of steady and reliable progress </li></ul>
  31. 31. Case study 2: upcoming plans <ul><li>SMS reading-response texts Students to highlight key concepts in assigned readings Automated ‘tag cloud’ generation </li></ul><ul><li>SMS status-check texts Students to work in Apprentice -style case study groups, rotating leadership Scheduled prompts for status updates from group members </li></ul><ul><li>SMS integration with VLE Programmatic updates to be implemented via Txttools API (web services) Plug-in to provide direct SMS interface to (‘moodletxt’) </li></ul>
  32. 32. Thinking about SMS in learning & teaching contexts Attributes of the technology Learning & teaching objectives Learners needs & context
  33. 33. Implementing SMS to support learning “… harness technology to the needs of education, rather than simply search for problems to which the latest technology is a solution” Laurillard (2008) Laurillard , D. ( 2008 ) ‘The teacher as action researcher: Using technology to capture pedagogic form', Studies in Higher Education, 33( 2)
  34. 34. Follow up information <ul><li>To receive 3 additional tips about getting started with SMS for teaching and learning </li></ul>Please text SMS to 07624 802 748 To unsubscribe please text STOPSMS to 07624 802 748
  35. 35. Your Questions?
  36. 36. Thank you <ul><li>Next event: Wed 18 th June </li></ul><ul><li>“ Using Skype and other web-conferencing tools to support off campus learners” </li></ul>Materials and online discussion: http://tasterseries.wordpress.com/ Twitter Updates: eatbath Podcast: http://www.bath.ac.uk/lmf/group/rss/7798 Email: [email_address] , tb254@bath.ac.uk

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