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edrone CRM for e-business / keep better relations with clients

edrone is a Social CRM for online businesses. The CRM tracks user- as well as visitor-behavior on your web site, e-commerce or mobile native app. Depending on segments and user-behavior edrone will send variable messages automatically via social media at the right time. Users never sleep and that's why edron helps to handle logged users and unlogged visitors.

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edrone CRM for e-business / keep better relations with clients

  1. 1. What is edrone CRM? edrone CRM for e-business Keep better relations with clients.
  2. 2. edrone CRM for e-business
  3. 3. Users never sleep, so the proper relations should be maintained when they need it. Social CRM will reveal what a visitor is looking for, number of his subscribers, Twitter followers, current weather, operating system, how long-range the visitor is, is the visitor a new client or recurrent one. How edrone CRM works? 1. Clients, users and anonymous visitors. 2. are visiting your website, e-store or a mobile application. 3. The tracking code recognises and synchronizes their data with public information from the Web and assigns to the right segments. 4. When a specific activity is registered. 5. The message is automatically sent via social media, e-mail, chat or notification on a website or in an application.
  4. 4. Chris has bought new winter tyres in November. In March, system sent him an automated offer of buying summer tyres with same size asking: Chris, thanks for your latest purchase. Are you satisfied? Let me know. We’ve prepared summer tyres offer specially for you. Maybe they should also be changed? Case Studies
  5. 5. Robert is looking for a watch at timeshop.com. Suddenly, John is calling: I have two tickets for the Madrid Derby. Robert left the shop and forgot about the watch. After two hours he received an e-mail with a 20% discount for the watch he wanted. Case Studies
  6. 6. Anne was testing a diet application. She’s a blogger with over 5000 followers on Twitter. She stopped using the application and after three days she received a code for the free 6-month version. Now, she’s a tester and an ambassador of the application. Case Studies
  7. 7. What’s going to happen... While investing in advertisement.
  8. 8. What’s going to happen... While investing in advertisement and using CRM
  9. 9. What possibilities it provides? change one-time clients into permanent ones convince those, who didn’t make a purchase discounts, prizes for the most influential ones know why clients don’t buy understand why you have less clients get to know clients and chat with them benefit from social media recommendations create automated loyalty plans measure the value of your clients
  10. 10. edrone is a social CRM that uses public information from social media and marketing automation class tools. Anonymous visitors should become registered clients. For who? e-stores Web applications Websites and portals Mobile applications For e-businesses with a sign in option:
  11. 11. edrone is a social CRM that uses public information from social media and marketing automation class tools. Anonymous visitors should become registered clients. Benefits? Time: auto-filling of clients’ data and history Advantage: contact clients at the right time Effectiveness: automation of marketing processes Increase of sale: retention clients Knowledge: measurable effects of campaigns Comfort: whole history of a client in one place
  12. 12. 1. Clients, users and anonymous users. to be continued... How edrone CRM works?
  13. 13. 2. are visiting your website, e-store or a mobile application to be continued... How edrone CRM works?
  14. 14. 3. the tracking code recognises and synchronizes their data with public information from the Web and assigns to the right segments. to be continued... How edrone CRM works?
  15. 15. 4. when a specific activity is registered. to be continued... How edrone CRM works?
  16. 16. 5. With the help of social media, the system will automatically send a message to visitors of your e-business. How edrone CRM works?
  17. 17. By only pasting the edrone JS code snippet (similar to Google Analytics code), the system will start to monitor and save the activity of clients and visitors. Implementation

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edrone is a Social CRM for online businesses. The CRM tracks user- as well as visitor-behavior on your web site, e-commerce or mobile native app. Depending on segments and user-behavior edrone will send variable messages automatically via social media at the right time. Users never sleep and that's why edron helps to handle logged users and unlogged visitors.

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