The Challenges That EPs Face GoingMobile• EDR Moderator: Paul Schiffer• Panelist:  • Dennis Firestone, CBRE               ...
Mobile Technology Investments• The United States is heavily invested:   •   Microsoft buys Skype for $8.5 billion   •   Go...
Forecast 2012: Summit Attendees• Will adoption of mobile data capture and sensing technology  impact employees at your bus...
Mobile Devise Adoption Surveys• Project Managers                2010   2012   Trend  Smartphones   81%    81%  IPhone     ...
Application Download Surveys• Project Managers                2010   2012   Trend  11 +          35%    58%  1 - 10       ...
Going Mobile..                (Without Going Mad)                Mobilizing Change: Where Technology and                Op...
CBRE’s Mobile Commitment  CBRE: 34,000+ people worldwide  Culture: Mobility as competitive edge  Younger employees “exp...
CBRE’s Mobile Tech Commitment Last Year : QR Coding Text-To Codes This Year : Telepresence Near Field Communication C...
CBRE’s Mobile Tech Commitment  NFC Scenario:      • Investor or occupier specifies what they are looking        for withi...
SECTION 2CBRE | Page 10
1 Year Out!  Move from kludgy hardware to primal Cloudware   • Microsoft 365? Google?  Live-load of data to EDR’s Parcel...
3 Years Out!  “Sandboxing” of all devices      • PCWorld - Sandboxing Link  True “integrated” Cloudware   • Oracle Cloud...
5 Years Out!  EDR as your “Mapping Partner”                 ... not your “Mapping Peddler”  LiDAR Technology   • http://...
5 Years Out!   Environmental Applications    of Augmented Reality   Google Project: Glass    • Glass - YouTube Link   “...
SECTION 3CBRE | Page 15
Reasons To Use Mobile / Cloud Solutions  “Going Mobile” is not just about   buying mobile phones.  Mobile / Cloud Soluti...
Securing IT Support  Understand your company IT Policies, resources, and   availability.CBRE | Page 17
Securing IT Support  Commerce doesn’t sleep.  Have a good after-hours   support solution in place.  Be wary of “free” o...
File Hosting & File Transfer  Know your employer’s Policy!  Many free/low-cost solutions:   • Dropbox   • SugarSync   • ...
Mobile Hardware  Tips for Mobile Device Management   • Security Policy (“rules”)   • Create Own App Store   • Passwords  ...
Leap, Then Look?  Align yourself with (or hire..) your IT strategist  Identify your initial “remote solution”   • Citrix...
Time to Collaborate!  Dennis P. Firestone  MBL: 602.790.4444CBRE | Page 22
Appendix - Resources                 Pitfalls: File Hosting & Vectoring Large Files  Most e-mail servers   have gateway l...
Appendix - Resources                 Pitfalls: File Hosting & Vectoring Large Files  Be careful with 3rd-party   “free” h...
Appendix - Resources                   Pitfalls: Viruses & Exploits - Software  Know the strengths and weaknesses of your...
Appendix - Resources                    Pitfalls: Viruses & Exploits - Software  Microsoft Patches Released – 2nd Tuesday...
Appendix - Resources                    Pitfalls: Viruses & Exploits - Microsoft  Special Attention: Adobe Reader and Ado...
Appendix - Resources                         Pitfalls: Viruses & Exploits – Mac  Mac exploits are now a reality  Remove ...
Appendix - Resources                    Pitfalls: Viruses & Exploits - Computer  Router with minimum of: WPA or WPA-2 wit...
Appendix - Resources                 Pitfalls: Viruses & Exploits – Mobile DevicesCBRE | Page 30
Appendix - Resources                   DPF’s Picks: Hardware “Must Haves”  Favorite Power Banks   • Enercell AA   • Enerc...
Appendix - Resources                 DFP’s Picks: An “AED” for your Hard Drive  Total system meltdown, and can’t get comp...
Appendix - Resources                 DPF’s Picks: “Free” Technology Resources  Education:   • iTunes U   • www.TED.com   ...
Appendix - Resources                 DPF’s Picks: “Free” Technology Resources  Magazines:   • PC World   • WIRED  Audio/...
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Challenges EPs Face Going Mobile

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2012 EDR Client Summit: Presented by Dennis Firestone, CBRE; Moderated by Paul Schiffer, EDR

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Challenges EPs Face Going Mobile

  1. 1. The Challenges That EPs Face GoingMobile• EDR Moderator: Paul Schiffer• Panelist: • Dennis Firestone, CBRE Page 1
  2. 2. Mobile Technology Investments• The United States is heavily invested: • Microsoft buys Skype for $8.5 billion • Google buys Motorola for $12.5 Billion • Verizon forecasts 4G for its entire 3G footprint by end of 2013 • New law in February which opens National Air Space to mobile drones for civilian, commercial and law enforcement
  3. 3. Forecast 2012: Summit Attendees• Will adoption of mobile data capture and sensing technology impact employees at your business? (yes / no) • 79% - Yes• Will “virtualization” substantially improve your company’s operational efficiency? (yes / no) • 82% - Yes• Will the adoption and use of new technologies be a burden to-- or free up--your workforce? • 78% - Free up workforce Page 3
  4. 4. Mobile Devise Adoption Surveys• Project Managers 2010 2012 Trend Smartphones 81% 81% IPhone 28% 54% Android 10% 27% Blackberry 44% 19% Other 18% 0% Tablets -- 21% IPad -- 86% Android -- 14% Page 4
  5. 5. Application Download Surveys• Project Managers 2010 2012 Trend 11 + 35% 58% 1 - 10 32% 35% None 32% 8% Page 5
  6. 6. Going Mobile.. (Without Going Mad) Mobilizing Change: Where Technology and Opportunity Intersect EDR’s Annual Property Due Diligence Summit Monday, May 14 – Wednesday, May 16, 2012 Fairmont Scottsdale PrincessCBRE | Page 6
  7. 7. CBRE’s Mobile Commitment  CBRE: 34,000+ people worldwide  Culture: Mobility as competitive edge  Younger employees “expect it”  Doing “more with less.. (people)”  Aligning “employee’s” mobile solution v. the company  Hard for Enterprise to keep pace with market  Provisioning so many devices; vetting against systems  Product cycles.. <3 months?CBRE | Page 7
  8. 8. CBRE’s Mobile Tech Commitment Last Year : QR Coding Text-To Codes This Year : Telepresence Near Field Communication CBRE brands itself as a unique data provider and service licensee of their technology. CBRE is also a participant in the AZ Discovery Triangle Project.CBRE | Page 8
  9. 9. CBRE’s Mobile Tech Commitment  NFC Scenario: • Investor or occupier specifies what they are looking for within company system (CBRE 360). • NFC transmitters embedded in our signage (lollipops or window signage). • User’s phone picks up the NFC device and transmits location info to application. • Application in-turn connects the phone, its user, their preferences, and whether or not the building they are viewing has space matching their preferences. • If so.. Application on phone notifies them, giving them details and connects them to the listing broker.CBRE | Page 9
  10. 10. SECTION 2CBRE | Page 10
  11. 11. 1 Year Out!  Move from kludgy hardware to primal Cloudware • Microsoft 365? Google?  Live-load of data to EDR’s Parcel?  Google+, iCloud, Eye-Fi?CBRE | Page 11
  12. 12. 3 Years Out!  “Sandboxing” of all devices • PCWorld - Sandboxing Link  True “integrated” Cloudware • Oracle Cloud/Simplification • EDR Add-Ins?  Recon with quadrotor cameras: • Structurally unsafe building? • 10,000-acre site? • Alligators and hobos?CBRE | Page 12
  13. 13. 5 Years Out!  EDR as your “Mapping Partner” ... not your “Mapping Peddler”  LiDAR Technology • http://www.lidarbasemaps.org/CBRE | Page 13
  14. 14. 5 Years Out!  Environmental Applications of Augmented Reality  Google Project: Glass • Glass - YouTube Link  “Google Contacts” • IEEE Spectrum Article • Google Contacts • Gigoam ArticleCBRE | Page 14
  15. 15. SECTION 3CBRE | Page 15
  16. 16. Reasons To Use Mobile / Cloud Solutions  “Going Mobile” is not just about buying mobile phones.  Mobile / Cloud Solutions Offer: • Save money on infrastructure • Save on setup and management • Better performance • Become more agile • More robust / fault-tolerant / “redundant”  Create “inviting” User experience:CBRE | Page 16
  17. 17. Securing IT Support  Understand your company IT Policies, resources, and availability.CBRE | Page 17
  18. 18. Securing IT Support  Commerce doesn’t sleep.  Have a good after-hours support solution in place.  Be wary of “free” on-line IT diagnostic services.  … “solving” your problem may infect with another.CBRE | Page 18
  19. 19. File Hosting & File Transfer  Know your employer’s Policy!  Many free/low-cost solutions: • Dropbox • SugarSync • youSENDitCBRE | Page 19
  20. 20. Mobile Hardware  Tips for Mobile Device Management • Security Policy (“rules”) • Create Own App Store • Passwords • Back it up! • Security Software • Lock it • Label it • Track it! • http://cobratag.com/CBRE | Page 20
  21. 21. Leap, Then Look?  Align yourself with (or hire..) your IT strategist  Identify your initial “remote solution” • Citrix GoToMyPC (subscription) • TeamViewer (cheap) • Join.Me (free)  Establish operational certainty  Backup the data!! (2 places!)  Assure everyone does “their” part.CBRE | Page 21
  22. 22. Time to Collaborate!  Dennis P. Firestone  MBL: 602.790.4444CBRE | Page 22
  23. 23. Appendix - Resources Pitfalls: File Hosting & Vectoring Large Files  Most e-mail servers have gateway limits of 10MB.  Server speed and time-out.  Have options! …CBRE | Page 23
  24. 24. Appendix - Resources Pitfalls: File Hosting & Vectoring Large Files  Be careful with 3rd-party “free” hosting. Banner ad content may change at night. Customers may be shocked (e.g., Viagra).CBRE | Page 24
  25. 25. Appendix - Resources Pitfalls: Viruses & Exploits - Software  Know the strengths and weaknesses of your OS.CBRE | Page 25
  26. 26. Appendix - Resources Pitfalls: Viruses & Exploits - Software  Microsoft Patches Released – 2nd Tuesday of Month  New Viruses Released – 2nd Wednesday of Month!  Set To Run: Auto-Updates  Run Additional Patches - Express and CustomCBRE | Page 26
  27. 27. Appendix - Resources Pitfalls: Viruses & Exploits - Microsoft  Special Attention: Adobe Reader and Adobe Flash. • Do not install both Adobe Reader and Full Versions.  Virus scans may not detect zipped / compressed files, or archived files (check your settings!).CBRE | Page 27
  28. 28. Appendix - Resources Pitfalls: Viruses & Exploits – Mac  Mac exploits are now a reality  Remove Java if not neededCBRE | Page 28
  29. 29. Appendix - Resources Pitfalls: Viruses & Exploits - Computer  Router with minimum of: WPA or WPA-2 with TKIP  Run Antivirus program (only one, and not a “suite”); See $20 Root Kit, Zero-Day Exploits for sale!., ..  Windows MRT (Malicious Software Removal Tool), Defender, and Firewall Settings  InPrivate BrowsingCBRE | Page 29
  30. 30. Appendix - Resources Pitfalls: Viruses & Exploits – Mobile DevicesCBRE | Page 30
  31. 31. Appendix - Resources DPF’s Picks: Hardware “Must Haves”  Favorite Power Banks • Enercell AA • Enercell 2400 mAh  Favorite BluetoothCBRE | Page 31
  32. 32. Appendix - Resources DFP’s Picks: An “AED” for your Hard Drive  Total system meltdown, and can’t get computer to boot?  IDE-USB or SATA-USB adapter can temporarily turn a PC’s hard drive into an external one.  If PC’s fan won’t start or if it dies after staring – likely the power supply.CBRE | Page 32
  33. 33. Appendix - Resources DPF’s Picks: “Free” Technology Resources  Education: • iTunes U • www.TED.com • office.microsoft.com/ • appsfortheenvironment.challenge.gov • http://www.wesolveforx.com/ • www.YouTube.com (.. but careful) • www.cisco.com (Networking Academy)  Technology Commentary/Blog: • www.engadget.com/ • www.lifehacker.com/CBRE | Page 33
  34. 34. Appendix - Resources DPF’s Picks: “Free” Technology Resources  Magazines: • PC World • WIRED  Audio/Video Podcasts: • Leo Laporte (“The Tech Guy” and “TWiT”) • CNET (several) • WIRED’s Gadget LabCBRE | Page 34

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