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The Course of Online Events
  Never Did Run Smooth?


       20th February 2013

         Nicola Osborne
    Nicola.osborne@ed.ac.uk
Introduction to Will’s World
 • 10 month project to create a Shakespeare
   Registry enabling discovery across
   Shakespeare resources.
 • Aim: demonstrate the value and principle of
   aggregation as a tactic.
 • Part of the JISC/RLUK Discovery initiative
 • Anticipated users include developers,
   Shakespeare researchers, etc.
Will’s World Blog
Will’s World at Culture Hack Scotland
 • Participation and creation of Macbeth XML and related
   resources for Culture Hack Scotland 2012 (prior to the
   completion and launch of the Registry).
 • 3 hacks, including Winning “Shakey App” based on Will’s
   World data.
 • Raised awareness of
   project, data and potential
   use of Will’s World Registry.
Will’s World Registry
Will’s World Hack
 • Event to raise awareness of the Registry and
   potential use.
 • Originally planned as in-person event.
 • Online event selected as innovative, accessible,
   and viable for short timescale (approx. 4 weeks).
 • Team conducted a feasibility study and survey of
   potential participants to identify interest,
   technologies, format, practical issues.
 • Significant challenges: identifying participant
   community, supporting participation, enabling
   team formation, making it tangible.
Making it Tangible: Survival Packs
Sharing Hack Spaces…




    Ruff: Will’s World Survival Pack /Muriel of Edinburgh. Model: Kiwi the Cat. Photographer and
    Styling: Muriel Mewissen, Will’s World Project Manager. Laser eyes: Model’s own.
Support: Check-ins via Google+ Hangouts
Support: Twitter & IRC
• Team &
  Developers
  available via
  Twitter, IRC.
• Support in
  working hours via
  email and check
  ins.
• Support in
  evenings &
  weekends.
Support: Google+ Circle & Community
                           • Google+ Circle for
                             registered
                             participants
                           • Google+
                             Communities
                             launched during
                             the event, allowed
                             ongoing
                             discussion.
                           • YouTube more
                             accessible archive.
Creating a Buzz: Pinterest
 • Test
What We Learned: Online Hack Format
• Lack of clarity around hack roles put off some
  potential participants with great ideas.
• Online-only format appealed more to developers
  and more technical participants.
• A week is perhaps too long/too much like work for
  engagement in this sort of event.
• Offline hacks are usually a space to experiment
  away from work distractions. Harder to make space
  for online hack participation in busy lives with lots
  of distractions and competing priorities.
• BUT some brilliant hacks were created!
What We Learned: Supporting Online Hacks

 • More time in planning and supporting the Hack
   would have been beneficial.
 • Online participants come to organisers for support
   more frequently, offline hack participants are more
   likely to support each other.
 • Facilitating team formation online was very tricky,
   particularly when individuals have disparate
   schedules, time zones, interests.
 • Too many communications choices was more
   confusing for participants, and time consuming for
   staff, than actually useful.
The Hacks: A Brilliant Array!
Would we do it again?

 Yes!
 •Some things worked brilliantly: tangibility; developer
 support; check-ins; video; silliness.
 •Some aspects we knew might be an issue (e.g. lead
 time, support requirements, team building) and we
 would improve upon.
 •Some things we would change: use fewer
 technologies; tie the online hack into some sort of in-
 person activity/meet ups; earlier matchmaking
 between developers and other participants.
Find out more…
• Registry: http://willsworld.edina.ac.uk/
• Blog: http://willsworld.blogs.edina.ac.uk/
• Project Page:
  http://edina.ac.uk/projects/shakespeare_summary.htm
• Google+ Community:
  https://plus.google.com/communities/10622650294610300
  8023
• YouTube: http://www.youtube.com/willsworldhack
• Twitter: https://twitter.com/WillsWorldHack
• Pinterest: http://pinterest.com/willsworldhack/
• Will’s World at CHS 2012:
  http://willsworld.blogs.edina.ac.uk/2012/04/30/wills-world-
  at-culture-hack-scotland/

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The Course of Online Events Never Did Run Smooth?

  • 1. The Course of Online Events Never Did Run Smooth? 20th February 2013 Nicola Osborne Nicola.osborne@ed.ac.uk
  • 2. Introduction to Will’s World • 10 month project to create a Shakespeare Registry enabling discovery across Shakespeare resources. • Aim: demonstrate the value and principle of aggregation as a tactic. • Part of the JISC/RLUK Discovery initiative • Anticipated users include developers, Shakespeare researchers, etc.
  • 4. Will’s World at Culture Hack Scotland • Participation and creation of Macbeth XML and related resources for Culture Hack Scotland 2012 (prior to the completion and launch of the Registry). • 3 hacks, including Winning “Shakey App” based on Will’s World data. • Raised awareness of project, data and potential use of Will’s World Registry.
  • 6. Will’s World Hack • Event to raise awareness of the Registry and potential use. • Originally planned as in-person event. • Online event selected as innovative, accessible, and viable for short timescale (approx. 4 weeks). • Team conducted a feasibility study and survey of potential participants to identify interest, technologies, format, practical issues. • Significant challenges: identifying participant community, supporting participation, enabling team formation, making it tangible.
  • 7. Making it Tangible: Survival Packs
  • 8. Sharing Hack Spaces… Ruff: Will’s World Survival Pack /Muriel of Edinburgh. Model: Kiwi the Cat. Photographer and Styling: Muriel Mewissen, Will’s World Project Manager. Laser eyes: Model’s own.
  • 9. Support: Check-ins via Google+ Hangouts
  • 10. Support: Twitter & IRC • Team & Developers available via Twitter, IRC. • Support in working hours via email and check ins. • Support in evenings & weekends.
  • 11. Support: Google+ Circle & Community • Google+ Circle for registered participants • Google+ Communities launched during the event, allowed ongoing discussion. • YouTube more accessible archive.
  • 12. Creating a Buzz: Pinterest • Test
  • 13. What We Learned: Online Hack Format • Lack of clarity around hack roles put off some potential participants with great ideas. • Online-only format appealed more to developers and more technical participants. • A week is perhaps too long/too much like work for engagement in this sort of event. • Offline hacks are usually a space to experiment away from work distractions. Harder to make space for online hack participation in busy lives with lots of distractions and competing priorities. • BUT some brilliant hacks were created!
  • 14. What We Learned: Supporting Online Hacks • More time in planning and supporting the Hack would have been beneficial. • Online participants come to organisers for support more frequently, offline hack participants are more likely to support each other. • Facilitating team formation online was very tricky, particularly when individuals have disparate schedules, time zones, interests. • Too many communications choices was more confusing for participants, and time consuming for staff, than actually useful.
  • 15. The Hacks: A Brilliant Array!
  • 16. Would we do it again? Yes! •Some things worked brilliantly: tangibility; developer support; check-ins; video; silliness. •Some aspects we knew might be an issue (e.g. lead time, support requirements, team building) and we would improve upon. •Some things we would change: use fewer technologies; tie the online hack into some sort of in- person activity/meet ups; earlier matchmaking between developers and other participants.
  • 17. Find out more… • Registry: http://willsworld.edina.ac.uk/ • Blog: http://willsworld.blogs.edina.ac.uk/ • Project Page: http://edina.ac.uk/projects/shakespeare_summary.htm • Google+ Community: https://plus.google.com/communities/10622650294610300 8023 • YouTube: http://www.youtube.com/willsworldhack • Twitter: https://twitter.com/WillsWorldHack • Pinterest: http://pinterest.com/willsworldhack/ • Will’s World at CHS 2012: http://willsworld.blogs.edina.ac.uk/2012/04/30/wills-world- at-culture-hack-scotland/