Welcome Week 2010 Feedback


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Welcome Week 2010 Feedback

  1. 1. Welcome Week 2010<br />Key Feedback<br />
  2. 2. Key issues<br /><ul><li>Why do we deliver Welcome Week?
  3. 3. Overall student feedback
  4. 4. Making friends
  5. 5. Harassment
  6. 6. Welcome Week App
  7. 7. Course feedback</li></li></ul><li>Welcome Week Objectives<br />Improve student retention<br />Reduced student withdrawals in the first 10 weeks from 135 (2004) to 82 (2005)<br />Backed up by NTU research into retention<br />Develop a sense of belonging and community<br />Help transition into HE<br />Socially<br />Academically<br />Helping to find ways to improve programme induction<br />Transition research<br />SU income leapt in the first year of Welcome Week<br />
  8. 8. Genuine Team Effort<br />Library/ CADQ<br />Estates <br />Accommodation Services<br />Catering<br />Environment Team <br />Grounds services<br />Department of Modern Languages<br />Registry (enrolment)<br />Music @ NTU<br />Sports & Lifestyle<br />Dance Society & Funky Fresh<br />Refereeing and organising Saturday Antics<br />Football, womens’ rugby, dodgeball, archery, <br />Trips <br />climbing, walking, biking<br />Staff volunteers<br />Led trips<br />Students’ Union<br />450 Fresher Reps<br />SU Exec<br />SU events, bars & catering staff<br />NTU Pride<br />Knitting Soc<br />Film Soc<br />Student Support Services<br />Mature students<br />International students<br />Dyslexic students<br />Chaplaincy<br />SCCO<br />Events for local students<br />IS <br />Games Café<br />Game City<br />Sunday Funday & Saturday Antics<br />
  9. 9. Welcome Week provides over over 350 events<br />
  10. 10. Sunday Funday<br />An enticement to draw students to their halls induction talks: 20 different events<br />
  11. 11. Welcome to NTU<br />
  12. 12. Appendices<br />Freshers’ Fairs<br />
  13. 13. Saturday Antics<br />24 teams, 18 competitions, BBQ & range of social activities<br />
  14. 14. Smaller scale events for niche student groups<br />BBQs for International & mature students<br />Reading groups<br />Let’s go for tea<br />Study skills workshops<br />
  15. 15. Welcome Week iPhone App<br />17 days from inception to project completion<br />Over 1,000 pieces of data entered<br />Bespoke maps made<br />New photos taken<br />Live RSS feeds delivered<br />Alerts designed<br />
  16. 16. Student Satisfaction with NTU<br />
  17. 17. 93% of students fairly or very satisfied with the experience so far<br />Best things = meeting new people, starting new course, independence<br />
  18. 18. Involvement in Welcome Week <br /><ul><li>There was high attendance at the Welcome to NTU events, Freshers’ Fair and SU night club events.</li></li></ul><li>Satisfaction in events<br /><ul><li>Levels of satisfaction for events students took part in are generally high.
  19. 19. There is higher satisfaction with the sport sessions, SU night club events, evening activities, Sunday trips, language taster sessions and events for international students.
  20. 20. The events which did not reach gold standard satisfaction were Sunday Fundays, halls bbq, Saturday antics, welcome to NTU, freshers’ fair and the evening meeting place for students not in halls.</li></ul>*=warning, very low base size (<40)<br />
  21. 21. Range of events and ways to improve Welcome Week<br />84% of students thought the range of events on offer during Welcome Week were “good” (36%) or “very good” (48%). (This was 84% in 2009).<br />All students were asked how Welcome Week could be improved…<br />Every student in the uni should know about all the events that are taking place, and should be reminded every day by text message<br />Better organisation for Saturday antics, there weren't enough buses and it was unclear how to sign up and where everything was going on and at what time.<br />Advertise daytime events more - you read about all the events in the booklet and then forget about them when you get here<br />In private halls there should have had better day time activities. I was unaware that things were going on apart from evening activities <br />More activities for Brackenhurst (* also lots of comments for mature and local students)<br />Evening events start way too early!<br />Freshers reps for people living at home so we know what’s going on<br />Have freshers fair over two days<br />Having your induction lectures on a separate week to the social and evening activities, as there were lots of clashes<br />More “non-drinking activities”, like ice skating, bowling, go-karting and quad-biking<br />People not in halls weren’t told or included when union nights were fancy dress. We would attend the normal club events to find that we were the only ones not in fancy dress.<br />
  22. 22. Course induction feedback<br />
  23. 23. Views about course induction<br /><ul><li>72% attended all of their course induction, compared to 20% who attended most of the events</li></ul>Agree 4+/5<br />
  24. 24. Thanks very much<br />
  25. 25. Sample Structure<br /><ul><li> Popular subject areas (2010) were art and design (14%), business (10%) and psychology (9%)</li>