Lotusphere Comes to You 2008 - Desktop of the Future


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A strategy-level presentation covering desktop computing, now and in the future. Examines alternative approaches including smartphones, user segmentation, and considering alternatives to competition.

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Lotusphere Comes to You 2008 - Desktop of the Future

  1. 1. Desktop of the Future: Built on an open collaboration client solution Ed Brill Business Unit Executive Worldwide Lotus Notes and Domino Sales 1
  2. 2. Desktop market is trending towards alternatives Business Technology Lower cost, TCO Vista, Office 2007, VB alternatives Flexibility and choice Client Middleware, Migration, Innovative solutions Open Web 2.0, SOA, Open source People Process Community centric User segmentation collaboration License agreements Demographics Infrastructure upgrade Innovation or refresh 2
  3. 3. IBM Point of View on Desktops of the future Capability Technology ● Personalized Dashboards  Simplifiedreal-time work environment ● Key indicators, attention management, that is security-rich and designed to Intelligent processing of business data increase the sharing of knowledge, ● Professional communities of interest business insight and productivity ● An inventory of composed SOA applications  Simplified access to information and for decision making and taking action business applications anywhere, ● Composed from “Services”, both line anytime and from any device of business services (e.g. inventory, logistics) and collaborative services (e.g.  New desktop Solutions that are smaller, document/records management) cost less, more secure and tap into the ● Real-time mechanisms to receive and collaborative power of dispatch work across organizations or the entire network enterprises in the entire network ● Intelligent workflow, Immersive user experience 3
  4. 4. A workspace where new capabilities are available on demand, automatically linking your work together Instant Blogs Office E-mail / messaging productivity calendar Personal profiles Feeds Communities Business information Lob Applications Activities Bookmarks 4
  5. 5. Going from this… (today’s work environment ) “Information workers have been left to their own devices ... with little help in determining how to perform key information tasks effectively and efficiently” 5
  6. 6. To this .. a unified, integrated, simple, security-rich workspace that provides seamless access to collaborative capabilities, people, and applications in context My email My instant messages and presence My documents My calendar My contacts My search My activities My news / feeds My business apps … Extensible, connected/disconnected, web-mobile-rich client access… 6
  7. 7. From document centric to SOA based Community oriented Collaboration 7
  8. 8. Business circumstances drive imperatives to change Evolving business climate ts rs t ed ed all rk e to bu rat r at s F a ce t h on eg eg k ion et lm t an g r o w bb le at i Int r ise Int wor s rk it a d lly p lly t es kM a ap luc bu oli b a n t er ba e Ne ec oc tc Re st in ch ns o Gl E o Gl alu R St Tig h e Te Co inv V Cost Cutting Top Line Growth 1990 1995 2000 2005 2010 2013 Era of Process Optimization Era of Innovation r t ns il e ne ss P .0 o e ma er v t er ine ER CR M bil e b2 at i ar y e- S In us Mo nic w or lie nt e-b W e mu S oft up s Th e lds / C om cia l sh ng o r on s C So Ma mi W ti ied G a 3D ula U nif Sim Evolving Technology enablers Ubiquitous High Speed Wireless Networking 8
  9. 9. Technology and Human Factors Driving Change Richness of communication and content W ritten Graphical Audio/ Video 3D Visualization word Presentations Podcasting Digital Photos Internet Efficiency of delivery and reach of audience. Pony Mail Instant W eb Portals & Social e-mail Express service Messaging Conferencing Dashboards Software Evolution of tools Pen & W ord Office Blogs/ Graphics Collaborativ Typewriter Paper Processing Suites W ikis tools e editors 9
  10. 10. IBM open collaboration client solution Get started with desktop of the future, today Client Access Rich Clients Task Specific Apps Browser Portal Mobile Content Choice of supported Feeds Devices, networks, Thin/Rich Applications, Collab. Services rich thin Productivity editors Virtual: Ericom/Win4lin/Citrix Operating systems Collaboration and Application services Online/Offline Symphony Notes Sametime LOB Apps Connections Quickr Forms Platform Framework Business relationships with Novell, Red Hat, Novell, Hat, Ubuntu, & Mac OS X Windows Mac Operating Systems 10
  11. 11. Single Client programming model NSF LCD Web or Portlet Remote Portlet Rich Client Component Component Component Component Applications NSF Component Web/JSR 168 WSRP Your Container Designer Container Container Container or Container Component  Notesplug-in  JSP/JSR 168  Actions/db xFaces HTML/JS HTML/JS  Host Access .NET JavaScript  Forms Viewer design  AJAX  ActiveX  Java Lotus Expeditor  Composite Application Property Broker  Middleware  Toolkit Platform Infrastructure Eclipse™  SWT/JFace/Workbench  Plug-ins/Features  Preferences 11
  12. 12. User Segmentation – Start with non Power Users 1% Power Users Reach MS Office apps with Advanced Office Win4Lin or Ericom Software Knowledge Workers General Office Notes for Linux + Sametime IBM Software Focus (Under served and Over served + Productivity Editors, 20% Users) Symphony or Open Office with Notes 8 Proportion of User Population Write/migrate applications to Linux Desktop using Transactional Expeditor Workstation (Line of Business Task Workers Applications) Use Mainsoft, Diamond Edge or JNBridge Access legacy applications with Win4Lin or Ericom Technical Software Workstation 75% Fixed Function Use Expeditor to write or 4% Data Entry (Devices, Kiosks) migrate existing applications Gartner IBM and other industry vendor definitions definitions 12
  13. 13. End User Segmentation and User Profiling leads to the best Heterogeneous environment Fixed Technical Transactional General Advanced Office Function Workstation Workstation Office (Power User) Limited use of business Applications which drive business processes applications Limited office Basic office productivity Advanced office productivity productivity No e - mail Basic e-mail Advanced e -mail No instant Instant messaging messaging Simple browser access to Internet and portals Advanced browser access to Internet File/ Print, systems management, network access , host emulation Leverage IBM SWG cross platform software stack to expand into additional segments 13
  14. 14. Desktop Cost Reduction Potential The difference the CFO will see Lotus Desktop with Open MS Desktop Technology Stack Standards New Microsoft Lotus Notes 8 $83 Outlook 2007 - Real-time Collab Microsoft Office Comms CAL $31 $139 - Messaging Enterprise CALs - Collaboration Microsoft SMS $41 Sharepoint and Exchange CAL - Basic Doc Man. Microsoft - Office Productivity Exchange CAL $67 $35 Editors (Compatible with MS Office files and ODF) Potential Desktop Cost Microsoft $144 - Mobile Access (Push SharePoint CAL $94 $75 Reduction Email) Microsoft Office $369 - Composite Apps -SQL Integration (DB2) Windows Linux Options $187 ($0 with no support) -SAP Integration Desktop Upgrade $50 SUSE Windows Server $179 Redhat CAL $29 Windows Upg, Or Linux, or MAC SQL Server $187 Windows Desktop $162 CAL 70% - 90% Potential Desktop is Approx US$1063* Saving Desktop is Approx US RRP $194 - $323 RRP (*excluding Enterprise CALS) Note: All prices are approximate RRP prices in US$. All MS 14 prices are open select prices
  15. 15. The Difference IT Sees Total cost of acquisition is only part of the picture, resources required for architecting, deploying, supporting and updating each platform should be understood MS required Products Lotus required Products  Purchase Windows 2003 Server Licenses to Deploy AD 2003  Purchase Acquire your preferred OS Licenses for Domino Servers  Purchase Windows Server 2003 CAL for all registered users or devices  Purchase Lotus Domino server licenses  Purchase Windows Exchange 2007 Server Licenses  Purchase Lotus Notes CAL’s  Purchase Windows Exchange 2007 Server CAL (Enterprise CAL)  Purchase Acquire your preferred OS Licenses for Sametime Server  Purchase Windows Server 2003 Licenses for Exchange 2003 Servers  Purchase Acquire Lotus Quickr for Doc & Team collaboration  Purchase Microsoft Office Communications Server 2007  Purchase Microsoft Office Communications Server 2007 CAL (Enterprise CAL)  Purchase Windows XP Professional or Windows Vista  Purchase Office 2007 Professional  Purchase Windows SQL Server (per CPU or per user)  Purchase Windows 2003 Server Licenses for SQL Servers  Purchase Microsoft Office SharePoint Server (MOSS) CAL  Purchase Windows 2003 Server Licenses for MOSS Servers  Deploy Windows Active Directory 2003 (typically 12-18 months)  Deploy Lotus Domino Servers  Deploy Windows XP Professional or Vista Professional  Deploy Lotus Sametime Servers  Deploy Office 2007 Professional  Deploy Lotus Notes client  Deploy Windows Internet Explorer (with current SP)  Deploy Windows Office Communicator  Deploy Windows Exchange Server 2007 Architecture  Deploy Windows SQL Server Architecture  Deploy Microsoft Office Communications Server 2007  Deploy Windows SharePoint Services Server  Deploy Microsoft Office SharePoint Server  Migrate any Public Folder like apps to Domino  Migrate Users to Lotus Domino Architecture  Migrate User Data to Domino 15
  16. 16. Productivity editors: Interdependencies of Microsoft Office 2007 CAL CAL Exchange req’d OCS req’d Windows Server 2007 2007 SharePoint Services v3 Want to view all Want to e-mail, voicemail, Want to share communicate and and fax from a documents and TIE-IN TIE-IN share information TIE-IN single in-box? collaborate with in real-time? colleagues? Want to submit a Want to enforce CAL form to kick-off a regulatory compliance req’d BizTalk business process? Office 2007 for documents? SharePoint Server 200x TIE-IN Professional TIE-IN Server 2007 Plus TIE-IN TIE-IN CAL req’d Integration Services Rights Want to attempt SQL Want access to Management document access corporate data to Analysis Services Server perform analysis Services protection and Reporting Services 2005 and reporting tasks? viewing rights? Tie-ins to servers triggers chain reaction downstream of even more pre-reqs 16
  17. 17. Lotus Notes Advantages Lotus Notes Microsoft Outlook  Robust inbox management  Inbox management?  Flexible user experience  “What-you-see-is-what-you-get!”  Extensible platform based on open  Limited extensibility standards  E-mail client only  Single, unified work environment including  Reduced offline capability productivity editors  Windows only support  Best-of-breed offline support  Windows, Linux, Mac support 17
  18. 18. Productivity editors: Lotus Symphony http://symphony.lotus.com A set of office productivity applications Create, edit, share documents, spreadsheets, &presentations Can handle the majority of tasks required by end users Support OpenDocument Format (ODF) Support Microsoft® Office and other file formats Available at no charge to anyone and everyone Download: www.ibm.com/software/lotus/symphony Web-based support and community forums 18
  19. 19. Open Document Format brings standards to productivity tools and also allows for CHOICE What is ODF ? Why ODF ? XML-based open specification. Choice, lower cost, access to Standard for document content innovation, greater control and format. over documents and the intellectual property contained Developed by OASIS. Certified and therein. approved by ISO. Adopted by many, particularly in the Cross-platform government and public sector. Unleashes a tremendous Defines a set of common potential for technological standards for openness and innovation to promote usability. productivity and creativity. Gives you the most choices for Reduces licensing costs. interoperability and ensuring future Avoid being locked in to any access to your information. particular vendor 19
  20. 20. Why use Lotus Symphony or OpenOffice It’s about Independence. Choosing a productivity suite Independence that leaves open choices about vendor, and platform versus a suite that eliminates options. It’s about Cost Assurance. It’s free, but there’s also the Assurance benefit of moving to a cheaper platform and not being forced through a particular vendor’s upgrade cycle, etc. It’s about Longevity. Choosing a format that no single Longevity vendor can kill or control. It’s about Governance. A long-lived and well-supported Governance format enables a long and healthy document-retention cycle. 20
  21. 21. Collaboration Services: MOSS Interdependencies CAL req’d CAL req’d Want to apply policies Want monitoring SharePoint Rights Mgmt to protect sensitive Enterprise of Portal Server 2007 Services information ? environment? MOM 2005 Applications Want to connect to SAP, DBs & other enterprise TIE-IN TIE-IN INCLUDED systems? CAL Office 2007 TIE-IN req’d Want to initiate a business WSS v3 process flow? Web BizTalk Server Enterprise Browser PRE-REQ SharePoint TIE-IN Applications 200x Server 2007 TIE-IN CAL Windows req’d Mobile TIE-IN PRE-REQ TIE-IN PRE-REQ CAL CAL req’d req’d CAL req’d Integration Services Want anti-virus, Antigen for OCS SQL spyware, malware SharePoint 2007 Analysis Services Server protection? .NET Reporting Services 2005 Framework 3.0 *IBM Internal Study: CPO Analysis, June 2006 based on Microsoft public information www.microsoft.com 21
  22. 22. Let us now look at Linux. Why Linux and what’s driving the Linux Adoption ? Drivers Flexibility Reliability Security Cost Reduction Control and & Productivity Agility • Supported on a • Increased • Linux is • Same OS image • Low cost wide variety of uptime inherently more can run on a software solutions hardware secure than variety of • Leading ISV’s • Supports more • Uptime Windows hardware users with less developing measured in • Amazon, FedEx • Fewer distinct software on the hardware years rather and Google have OS to support Linux OS • Open Source & than days been using Linux • Substantial cost • IBM, PeopleSoft, Open Standards for years savings Novell, SAP, • Grid and Cluster • Easier scaling Oracle, Sybase computing Linux is out selling Windows on servers by a 5 to 1 margin 22
  23. 23. Linux Desktop Capabilities (spinning the cube) 23
  24. 24. Client Collaboration: PSA Peugeot Citroën Challenge  Peugeot has ~75,000 Windows 2000 Professional clients  To provide a lower expenses and easier alternative for people who only need standard functionality  Keep Microsoft licenses within optimal range Key Benefits  Enabled alternative while reducing costs  Access to existing Notes Domino applications from any desktop (Linux, Windows) including thin clients Solution  IBM Lotus Notes 7 for Linux , Lotus Sametime 7.5 running on Novell SLED 10 Linux  Started with 10 desktops, expanded to 80, and now deploying 300  By year-end, will be growing to 3500 and by end of 2008 to 20,000 24
  25. 25. Client Collaboration: Kennards Hire Challenge  Cost and ROI was considered a major challenge with their existing MS Desktop and MS Office tools  To provide a locked down desktop environment to improve security and decrease support calls  Ability to support older hardware Key Benefits  Use one desktop mail system in a heterogeneous environment where branch staff use Lotus on Linux (at lower cost, easy to manage and secure locked down platform) whilst Administration (high end computer users) are still able to use Lotus Notes and existing applications based on a Microsoft platform  Ability to retain current investment in the POS terminal style desktop machines Solution  IBM Lotus Notes 7 for Linux and currently testing Notes 8  Deployed 400 Linux desktops over their entire branch network (90 Branches throughout Australia).  Currently planning to test Sametime 7.5.1 for both instant messaging between the branches and administrative office 25
  26. 26. Client Collaboration: Town of Fort Erie Challenge  Town of Fort Erie has about 160 users and 6 servers on Windows  Non-Standardized I/T infrastructure today  Keep I/T related costs to a minimum while improving online service levels to all employees and constituents Key Benefits  Standardize I/T infrastructure on open standards  Enable field employees to log productive remotely while keeping I/T costs down  Enhance I/T services to the Museum and town facilities Solution  IBM Lotus Notes 8 and Lotus Sametime 7.5 running on Novell SLED 10 Linux and Windows. Exploring Expeditor for building custom GPS Notes plugins  Started with 2 desktops, expanding to 10 then to entire organization 26
  27. 27. Linux Client Computing within IBM Challenges One-size model no longer fits all Emerging countries need low cost solutions Growing remote and mobile employee “connections” to colleagues and IBM Desire for personal device support Directions Technology complexity hinders productivity Increase flexibility through open computing Offer more affordable solutions Size & Scope Enable people to be more effective in meetings 450,000 End Users Worldwide Improve business through better collaborations 70%+ are laptops Support greater spectrum of mobile devices 20K supported smart-phone devices Make it simple to get the job done …regardless of computing device or location 40% work from home or customer locations Globally Integrated Enterprise Employees in 64 Countries 27
  28. 28. Open Collaboration Client Solution Resources For more information, or to start a PILOT, please contact: IBM Open Client Solution Project Office, Pino Ferrari, WW SWG Linux Sales Office: 512-249-1090 or 512-838-2130; Cell: 512-636-5190; Email: pferrari@us.ibm.com External web page: http://www.ibm.com/lotus/openclient http://www.ibm.com/lotus/opencollabclientwithnovell http://www.redhat.com/partners/partnerspotlight/ibm/lotus/ White paper – IBM point of view of desktop of the future and how to get started now  ftp://ftp.software.ibm.com/software/lotus/lotusweb/product/domino/ DesktopOfTheFutureandGettingStartedToday.pdf Download live DVD to experience open collaboration client without installing the software (boot from your DVD) – Available from Novell or/and Red Hat  https://www14.software.ibm.com/webapp/iwm/web/preLogin.do? lang=en_US&source=sw-pprod05&S_PKG=SW-LN8betaSUSElinux  http://rhx.redhat.com/rhx/support/article/DOC-2050 Watch a cool demo in YouTube about Linux Desktop http://www.youtube.com/watch?v=P-qK34CzKjM 28
  29. 29. Q&As IBM open collaboration client solution 29
  30. 30.  © IBM Corporation 2008. All Rights Reserved.  The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.  References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.  All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer.  IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.  Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.  UNIX is a registered trademark of The Open Group in the United States and other countries.  Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.  Apple, the Apple logo, Mac, Mac OS, Macintosh, Final Cut, iMovie and Apple Store, are trademarks of Apple.  Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries or both. 30