IBM Lotus Notes and Domino Strategy Update, September 2010


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An update on IBM Lotus Messaging and Collaboration Strategy from September, 2010. Covers Notes/Domino 8.5.2, Protector, LotusLive, Project Vulcan, and more.

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  • We took all of the data we had from our customers and asked Forrester analysts to produce a TCO study of Notes and Domino in business terms. Forrester used their Total Economic Impact methodology to measure costs, benefits and risk. After interviews with customers to gather data, they documented a 147% ROI, with only a 12 month payback period. So it you have not done so already, and you need to save money NOW on your IT infrastructure, upgrade to 8.5.1. Get the Forrester study off our website.
  • The Forrester study does not do competitive comparisons. But others have. When Applicable, a UK hoster of both Exchange and Domino, built optimal Exchange and Domino systems and measured costs. They put IBM way ahead of Microsoft by up to 52% from a total operational and licensing cost perspective. Notes/Domino 8.5 is clearly a watershed release for admins, developers, end-users, and even executives.
  • The Collaboration Agenda is about matching the right form of collaboration to the right situation and getting the most productivity possible for a particular industry out of collaboration investments. That is why the Notes client has grown into a collaboration desktop that can be customized to highlight many different forms of collaboration and to adapt to the needs of particular industries. Partners and the OpenNTF community are helping to make that vision reality. At Lotusphere last year, LinkedIn, Tripit, Salesforce, and OpenSpan promised plugins and they have delivered.
  • At Lotusphere 2009, we announced Alloy by IBM and SAP. The first release of this product shipped from both vendors in March, 2009. We saw significant interest in Alloy in numerous customer discussions during the year. During 2009, we've learned a lot about how the Alloy solution can deliver on integrated workflows and custom business process for Notes and SAP customers. We also shipped a first Service Pack which makes the deployment and extensibility even easier. In 2010, we plan to extend Alloy by aligning it with the Collaboration Agenda and focusing on industry-specific and partner-driven solutions. We plan to add additional capabilities for integration of SAP Applications to be used by Domino developers. The next major version of the product, which will come with a new name to reflect a broader mission, is currently planned for the second-half of 2010 beta. We are seeing partners working with Alloy already, and we want to broaden the appeal for partners. Itelligence has extended the standard Alloy capabilities to provide Time Recording. Users can now capture their working hours within a Notes Application and submit it to their SAP System. Additionally, IBM has just posted 7 additional SAP Workflow approvals to OpenNTF. The code posted to openNTF includes Purchase, Invoice, Sales Order and Time Record approvals, amongst others.
  • We will also do that by creating flexible delivery methods for collaboration. On-premises systems still provide the most economic collaboration solutions for companies with 5 to 10 thousand employees or more. Appliances such as Foundations are the most economical solution for small business with a few hundred employees or fewer. Cloud-based solutions such as LotusLive are now bringing improved collaboration economics to medium sized businesses. Businesses are diverse, and hybrid combinations of on premises, cloud, and appliances are likely to make sense for more companies than any one form of delivery. All of you know how to run an on-premises collaboration system. And as we just discussed a Domino mailbox hosted on premises is the cheapest way to provide mail for many of our customers. Domino is easy to administer and two administrators can manage thousands of mail boxes on a very modest hardware infrastructure. But for some our customers who have only a few thousand mailboxes they are not getting the full benefits of Domino scalability. Cloud-based mail, such as Gmail, provided in a browser now sells for about $4 a month. A well run Domino system for thousands of users, in a browser or via a rich client, can beat that price. But if you have only a few thousand users you may not have the scale to support two administrators, or, for that matter to fully utilize a modern server. Or alternately, you may not have current skills or may have other IT priorities that are getting in the way of optimizing your on premises environment. In that case LotusLive Notes may well be your most satisfying and economical choice.
  • The main difference between Protector for Mail Security and other products is that we treat all unwanted content, not just obvious spam. Any spam filter worth its salt should stop content that is obviously spam – and Protector for Mail Security does this at an enterprise-grade level of 99.5% or better. This includes pharma, fake merchandise, and stocl “pump and dump” scams. This is spam that targets users and tries to separate them from their money. Another type of content is just as unwanted by end users, but isn't necessarily spam. It's newsletters, seminar invites, adverisements etc., that fill up people's mailboxes and take time and attention away from real work. With Protector for Mail Encryption, the Notes inbox integration makes it easy to block these senders, permanently, at the gateway. They go away forever, never to clutter your inbox again. Who loves this? Excecutives and other important “consumers” for your IT department. In fact, major organizations like Colgate Palmolive have deployed Protector for Mail Security for this feature alone!
  • IBM Lotus Protector for Mail Encryption builds on the legendary security of Notes/Domino, making it as easy to encrypt e-mail to Internet addresses as to Notes users within the enterprise. This new IBM product is built with technology from PGP Corporation, a leader in the encryption industry. Ensures that any e-mail, whether internal or external, can be easily sent in a secure encrypted format Integrates tightly with Notes and Domino to eliminate additional training and support requirements Assures that content isn't intercepted or modified in transit Saves money on alternative methods such as courier, express mail, and faxes Supports flexible encryption methods and open standards, so that external recipients always have the most seamless and contextual e-mail experience Extends the Lotus Protector security platform, and integrates with the optional Protector for Mail Security spam and content control solution
  • This build slide shows how the encryption works for the sender and recipient. The main point is that Protector for Mail Encryption extends Notes encryption without replacing it. If Notes-to-Notes encryption is available, it's always used; only when Internet encryption is required does Protector step in. If a user of the Protector for Mail Encryption client wants to send an encrypted (and/or signed) note, he just uses the appropriate UI as shown. (If the user only has a Gateway license, the Notes encryption UI only works for internal users, although the inclusion of a policy trigger would still invoke encryption for external users at the Gateway.) <click> Upon the “send” event, the Protector client creates two copies of the Note. The version sent to Notes recipients uses Notes RSA-based keys, and proceeds as usual. <click> The version destined for external recipients goes to the Protector for Mail Encryption Gateway for processing. This is where the Gateway's intelligence comes into play. It will look at the destination for each external address, and try to find a public key for it. If the sender encrypted with the recipient's public key from his local keyring, it's just sent along. If the Gateway already has knowledge of the key (from a prior transaction), it's encrypted to that key and sent. Depending on configuration, the Gateway can also query for the key at the recipients “keys.<domain>.com” URL, or in the Global PGP Gateway that many companies federate with. In some countries (Denmark for example), special public key servers can also be used. In all these “key found” cases, it's a regular S/MIME or OpenPGP communication, and for both sender and recipient it feels like a regular e-mail transaction, inbox-to-inbox. If the recipient's key is not available – a “key not found” or KNF state – then the system has a couple of options, according to how it's configured. In a “push” model, it can send an e-mail with an encrypted PDF attached, for which the recipient will need a password; this can either be pre-established or provided separately. <click> Otherwise, the recipient will be sent a link message (“pull” model), directing him back to the Gateway server via a Web URL. In many cases the sending company already has established a username/password for the recipient (e.g., a bank or utility relationship with a customer); the Protector for Mail Encryption Gateway can be tied to that system. Otherwise the user can create an account for himself, generating a second e-mail for two-factor authentication just like creating a Gmail or other account. Once authenticated, the recipient can view and reply to the message using a standard Webmail UI. The mail can be stored on the server for a configurable interval, or kept indefinitely. Here is where Protector for Mail Encryption offers capabilities beyond many competitors. If the recipient is a sophisticated end user and already has his own S/MIME or OpenPGP key, he can upload the public key using the Web UI, and establish a "key found" state for all future communications. If the user is less sophisticated but wants that integrated experience, he can download the Satellite plug-in and do it that way (the Satellite code is essentially a local keyring without the complexity of knowing/caring what a keyring is). The bottom line is that the system supports whatever mode the recipient prefers; it's not a "one size fits all" solution like many gateway vendors.
  • IBM Lotus Notes and Domino Strategy Update, September 2010

    1. 1. IBM Lotus Notes and Domino Strategy Ed Brill Director, Product Management
    2. 2. Notes & Domino Platform: How much are you taking advantage of? contact.png A screen capture shows the Lotus Notes rich desktop client. Portal_6_theme_1 calendar.png mail.png oracle.png IBM.png Linux Unified Communication, Instant Messaging E-mail, calendar, contacts Documents, presentations, spreadsheets Social networking— wikis, blogs, mashups, activities Personal and corporate content/document library Feeds, My Widgets, Live Text Collaborative and business applications Leveraging ALL your current investments
    3. 3. Forrester Research: 147% ROI when Upgrading to Notes and Domino 8.5 <ul><li>Payback period – only 12 months!
    4. 4. Get the webcast and white paper on </li></ul>Webcast Replay and Forrester Case Study Report on Lotus Notes/Domino V8.5 Economic Benefits
    5. 5. Independent TCO Analysis from Applicable, Ltd. IBM Lotus Notes and Domino Up to 52% Cheaper TCO Comparison IBM Lotus Notes/Domino vs. Microsoft Office/Exchange 2007 Source: Sept, 2009
    6. 6. <ul><li>Easy to use UI
    7. 7. Many new features to increase personal productivity
    8. 8. Instant Messaging (Sametime 8)
    9. 9. LiveText & Widget Integration
    10. 10. Overlay Calendar and iCal Support
    11. 11. Free Lotus Symphony productivity tools integrated
    12. 12. Integration with Lotus Connections 2.x social software
    13. 13. Open plug-in model (Eclipse)
    14. 14. Freedom of choice for client plattform (Win, Mac, Linux)
    15. 15. Application development based on latest Java platform technologies (XPages)
    16. 16. Significant TCO savings with Domino 8.5.x </li></ul>Notes 8.5.2 today: Smart & integrated Collaboration Examples of key Features
    17. 17. Web 2.0 integration with the collaboration desktop
    18. 18. Notes updates in Notes 8.5.2 <ul><li>Startup improvements, including pre-load Notes in OS
    19. 19. LotusLive Notes capabilities, including: </li><ul><li>Seamless failover/failback capability
    20. 20. Local replica cache mode (behind the scenes updating of mail replicas)
    21. 21. SAML token based SSO for Notes & LotusLive services </li></ul><li>Save Notes email message to a file
    22. 22. Specify default font & size for email text
    23. 23. Preference choices for </li><ul><li>inbox sort by last/first name
    24. 24. global return receipts & auto closing tabs on replies
    25. 25. exclude CC contents for recent contacts
    26. 26. mark contacts private </li></ul><li>Consistent window behavior for XPages in the Notes client
    27. 27. Multithreaded replication </li></ul>
    28. 28. Notes 8.5.2: Calendar user enhancements <ul><li>Calendar panes remember if they were open or closed when you exit Notes
    29. 29. See Teamroom calendars offline or on a mobile device
    30. 30. Add private iCalendar feeds to your Notes calendar
    31. 31. More internationalized options for meetings that fall on the “weekend”
    32. 32. See rooms and resources on your calendar
    33. 33. See calendar entries by category
    34. 34. Meeting subject changes get reflected in rooms and resource reservations
    35. 35. Other Calendar improvements </li></ul>
    36. 36. Notes 8.5.2: Contacts user enhancements <ul><li>Make a contact or group private
    37. 37. Send someone a group or location
    38. 38. Choose to NOT add CC and BCC recipients to Recent Contacts
    39. 39. More easily remove someone from Recent Contacts
    40. 40. Other improvements to Recent Contacts </li></ul>
    41. 41. DAOS: Data Savings are real and immediate... 50% Savings on disk!! Used w/ permission from Chris Miller – IdoNotes (and sleep)
    42. 42. New DAOS capabilities in Domino 8.5.x <ul><li>Optimize network operations using DAOS </li><ul><li>“ Smart” replication/reply
    43. 43. Don't send 'known' attachments from client to server </li><ul><li>Forwarding mail messages with attachments
    44. 44. Reply (to All) with History </li></ul><li>Don't send 'known' attachments from server to server </li><ul><li>DAOS key is sent from the client or server during object allocation </li></ul></ul><li>Additional benefits </li><ul><li>Reduced network bandwidth consumption
    45. 45. Reduced I/O </li></ul><li>“ False alarm” for client-server replication not working... </li><ul><li>Mere seconds to replicate local replica of mail file </li></ul></ul>
    46. 46. More tools for developers and partners Domino development clouds <ul><ul><li>
    47. 47. Amazon EC2 </li></ul><li>IBM Lotus Solutions Catalog </li></ul>
    48. 48. Domino Web Applications (xPages)
    49. 49. <ul><li>OpenNTF is an open source community dedicated to the development of Lotus Notes and Domino applications
    50. 50. Growth in 2009: </li><ul><li>Members: 67,000 / 8,500 new
    51. 51. Traffic up 25% (3.2M page visits)
    52. 52. 2X Downloads: 125,000+
    53. 53. New releases: 300+ ready-to-use </li></ul></ul>“ ...more IBM-authored Notes/Domino source code in 2009 than all previous years combined!” “ ...a strong, vibrant developer community devoted to enabling developers to collaborate on IBM Lotus Notes/Domino applications, and release them as open source...”
    54. 54. <ul><li>Lotus Domino Designer wiki
    55. 55. OpenNTF – Open source developer community
    56. 56. Planet Lotus: http://
    57. 57. XPages blog:
    58. 58. DeveloperWorks </li></ul><ul><ul><li>app dev landing page:
    59. 59. Xpages Straight Up: </li></ul></ul>Resources for Domino Developers
    60. 60. Works over all wired / wireless connections (CDMA, GPRS, GSM, WiFi, etc.) Integrates with Lotus Mobile Connect for secure data channels (*) features NOT currently available on the Apple iPhone (**) feature NOT currently available on Nokia Symbian or Windows Mobile RTEmagicC_Nokia_E71 nokia-n96-1 IBM Lotus Notes Traveler Push email for Nokia Symbian, Windows Mobile, and Apple iPhone devices <ul><li>Automatic wireless delivery </li></ul><ul><ul><li>Email (including attachments)
    61. 61. Calendar
    62. 62. Address Book
    63. 63. Journal
    64. 64. To Do Lists </li></ul></ul><ul><li>2-way synchronization
    65. 65. Over-the-air client installation
    66. 66. Email Folder support
    67. 67. Customizable alerts for new email
    68. 68. Encrypted mail
    69. 69. Policy administration and monitoring *
    70. 70. Remote wipe and device lock
    71. 71. Corporate directory lookup ** </li></ul>
    72. 72. Lotus Notes Traveler in 8.5.2 <ul><li>Linux server
    73. 73. iPhone meeting invitations
    74. 74. iPhone device management: password, password length, etc
    75. 75. Corporate directory search for Nokia and Windows Mobile
    76. 76. Single HTTP/S Data Channel (no ports needed beyond 80/443)
    77. 77. Automatic client software update
    78. 78. Scheduled sync
    79. 79. Windows Mobile 6.5
    80. 80. Android client – post-8.5.2 </li></ul>
    81. 81. RIM Blackberry and IBM Lotus – perfect together <ul><li>Support for Notes mail/calendar/contacts, applications
    82. 82. Sametime client
    83. 83. Quickr and Connections clients – sold through RIM or IBM
    84. 84. Plans for Xpages support in Blackberry browser </li></ul>
    85. 85. Lotus Notes and Domino: Your Choice of a delivery model Lotus Notes and Domino has a wide choice of delivery models to fit individual organization’s needs: <ul><ul><li>On-Premise
    86. 86. Appliance
    87. 87. Cloud
    88. 88. Hybrid </li></ul></ul>
    89. 89. IBM collaboration strategy for the Cloud Collaboration beyond the enterprise is a global pain point <ul><ul><li>Need to drive top-line growth and innovation is driving organizations to want to work more closely with their customers and partners
    90. 90. Need for cost reduction is driving organizations to reduce headcount and to optimize the use of skills across the extended enterprise </li></ul></ul>Our strategy <ul><ul><li>Deliver a set of services that dramatically simplifies and improves the business interactions organizations have with their customers and partners </li></ul></ul>Execution <ul><ul><li>Provide the essential business services that every workgroup needs in a way that is simple to acquire and easy-to-use
    91. 91. Integrated collaborative and social networking services connected to relevant business services and applications
    92. 92. Seamlessly work with people – outside or inside your company
    93. 93. Create a business network of connected businesses </li></ul></ul>Files My Network Meetings Events Chat Activities Survey Forms Charts eMail
    94. 94. The LotusLive portfolio LotusLive Meetings A full-featured, easy to use Web conferencing service LotusLive Events Provides tools to create, manage and conduct webinars for up to 999 attendees LotusLive Connections Combines your business network with collaboration services LotusLive Notes IBM’s most widely used, full-featured software for e-mail, calendaring and scheduling and contact management – Lotus Notes – now available as an online service LotusLive Engage An integrated suite of tools that combines your business network with collaboration and conferencing services Web Conferencing Collaboration e-Mail LotusLive iNotes Web-based messaging service for e-mail and personal calendar
    95. 95. Introducing the New LotusLive Notes! Full-featured Messaging on a Multi-Tenant Domino Platform LotusLive Notes in 2010 <ul><li>Cloud-based Domino Mail, Calendar, Contacts and IM/Presence </li><ul><li>Multi-tenant mail and directory service
    96. 96. Available by annual subscription </li></ul><li>Seamless transition to the cloud for business and end-user continuity </li><ul><li>Existing Notes credentials avoids disruptions, rework and productivity loss
    97. 97. Encryption, decryption and digital signatures </li></ul><li>Secure, Scalable, Economical and Highly Available </li><ul><li>Low-touch administrative model </li></ul><li>Tuned for a Hybrid Model for companies with on-premises and cloud users </li><ul><li>Predominant enterprise use further protecting customer investment </li></ul><li>Customizable mail experience </li><ul><li>Leverage existing company specific changes to mail templates in the service </li></ul><li>Can be augmented with additional LotusLive capabilities </li><ul><li>Data Migration Services, Mobile accessibility, Archiving and more... </li></ul></ul>Also, currently available today as hosted, single tenant offering upon request. Feature/Function/Pricing may change. Key Deliverables <ul><li>Beta (Managed) – began April 2010
    98. 98. Service General Availability (sGA) – August 2010 </li></ul>
    99. 99. An optimized security platform for Lotus Domino customers <ul><ul><li>Spam and content filter for Internet e-mail </li></ul><ul><li>Internet e-mail encryption solution </li></ul></ul>Protector products understand Lotus Notes and Domino and the ways our customers use it! What is Lotus Protector?
    100. 100. Objective Spam <ul><li>Pharma, sexual, stock scams etc. </li><ul><li>Protector for Mail Security stops objective spam cold at the gateway </li></ul></ul>Subjective Spam <ul><li>Newsletters, mailing lists, event invitations etc. </li><ul><li>Notes integration lets users block subjective spam senders permanently </li></ul></ul>Notes Inbox Integration Gives end users complete control over ALL unwanted e-mail!
    101. 101. What does it do? <ul><li>It extends Notes encryption to the Internet
    102. 102. It secures e-mail using the most seamless encryption available for a given recipient
    103. 103. It provides options to recipient for preferred method of communication
    104. 104. It ensures content in transit is not intercepted or modified
    105. 105. It saves money on couriers, certified mail, overnight delivery, faxes, etc. </li></ul>
    106. 106. notes32b256p.png server_32b256px.png How does it work? Notes Domino User perspective notes32b256p.png Notes Protector for Mail Encryption
    107. 107. server_32b256px.png How does it work? *Optional Protector for Mail Encryption Client* notes32b256p.png <ul><li>Notes Integration
    108. 108. Client Keyring
    109. 109. Encryption Policy Client </li></ul>Protector for Mail Encryption Gateway <ul><li>Enterprise Key Server
    110. 110. Encryption Policy Server
    111. 111. Webmail UI
    112. 112. Satellite Server </li></ul>INTERNET Protector for Mail Security* <ul><li>Content Filter
    113. 113. Policy Server </li></ul>
    114. 114. A vision for how people will work in the future... The application of the “Social Analytics” to prioritize what is most important NOW Integrate business applications and collaboration to streamline the way people work A consistent experience to increase productivity at any time and at any place Improving the quality of information and avoiding expensive downtime
    115. 115. Thank you! [email_address] Twitter: @edbrill
    116. 116. © IBM Corporation 20 10 . All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Domino.doc, QuickPlace, Quickr, LotusScript, Sametime, WebSphere, Workplace, AIX, DB2, DB2 Universal Database, FileNet, Content Manager, i5/OS, iSeries, System i and System p are trademarks of International Business Machines Corporation in the United States, other countries, or both. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. SUSE is a registered trademark of Novell, Inc. in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.