Ed Batista, Interpersonal Dynamics, Class 9: From the Lab to the Real World
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Mar. 23, 2016•0 likes•3,209 views
Ed Batista, Interpersonal Dynamics, Class 9: From the Lab to the Real World
Mar. 23, 2016•0 likes•3,209 views
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This is a condensed deck from the ninth class of my Winter 2016 section of Interpersonal Dynamics (aka Touchy Feely) at the Stanford Graduate School of Business (aka @StanfordBiz).
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Ed Batista, Interpersonal Dynamics, Class 9: From the Lab to the Real World
- 1. Dynamics Interpersonal Ed Batista Winter 2016 CLASS 9: FROM THE LAB TO THE REAL WORLD
- 2. Photo by Martin Meredith [link] Vulnerability hangover
- 3. Vulnerability hangover The morning after the [2010 TED] talk, I woke up with one of the worst vulnerability hangovers of my life… What did I do? 500 people officially think I’m crazy & it totally sucks. ~Brené Brown
- 4. If that’s not therapy, what is it?
- 5. Comfort with discomfort Disclosures aren’t intended to heal or solve Greater capacity to share & witness Very real-world problem
- 6. Photo by striatic [link] An ending
- 7. Discuss with your How you helped What I’m thankful for What I learned about support support group
- 8. Debrief What did you learn? How might this apply in the real world?
- 9. Foundations Photo by Branden Frederick [link]
- 10. Translating Photo by Sludge G [link]
- 11. Learning & stress Stress Learning Eustress Distress
- 12. Safety, trust, Photo by Carly Lesser & Art Drauglis [link] intimacy
- 13. CONTEXTLearning, Awareness, & Behavioral Change Experimentation, Risk-Taking, & Vulnerability Safety, Trust, Intimacy Initial Conditions
- 14. Emotions are attention magnets Photo by Garrett Mace [link]
- 15. Social identity Continuum of social behavior Intergroup Interpersonal
- 16. Intergroup Photo by U.S. Army [link]
- 17. Intergroup Photo by Neon Tommy [link]
- 18. Interpersonal Photo by Tania Cataldo [link]
- 19. It’s usually both Photo by Anne Worner [link]
- 20. Feedback Stressful Confusing Unwelcome
- 21. Feedback Photo by rh20x [link]
- 22. It’s not like this…
- 23. It’s like this Photo by Unknown. Concept by Kevin Martin.
- 24. 3 triggers Photo by Wendy [link] Truth Relationship Identity
- 25. The net Me You Your response My behavior My intention
- 26. 5 levels1: Ritual 2: Extended Ritual 3: Content 4: Feelings About Content 5: Feelings About Each Other Photo by Rita Willaert [link]
- 27. A soft start Photo by Oakley Originals [link] Like this
- 28. Begin with authentic positive intent Emphasize mutual goals A soft start
- 29. Connections Photo by Hadley Paul Garland [link]
- 30. Connections A bid can be a question, a gesture, a look, a touch—any single expression that says, “I want to feel connected to you.” ~John Gottman
- 31. Photo by Andrew Vargas [link] SCARF model
- 32. Status Certainty Autonomy Relatedness Fairness SCARF model
- 33. Stereotype threat Photo by Renato Ganoza
- 34. Microaggressions Photo by Igor Spasic [link]
- 35. The balcony & Photo by Richard Leeming [link] the dance floor
- 36. Dissecting a Photo by Sharon Mollerus [link] group
- 37. EQ and groups Photo by Woodleywonderworks [link]
- 38. EQ and groups Mutual trust Group identity (feeling of belonging) Group efficacy (belief in value of the team) Strongly affected by group EQ
- 39. EQ and groups Emotional awareness Emotion regulation (≠ suppression) Inward (one’s own emotions) Outward (others’ emotions)
- 40. Kantor’s 4 players Photo by Thomas Galvez [link]
- 41. Kantor’s 4 players Mover initiates Follower supports Opposer challenges Bystander observes
- 42. Defense routines Photo by Jônatas Cunha [link]
- 43. Vulnerability
- 44. A cautionary tale Photo by Yin [link]
- 45. Pfeffer & Cuddy
- 46. Cuddy Influence = warmth + strength (Establish warmth first)
- 47. …and Top Quartile in Leadership Effectiveness Bottom Quartile in Likeability… 1 in 2000
- 48. Pfeffer Ambition Energy Focus Self-knowledge Confidence Empathy for others Capacity to tolerate conflict
- 49. What is support? Photo by Peter Dutton [link] Photo by Resolute Support Media [link] Photo by Drew [link]
- 50. Consciousness Competence 1 2 3 4
- 51. Act Reflect Conceptualize Plan Prepare & develop a future course of action. Identify principles that help explain the results & update old theories. Assess my behavior & its consequences. Experiential learning
- 52. Form groups of 6 Photo by Alan [link]
- 53. Form groups of 6 Each group gets a whiteboard What we’ve learned & how we’ll apply it
- 54. The real world Photo by John [link]
- 55. Overused Photo by Lauren Miller [link] strengths
- 56. Dynamics Interpersonal For more: www.edbatista.com/interpersonal-dynamics.html