Bring Out the Best in Your Board


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As part of the Urban Peak Board of Directors, it's critical to know the essential responsibilities, roles, and questions needed to ensure excellence in governance. In this two-hour in-service we will use interactive learning and discussion to cover:

− Every board member’s governing roles and responsibilities.
− The various hats worn as a board member.
− Differences and similarities between board and staff governance.
− The critical role resource development plays in board leadership.
− Strategies and tips for running effective (and fun) meetings.

Matching the passion for a mission with governance essentials will serve board members, Urban Peak, and create a more engaged board of directors

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Bring Out the Best in Your Board

  1. 1. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance BRING OUT THE BEST IN YOUR BOARD Urban Peak Colorado Springs Emily Davis, MNM, CGT Emily Davis Consulting June 26, 2014
  2. 2. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance Follow the conversation… @AskEmilyD @UrbanPeakCS #governance #nonprofit #leadership #philanthropy TURN ON YOUR TECH
  3. 3. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance WHO AM I?
  4. 4. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance How many of you are… q Serving on 1 committee? q Serving on 2 or more committees? q Currently serving on the Urban Peak board only? q Currently serving on 2 or more boards (including Urban Peak)? QUICK POLL
  5. 5. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance 60 seconds or less Name & Title 1 Question for Today 1 Governance or Fundraising Buzz Word
  6. 6. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance Essential Responsibilities 4:30 – 5:00 Fundraising 5:00 – 5:15 Shared Leadership 5:15 – 5:30 Recruitment 5:30 – 6:00 Retention 6:00 – 6:20 Closing 6:20 – 6:30 WHAT’S ON TAP
  7. 7. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance •  Step up step back •  Tune out tech, tune in to engagement •  Challenge each other, ideas to advance mission •  Every experience and perspective has value •  Focus on problems, not personalities •  Facilitator will keep us moving •  Other? •  Parking lot AGREEMENTS
  8. 8. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance WHAT ARE YOUR FEARS?
  9. 9. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance ESSENTIALS OF BOARD LEADERSHIP
  10. 10. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance 1.  Determine mission & purpose 2.  Select the chief executive 3.  Support & evaluate the chief executive 4.  Ensure effective planning 5.  Monitor & strengthen programs & services 6.  Ensure adequate financial resources 7.  Protect assets & provide financial oversight 8.  Build a competent board 9.  Ensure legal & ethical integrity 10. Enhance the organization’s public standing 10 BASIC BOARD RESPONSIBILITIES
  11. 11. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance How does the board as a whole perform the 10 responsibilities listed? Rate the board as a whole on a scale from 1 – 4. 4 = Outstanding 3 = Good 2 = Fair 1 = Poor
  12. 12. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance Set organizational direction Provide oversight Ensure necessary resources BOARD ROLES & RESPONSIBILITIES
  13. 13. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance WHY 100% BOARD GIVING??
  14. 14. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance •  Board giving $$ •  Overall fundraising •  Funds from each category – Individuals – Grants – government, foundations – Corporations – Earned income – Other WHAT ARE YOUR GOALS?
  15. 15. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance THE GIVING PYRAMID
  16. 16. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance SPHERES OF INFLUENCE NEW DONORS direct mail, events ANNUAL DONORS Direct appeals, volunteer involvement MAJOR DONORS Personal relationships Committee and board involvement PLANNED GIFTS Personal relationships & involvement Could be anyone!
  17. 17. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance FUNDRAISING PROCESS Prospecting Identification Preparation Cultivating Build the Relationship Engage the Donor Ask for the Gift Stewarding Recognition Reporting Communicating Engagement
  18. 18. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance FUNDRAISING BY TIME Prospecting Stewardship & Cultivation Acknowledgment Solicitation
  19. 19. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance 3 POSSIBLE OUTCOMES YES!! Yes, but not that much No
  20. 20. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance
  21. 21. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance FEARLESS FUNDRAISING: A BOARD MEMBER CHECKLIST! Fundraising opportunities and responsibilities for board members Be honest. Be realistic. Take a risk!
  22. 22. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance Legal Hat Ambassador Hat Volunteer Hat THE DIFFERENT HATS WE WEAR…
  23. 23. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance ENSURE BOARD & ED ENGAGEMENT* ED is displacing board GOVERNANCE AS OBSERVATION ED is in constructive partnership with board GOVERNANCE AS LEADERSHIP ED is going thru the motions with the board GOVERNANCE AS ATTENDANCE ED is displaced by board GOVERNANCE AS MICROMANAGEMENT E D E N G A G E M E N T BOARD ENGAGEMENT * Source: Richard Chair et. al. “Governance as Leadership”
  24. 24. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance ACTIVITY TIME! Write “board” in the space provided if you think it is a board responsibility. Write “staff” if you think it is a responsibility carried out by the staff. Write “both” if you think it is a responsibility shared by staff and board.
  25. 25. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance Board Leads Shares values thru policies that put mission in action Hires, supports, assesses ED Opens funding resources in community Oversees financial due diligence Recruits & retains new board members ED Leads Develops/ Proposes policy questions Hires, supervises, motivates staff Develops & implements programs Shared Leadership Strategic plan Fundraising plan & strategies Evaluations Prep board meetings SHARED LEADERSHIP
  26. 26. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance CONFLICT MANAGEMENT
  27. 27. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance EVALUATION
  28. 28. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance
  29. 29. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance RECRUITMENT & RETENTION… THAT ROCKS!
  30. 30. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance WHAT DOESN’T WORK?
  31. 31. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance WHAT WORKS?
  32. 32. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance PREPARATION •  Job descriptions •  Letter of commitment •  Board assessment •  Prospect lists •  Language (application, invitations) •  Point person •  Outreach efforts APPLICATION •  Prep application •  Deadlines •  Call to action •  Notification •  Meeting invite •  Board buddies •  Decision making RECRUITMENT PLAN
  33. 33. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance BOARD CULTURE
  34. 34. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance SELF-ASSESSMENT
  35. 35. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance APPLICATION ELEMENTS
  36. 36. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance OUTREACH
  37. 37. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance WHERE’S WALDO?
  38. 38. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance CREATE A PIPELINE
  39. 39. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance INTERVIEWS
  40. 40. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance DUE DILIGENCE
  41. 41. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance NOTIFICATION
  42. 42. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance EVALUATION
  43. 43. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance
  44. 44. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance WHAT MAKES ‘EM TICK* • Always YES • Wants to help everyone & everything • Caution! OVER-COMMITTED • Need lots to stay engaged • Don’t let them sit around BUSY, BUSY, BUSY • Verbal & print • Use titles & acknowledg ment LIKES RECOGNITION • Stays focused & on track • Great for events • May get discouraged by others’ lack of support ORGANIZER • Lots of ideas for improvement • Pair with an Organizer to keep things moving CREATIVE *Abigail Harmon
  45. 45. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance GREAT RETENTION = GREAT ORIENTATION
  46. 46. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance KEY TO GREAT MEETINGS
  47. 47. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance BOARD REPORTS •  Keep focus on governance •  Save meeting time •  Share planning responsibilities •  Committee & project reports one week in advance •  Committee name & month •  Necessary votes, board discussion items •  Goal progress related to strategic plan •  Summary of meeting discussion •  Timeline & important dates •  Next meeting
  48. 48. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance SHARED RESPONSIBILITIES
  49. 49. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance NEXT GENERATION
  50. 50. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance PROFESSIONAL DEVELOPMENT
  51. 51. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance GOVERNANCE COMMITTEE
  52. 52. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance RECOGNIZE!
  53. 53. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance
  54. 54. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance
  55. 55. /emilydavisconsulting /AskEmilyD @UrbanPeakCS #nonprofit #governance Emily Davis, MNM Emily Davis Consulting (720) 515-0581