One of the most compelling use cases
for the Yammer platform is how quick
and easy it is to connect with partners
and expa...
Why Use Yammer?
• Community
• Social tagging
• Easily share content
and activities
• Follow people, groups,
announcement a...
 It surfaces data that would otherwise get buried or lost
 It provides context to your content
 It extends the search e...






• Innovation
• Find an Expert
• Sharing
• Discussions
• Knowledgebase
• Ad hoc collaboration
• Rich media sharing
• Anywhe...






Add your
domain
Assign your
admins
Activate
Add to O365
Navigation
1. Determine business goals and participants
2. Create an External Network
3. Establish guidelines and standards
4. Seed the conversation (both public and private)
5. Don’t let a question or comment go unanswered!
 Encourage an open dialog
 Ask for feedback
 Share thought leadership (content, videos, relevant links)
 Let your part...


Customer testimonials sharing success
stories with Enterprise Social
Tailored guidance for line-of-business
leads: Executi...
Scenarios inspire people to work in new ways using Office 365, along
with related communication kits to support adoption.
...
Christian Buckley
Chief Marketing Officer
and Office 365 MVP
cbuck@beezy.net
@buckleyplanet
/IN/ChristianBuckley
Thank you!
Using Yammer to Support Partner and Customer Communities
Using Yammer to Support Partner and Customer Communities
Using Yammer to Support Partner and Customer Communities
Using Yammer to Support Partner and Customer Communities
Using Yammer to Support Partner and Customer Communities
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Using Yammer to Support Partner and Customer Communities

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Originally presented at #WPC15 in Orlando on 7-14-2015. One of the most compelling use cases for the Yammer platform is how quick and easy it is to connect with partners and customers, and expand those relationships through social collaboration. This session will demonstrate how Yammer can be a simple, yet powerful way to connect your company with partners and customers to capture knowledge, create deeper engagement, and build a sense of community. Learning Objectives: Value proposition for Yammer external communities; Demonstration of network setup and community-building best practices; 10 quick power-users tips on how to get the most out of the platform

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  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • Add a company domain
    there is domain verification, managed by O365
    This just be a seamless process, although some companies have experienced bugs. Seeing this less and less.
    for end users, however, should be completely seamless
    Assign global admins
    Activate yammer within the console
    Add yammer to the O365 navigation and add to default experience in SharePoint
  • To make social work, we need to better understand what is happening across the platform, and have the ability to set guidelines and restrictions based on security and compliance requirements.
    Where are people collaborating?
    Who is (and isn't) participating?
    How much content is being shared?
    Where is it working, and where is it not?
    Why are some teams more successful than others?
    Where do tools make sense versus team culture?
    What can you do to support your Power Users?
  • Using Yammer to Support Partner and Customer Communities

    1. 1. One of the most compelling use cases for the Yammer platform is how quick and easy it is to connect with partners and expand your relationships.
    2. 2. Why Use Yammer? • Community • Social tagging • Easily share content and activities • Follow people, groups, announcement and tags • Activity streams • Profiles
    3. 3.  It surfaces data that would otherwise get buried or lost  It provides context to your content  It extends the search experience  It more closely aligns with the way people work together
    4. 4.      
    5. 5. • Innovation • Find an Expert • Sharing • Discussions • Knowledgebase • Ad hoc collaboration • Rich media sharing • Anywhere access
    6. 6.     
    7. 7.  Add your domain Assign your admins Activate Add to O365 Navigation
    8. 8. 1. Determine business goals and participants
    9. 9. 2. Create an External Network
    10. 10. 3. Establish guidelines and standards
    11. 11. 4. Seed the conversation (both public and private)
    12. 12. 5. Don’t let a question or comment go unanswered!
    13. 13.  Encourage an open dialog  Ask for feedback  Share thought leadership (content, videos, relevant links)  Let your partners know what you want/need  Always share your partner wins!
    14. 14.  
    15. 15. Customer testimonials sharing success stories with Enterprise Social Tailored guidance for line-of-business leads: Executives, HR, IT, Sales, Marketing, Customer Support Educational content on the business value and benefits of Enterprise Social www.enterprisesocial.com Learn how social software can help your business
    16. 16. Scenarios inspire people to work in new ways using Office 365, along with related communication kits to support adoption. A four-step approach to drive adoption supported by downloadable templates and best practices. Featured adoption communities where you can learn from your peers and adoption experts. Helpful resources to learn about other customer stories and special offers to make it easier to get started. Learn how to get the most out of Office 365, quickly get your team onboard, and drive adoption
    17. 17. Christian Buckley Chief Marketing Officer and Office 365 MVP cbuck@beezy.net @buckleyplanet /IN/ChristianBuckley Thank you!

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