Understanding the Disconnect Between Collaboration Tools and Business Goals


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An exploration into the gap between strategy and business requirements, and how a shared understanding of what is to be delivered is the key to success with enterprise collaboration. This presentation shares data from Axceler's Governance Maturity Benchmark survey and analysis, and outlines a plan for strengthening your organization's governance planning efforts.

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  • Moving trainUnsticking – risk managementChange management – constant refinementWaist deep
  • Understanding the Disconnect Between Collaboration Tools and Business Goals

    1. 1. Christian Buckley,Director of Product Evangelism at Axceler• Microsoft MVP for SharePoint Server• Prior to Axceler, worked for Microsoft, part of the Microsoft Managed Services team (now Office365-Dedicated) and worked as a consultant in the areas of software, supply chain, grid technology, and collaboration• Co-founded and sold a software company to Rational Software. At E2open, helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), onboarding numerous high-tech manufacturing companies, including Hitachi, Matsushita, Cisco, and Seagate• Co-authored ‘Microsoft SharePoint 2010: Creating and Implementing Real-World Projects’ link (MS Press, March 2012) and 3 books on software configuration management.• Twitter: @buckleyplanet Blog: buckleyplanet.com Email: cbuck@axceler.com
    2. 2. Published 2012 by Microsoft PressOrder your copy at http://oreil.ly/qC4loTTackle 10 common business problems withproven SharePoint solutions:• Set up a help desk solution to track service requests• Build a modest project management system• Design a scheduling system to manage resources• Create a site to support geographically dispersed teams• Implement a course registration system• Build a learning center with training classes and resources• Design a team blog platform to review content• Create a process to coordinate RFP responses• Set up a FAQ system to help users find answers quickly• Implement a cost-effective contact management system
    3. 3. Improving Collaboration since 2007• Mission: To enable enterprises to simplify, optimize, and secure their collaborative platforms• Delivered award-winning administration and migration software since 1994, for SharePoint since 2007• Over 3,000 global customersDramatically improve the managementof SharePoint• Innovative products that improve security, scalability, reliability, “deployability”• Making IT more effective and efficient and lower the total cost of ownershipFocus on solving specific SharePointproblems (Administration & Migration)• Coach enterprises on SharePoint best practices• Give administrators the most innovative tools available• Anticipate customers‟ needs• Deliver best of breed offerings• Stay in lock step with SharePoint development and market trends
    4. 4. Business Requirements
    5. 5. The SharePointBusiness Doesn‟tMatters Matter
    6. 6. GOVERNANCEBusinessNeed Service Governance is the set of policies, roles, responsibilities, and processes that guide, direct, and control how an organizations business divisions and IT teams cooperate to achieve business goals.
    7. 7. GOVERNANCEBusinessNeed Service
    8. 8. “It Depends”
    9. 9. New Deployments
    10. 10. Question IdentifiesWhat are we trying to achieve? OutcomesWhy does it matter? Business ValueTo whom does it matter? PoliticsHow do we know it worked? MetricsWhat could go wrong? Risk
    11. 11. Migrations
    12. 12. In Motion
    13. 13. On The Wrong Track
    14. 14. Derailed Project
    15. 15. On-PremCloudHybrid
    16. 16. SharePoint Governance Maturity Benchmark(Whitepaper)ESPC Community „Governance Rules!‟ series(on-demand webinars) webinar article webinar article webinar article webinar article webinar article
    17. 17. cbuck@axceler.com@buckleyplanetwww.Axceler.com presentations blog book governance4hybridOrder your copy at http://oreil.ly/qC4loT