Measuring Collaboration Success


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Microsoft Ignite 2016 #THR1044. Session sharing initial results of the Measuring Collaboration Success community initiative, with this presentation focusing on the failure of organizations to properly define collaboration, which impacts their ability to then monitor and measure whether or not it has been successful.

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  • Ask most information workers whether they feel their own organization does a good job at collaboration, and you’ll likely receive a wide array of mostly positive answers. But ask them to articulate their company’s definition of collaboration, and provide details as to why they think their company is successful, and their reasoning begins to break down. What companies need is a shared understanding of what constitutes successful collaboration, and guidance on how to implement and measure those guidelines.
  • Within the survey, we asked respondents to share their thoughts on how their management teams viewed collaboration.
  • Measuring Collaboration Success

    1. 1. Why is small team collaboration easy?
    2. 2. Why doesn’t small team success easily scale to large organizations?
    3. 3. “A nice to have, with little visible understanding of how collaboration is information flow, which helps the bottom line.” “They know it is important, but are resistant to new technology due to regulatory restrictions.” “They think it is the key to success and increased productivity, but haven’t wanted to invest in the tools to achieve it.” “Their idea of collaboration is sharing files.” “They understand the value and support it, but see it as a technology solution, not a people + technology solution.”
    4. 4. “Never underestimate the amount of change management, training, and effort required to get people to collaborate effectively.” “Don’t be afraid to stumble. Do some experiments.” “Understand the goals, and work with leadership to ensure their visible support.” “Get everyone on the same page. Agree on goals, promote transparency and sharing (instead of working individually and in silos).” “Start by talking about your expectations. And decide on some initial metrics up front, refine over time as people start using the technology.” “Engage people in the planning process. Build solutions in small increments.”
    5. 5. Be sure to download the whitepaper Don’t miss this great community feedback with insights from our panel of experts on: • Common success drivers for enterprise collaboration • Creating a shared definition around collaboration success • Insights into large vs. small team issues • Guidance on best practices for your own strategy
    6. 6. • Wednesday, 10:20am to 10:40am -- MVP HubTalk 1 • Thursday, 11:00am to 11:45am – Beezy mini-theater (Booth 2044)