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It's the End of the World As We Know It: A Digital Transformation Dystopian Future


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Keynote presented at the Digital Workplace Conference NZ (#DWCNZ) at the Cordis Hotel in Auckland, New Zealand on April 30th, 2019. Presented by Christian Buckley (@buckleyplanet), Founder & CEO of CollabTalk LLC, and Microsoft RD & MVP. More content through and

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It's the End of the World As We Know It: A Digital Transformation Dystopian Future

  1. 1. 1 The End of the World As We Know It A Digital Transformation Dystopian Future Christian Buckley Founder & CEO of CollabTalk The Digital Workplace Conference #DWCNZ
  2. 2. 2 What is Digital Transformation?
  3. 3. "Every industry—whether it’s oil and gas, retail, financial services, agri-tech—all are being transformed by digital technology.” Microsoft’s Satya Nadella
  4. 4. In an increasingly hyper-competitive world, all of our businesses face challenges to the fundamental rules and assumptions that helped us launch and grow our businesses.
  5. 5. In recent years, companies across all industries have conducted initiatives to explore new digital technologies and how they might exploit their benefits. Transformations often involve key business operations, products and processes, as well as organizational and management structures. Additionally, transformations can have a dramatic effect on sales and productivity, innovations in value creation, and the streamlining of operational costs.
  6. 6. 6  Leveraging the latest technology offerings to maximize your potential  Reimagining how you bring together people, data and processes  Improving upon the value you create for your customers  Maintaining a competitive advantage in a digital-first world What is Digital Transformation?
  7. 7. 7  Questioning your past software development, project management, and IT process frameworks  Re-examining your workforce requirements, and making any necessary changes  Revamping or refreshing training to keep up with current digital trends  Proactively addressing the rapid rise of new, disruptive threats What is Digital Transformation?
  8. 8. @Microsoft Collaboration Scenarios Connecting people to people, people to information and people to systems Modern collaboration with effective teamwork Employee engagement and empowerment Business transformation
  9. 9. Case Study: American Red Cross Leveraged PowerApps, Power BI and Microsoft Flow to move from paper-based systems to a “Supply Hub” @Microsoft
  10. 10. Case Study: Reliable Electric Leveraged PowerApps, Microsoft Flow, and SQL to create a work order estimation app @Microsoft
  11. 11. Case Study: Hawkary Pharmaceuticals Leveraged PowerApps, Microsoft Flow, Common Data Service, and Power BI to create a Doctor Relationship Management platform @Microsoft
  12. 12. When you don’t have a strategy for digital transformation, it can have an impact on the roadmaps for your existing products and services by not leveraging the latest and greatest tools and technologies
  13. 13. What would be the impact of NOT transforming?
  14. 14. When your digital transformation strategy is weak, it can impact your core systems and processes
  15. 15. When your core systems and processes do not have a proactive roadmap for improvement, it also impacts your ability to realize the full potential of your existing (as well as future) investments
  16. 16. A weak transformation strategy can also have an impact on your ability to properly govern your processes and environments
  17. 17. Without proper governance, you open up your systems and environments to unhealthy growth (sprawl) and potential risks (for example, shadow IT)
  18. 18. If you allow these shadow IT efforts to take hold, people begin to undervalue their roles, and the value of the tools and platforms being used by the company
  19. 19. When people undervalue your tools and platforms, they begin to question other decisions being made by management
  20. 20. When people question management, a general feeling of apathy and corporate malaise begins to fester
  21. 21. When people start not caring about work, they tend to call in sick or avoid any real accountability
  22. 22. As worker productivity slides, management will look for opportunities to automate and drive down costs and increase productivity with the technology already in place today
  23. 23. In the search for increased productivity metrics using this older, outdated technology, management will replace the idea of “transformation” with a strategy of “replacement,” swapping out people with increasingly complex systems, bots, and AI
  24. 24. In this “transformation without people,” the robots and AI will improve productivity and increase output, encouraging management to spend even more on expansion through automation, bots, and AI
  25. 25. As the systems, bots, and AI increase in intelligence and capability, they begin creating their own kind
  26. 26. As robots slowly take over, humans will become disenfranchised and angry
  27. 27. As anger increases, humans begin to revolt and fight back against the machines
  28. 28. Just as the humans begin to turn the tide, pushing back against an increasingly mechanized and artificial world, humanity will be at a weakened state
  29. 29. And that is when the aliens will attack
  30. 30. Unlike the movie War of the Worlds (with Tom Cruise), we’ll come to realize that the aliens have been living among us for many years (Tom most likely one of them), adapting to our biological ecosystem
  31. 31. The alien wars will last many generations
  32. 32. After several hundred years, the aliens will use up all of our natural resources, and depart from earth, leaving us with a damaged shell of a planet
  33. 33. As humans begin to sort through the alien and robot trash that covers 90% of our planet, those who remain will create a basic form of government
  34. 34. From the wreckage, the new government will need to string together a few old computer systems in an effort to better catalog remaining supplies and coordinate with remote human outposts
  35. 35. In the chaos and destruction of this future Earth with the pieced-together technology, the new government will convene
  36. 36. First order of business?
  37. 37. Agree on a digital transformation strategy
  38. 38. Companies need to establish management practices to govern their transformations, and create a broader digital transformation strategy to better coordinate, prioritize, and implement against their strategy. …and save the planet
  39. 39. 40 Implementing Transformational Change  Focus on specific business problems – and clear outcomes.  Make governance and change management the priority.  Look at your systems holistically, understanding both company-wide and line of business needs – and the gaps between them.  Be prepared to regularly iterate on your strategy.  Organic growth through pilots is the most sustainable model for successful change.
  40. 40. 41 THANK YOU! Enjoy the Conference!
  41. 41. Christian Buckley Founder & CEO of CollabTalk LLC Microsoft RD & MVP @buckleyplanet