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Gaining Deeper Insights into SharePoint Performance, History, and Trends with Umlindi webinar

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Many organizations struggle to reduce the cost and overhead of managing their on-premises SharePoint environments. This presentation walks through the capability of the Umlindi managed service for SharePoint on prem from GTconsult.

Umlindi is the Zulu word for "protector" and perfectly describes what this GTconsult managed service can provide for your organization:
• Monitors, manages, and alerts, sending reports to identify trends
• Provides real-time data and historic trends to provide proactive maintenance
• Helps you understand what is really impacting end users, such as page load time and IIS connections
• Provides a single-view of all of your SharePoint machines

Published in: Technology
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Gaining Deeper Insights into SharePoint Performance, History, and Trends with Umlindi webinar

  1. 1. Gaining Deeper Insights Into SharePoint Performance, History, and Trends with Umlindi
  2. 2. INTRODUCTION TO PRESENTERS Bradley Geldenhuys Position: CEO and Co-Founder of GTconsult Responsibility: Head of Style and Managed Services Experience: SP since 2001 and PC since 486 DX4 100 Love: Ice Cream and Technology Interests: Formula 1 and family getaways Contact: e: brad@GTconsult.com t: +27 71 326 3856 Christian Buckley Position: Managing Director, Americas Responsibility: Head of Selfies and Business Dev Experience: Since 2005, 4-time MVP Love: Solving business problems, governance, himself Interests: Family, road trips, 80’s new wave music Contact: e: cbuck@GTconsult.com t: +1 425 246 2823
  3. 3. About GTconsult
  4. 4. AGENDA: • Out-of-the-box monitoring • What we’ve learned • Latest developments • Customer examples
  5. 5. Platform
  6. 6. Find out more at www.gtconsult.com Umlindi is the Zulu word for protector. It is also the name for the SharePoint management offering from GTconsult.
  7. 7. What • A well implemented SharePoint environment becomes an essential, business-critical tool. • What is the value of keeping your SharePoint environment healthy? • Is your environment supported, monitored and proactively maintained? • Umlindi provides a cloud-based, remotely- managed platform through which GTconsult provides automated, proactive monitoring and a reactive warning system for client SharePoint environments.
  8. 8. How • GTconsult has created a bespoke platform that provides a combination of technology and services, allowing us to closely manage our customer SharePoint environments. • Utilizing a world-class remote monitoring system that has been customized for SharePoint, we are able to capture real-time data and activity trends about your SharePoint environment to quickly and proactively resolve issues. • Being proactive means that we can help you better meet your defined SharePoint requirements, ensuring that your environment is optimized for the end user experience. • When an incident does occur, it is managed swiftly and efficiently within an agreed service level agreement (SLA). Monitoring Proactive ReactiveSupport
  9. 9. Why • SharePoint is a complex and diverse technology that requires database understanding, web development know-how, and server administration skills. • This combination of skills is a rare commodity, even among die hard system and network administrators, who are usually burdened with the responsibility of the SharePoint environment. • What remains is a business-critical system left in the hands of what is often an under-skilled and over-worked resource.
  10. 10. Umlindi SQL Management Umlindi Score under 40 – Very Good Memory Usage is high and main culprit 1 millisecond Read/Write Speed which is as good as it gets However we have had some occasional peaks Over 500 SQL connections constantly no issues there
  11. 11. Umlindi SharePoint Management Umlindi Score over 60 – Not Good Memory Usage is high but not the main culprit A number of errors in the event log which could give us some clues Page Load time is constantly over 2 seconds which is a major concern Current active IIS Connections 33 which is OK but we have had some peaks
  12. 12. Daily Overview
  13. 13. Umlindi Standard Support 10 hours of pre-booked support per month allows for peace of mind that, at any point in time, a helpdesk representative can respond quickly and efficiently to any SharePoint query, without the worry of additional costs at the end of the month. These queries can range from WSP deployments, restoring sites from backup, to resolving any unknown errors that may occur. • Umlindi Dashboard Access • Service Pack Upgrades • Cumulative and Hotfix updates • Helpdesk • Disaster Recovery • Backup/Restore • Configurations • Backend Customisations • Weekly Reporting • Monthly Meeting • Trend Analysis • In Depth Usage Analytics
  14. 14. Umlindi Unlimited Support Unlimited support provides the same level of security and peace of mind that as standard support, but with more extensive expert access and SLAs. • On Site SharePoint Guru • Umlindi Dashboard Access • Service Pack Upgrades • Cumulative and Hotfix updates • Helpdesk • Disaster Recovery • Backup/Restore • Configurations • Backend Customizations • Weekly Reporting • Monthly Meeting • Trend Analysis • In Depth Usage Analytics
  15. 15. Umlindi Case Studies
  16. 16. CONCO Consolidated Power Networks SharePoint 2010/2013/Office 365 – Umlindi Standard Support 99,9% Uptime since day 1 Average request resolution time is less than 1 hour “Umlindi monitoring gives us the peace of mind that is required in our type of organisation. The constant monitoring along with the dashboard is a game changer in the SharePoint space.” Bryan Kimmel CIO
  17. 17. Frey's Food Frey's Food Brand SharePoint 2010 – Umlindi Standard Support 99,9% Uptime since day 1 Average request resolution time is less than 4 hours “A Stress free SharePoint environment means we use it whenever and wherever we can”
  18. 18. Old Mutual Wealth Old Mutual Wealth SharePoint 2013 – Unlimited Support 99,9% Uptime since day 1 Average request resolution time is less than 4 hours “SharePoint A Team is a continual ROI every month”
  19. 19. SPAR SPAR SharePoint 2013 – Standard Support 99,9% Uptime since day 1 Average request resolution time is less than 2 hours “SharePoint adoption has never been as high and its all because of the confidence we now have in our platform”
  20. 20. Q & A Bradley Geldenhuys brad@GTconsult.com Christian Buckley cbuck@GTconsult.com
  21. 21. Contact GTconsult If you would like to talk to GTconsult about your SharePoint On Premise environment and Umlindi, please visit our website at www.GTconsult.com Or send us an email with your questions: brad@GTconsult.com cbuck@GTconsult.com

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