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#EuropeanSP--11 Strategic Considerations for SharePoint Migrations

  1. 11 Strategic Considerations for SharePoint Migrations Christian Buckley cbuck@axceler.com @buckleyPLANET
  2. My Background Christian Buckley, Director of Product Evangelism at Axceler • Most recently at Microsoft • Microsoft Managed Services (now BPOS-Dedicated) • Advertising Operations, ad platform API program • Prior to Microsoft, was a senior consultant, working in the software, supply chain, and grid technology spaces focusing on collaboration • Co-founded and sold a collaboration software company to Rational Software. Also co-authored 3 books on software configuration management and defect tracking for Rational and IBM • At another startup (E2open), helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), managing deployment teams to onboard numerous high-tech manufacturing companies, including Hitachi, Matsushita, Seagate, Nortel, Sony, and Cisco • I live in a small town just east of Seattle, have a daughter in college and 3 boys at home
  3. Axceler Overview • Improving Collaboration for 16+ Years – Mission: To enable enterprises to simplify, optimize, and secure their collaborative platforms – Delivered award-winning administration and migration software since 1994 – Over 2,000 global customers • Dramatically improve the management of SharePoint – Innovative products that improve security, scalability, reliability, “deployability” – Making IT more effective and efficient and lower the total cost of ownership • Focus on solving specific SharePoint problems (Administration & Migration) – Coach enterprises on SharePoint best practices – Give administrators the most innovative tools available – Anticipate customers’ needs – Deliver best of breed offerings – Stay in lock step with SharePoint development and market trends
  4. Why is this presentation important? • Most content focused on the technical aspects of migration • Migrations are not so much about the technical act of moving the data (although very important), but more about the planning that goes into preparing for the migration Email Cell Twitter Blog
  5. Email 10/19/2011 Cell Twitter Blog 5
  6. Despair.com Email 10/19/2011 Cell Twitter Blog 6
  7. This is your technical migration, i.e. the physical move of content and “bits” Email Cell Twitter Blog cbuck@echotechnology.com 425.246.2823 @buckleyplanet http://buckleyplanet.net
  8. This is the bulk of your migration – the planning, reorganization, and transformation of your legacy SharePoint environment 10/19/2011 8
  9. What is migration? • Microsoft defines migration as three separate activities: Move Migrate Upgrade • Use the procedures for • Use the procedures for • Use the procedures for moving a farm or migrating a farm or upgrading a farm or components when you components when you components when you are changing to different are changing to a are changing to a hardware. For example, different platform or different version of use these procedures if operating system. For Office SharePoint Server you move to computers example, use these 2007. that have faster procedures if you processors or larger hard change from Microsoft disks. SQL Server 2005 to SQL Server 2008. • The reality is that a single migration may include all three concepts
  10. What is migration?
  11. Why migrations are difficult: Migrations Migrations Migrations are Migrations are are phased are iterative error prone not the end goal • How and what you • Your planning should not • There is no “easy” button • Proper planning and migrate should not be be limited by the number for migration. You can run change management determined by the of migration attempts you a dozen pre-migration policies will help you to be technology you use – it’s make, or by the volume of checks and still run into successful with your about matching the needs content being moved. A problems. Admins and end current and future and timing of your content healthy migration users do things that are migrations. The goals owners and teams. A recognizes the need to not “by the book.” should be a stable migration should be test the waters, to move Customizations. Third environment, relevant flexible, moving sites and sites, content and party tools. Line of metadata, discoverable content based on end user customizations in waves, business applications that content, and happy end needs, not the limitations allowing users to test and run under the radar. users. of the technology. provide feedback.
  12. What are the Microsoft options?
  13. Email Cell Twitter Blog cbuck@echotechnology.com 425.246.2823 @buckleyplanet http://buckleyplanet.net
  14. Email Cell Twitter Blog cbuck@echotechnology.com 425.246.2823 @buckleyplanet http://buckleyplanet.net
  15. Email Cell Twitter Blog cbuck@echotechnology.com 425.246.2823 @buckleyplanet http://buckleyplanet.net
  16. For more information • Contact me at – Christian Buckley, cbuck@axceler.com, 425-246-2823 – On Twitter at @buckleyplanet • Resources available from Axceler.com – White papers • Mastering SharePoint Migration Planning • The Insider’s Guide to Upgrading to SharePoint 2010 • What to Look for in a SharePoint Management Tool • The Five Secrets to Controlling Your SharePoint Environment – Tools • ReadyPoint (free) • Davinci Migrator • echo for SharePoint 2007
  17. Email Cell Twitter Blog cbuck@echotechnology.com 425.246.2823 @buckleyplanet http://buckleyplanet.net
  18. 11 strategies you should consider as part of your migration planning 1. Understand the as-is and to-be environments 2. Conduct proper capacity planning 3. Understand the customizations on your source system 4. Understand the migration schedule 5. Plan for the right kind of migration 6. Plan for file shares 7. Plan for tagging, metadata, and taxonomy 8. Understand centrally managed and decentralized environments 9. Stage your platform for migration 10. Decide where and when to involve the users 11. Determine that your migration is successful
  19. Strategy #1: Understand as-is and to-be environments Email Email Cell Twitter Cell Twitter Blog Blog
  20. Strategy #1: Understand as-is and to-be environments A migration is an extensive business analyst activity • Prior to any system redesign, understand your environment goals and purpose: • What works • What doesn’t work • What are the organizational “must have” requirements • What are the “nice to have” features • Based on these requirements, you need to model out the “to be” environment
  21. The tendency is to jump to solutions before you understand the problem
  22. Strategy #1: Understand as-is and to-be environments • What is your goal? • What is your mission statement (Just kidding) • What are you key use cases? • What are your priorities?
  23. Strategy #1: Understand as-is and to-be environments • Migration is about transforming your existing system to meet operational needs. • It’s as much about retooling current sites and content as it is about deploying new technology • Don’t just tear down and rebuild if there’s something to be saved. Understand what you have to work with, have a vision for what it should look like, and move the pieces that should be moved
  24. Strategy #2: Conduct proper capacity planning 10/19/2011 24
  25. Strategy #2: Conduct proper capacity planning • Understand your current environment: • Number of users • Number of sites • Number of site collections • Database size • Geographical needs of your organization (how many sites, what are their usage patterns) • Line of business application integration
  26. Strategy #2: Conduct proper capacity planning • Think about your future needs: • User growth • Estimates on site creation • Estimates on database growth • Security and Search needs
  27. Strategy #2: Conduct proper capacity planning • Map out your: • Hardware • Topology • Performance requirements • Security requirements • Scalability • Disaster recovery • Business continuity
  28. Strategy #3: Understand the customizations on your source system 10/19/2011 28
  29. Strategy #3: Understand the customizations on your source system • Pre-Upgrade Check provides some of the analysis: • Searches content sources and start addresses • Outlines Office Server topology • Identifies servers in the current farm • Lists SharePoint version and list of components running in the farm • Outlines supported upgrade types • Provides Site Definition and Feature information • Details language pack information • Identifies Alternate Access Mappings that will need to be recreated • Outlines Customized List Views (these will not be upgraded) • Outlines Customized Field Types (these will not be upgraded) • Identifies WSS Search topology • Provides list of Content Databases and SQL server location Joel Oleson, SharePoint 2010: Best Practices to Upgrade and Migrate
  30. 10/19/2011
  31. Strategy #3: Understand the customizations on your source system • What kinds of customizations are on your source system? • UI design • Web parts • Workflows • Line of business applications • 3rd party tools • Custom features • Site definitions • Field types • Custom SharePoint solutions • Any changes to the file system on your SharePoint servers • Pre-Upgrade Check provides some of the analysis • How many of those customizations are outside of the SharePoint framework? • Are there any customizations which can be replaced by out-of-the-box functionality?
  32. Strategy #4: Understand the migration schedule 10/19/2011 32
  33. Strategy #4: Understand the migration schedule • What are the business drivers, not just the technology drivers? • Cost • Time • Resources/People • Do you have a defined project methodology? • How long per phase, what is moved, what are the priorities? • The schedule should be defined only after you understand the future state, set priorities, and get management buy-in. • In short, what is the scope?
  34. Strategy #5: Plan for the right 10/19/2011 kind of migration 34
  35. Strategy #5: Plan for the right kind of migration • Does the migration plan include content, sites, metadata, and/or solutions? • Each one brings with it a set of requirements and decisions • What is the end goal? Is it a straight dump of everything, and you’ll clean up later, or do you need to restructure? • Is your strategy the same for various organizations, different site collections, or farms?
  36. Strategy #6: Plan for file shares 10/19/2011 36
  37. Strategy #6: Plan for file shares • Most file shares have become a dumping ground. • Is the plan to move as-is and decommission old systems, or is this a clean up process? • Are users driving, or is it an administrative effort? • Are you planning to apply metadata and taxonomy?
  38. Strategy #6: Plan for file shares • Understand what is out there • Who owns the content? • Does it need to be moved? • Does it need to be indexed/searchable? • Is the folder structure important? • Do you need to maintain historic metadata?
  39. Strategy #6: Plan for file shares • Users generally have three options: • Move content, as-is, into SharePoint and clean up there • Clean and organize content first, then move to a new structure in SharePoint • Migrate content in waves, using the iterations to sort through and organize your content while in transit, moving some content as-is, reorganizing and transforming others • To be honest, option 3 is very difficult to manage in SharePoint, but 3rd party tools do a great job here
  40. Strategy #7: Plan for agging, metadata, an d taxonomy 10/19/2011 40
  41. Strategy #7: Plan for tagging, metadata, and taxonomy In Biology, taxonomy is the science dealing with the description, identification, naming, and classification of organisms. “however, the term is now applied in a wider, more general sense and now may refer to a classification of things, as well as to the principles underlying such a classification.” “Metadata provides context for data. Metadata is used to facilitate the understanding, characteristics, and management usage of data. The metadata required for effective data management varies with the type of data and context of use.” Wikipedia.org
  42. Strategy #7: Plan for tagging, metadata, and taxonomy Common Migraines • Ad-hoc content migration leads to junk in portal • Legacy content gets migrated slowly, if at all • Inconsistent taxonomy across farms and site collections • People author locally - multiplies problems globally • Authors don’t apply metadata= “shotgun” approach to search OR Authors apply metadata without common classification = better search, but worse authoring experience • Portal lacks high fidelity search • User can’t find the right content • As a result, poor portal adoption and low user satisfaction
  43. Strategy #7: Plan for tagging, metadata, and taxonomy • What is your broader Managed Metadata strategy for tagging, Service metadata and taxonomy? • Map out your high level Term taxonomy (web applications Stores and site collections) and schemas (Content Types) Improved • Understand the as-is and to- Governance be, and how it relates to your metadata
  44. Strategy #7: Plan for tagging, metadata, and taxonomy • Map out your high level taxonomy (web applications and site collections) and schemas (Content Types) • Understand the as-is and to-be, and how it relates to your metadata • With Managed Metadata Service in 2010, it is critical that you set up a governance model to guide this process, or it will quickly get out of hand
  45. Strategy #8: Understand centrally managed and decentralized environments 10/19/2011 45
  46. Strategy #8: Understand centrally managed and decentralized environments CENTRALIZED DECENTRALIZED • PROS • PROS • Improves consistency • Requires no planning • Reduces metadata duplication • Requires little upfront effort • Easy to update • Works across site collections and portals • Easy to support and train on • CONS • Allows document-level • Decreases consistency DIP, Workflow, Information Policies, and • Increases metadata duplication document templates • Hard to update • CONS • Hard to support and train on • Requires planning • Only allows list-level Workflow, Information • Requires upfront work Policies and document templates • Hard to manage across site collections and • Difficult to reverse portals
  47. Strategy #8: Understand centrally managed and decentralized environments Do we lock Do we deploy down team site MySites? creation? Do we implant microchips in their palms? Common Topics around Centralized / Decentralized
  48. Strategy #8: Understand centrally managed and decentralized environments • Use of services greatly improves concerns over the decentralized model: • Services can be centrally managed • Sites and Site Collections can consume these services, within certain boundaries • You still need to understand the administrative impacts • You need to clearly define roles and service owners • Define your governance model / change control board
  49. Strategy #9: Stage your platform for 10/19/2011 migration 49
  50. Strategy #9: Stage your platform for migration • Understanding your requirements: • Hardware / software • Network • Virtual environments • Hosting / datacenter • Downtime / end user impacts • Communication • Location of your teams • Backup/recovery • Coordinate your planning with the operations team
  51. Strategy #10: Decide where and when to involve users 10/19/2011 51
  52. Strategy #10: Decide where and when to involve users • This is the most fluid of the strategic considerations, as it really just depends • At a high-level, end users who participate in the creation of a system are more likely to accept / support that system once deployed
  53. Strategy #10: Decide where and when to involve users • Where end users should be involved: • Creation of use cases • Creation of as-is documentation • Prioritization of requirements for to-be environment • They know their content – let them drive • File share migrations, or organization • Taxonomy development • Metadata assignment • Signoff on overall project plan
  54. Strategy #11: Define what success looks like (probably not this) 10/19/2011 54
  55. Strategy #11: Define what success looks like Definitely not this
  56. Strategy #11: Define what success looks like • Possible success metrics: • Target number of end users migrated • Target number of sites migrated • Databases migrated • File shares migrated and decommissioned • 2010 live, users able to manually migrate their content
  57. Strategy #11: Define what success looks like Words of Wisdom: If you fail to plan, then plan to fail. Then again… There is nothing you can’t accomplish if you put the bar low enough
  58. Online and offline resources • 11 Strategic Considerations for SharePoint Migrations (Buckley), http://slidesha.re/d3RHNH • Upgrading SharePoint 2007 to SharePoint 2010 (Anders Rask), http://bit.ly/bjWXMS • Migrating to SharePoint 2010 (Randy Williams), http://bit.ly/bNgX0U • Upgrading to SharePoint 2010 (Microsoft), http://bit.ly/dm2kDO • Hardware and software requirements for 2010 (Microsoft), http://bit.ly/bTGe2b • Capacity Planning and Sizing for Microsoft SharePoint Products and Technologies, http://bit.ly/eXf0Cy • SharePoint 2010: Best Practices to Upgrade and Migrate (O’Reilly, Safari), http://oreil.ly/chSHli • Migrating to MOSS 2007 (Stephen Cummins), http://bit.ly/9Ismfp • Planning to Upgrade to SharePoint 2010 (Joel Oleson), http://slidesha.re/16iiUX • What’s New in SharePoint 2010 Capacity Planning (Joel Oleson), http://bit.ly/9cT9aa • ReadyPoint migration planning tool for 2007 to 2010 migrations (Axceler), http://bit.ly/9GgDuY • PreUpgradeCheck (Microsoft), http://bit.ly/cIHIlA • SharePoint 2010 Products Upgrade Approaches (Microsoft), http://bit.ly/dphQ2W
  59. For more information • Contact me at – Christian Buckley, cbuck@axceler.com, 425-246-2823 – On Twitter at @buckleyplanet • Resources available from Axceler.com – White papers • Mastering SharePoint Migration Planning • The Insider’s Guide to Upgrading to SharePoint 2010 • What to Look for in a SharePoint Management Tool • The Five Secrets to Controlling Your SharePoint Environment – Tools • ReadyPoint (free) • Davinci Migrator • echo for SharePoint 2007

Editor's Notes

  1. “While Microsoft can provide options for automating migration, these options work best with implementations which have no customizations and a simple structure.” Stephen Cummins, echoTechnologyThe challenge is to do this quickly, so that you minimize user impact and environment downtime.
  2. SharePoint 2010 replaces the SSP concept with service applications, each creating several databases. These services include Search Service application User profiles Service application Excel Service application App Registry (for backwards compatibility)(Joel Oleson, SharePoint 2010: Best Practices to Upgrade and Migrate, pg. 69)Visual Upgrade includes three options: Display the previous UI Preview the new UI Use the new UI
  3. Planning is the key. Let’s discuss the activities leading up to migration, which will drive your method for migration.
  4. My background is technical project management. My company comes from a service background, and our team has participated in hundreds of migrations. From this experience, we’ve created a list of strategic considerations that will help ensure that your migrations are successful.I’d like to walk through them in detail, and I want your thoughts and feedback.And up front, aside from this presentation being available post-conference, I’d like to provide you with a free download of our 11 Strategic Considerations Checklist.
  5. Before I go through this list, I would like to point out that many of these items have circular dependencies. They need to be done in parallel. They’re not meant to be run in order necessarily, but to help guide your planning activities and make your plan more robust and thorough.
  6. Refer to ondemand event by Dux Raymond Sy about SharePoint project planning
  7. There is some consideration of in-place versus database attach, or some hybrid approach.
  8. A strong value proposition of SharePoint is the ability to better organize your content, improve discoverability, and clarify authorship and accessibility by mapping to SharePoint’s permissions. However, one of the primary reasons for delaying a file share migration is the need to go through and “clean up” content so that it can better fit into the SharePoint paradigm.  As with any spring cleaning, migrating your file shares presents an opportunity for users and administrators to clean up document versions, reorganize folder structures, clarify content ownership, and update relevant metadata. But is it easier to clean up this content inside or outside of SharePoint?
  9. Why a tortoise? This big guy is from the Galapagos Islands. I was thinking about Darwin’s classification of animals on the islands. Well – specifically, I was thinking about the movie Master and Commander with Russell Crowe and how they stopped on the islands and then had discussions about Darwin, classifications and taxonomy… but that’s neither here nor there.
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