Students should be able to
Discuss the importance of ﬂow, and identify the three
subﬁelds of industrial-organizational psychology.
Describe how personnel psychologists help
organizations with employee selection, work placement,
and performance appraisal.
Deﬁne achievement motivation, and explain why
organizations would employ an I/O psychologist to help
motivate employees and foster employee satisfaction.
Describe some effective management techniques.
Have you ever been so
involved in something that
you lost track of time?
What were you doing?
Nine Characteristics of Flow
Sense of control
Loss of self-
Transformation of time
the study of behavior in work settings.
1. Personnel Psychology
Selecting & Placing employees; Training & developing
employees; Appraising performance
2. Organizational Psychology
Developing organizations; Enhancing quality of worklife
3. Human Factors Psychology
The keys to achievement are drive and self-discipline,
more than natural ability and raw talent.
Angela Duckworth and Martin Seligman
the extent to which an individual demonstrates
involvement, satisfaction, and enthusiasm in the task at
In the workplace, workers are either:
Those who are engaged or associated with those who
are engaged perform markedly better
Keys to Managing Well
1. Harness job-relevant skills
2. Set speciﬁc, challenging goals
3. Choose an appropriate leadership style
– Task leadership sets standards, organizes work, and
focuses attention on goals
– Social leadership builds teamwork, mediates conﬂict,
and offers support
– Transformational leadership articulates high
standards, inspire people to share their vision, and offer