Everything You Know About Simulations is Wrong

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  • Everything You Know About Simulations is Wrong

    1. 1. Everything You Know About Simulation is Wrong Rich Mesch Phil Sueper Phil Charron Performance Development Group
    2. 2. Agenda <ul><li>Introductions (5 minutes) </li></ul><ul><li>Defining Simulation (15 minutes) </li></ul><ul><li>Debunking Simulation Myths (30 minutes) </li></ul><ul><li>Basics of Simulation Design (30 minutes) </li></ul><ul><ul><li>Effective Applications for Simulation </li></ul></ul><ul><ul><li>Learning Approaches </li></ul></ul><ul><li>Q&A (10 minutes) </li></ul>
    3. 3. Survey <ul><li>Which statement do you most agree with: </li></ul>“ I’ve heard of simulation, and I want to learn what all the fuss is about.” “ I’m interested in simulation, and I want to learn more about them.” “ I’m unfamiliar with simulation and I want to gain some basic knowledge.” “ I have built simulations and I’m looking for more insight.”
    4. 4. The Definition of Simulation <ul><li>What does the word “simulation” mean to you? </li></ul>
    5. 5. Simulation Definition: Literal <ul><li>Simulation is a realistic, controlled-risk environment where users can practice behaviors and experience the impacts of decisions </li></ul><ul><ul><li>Learn-by-doing </li></ul></ul><ul><ul><li>Application of Learning </li></ul></ul><ul><ul><li>Performance Support/Reinforcement </li></ul></ul>
    6. 6. Simulation Definition: Conceptual Simulation is the nexus of… Learning Storytelling Performance
    7. 7. Agree or Disagree? <ul><li>“Simulation is a good methodology for most learning challenges.” </li></ul>
    8. 8. The Nexus: Learning <ul><li>Do users learn content in simulation? </li></ul><ul><li>Users apply skills and knowledge and learn the consequences and results </li></ul><ul><li>Users learn from feedback- intrinsic and extrinsic </li></ul>
    9. 9. Simulation Content <ul><li>Simulation is most effective for content that is: </li></ul><ul><li>Behavioral </li></ul><ul><li>Observable </li></ul><ul><li>Has defined consequences and implications </li></ul><ul><li>Process or System Driven </li></ul>
    10. 10. Agree or disagree? <ul><li>“Simulations are just another form of e-learning.” </li></ul>
    11. 11. The Nexus: Performance Performance Education Taxonomy of Educational Objectives: The Classification of Educational Goals ; B. S. Bloom (Ed.) Susan Fauer Company, Inc. 1956. Etc. List Etc. Define Describe Knowledge Etc. Identify Operate Comprehension Etc. Use Contrast Application Etc. Analyze Plan Analysis Etc. Manage Compare Synthesis Choose Evaluation
    12. 12. The Nexus: Performance <ul><li>Simulation is about doing </li></ul><ul><li>Simulation content should be driven by metrics </li></ul><ul><li>Metrics should be the same as in real life </li></ul><ul><li>Storytelling is important, but metrics come first </li></ul>
    13. 13. Agree or disagree? <ul><li>Simulation should be as realistic as possible. </li></ul>
    14. 14. The Nexus: Storytelling <ul><li>Drives user INVOLVEMENT </li></ul><ul><li>Users care how the story turns out and make decisions emotionally </li></ul><ul><li>Users make decisions as they would in real life—not as they would in a training exercise </li></ul><ul><li>Story needs to be driven by same drivers as real life </li></ul>
    15. 15. The Storytelling Challenge <ul><li>How do you tell a good story? </li></ul><ul><ul><li>Use goal-based scenarios </li></ul></ul><ul><ul><li>Get the details right </li></ul></ul><ul><ul><li>No robots, please! </li></ul></ul><ul><ul><li>Remember the role of time and place </li></ul></ul>
    16. 16. Which statement do you most agree with? <ul><li>a. Simulation requires extensive audio/video </li></ul><ul><li>b. Limited media can be as effective as extensive media </li></ul><ul><li>c. Good simulations don’t require media </li></ul>
    17. 17. Debunking Simulation Myths The Game: Truth or Myth
    18. 18. Agree or disagree? <ul><li>Simulations are just games, and people can’t waste time playing games </li></ul>
    19. 19. Agree or disagree? <ul><li>Simulations should not allow users to fail, since failure is demotivating </li></ul>
    20. 20. Agree or disagree? <ul><li>Which statement do you most agree with? </li></ul><ul><ul><li>a. Random events make simulations more realistic </li></ul></ul><ul><ul><li>b. Random events confuse users </li></ul></ul><ul><ul><li>c. Limited random events enhance reusability </li></ul></ul>
    21. 21. Agree or disagree? <ul><li>Simulations are basically complex multiple choice tests </li></ul>
    22. 22. Agree or disagree? <ul><li>Which statement do you most agree with? </li></ul><ul><li>a. Simulation requires extensive audio/video </li></ul><ul><li>b. Limited media can be as effective as extensive media </li></ul><ul><li>c. Good simulations don’t require media </li></ul>
    23. 23. Agree or disagree? <ul><li>Simulation requires a big investment in complex technology </li></ul>
    24. 24. Basics of Simulation Design
    25. 25. Effective Applications for Simulation <ul><li>Skill Application/Capstone </li></ul><ul><li>Change Management </li></ul><ul><li>Process Comprehension </li></ul>
    26. 26. Effective Applications for Simulation <ul><li>Skill Application/Capstone </li></ul><ul><ul><li>Practice New Skills </li></ul></ul><ul><ul><li>Experience results of new approach </li></ul></ul><ul><ul><li>Evaluate/Receive Feedback on Proficiency </li></ul></ul><ul><li>Change Management </li></ul><ul><li>Process Comprehension </li></ul>
    27. 27. Effective Applications for Simulation <ul><li>Skill Application/Capstone </li></ul><ul><li>Change Management </li></ul><ul><ul><li>New Environment </li></ul></ul><ul><ul><li>Future State </li></ul></ul><ul><ul><li>New Process/Behavior Change </li></ul></ul><ul><li>Process Comprehension </li></ul>
    28. 28. Effective Applications for Simulation <ul><li>Skill Application/Capstone </li></ul><ul><li>Change Management </li></ul><ul><li>Process Comprehension </li></ul><ul><ul><li>Experience inputs/outputs in a process </li></ul></ul><ul><ul><li>Identify the players/moving parts of the process </li></ul></ul><ul><ul><li>Experience the integration- how pushing on one part of the process affects all parts </li></ul></ul>
    29. 29. Effective Learning Approaches <ul><li>Constructivism </li></ul><ul><li>Problem-Based Learning </li></ul><ul><li>Goal-Based Scenarios </li></ul><ul><li>Simulation-Centered Learning and Performance Support </li></ul>
    30. 30. Effective Learning Approaches <ul><li>Constructivism </li></ul><ul><ul><li>New Manager Training </li></ul></ul><ul><li>Problem-Based Learning </li></ul><ul><li>Goal-Based Scenarios </li></ul><ul><li>Simulation-Centered Learning and Performance Support </li></ul>
    31. 31. Effective Learning Approaches <ul><li>Constructivism </li></ul><ul><li>Problem-Based Learning </li></ul><ul><ul><li>Project Management </li></ul></ul><ul><li>Goal-Based Scenarios </li></ul><ul><li>Simulation-Centered Learning and Performance Support </li></ul>
    32. 32. Effective Learning Approaches <ul><li>Constructivism </li></ul><ul><li>Problem-Based Learning </li></ul><ul><li>Goal-Based Scenarios </li></ul><ul><ul><li>Change Management </li></ul></ul><ul><li>Simulation-Centered Learning and Performance Support </li></ul>
    33. 33. Effective Learning Approaches <ul><li>Constructivism </li></ul><ul><li>Problem-Based Learning </li></ul><ul><li>Goal-Based Scenarios </li></ul><ul><li>Simulation-Centered Learning and Performance Support </li></ul>
    34. 34. Summary
    35. 35. Questions?

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