Who We ArePatient flow experts focused on best-in-breed operationsredesign, inter-departmental flow logistics and efficientcapacity management...Hospital Efficiency Experts
What We DoIdentify and solve the operational and capacity constraintsthat limit hospital patient flow and result in institutionaland ED crowding...Hospital Efficiency Experts
Our Strategic GoalEliminate system inefficiencies and variability todramatically increase functional capacity without increasingbeds or staffing resources...Hospital Efficiency Experts
Our ExpertiseProcess and Operations RedesignHospital Efficiency ExpertsHospital Change ManagementProject Management and ImplementationLogistics Interfacing and Cross-Functional IntegrationAssets and Resource Utilization OptimizationHospital Capacity Management
What We Solve• ED Overcrowding• Lengthy ED Waits• ED Patient Dissatisfaction• Patients Leaving Before Seen• Ambulance Diversions• Poor Ancillary InterfacesHospital Efficiency Experts• Low Discharges before noon• Late Unit Discharges• Late inter-unit Transfers• Inefficient Bed Turnover Process• Poor Tele/ICU Utilization• Poor Perioperative Interfaces
Our ResultsHospital Efficiency Experts• No ED Ambulance Diversions• 0.3% ED Left Without Seen• Door to Doc under 30 min• ED LOS under 150 min• Top Quartile ED Satisfaction• 40%+ Discharges before noon• 60%+ Transfers before 2PM• 85%+ Discharges before 5P• 18%+ More Hospital Admissions• Multi-Millions in new revenues
TestimonialsHospital Efficiency Experts"The best use of consultant dollars I have ever spent"COO/CNO"The best administrative decision I have ever made"COO"We could not have done it without them"ED Chair/CMO"The model for all our future strategic initiatives"CEO
What We TackleHospital Efficiency ExpertsComplex Patient Flow IssuesOperational Waste and InefficiencyPoor Asset and Resource UtilizationManagerial and System Control deficienciesInefficient Interfacing logistics between DepartmentsStaff Variability and Culture Issues
How We Do ItHospital Efficiency ExpertsWe empower your operational staff to lead the changeWe facilitate Rapid Change Cycles through the HospitalWe train your Hospital teams to manage the operationsWe implode Silos to implement cross-functional changeWe establish institution-wide performance requirementsWe create Standard Operating Procedures for all changes
Unique ConsultancyHospital Efficiency ExpertsConsultants are all Clinicians...Doctors, NPs, RNsWe only take a limited number of clients at a time!We dont do "mellow"...We tackle truly complex problems!We dont let clients fail...Top Quartile metrics or better!Rapid time to impressive results...6-Months on average!Our Consultants can even work clinically if needed!One of the most Cost-Effective Consulting Teams in industry!
What We Leave BehindHospital Efficiency ExpertsHighly trained internal Hospital teams able to tackle anypatient flow problem...no matter how complex.A shared Operations Redesign Methodology simpleenough to be applied institution-wide by any team.Best-In-Class service line performance metrics that can bemarketed and advertised to the community.Highly scalable operational models that can generatemillions in revenue and avoid capacity expansions.
What Clients Have AttainedHospital Efficiency Experts"Top Hospital" Recognitions"Best Places To Work" Mentions"Magnet Accreditation" StatusNumerous "Services Performance" Awards"Center of Excellence" Awards
Traditional EDOperational ModelBacklogsWasteQueuingDissatisfactionLost RevenuesLong WaitsOvercrowdingED EXAMPLE
BacklogsWasteQueuingDissatisfactionLost RevenuesLong WaitsOvercrowdingMS2 RedesignED EXAMPLE
Other Service LinesHospital Efficiency ExpertsED and Hospital BenchmarkingHospital Patient Flow Computer SimulationClinical Research Consultation and SupportAutomated Process/Workflow Management SoftwarePredictive Staffing Modeling SoftwareED and Hospital Coding/Billing, RCM, and Debt Collection