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So You Want to Implement
          SharePoint in Your Organization...
                    Now what?

               What Is SharePoint – Business/End User


                     Edmond Avanesian
                     Booz Allen Hamilton

#SPSRIC
Thank you for being a part of the THIRD
             SharePoint Saturday Richmond!
     • Please turn off all electronic devices or set them to vibrate.
     • If you must take a phone call, please do so in the hall so as not
       to disturb others.
     • Feel free to “tweet and blog” during the session: #spsric
     • Thanks to our sponsors:




#SPSRIC
Intro
    • Edmond Avanesian, PMP
          – Lead Associate at Booz Allen Hamilton

          – Commercial
              • Systems Integrator
              • Fortune 500
              • Legal, Marketing/Advertising, Health, Mortgage, Aerospace…

          – Federal
              • Civil, DoD
              • HSPD12/PIV Card, SharePoint, Social Networking/Collaboration

          – Email: avanesian_edmond@bah.com

          – Twitter: @eavanesian

          – Survey

#SPSRIC
Intro




#SPSRIC
Agenda
    • About SharePoint 2010
    • Questions to answer BEFORE implementing
    • Readiness
          –   Organizational
          –   IT
          –   End-User
          –   Training



#SPSRIC
Take Away Lessons
    1. Paradigm Shift
          – This is not the application platform of previous
            generations


    2. You don’t... can’t treat SharePoint
       like any other type of project


#SPSRIC
About SharePoint 2010

#SPSRIC
What Is SharePoint?
 • “Microsoft SharePoint 2010
   makes it easier for people
   to work together. Using
   SharePoint 2010, your
   people can set up Web sites
   to share information with
   others, manage documents
   from start to finish, and
                                 •   “SharePoint server farms can host web
   publish reports to help           sites, portals, intranets, extranets,
   everyone make better              Internets, web content management
                                     systems, search engine, wikis, blogs, social
   decisions.” - Microsoft           networking, business intelligence, workflow
                                     as well as providing a framework for web
                                     application development.” - Wikipedia

#SPSRIC
About SharePoint 2010
                                        ASP.NET 2.0                     ASP.NET 4.0
 Site Server

                      ASP.NET 1.0/1.1                 ASP.NET 3.0/3.5


                                   SPS 2003                               SP 2010




                SPS 2001                              MOSS 2007




     CMS 2001              CMS 2002

          Commerce
            Server
#SPSRIC
Detail   1999


           2000


           2001


           2002

           2003

           2004
           2005
           2006

           2007



#SPSRIC
What SP2010 Is (Could Be)




#SPSRIC
#SPSRIC
What SP2010 Is (Could Be)




#SPSRIC
Available Templates
     •    Assets Web Database            •   Group Work Site
     •    Basic Meeting Workspace        •   Issues Web Database
     •    Basic Search Center            •   Multipage Meeting Workspace
     •    Blank Meeting Workspace        •   My Site Host
     •    Blank Site                     •   Personalization Site
     •    Blog                           •   Projects Web Database
     •    Business Intelligence Center   •   Publishing Portal
     •    Charitable Contributions Web   •   Publishing Site
          Database                       •   Publishing Site With Workflow
     •    Contacts Web Database          •   Records Center
     •    Decision Meeting Workspace     •   Social Meeting Workspace
     •    Document Center                •   Team Site
     •    Document Workspace             •   Visio Process Repository
     •    Enterprise Search Center
     •    Enterprise Wiki                                    * New to SharePoint 2010
     •    FAST Search Center
#SPSRIC
What SP2010 Is (Could Be)




#SPSRIC
What SP2010 Isn’t




#SPSRIC
What SP2010 Isn’t (cont’d)




#SPSRIC
What SP2010 Isn’t (cont’d)
    • NOT an out of-the-box, completely
      integrated system
    • NOT an application (like Word, Excel or
      PowerPoint)
    • NOT a social network system by itself
    • NOT a collaboration system by itself


#SPSRIC
Review: About SharePoint 2010
    • History of SharePoint

    • What SP2010 Is (Could Be)

    • What SP2010 Isn’t




#SPSRIC
Recap: Take Away Lessons
   1. Paradigm Shift
          – This is not the application platform of
           previous generations


    2. You don’t... can’t treat
       SharePoint like any other type of
       project
#SPSRIC
Questions to answer
          BEFORE deciding to implement SP2010

#SPSRIC
Good Quotes      1



     • More often than not, the key issues
       influencing the success of a SharePoint
       solution are organizational and political

     • Be inclusive rather than exclusive as you
       identify key stakeholders. It’s important
       to gather as much business user
       support for your solution as possible.
#SPSRIC
Good Quotes (cont’d)
                    1



     • Be sure to include end users in your key
       stakeholders… these are the people who
       will help make your solution successful (or
       not).

     • In addition to traditional department or
       business executives… include employees
       who may not have the title but who are
       influential in the business. These people…
       help drive your success because many
       people trust them.
#SPSRIC
Vision - Do you have one?




#SPSRIC
Vision (cont’d)
     • Make it easier for people to   •   ...by providing a centralized
       work together                      location for people to find what
                                          they need
                                      •   ...by having open communities
     • Enable collaboration               and information/knowledge
                                          sharing through wikis, blogs,
                                          forums
                                      •   ...by allowing for security
     • Document management                controlled locations that can be
                                          used for versioning
                                      •   ...by combining the disparate X
     • Portal                             number of home-grown intranet
                                          solutions
                                      •   ...by
     • Eliminate (reduce) email
                                      •   ...by
     • Increase ROI

#SPSRIC
Definitions, definitions, definitions




                    vs.




#SPSRIC
Define Critical Success Factors




#SPSRIC
Governance
    • How SharePoint will be managed
          – Roles
          – Responsibilities
          – Rules
                – Back end (hardware, farm, application, database
                    configuration, and maintenance) and the
                – Front end (information architecture, taxonomy, and user
                    experience).


#SPSRIC
Communication
     • Think about communications as a “lifetime,”
       not “one-time,” process.1
     • Types of (strategic/targeted) Communication
          – Intra-project
          – Stakeholder(s)
          – Community




#SPSRIC
Review: Questions BEFORE implementing
    •     Vision
    •     Definitions
    •     Critical Success Factors
    •     Governance
    •     Communication


#SPSRIC
Recap: Take Away Lessons
   1. Paradigm Shift
          – This is not the application platform of
           previous generations


    2. You don’t... can’t treat
       SharePoint like any other type of
       project
#SPSRIC
Organizational Readiness
#SPSRIC
Org: Support Staff
          – Main Stakeholder(s)

          – IT

          – Sub-committees




#SPSRIC
Org: Funding
          – Short vs. Long Term

          – Licensing

          – 3rd Party Add-ons




#SPSRIC
Org: Funding
    • SharePoint Standard vs. Enterprise vs. Internet
    • Types of implementation
          – Single Server, Small, Medium, Large, Very Large
            Farm




#SPSRIC
Org: Funding
    • SharePoint Standard vs. Enterprise vs. Internet
    • Types of implementation
          – Single Server, Small, Medium, Large, Very Large
            Farm
            $           $        $$    $      $
                         $       $          $
                                      $      $ $
                    $$
                 $$ $
               $$ $ $$
                 $$ $$ $$
                   $$ $$ $
                     $$ $$
#SPSRIC
                       $
Org: Culture
          – Open to change?

          – Tech savvy?




#SPSRIC
Org: Requirements
          – Who is the system for?

          – Have requirements been determined?
          – Who can/should help identify
           requirements (before and after project
           is underway)



#SPSRIC
Review: Organizational Readiness
    • Support Staff

    • Funding

    • Culture

    • Requirements

#SPSRIC
Recap: Take Away Lessons
   1. Paradigm Shift
          – This is not the application platform of
           previous generations


    2. You don’t... can’t treat
       SharePoint like any other type of
       project
#SPSRIC
IT Readiness
#SPSRIC
IT: Staff
          – Availability

          – Skills




#SPSRIC
IT: Staff Skills
    1. Network Admin            (Farm/Central Admin)
          (Infrastructure)


    2. System Admin          6. SP Developer
          (Windows OS)         • Workflow
                               • Custom Web Parts

    3. Database Admin        7. SP Branding/Graphics
          (SQL Server)


    4. SP Architect          8. SP Site Owner/Admin

    5. SP Admin              9. SP Content Migration
                                (if applicable)

#SPSRIC
IT: Infrastructure
    • Hardware         • Disaster Recovery
          – Physical
                       • Default "gold load"
          – Virtual
                         – Windows x? / Mac
          – Failover
                         – Office 20xx ?
    • Network            – Security locked down?

    • COOP


#SPSRIC
IT: Service Level Agreements (SLA)
    • IT to Client

    • IT to IT

    • IT to Management




#SPSRIC
IT: Custom Integration
    • Internal Systems
          – Have some control over

    • External Systems
          – Have no control over


#SPSRIC
Review: IT Readiness
    • Staff

    • Infrastructure

    • SLA (Service Level Agreements)

    • Custom Integration

#SPSRIC
Recap: Take Away Lessons
   1. Paradigm Shift
          – This is not the application platform of
           previous generations


    2. You don’t... can’t treat
       SharePoint like any other type of
       project
#SPSRIC
End-User Readiness
#SPSRIC
COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION

 End-User Readiness
   COMMUNICATION
   COMMUNICATION
                   COMMUNICATION
                   COMMUNICATION
                                   COMMUNICATION
                                   COMMUNICATION
                                                   COMMUNICATION
                                                   COMMUNICATION
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
    • COMMUNICATION
   COMMUNICATION
   COMMUNICATION
                   COMMUNICATION
                   COMMUNICATION
                                   COMMUNICATION
                                   COMMUNICATION
                                                   COMMUNICATION
                                                   COMMUNICATION
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
    • Buy-in: Do you have any?
   COMMUNICATION
   COMMUNICATION
                   COMMUNICATION
                   COMMUNICATION
                                   COMMUNICATION
                                   COMMUNICATION
                                                   COMMUNICATION
                                                   COMMUNICATION
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
        – “Champions”
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
        – Key Stakeholders
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
        – Local “Go-to techs”
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
    • Deployment Strategy
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
        – Pilot
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
        – Complete Rollout
   COMMUNICATION   COMMUNICATION   COMMUNICATION   COMMUNICATION
        – Migration?
   COMMUNICATION
   COMMUNICATION
                   COMMUNICATION
                   COMMUNICATION
                                   COMMUNICATION
                                   COMMUNICATION
#SPSRIC
End-User Readiness
    • One-stop-shop?

    • What are the current processes?

    • Manage user expectations!
          – Remember: Swiss army knife, Ferrari, etc.

    • COMMUNICATION
          – Just in case we forgot to mention it before


#SPSRIC
Review: End-User Readiness




#SPSRIC
Recap: Take Away Lessons
   1. Paradigm Shift
          – This is not the application platform of
           previous generations


    2. You don’t... can’t treat
       SharePoint like any other type of
       project
#SPSRIC
Training Readiness
#SPSRIC
Training Strategy



                      vs.




#SPSRIC
Training Strategy (cont’d)
     • Shotgun                         • Surgical Knife
          – Pros:                        – Pros:
             • Set of few processes         • Strategic Deployment
               being overhauled             • Targeted Audience
             • Mandated to use new          • Can create an
               system                         expanded curriculum
             • Same Training             – Cons:
             • Target for Everyone          • Time intensive to
          – Cons:                             prepare and deliver
             • Covers only specifics
               of few processes
             • General training
#SPSRIC
Training Strategy (cont’d)
                                                   Stakeholders
                                                      By Group
                                                       By Function
                                            Who?

                 In-person
                                                                     Basic Features
       Virtual Classroom
                             How?                           What?     Advanced Features
      Recorded Webinar                Successful                     Custom Features
Training Center (How-To)
                                       Training                      Refresher

                                       Strategy

                                   Where?            When?        One-time
       Central Training Facility
         Desk Side One-on-One                                    Continuous
                                                              Brown Bag / Lunch and Learn
                                                           “Office Hours”
#SPSRIC
Training Readiness
    • Training Strategy
          – Basic 101, 102, …
          – Advanced Custom
    • Training Material
          – Create from scratch
          – Reuse existing

#SPSRIC
Review: Training Readiness
    • Strategy
          – Who, What, When, Where, How

    • Readiness




#SPSRIC
Recap: Take Away Lessons
   1. Paradigm Shift
          – This is not the application platform of
           previous generations


    2. You don’t... can’t treat
       SharePoint like any other type of
       project
#SPSRIC
Review: Agenda
     • About SharePoint 2010
     • Questions to answer BEFORE implementing
     • Readiness
          – Organizational
          – IT
          – End-User
          – Training
#SPSRIC
Q&A
#SPSRIC
References
  •   1Jamison, Hanley, Cardarelli, “Essential SharePoint 2010: Overview,
      Governance, and Planning”, Addison-Wesley Professional, August
      2010
  •   Kenneth Lo, PMP - http://klopmp.com
  •   Joel Oleson - http://sharepointjoel.com
  •   Dux Raymond Sy, PMP - http://meetdux.com
  •   End User SharePoint - http://endusersharepoint.com
  •   Joining Dots - http://www.joiningdots.com
  •   Microsoft SharePoint - http://sharepoint.microsoft.com
  •   Microsoft TechNet - http://technet.microsoft.com


#SPSRIC
Special Thanks to Our Sponsors
#SPSRIC
SharePint
 Everyone is invited to SharePint
 Immediately following SharePoint Saturday Richmond
 (or around 6:20 PM)


 Meet at aloft Richmond West
 3939 Duckling Drive
 Glen Allen, VA 23060
 (down the street from Dave & Buster’s)

 Then we will hop to the next location
 and the next within walking distance!

 SharePint: a gathering of SharePoint enthusiasts for fun, food, and drink.


#SPSRIC

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SharePoint Saturday Richmond - So you want to implement SharePoint 2010, what now?

  • 1. So You Want to Implement SharePoint in Your Organization... Now what? What Is SharePoint – Business/End User Edmond Avanesian Booz Allen Hamilton #SPSRIC
  • 2. Thank you for being a part of the THIRD SharePoint Saturday Richmond! • Please turn off all electronic devices or set them to vibrate. • If you must take a phone call, please do so in the hall so as not to disturb others. • Feel free to “tweet and blog” during the session: #spsric • Thanks to our sponsors: #SPSRIC
  • 3. Intro • Edmond Avanesian, PMP – Lead Associate at Booz Allen Hamilton – Commercial • Systems Integrator • Fortune 500 • Legal, Marketing/Advertising, Health, Mortgage, Aerospace… – Federal • Civil, DoD • HSPD12/PIV Card, SharePoint, Social Networking/Collaboration – Email: avanesian_edmond@bah.com – Twitter: @eavanesian – Survey #SPSRIC
  • 5. Agenda • About SharePoint 2010 • Questions to answer BEFORE implementing • Readiness – Organizational – IT – End-User – Training #SPSRIC
  • 6. Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project #SPSRIC
  • 8. What Is SharePoint? • “Microsoft SharePoint 2010 makes it easier for people to work together. Using SharePoint 2010, your people can set up Web sites to share information with others, manage documents from start to finish, and • “SharePoint server farms can host web publish reports to help sites, portals, intranets, extranets, everyone make better Internets, web content management systems, search engine, wikis, blogs, social decisions.” - Microsoft networking, business intelligence, workflow as well as providing a framework for web application development.” - Wikipedia #SPSRIC
  • 9. About SharePoint 2010 ASP.NET 2.0 ASP.NET 4.0 Site Server ASP.NET 1.0/1.1 ASP.NET 3.0/3.5 SPS 2003 SP 2010 SPS 2001 MOSS 2007 CMS 2001 CMS 2002 Commerce Server #SPSRIC
  • 10. Detail 1999 2000 2001 2002 2003 2004 2005 2006 2007 #SPSRIC
  • 11. What SP2010 Is (Could Be) #SPSRIC
  • 13. What SP2010 Is (Could Be) #SPSRIC
  • 14. Available Templates • Assets Web Database • Group Work Site • Basic Meeting Workspace • Issues Web Database • Basic Search Center • Multipage Meeting Workspace • Blank Meeting Workspace • My Site Host • Blank Site • Personalization Site • Blog • Projects Web Database • Business Intelligence Center • Publishing Portal • Charitable Contributions Web • Publishing Site Database • Publishing Site With Workflow • Contacts Web Database • Records Center • Decision Meeting Workspace • Social Meeting Workspace • Document Center • Team Site • Document Workspace • Visio Process Repository • Enterprise Search Center • Enterprise Wiki * New to SharePoint 2010 • FAST Search Center #SPSRIC
  • 15. What SP2010 Is (Could Be) #SPSRIC
  • 17. What SP2010 Isn’t (cont’d) #SPSRIC
  • 18. What SP2010 Isn’t (cont’d) • NOT an out of-the-box, completely integrated system • NOT an application (like Word, Excel or PowerPoint) • NOT a social network system by itself • NOT a collaboration system by itself #SPSRIC
  • 19. Review: About SharePoint 2010 • History of SharePoint • What SP2010 Is (Could Be) • What SP2010 Isn’t #SPSRIC
  • 20. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project #SPSRIC
  • 21. Questions to answer BEFORE deciding to implement SP2010 #SPSRIC
  • 22. Good Quotes 1 • More often than not, the key issues influencing the success of a SharePoint solution are organizational and political • Be inclusive rather than exclusive as you identify key stakeholders. It’s important to gather as much business user support for your solution as possible. #SPSRIC
  • 23. Good Quotes (cont’d) 1 • Be sure to include end users in your key stakeholders… these are the people who will help make your solution successful (or not). • In addition to traditional department or business executives… include employees who may not have the title but who are influential in the business. These people… help drive your success because many people trust them. #SPSRIC
  • 24. Vision - Do you have one? #SPSRIC
  • 25. Vision (cont’d) • Make it easier for people to • ...by providing a centralized work together location for people to find what they need • ...by having open communities • Enable collaboration and information/knowledge sharing through wikis, blogs, forums • ...by allowing for security • Document management controlled locations that can be used for versioning • ...by combining the disparate X • Portal number of home-grown intranet solutions • ...by • Eliminate (reduce) email • ...by • Increase ROI #SPSRIC
  • 27. Define Critical Success Factors #SPSRIC
  • 28. Governance • How SharePoint will be managed – Roles – Responsibilities – Rules – Back end (hardware, farm, application, database configuration, and maintenance) and the – Front end (information architecture, taxonomy, and user experience). #SPSRIC
  • 29. Communication • Think about communications as a “lifetime,” not “one-time,” process.1 • Types of (strategic/targeted) Communication – Intra-project – Stakeholder(s) – Community #SPSRIC
  • 30. Review: Questions BEFORE implementing • Vision • Definitions • Critical Success Factors • Governance • Communication #SPSRIC
  • 31. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project #SPSRIC
  • 33. Org: Support Staff – Main Stakeholder(s) – IT – Sub-committees #SPSRIC
  • 34. Org: Funding – Short vs. Long Term – Licensing – 3rd Party Add-ons #SPSRIC
  • 35. Org: Funding • SharePoint Standard vs. Enterprise vs. Internet • Types of implementation – Single Server, Small, Medium, Large, Very Large Farm #SPSRIC
  • 36. Org: Funding • SharePoint Standard vs. Enterprise vs. Internet • Types of implementation – Single Server, Small, Medium, Large, Very Large Farm $ $ $$ $ $ $ $ $ $ $ $ $$ $$ $ $$ $ $$ $$ $$ $$ $$ $$ $ $$ $$ #SPSRIC $
  • 37. Org: Culture – Open to change? – Tech savvy? #SPSRIC
  • 38. Org: Requirements – Who is the system for? – Have requirements been determined? – Who can/should help identify requirements (before and after project is underway) #SPSRIC
  • 39. Review: Organizational Readiness • Support Staff • Funding • Culture • Requirements #SPSRIC
  • 40. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project #SPSRIC
  • 42. IT: Staff – Availability – Skills #SPSRIC
  • 43. IT: Staff Skills 1. Network Admin (Farm/Central Admin) (Infrastructure) 2. System Admin 6. SP Developer (Windows OS) • Workflow • Custom Web Parts 3. Database Admin 7. SP Branding/Graphics (SQL Server) 4. SP Architect 8. SP Site Owner/Admin 5. SP Admin 9. SP Content Migration (if applicable) #SPSRIC
  • 44. IT: Infrastructure • Hardware • Disaster Recovery – Physical • Default "gold load" – Virtual – Windows x? / Mac – Failover – Office 20xx ? • Network – Security locked down? • COOP #SPSRIC
  • 45. IT: Service Level Agreements (SLA) • IT to Client • IT to IT • IT to Management #SPSRIC
  • 46. IT: Custom Integration • Internal Systems – Have some control over • External Systems – Have no control over #SPSRIC
  • 47. Review: IT Readiness • Staff • Infrastructure • SLA (Service Level Agreements) • Custom Integration #SPSRIC
  • 48. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project #SPSRIC
  • 50. COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION End-User Readiness COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION • COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION • Buy-in: Do you have any? COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – “Champions” COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Key Stakeholders COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Local “Go-to techs” COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION • Deployment Strategy COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Pilot COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Complete Rollout COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Migration? COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION #SPSRIC
  • 51. End-User Readiness • One-stop-shop? • What are the current processes? • Manage user expectations! – Remember: Swiss army knife, Ferrari, etc. • COMMUNICATION – Just in case we forgot to mention it before #SPSRIC
  • 53. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project #SPSRIC
  • 55. Training Strategy vs. #SPSRIC
  • 56. Training Strategy (cont’d) • Shotgun • Surgical Knife – Pros: – Pros: • Set of few processes • Strategic Deployment being overhauled • Targeted Audience • Mandated to use new • Can create an system expanded curriculum • Same Training – Cons: • Target for Everyone • Time intensive to – Cons: prepare and deliver • Covers only specifics of few processes • General training #SPSRIC
  • 57. Training Strategy (cont’d) Stakeholders By Group By Function Who? In-person Basic Features Virtual Classroom How? What? Advanced Features Recorded Webinar Successful Custom Features Training Center (How-To) Training Refresher Strategy Where? When? One-time Central Training Facility Desk Side One-on-One Continuous Brown Bag / Lunch and Learn “Office Hours” #SPSRIC
  • 58. Training Readiness • Training Strategy – Basic 101, 102, … – Advanced Custom • Training Material – Create from scratch – Reuse existing #SPSRIC
  • 59. Review: Training Readiness • Strategy – Who, What, When, Where, How • Readiness #SPSRIC
  • 60. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project #SPSRIC
  • 61. Review: Agenda • About SharePoint 2010 • Questions to answer BEFORE implementing • Readiness – Organizational – IT – End-User – Training #SPSRIC
  • 63. References • 1Jamison, Hanley, Cardarelli, “Essential SharePoint 2010: Overview, Governance, and Planning”, Addison-Wesley Professional, August 2010 • Kenneth Lo, PMP - http://klopmp.com • Joel Oleson - http://sharepointjoel.com • Dux Raymond Sy, PMP - http://meetdux.com • End User SharePoint - http://endusersharepoint.com • Joining Dots - http://www.joiningdots.com • Microsoft SharePoint - http://sharepoint.microsoft.com • Microsoft TechNet - http://technet.microsoft.com #SPSRIC
  • 64. Special Thanks to Our Sponsors #SPSRIC
  • 65. SharePint Everyone is invited to SharePint Immediately following SharePoint Saturday Richmond (or around 6:20 PM) Meet at aloft Richmond West 3939 Duckling Drive Glen Allen, VA 23060 (down the street from Dave & Buster’s) Then we will hop to the next location and the next within walking distance! SharePint: a gathering of SharePoint enthusiasts for fun, food, and drink. #SPSRIC