Training Department - Leadership and Management competency

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Training Department - Leadership and Management competency

  1. 1. Competency Based Leadership and Management Training & Development
  2. 3. Strategies <ul><li>1. Building Characters – Leadership Behaviors </li></ul><ul><li>2. Competency Development </li></ul><ul><li>3. Analyze Organization Talent Needs </li></ul><ul><li>4. Leaders Teaching Leaders </li></ul>
  3. 4. Method One Leadership Behaviors Method Two Competency Based Training Development Method Three Organization Talent Analysis Method Four Leaders Teaching Leaders
  4. 6. Background
  5. 7. Leadership Practices Model the Way Encouraging the Heart Leadership Practices Enable Others to Act Challenge the Process Develop a Shared Vision
  6. 8. Leadership Practices – Kauzes and Posner Model
  7. 9. Authors
  8. 11. LPI 360 Degree
  9. 12. Method One Leadership Behaviors Method Two Competency Based Training Development Method Three Organization Talent Analysis Method Four Leaders Teaching Leaders
  10. 13. Level of Management <ul><li>Individual Contributor – Managing yourself </li></ul><ul><li>Junior and Middle Manager – Managing others </li></ul><ul><li>Senior Manager – Managing business </li></ul>
  11. 15. Senior Manager & Director <ul><li>Business and Financial Acumen (Example) </li></ul><ul><li>Strategic Planning </li></ul><ul><li>Strategic Thinking </li></ul><ul><li>Human Resource Planning </li></ul><ul><li>Managing and Leading Change </li></ul><ul><li>Driving Innovation </li></ul><ul><li>Customer Focus </li></ul><ul><li>Core Functional/Technical Skills </li></ul>Managing Business
  12. 16. Manager <ul><li>Developing Top Talent </li></ul><ul><li>Operational and Tactical Planning </li></ul><ul><li>Quality Orientation </li></ul><ul><li>Influencing </li></ul><ul><li>Motivating Others </li></ul><ul><li>Valuing diversity </li></ul><ul><li>Networking </li></ul>Managing Others
  13. 17. Junior Manager <ul><li>Building Teams </li></ul><ul><li>Building Relationships </li></ul><ul><li>Interpersonal Savvy </li></ul><ul><li>Managing Conflict </li></ul><ul><li>Managing People for Performance </li></ul><ul><li>Delegating </li></ul><ul><li>Empowering Others </li></ul>Managing Others
  14. 18. Executive & Clerk <ul><li>Emotional Intelligence </li></ul><ul><li>Building Trust </li></ul><ul><li>Resilience and Stress Tolerance </li></ul><ul><li>Action Orientation </li></ul><ul><li>Time Management </li></ul><ul><li>Oral Communication </li></ul><ul><li>Written Communication </li></ul><ul><li>Critical and Analytical Thinking </li></ul><ul><li>Creative Thinking </li></ul>Managing Yourself
  15. 19. Example of Competency Description and Behaviors
  16. 20. Senior Manager – Managing Business <ul><li>Possessing the technical and business knowledge needed to make the best decisions for the organization </li></ul><ul><li>assessing the financial implications of decisions and actions </li></ul><ul><li>understanding how strategies and tactics work in the marketplace </li></ul><ul><li>balancing data analysis with judgment and business sense. </li></ul>Business and Financial Acumen
  17. 21. Chart of Behaviors
  18. 22. Modification of Competency Model <ul><li>Selection of Competency – consensus among management, manager, subordinates </li></ul><ul><li>Selection of Behaviors – consensus among management, manager, subordinates </li></ul><ul><li>Communicate to the masses </li></ul><ul><li>Access of documents in server </li></ul><ul><li>Implementation of Competency Based Training and Development </li></ul><ul><li>Implementation of Competency Based Interview Process </li></ul><ul><li>Implementation of Competency Based Performance Management </li></ul>
  19. 23. Method One Leadership Behaviors Method Two Competency Based Training Development Method Three Organization Talent Analysis Method Four Leaders Teaching Leaders
  20. 24. Talent Gaps 1 2 3 Previous Talent Management Action Plan (2009) 1 2 3 Current Business Challenges 1 2 3 Future Busi9ness Challenges Previous Talent Management Accomplishments (2009) 1 2 3 Current Talent Management Action Plan (2010) 1 2 3 Talent Strengths 1 2 3 Organizational Talent Analysis 1 2 3
  21. 25. Method One Leadership Behaviors Method Two Competency Based Training Development Method Three Organization Talent Analysis Method Four Leaders Teaching Leaders
  22. 26. New Paradigm MANAGEMENT (SMALL FISHBOWLS) LEADERSHIP (LARGE FISH TANKS) Commanding Coaching Solving problems Enabling others to solve problems Directing and controlling Teaching and engaging Seeing people as they are Developing people into what they could be Empowering Partnering Operating Improving Pushing Pulling Heroic manager Facilitative leader Quick fix to symptoms Search for systemic root causes
  23. 27. Well Known Program s
  24. 28. Well Known Program s

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