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Brief Encounter: Waterstones

  1. Nothing beats a good bookshop
  2. The Brief - E-reader sales are falling, but book sales are rising. Make Waterstones the first choice for physical book purchases. - Campaign must last from pre- Christmas 2015 to summer 2016. - Think about changing in store and online experiences. - Consider different ways to do book launches.
  3. TEAM 1 RESPONSE 1 HOUR LATER
  4. ‘A Book is for Life’ PROPOSITION Your favorite books will stay with you throughout your life, come to Waterstones to choose them.
  5. ‘Life of a Book’ - Above the line campaign TV ad charts the life of a book, from its role as a Christmas gift, accompanying its owner to university and being read throughout various life stages - before being passed down to the next generation.
  6. ‘Life of a Book’ - Above the line campaign Press ads that depict the book at different life stages from the TV ad.
  7. ‘A Book for your Life’ - Mobile app Users complete personal information about their age, stage and mood. The app uses the information to make a tailored book suggestion and enables them to purchase it from Waterstones.
  8. ‘My Life in Books’ - In store and online campaign In store point of sale displays where celebrities (like J.K. Rowling, David Walliams and Stephen Fry) chart their lives through the books that defined them. Complemented by social media posts about the campaign by the celebrities featured.
  9. Personalised inside front covers Personalised messages printed in the front cover of books when ordered as gifts. Good luck at university Sarah! This book really got me through those early years. Love from, Jill x
  10. ‘A Book When you Book’ - Summer campaign Partnership offer with Airbnb. Order a book when you book holiday accommodation, either chosen by you or recommended by you host, and it’s waiting in the property when you arrive.
  11. TEAM 2 RESPONSE
  12. ‘Books with personality’ PROPOSITION Books are an incredibly personal experience, why not start your journey at Waterstones with people who care?
  13. ‘Try before you buy’ - Free first chapter campaign Real-life equivalent of Kindle chapter samples. Distributed in store, on the street and left on public transport - with handwritten notes in the cover. Discount codes in the back for money off the full book.
  14. Online staff reccomendations Mirroring the handwritten POS recommendations Waterstones staff write for books in stores. Social media staff respond to tweets with related suggestions.
  15. ‘Christmas Bumper Editions’ Offer valid on purchases of the top ten best-selling Christmas books. Anyone who buys in store or online is entered into a competition to win a signed first edition copy - upgrading their gift in time for Christmas.
  16. ‘History Tags’ Every book bought at the store comes with ‘History Tag’ that acts as a timeline for the life of a book. Begins with a “Bought at Waterstones” message, followed by your own note. Next person that reads it fills in their information creating a history of that copy.
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