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Take more in, take more out
5/2/20181
Take more in, take more out
5/2/20182
Using data to drive course quality improvement
Take more in, take more out
5/2/20183
Take more in with AIMS technology
Take more in, take more out
5/2/20184
Take more in with AIMS technology
Take more in, take more out
5/2/20185
Agenda
• Marketing better outcomes
• Deming Cycle: Plan Do Check Act
• Capturing Data: Bell
• Processing data to get to need: EC
• Doing something with data to drive improvement: my.Eurocentres
Take more in, take more out
5/2/20186
Subject: FW: Sit down because this is exciting - DC ACCET Wrap up
ACCET results at EC English
Take more in, take more out
5/2/20187
ACCET results at EC English
2E – Communications
Really liked that we have several platforms (GEL) that are very efficient and allow for
operational efficiency.
4A – Educational Goals and Objectives
The level descriptors are used in teacher planning and good alignment of curriculum with
CEFR.
5B – Resources and Supplies
Very impressed with GEL and loved that it is available after students leave.
7B- Admissions and Enrollment
Orientation and use of GEL as a resource for students to see policies and terms and
conditions.
8A – Performance Measurements
Tutorials and availability of information on GEL
9A – Student Satisfaction
Recycling of feedback into planning on both a school and central level
Take more in, take more out
5/2/20188
Value triangle
Better
FasterCheaper
In 10 weeks, my students learn more than
students in other 10 week courses.
You only have to buy an 8
week course with us to get
the same as you would get
in my competitor’s 10 week
course.
You only have to spend 8 weeks in our school.
You would need 10 weeks in our competitor’s
school to get the same results.
Take more in, take more out
5/2/20189
Continuous improvement process
Take more in, take more out
5/2/201810
Improve learner outcomes
Deming Circle: Total Quality Management
Syllabus Methods
Assessments
and KPIs
Best practices
and CPD
Take more in, take more out
5/2/201811
PDCA
Plan
1. What you want to
achieve.
2. How you are going to
achieve it.
Take more in, take more out
5/2/201812
Key point 1
Measurable, defined goals
Take more in, take more out
5/2/201813
"if you cannot fail, you cannot learn.“
Eric Ries, The Lean Startup
Take more in, take more out
5/2/201814
Course books mapped
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5/2/201815
Aims mapped
Take more in, take more out
5/2/201816
Take more in, take more out
5/2/201817
Syllabus:
What aim is
taught
Method:
how
Weekly Plan:
when and how
often
Take more in, take more out
5/2/201818
Example Bell
Take more in, take more out
5/2/201819
Data
We know…
1. What aims are supposed to be covered in
a period
2. What is actually covered
3. How many times it is covered
4. How it is covered.
Take more in, take more out
5/2/201820
Do
The measurable actions
you take to deliver your
service.
PDCA
Take more in, take more out
5/2/201821
Learner Journals
Case Study Bell Reflective Learning
Take more in, take more out
5/2/201822
1. Learner Journals have moved to
mobile.
2. Tutorials are done every 2
weeks.
3. A key component is reflective
learning.
Case Study Bell Reflective Learning
Take more in, take more out
5/2/201823
1. Are tutorials happening every
2 weeks?
2. How often is reflective
learning assigned?
3. How much reflective learning
is being assigned?
4. How much reflective learning
are students doing?
5. Is it having an impact?
Case Study Bell Reflective Learning
Take more in, take more out
5/2/201824
PDCA
Check
Measuring your actions,
correlating with your
results.
Take more in, take more out
5/2/201825
Tests
Take more in, take more out
5/2/201826
Individual Test results
Take more in, take more out
5/2/201827
Key Point 2
KPIs vs Vanity metrics
Take more in, take more out
5/2/201828
“Vanity metrics are
numbers you want to
publish on TechCrunch to
make your competitors
feel bad.”
Eric Ries, The Lean
Startup
Vanity metrics
Take more in, take more out
5/2/201829
1. Is it relevant?
2. Is it actionable?
Key Performance Indicators
Take more in, take more out
5/2/201830
Case study
Using assessment scores for quality control
Take more in, take more out
5/2/201831
Big data
Total Assessments R1 R2 R3
2017 Weekly Assessments 512,937 26% 28% 46%
REGION Homework
Participation &
Motivation
Speaking Grand Total
R3 78594 80718 77730 237042
R2 43895 49810 49375 143080
R1 43966 44454 44395 132815
Grand Total 166455 174982 171500 512937
REGION
Homework/
10
Participation &
Motivation /10
Speaking
/20
R3 7.4 8.1 13.7
R2 7.0 7.9 14.6
R1 7.3 8.0 14.4
Grand Total 7.3 8.0 14.1
Scores Collected Average Scores
Take more in, take more out
5/2/201832
Identifying problems and solutions
Teacher Score Entry Count Average Homework Average P&M Average Speaking
All Teachers 23542 6.60 7.49 14.53
T1 5073 7.25 7.57 14.86
T2 1333 6.58 6.58 12.04
T3 149 6.34 6.34 15.82
T4 1056 6.96 7.28 14.31
T5 868 6.29 7.51 13.38
T6 1736 3.37 7.81 15.16
T7 2187 7.15 7.68 14.74
T8 261 5.03 7.20 15.91
T9 1469 7.06 8.00 13.75
T10 129 6.93 7.77 13.86
T11 945 7.17 7.65 15.53
T12 1096 6.10 6.84 13.02
T13 27 7.78 8.22 14.44
T14 121 5.43 7.37 11.75
T15 183 5.37 7.12 14.45
Take more in, take more out
5/2/201833
PDCA
ACT
Sharing best practices,
CPD and adjustements
Take more in, take more out
5/2/201834
Case study
Using suggestions to share best practices
Take more in, take more out
5/2/201835
Example: my.Eurocentres
Take more in, take more out
5/2/201836
Case study
Take more in, take more out
5/2/201837
Case study
Take more in, take more out
5/2/201838
Individuals, Teachers, Schools
Take more in, take more out
5/2/201839
Individual Test results
Take more in, take more out
5/2/201840
Personalised study from tests
Take more in, take more out
5/2/201841
Class summary of needs
Take more in, take more out
5/2/201842
Class comparison of performance
Take more in, take more out
5/2/201843
• Clear description of strengths and weaknesses
• Immediate feedback
• Targeted action
• Clear description of strengths and weaknesses
• Easy to monitor progress
• Easy to adjust methods
• Harnessing your teacher’s creative potential
• Sharing best practices
• Targeted problem solving
cycle of continuous improvement
Take more in, take more out
5/2/201844
Guided e-Learning
David Coarsey
david@gelnet.com
Take more in with AIMS technology

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David Coarsey: Using Data to Drive Course Quality Improvement

  • 1. Take more in, take more out 5/2/20181
  • 2. Take more in, take more out 5/2/20182 Using data to drive course quality improvement
  • 3. Take more in, take more out 5/2/20183 Take more in with AIMS technology
  • 4. Take more in, take more out 5/2/20184 Take more in with AIMS technology
  • 5. Take more in, take more out 5/2/20185 Agenda • Marketing better outcomes • Deming Cycle: Plan Do Check Act • Capturing Data: Bell • Processing data to get to need: EC • Doing something with data to drive improvement: my.Eurocentres
  • 6. Take more in, take more out 5/2/20186 Subject: FW: Sit down because this is exciting - DC ACCET Wrap up ACCET results at EC English
  • 7. Take more in, take more out 5/2/20187 ACCET results at EC English 2E – Communications Really liked that we have several platforms (GEL) that are very efficient and allow for operational efficiency. 4A – Educational Goals and Objectives The level descriptors are used in teacher planning and good alignment of curriculum with CEFR. 5B – Resources and Supplies Very impressed with GEL and loved that it is available after students leave. 7B- Admissions and Enrollment Orientation and use of GEL as a resource for students to see policies and terms and conditions. 8A – Performance Measurements Tutorials and availability of information on GEL 9A – Student Satisfaction Recycling of feedback into planning on both a school and central level
  • 8. Take more in, take more out 5/2/20188 Value triangle Better FasterCheaper In 10 weeks, my students learn more than students in other 10 week courses. You only have to buy an 8 week course with us to get the same as you would get in my competitor’s 10 week course. You only have to spend 8 weeks in our school. You would need 10 weeks in our competitor’s school to get the same results.
  • 9. Take more in, take more out 5/2/20189 Continuous improvement process
  • 10. Take more in, take more out 5/2/201810 Improve learner outcomes Deming Circle: Total Quality Management Syllabus Methods Assessments and KPIs Best practices and CPD
  • 11. Take more in, take more out 5/2/201811 PDCA Plan 1. What you want to achieve. 2. How you are going to achieve it.
  • 12. Take more in, take more out 5/2/201812 Key point 1 Measurable, defined goals
  • 13. Take more in, take more out 5/2/201813 "if you cannot fail, you cannot learn.“ Eric Ries, The Lean Startup
  • 14. Take more in, take more out 5/2/201814 Course books mapped
  • 15. Take more in, take more out 5/2/201815 Aims mapped
  • 16. Take more in, take more out 5/2/201816
  • 17. Take more in, take more out 5/2/201817 Syllabus: What aim is taught Method: how Weekly Plan: when and how often
  • 18. Take more in, take more out 5/2/201818 Example Bell
  • 19. Take more in, take more out 5/2/201819 Data We know… 1. What aims are supposed to be covered in a period 2. What is actually covered 3. How many times it is covered 4. How it is covered.
  • 20. Take more in, take more out 5/2/201820 Do The measurable actions you take to deliver your service. PDCA
  • 21. Take more in, take more out 5/2/201821 Learner Journals Case Study Bell Reflective Learning
  • 22. Take more in, take more out 5/2/201822 1. Learner Journals have moved to mobile. 2. Tutorials are done every 2 weeks. 3. A key component is reflective learning. Case Study Bell Reflective Learning
  • 23. Take more in, take more out 5/2/201823 1. Are tutorials happening every 2 weeks? 2. How often is reflective learning assigned? 3. How much reflective learning is being assigned? 4. How much reflective learning are students doing? 5. Is it having an impact? Case Study Bell Reflective Learning
  • 24. Take more in, take more out 5/2/201824 PDCA Check Measuring your actions, correlating with your results.
  • 25. Take more in, take more out 5/2/201825 Tests
  • 26. Take more in, take more out 5/2/201826 Individual Test results
  • 27. Take more in, take more out 5/2/201827 Key Point 2 KPIs vs Vanity metrics
  • 28. Take more in, take more out 5/2/201828 “Vanity metrics are numbers you want to publish on TechCrunch to make your competitors feel bad.” Eric Ries, The Lean Startup Vanity metrics
  • 29. Take more in, take more out 5/2/201829 1. Is it relevant? 2. Is it actionable? Key Performance Indicators
  • 30. Take more in, take more out 5/2/201830 Case study Using assessment scores for quality control
  • 31. Take more in, take more out 5/2/201831 Big data Total Assessments R1 R2 R3 2017 Weekly Assessments 512,937 26% 28% 46% REGION Homework Participation & Motivation Speaking Grand Total R3 78594 80718 77730 237042 R2 43895 49810 49375 143080 R1 43966 44454 44395 132815 Grand Total 166455 174982 171500 512937 REGION Homework/ 10 Participation & Motivation /10 Speaking /20 R3 7.4 8.1 13.7 R2 7.0 7.9 14.6 R1 7.3 8.0 14.4 Grand Total 7.3 8.0 14.1 Scores Collected Average Scores
  • 32. Take more in, take more out 5/2/201832 Identifying problems and solutions Teacher Score Entry Count Average Homework Average P&M Average Speaking All Teachers 23542 6.60 7.49 14.53 T1 5073 7.25 7.57 14.86 T2 1333 6.58 6.58 12.04 T3 149 6.34 6.34 15.82 T4 1056 6.96 7.28 14.31 T5 868 6.29 7.51 13.38 T6 1736 3.37 7.81 15.16 T7 2187 7.15 7.68 14.74 T8 261 5.03 7.20 15.91 T9 1469 7.06 8.00 13.75 T10 129 6.93 7.77 13.86 T11 945 7.17 7.65 15.53 T12 1096 6.10 6.84 13.02 T13 27 7.78 8.22 14.44 T14 121 5.43 7.37 11.75 T15 183 5.37 7.12 14.45
  • 33. Take more in, take more out 5/2/201833 PDCA ACT Sharing best practices, CPD and adjustements
  • 34. Take more in, take more out 5/2/201834 Case study Using suggestions to share best practices
  • 35. Take more in, take more out 5/2/201835 Example: my.Eurocentres
  • 36. Take more in, take more out 5/2/201836 Case study
  • 37. Take more in, take more out 5/2/201837 Case study
  • 38. Take more in, take more out 5/2/201838 Individuals, Teachers, Schools
  • 39. Take more in, take more out 5/2/201839 Individual Test results
  • 40. Take more in, take more out 5/2/201840 Personalised study from tests
  • 41. Take more in, take more out 5/2/201841 Class summary of needs
  • 42. Take more in, take more out 5/2/201842 Class comparison of performance
  • 43. Take more in, take more out 5/2/201843 • Clear description of strengths and weaknesses • Immediate feedback • Targeted action • Clear description of strengths and weaknesses • Easy to monitor progress • Easy to adjust methods • Harnessing your teacher’s creative potential • Sharing best practices • Targeted problem solving cycle of continuous improvement
  • 44. Take more in, take more out 5/2/201844 Guided e-Learning David Coarsey david@gelnet.com Take more in with AIMS technology

Editor's Notes

  1. I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
  2. g
  3. g
  4. I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
  5. I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
  6. I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
  7. Let me give you an example. This is a classic triangle which is often used in project management based on Quality, Cost and Speed. The point in project management is that you have to pick what’s most important. Marketing works in a similar way, but these are all derived from being able to deliver better learner outcomes. The only question is how to present it. The first obvious method is to say that your school is better than competitive schools because your students learn more in the same period. The second is to offer a lower cost by saying students can spend less time,. Finally there is efficiency. Same money and results but less time.
  8. I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
  9. I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
  10. I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
  11. “Set work” - this should be seen next to pretty much every exercise (?) (better for presentation?
  12. this doesn’t exist anymore??? How to update?
  13. No way to update this?