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Using data to drive course quality improvement
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Take more in with AIMS technology
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Take more in with AIMS technology
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Agenda
• Marketing better outcomes
• Deming Cycle: Plan Do Check Act
• Capturing Data: Bell
• Processing data to get to need: EC
• Doing something with data to drive improvement: my.Eurocentres
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Subject: FW: Sit down because this is exciting - DC ACCET Wrap up
ACCET results at EC English
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ACCET results at EC English
2E – Communications
Really liked that we have several platforms (GEL) that are very efficient and allow for
operational efficiency.
4A – Educational Goals and Objectives
The level descriptors are used in teacher planning and good alignment of curriculum with
CEFR.
5B – Resources and Supplies
Very impressed with GEL and loved that it is available after students leave.
7B- Admissions and Enrollment
Orientation and use of GEL as a resource for students to see policies and terms and
conditions.
8A – Performance Measurements
Tutorials and availability of information on GEL
9A – Student Satisfaction
Recycling of feedback into planning on both a school and central level
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Value triangle
Better
FasterCheaper
In 10 weeks, my students learn more than
students in other 10 week courses.
You only have to buy an 8
week course with us to get
the same as you would get
in my competitor’s 10 week
course.
You only have to spend 8 weeks in our school.
You would need 10 weeks in our competitor’s
school to get the same results.
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Continuous improvement process
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Improve learner outcomes
Deming Circle: Total Quality Management
Syllabus Methods
Assessments
and KPIs
Best practices
and CPD
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PDCA
Plan
1. What you want to
achieve.
2. How you are going to
achieve it.
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Key point 1
Measurable, defined goals
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"if you cannot fail, you cannot learn.“
Eric Ries, The Lean Startup
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Course books mapped
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Data
We know…
1. What aims are supposed to be covered in
a period
2. What is actually covered
3. How many times it is covered
4. How it is covered.
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Do
The measurable actions
you take to deliver your
service.
PDCA
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Learner Journals
Case Study Bell Reflective Learning
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1. Learner Journals have moved to
mobile.
2. Tutorials are done every 2
weeks.
3. A key component is reflective
learning.
Case Study Bell Reflective Learning
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1. Are tutorials happening every
2 weeks?
2. How often is reflective
learning assigned?
3. How much reflective learning
is being assigned?
4. How much reflective learning
are students doing?
5. Is it having an impact?
Case Study Bell Reflective Learning
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PDCA
Check
Measuring your actions,
correlating with your
results.
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Individual Test results
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Key Point 2
KPIs vs Vanity metrics
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“Vanity metrics are
numbers you want to
publish on TechCrunch to
make your competitors
feel bad.”
Eric Ries, The Lean
Startup
Vanity metrics
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1. Is it relevant?
2. Is it actionable?
Key Performance Indicators
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Case study
Using assessment scores for quality control
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Big data
Total Assessments R1 R2 R3
2017 Weekly Assessments 512,937 26% 28% 46%
REGION Homework
Participation &
Motivation
Speaking Grand Total
R3 78594 80718 77730 237042
R2 43895 49810 49375 143080
R1 43966 44454 44395 132815
Grand Total 166455 174982 171500 512937
REGION
Homework/
10
Participation &
Motivation /10
Speaking
/20
R3 7.4 8.1 13.7
R2 7.0 7.9 14.6
R1 7.3 8.0 14.4
Grand Total 7.3 8.0 14.1
Scores Collected Average Scores
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Identifying problems and solutions
Teacher Score Entry Count Average Homework Average P&M Average Speaking
All Teachers 23542 6.60 7.49 14.53
T1 5073 7.25 7.57 14.86
T2 1333 6.58 6.58 12.04
T3 149 6.34 6.34 15.82
T4 1056 6.96 7.28 14.31
T5 868 6.29 7.51 13.38
T6 1736 3.37 7.81 15.16
T7 2187 7.15 7.68 14.74
T8 261 5.03 7.20 15.91
T9 1469 7.06 8.00 13.75
T10 129 6.93 7.77 13.86
T11 945 7.17 7.65 15.53
T12 1096 6.10 6.84 13.02
T13 27 7.78 8.22 14.44
T14 121 5.43 7.37 11.75
T15 183 5.37 7.12 14.45
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PDCA
ACT
Sharing best practices,
CPD and adjustements
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Case study
Using suggestions to share best practices
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Example: my.Eurocentres
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Individuals, Teachers, Schools
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Individual Test results
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Personalised study from tests
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Class summary of needs
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Class comparison of performance
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• Clear description of strengths and weaknesses
• Immediate feedback
• Targeted action
• Clear description of strengths and weaknesses
• Easy to monitor progress
• Easy to adjust methods
• Harnessing your teacher’s creative potential
• Sharing best practices
• Targeted problem solving
cycle of continuous improvement
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Guided e-Learning
David Coarsey
david@gelnet.com
Take more in with AIMS technology
Editor's Notes
I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
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I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
Let me give you an example. This is a classic triangle which is often used in project management based on Quality, Cost and Speed. The point in project management is that you have to pick what’s most important. Marketing works in a similar way, but these are all derived from being able to deliver better learner outcomes. The only question is how to present it. The first obvious method is to say that your school is better than competitive schools because your students learn more in the same period. The second is to offer a lower cost by saying students can spend less time,. Finally there is efficiency. Same money and results but less time.
I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
I want to talk about the role of education in EFL. I think its easy to forget in a difficult environment that first and foremost we are educators, and the most successful schools are those who can demonstrate that they get better results.
“Set work” - this should be seen next to pretty much every exercise (?) (better for presentation?