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Moving beyond SCORM towards DITA webinar slides

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Moving beyond SCORM towards DITA webinar slides: During this webinar attendees discovered the need for new generation structured content management standards and the benefits of adopting DITA.

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Moving beyond SCORM towards DITA webinar slides

  1. 1. Atlanta • Perth • Florence • Milan • Rome • Sestri Levante Webinar Series: Market Trends & Innovations in Enterprise Learning Content ManagementMoving Beyond SCORM Towards DITA The new DITA Learning & Training specialization for blended online, mobile and instructor-led technical training and documentation eXact learning solutions © 2012
  2. 2. During the WebinarTweet @eXactlearning using the hashtag #DITAXML Ask your questions through the question pane eXact learning solutions © 2012
  3. 3. Webinar Facilitators Minna Leikas Marketing Manager - eXact learning solutions Minna tweets @mleikasRoberta GogosSocial Communications - eXact learning solutionsRoberta tweets @rgogos Despoina Charami Online Marketing – eXact learning solutions Despoina tweets @DCharami eXact learning solutions © 2012
  4. 4. Webinar Agenda1. WHY DITA is relevant for technical training & documentation today?2. WHERE DITA was originated and by WHOM?3. WHICH DITA specialization should I be interested in and WHAT is the new Learning & Training DITA specialization?4. HOW do DITA & SCORM compare and complement each other?5. Using the eXact LCMS DITA extension module - The Drill Factory Case Study6. Questions and Answers eXact learning solutions © 2012
  5. 5. Presenter Fabrizio Cardinali CEO eXact learning solutions NA & APAC Email: f.cardinali@exact-learning.com Twitter: @CardinaliFChair of Technical Committee from 2000 to 2002Board of Directors from 2009 to 2011Founding member of IMS Europe Active Engagement inSCORM 1.2 & SCORM 2004 Co-Writer Open Knowledge Initiative – MIT Global Strategy Advisor Chair from 2010 to date eXact learning solutions © 2012
  6. 6. The Need: Complex & Global Product, Plant & Process Design, Documentation & Delivery TodayDesign Documentation DeliveryOil & Gas Automotive Contemporary Manufacturing & Construction Engineering Pharma Avionics
  7. 7. The Need: Complex & Global Product, Plant & Process Design, Documentation & Delivery TodayDesign Delivery
  8. 8. The Need:Complex & Global Product, Plant & Process Design, Documentation & Delivery Today
  9. 9. The Need:Complex & Global Product, Plant & Process Design, Documentation & Delivery Today
  10. 10. The Need: 15 years of Technical Documentation & TrainingFrom single source/multiple output... ... to cloud-based cross-sourcing Multiple Output Channels Multiple Input Sources W.B.T. Single Source Repository Mobile Learning The Enterprise Content iPad Learning Galaxy Product Training Documentation I.L.T. Virtual Learning Worlds eXact learning solutions © 2012
  11. 11. The Need: 15 years of Technical Documentation & Training Enterprise Content InterchangeFrom single source/multiple output... Standards ... to cloud-based cross-sourcing Product (ormats Protocols Documentation Multiple Output Channels Taxonomies Multiple Input Sources ... W.B.T. Single Source Repository Support Documentation Mobile Learning The Enterprise Content iPad Learning Galaxy Product Training Documentation Marketing Documentation I.L.T. Virtual Learning Worlds eXact learning solutions © 2012
  12. 12. The Relevance of Content Interoperability Standards 2012: Jim is out onWhen new levels of the field and accesses location basedStandards Adoption emerge: training services whilst visiting the new Electrical Plant he has been assigned to 2015: Lisa browses an eBook in her living room and rehearses the new Bank procedure she was trained the week before 2020: John uses wearable computing at the Automotive workspace to access his personal training Markets get developed and then widely adopt with a workbook and ‘Hockey Stick Trend’ personal performance support system eXact learning solutions © 2012
  13. 13. POLL QUESTION 1
  14. 14. The Solution The Limits of XML Content Standards TodaySCORMLearning ItemsPackaging & Sequencing DOCBOOK eXact learning solutions © 2012
  15. 15. The Solution The Limits of XML Content Standards TodaySCORMLearning ItemsPackaging & Sequencing ? DOCBOOK Metadata ? ? eXact learning solutions © 2012
  16. 16. The Solution The Limits of XML Content Standards TodaySCORM DocbookLearning Items Document SectionsPackaging & Sequencing Structuring & Publishing DOCBOOK eXact learning solutions © 2012
  17. 17. The Solution The Limits of XML Content Standards TodaySCORM DocbookLearning Items Document SectionsPackaging & Sequencing Structuring & Publishing •Hard to separate form from content DOCBOOK •Difficult to componentize and categorise information •Long to develop bulky proprietary XML schemas and XSLT transforms •Difficult to share “standard” schemas across and between organisations •No standard architecture for object orientation, dynamic linking and mash ups on shared content To date XML centric content publishing strategies have been: •Expensive to implement •Difficult to maintain •Hard to adopt eXact learning solutions © 2012
  18. 18. The SolutionThe Limits of XML Content Standards Today
  19. 19. * The Genesis of Interoperability Standards SCORM * *Standardization Bodies Level 3: Mass Market Adoption * * Uk Sector Profiling Norway Bodies Italy* Denmark Canada Singapore Level 2: … Early adoption * * EarlySpecification Bodies Learning .... * Objects Vocabulary * Content * .... Content * Level 1: Metadata Exchange Packaging Sequencing Pioneering R&D eXact learning solutions © 2012
  20. 20. The Genesis of Interoperability Standards DITAStandardization Bodies Level 3: Mass Market Adoption December 2010: DITA 1.2. August 2007: DITA 1.1. Sector Profiling June 2005: DITA 1.0 Bodies Bottom Up Minimalistic Level 2: Approach Bottom Up Minimaliii Early adoption Feb 2005 EarlySpecification Bodies TheMITAIBM SGML Mac Doc Guide Win Help Nuremberg Funnel (2001) Level 1: (1984) IBM DevWorks (1980) (1990) Simplified XML (1990) Pioneering Learn-Use- Reference .... for SW documentation R&D eXact learning solutions © 2012
  21. 21. The Genesis of Interoperability Standards DITAStandardization Bodies Level 3: Mass Market Adoption December 2010: DITA 1.2. August 2007: DITA 1.1. Sector Profiling June 2005: DITA 1.0 Bodies Bottom Up Minimalistic Level 2: Approach Bottom Up Minimaliii Early adoption Feb 2005 EarlySpecification Bodies TheMITAIBM SGML Mac Doc Guide Win Help Nuremberg Funnel (2001) Level 1: (1984) IBM DevWorks (1980) (1990) Simplified XML (1990) Pioneering Learn-Use- Reference .... for SW documentation R&D eXact learning solutions © 2012
  22. 22. POLL QUESTION 2
  23. 23. Why Darwinian?Towards a Darwinian Specialization for Knowledge WorkersSurviving global competition Its Not the strongest or most intelligent species that survives, its the one most adaptable to change eXact learning solutions © 2012
  24. 24. Why Darwinian?Towards a Darwinian Specialization for Knowledge WorkersSurviving global competition Its Not going to be the smartest or best trained student that will survive, its the one most adaptable to new markets, jobs, competences and skills eXact learning solutions © 2012
  25. 25. Why Darwinian?Towards a Darwinian Specialization for Knowledge WorkersSurviving global competition Its Not going to be the richer or best designed content that will survive, its the one most adaptable to new contexts and devices eXact learning solutions © 2012
  26. 26. Why Information Typing ? Base Information types are: Topic •Topics: A Unit of information which is meaningful also when it stands alone •Concepts: provides the background information that users need to know •Tasks: provides procedural details such as step-by-step instructionsConcept Task Reference •Reference: provides quick reference access to facts eXact learning solutions © 2012
  27. 27. Why Architecture ? Bottom Up Assembly
  28. 28. Why Architecture ? Bottom Up Assembly Structured Typed Linked ? DITA TOPIC A DITA topic is a titled unit of information that can be understood in isolation and used in multiple contexts. It should be short enough to address a single subject or answer a single question but long enough to make sense on its own and be authored as a self-contained unit Multi Dimensional Contextual Specialised DITA Map A DITA map is a documents that organize topics and other resources into structured collections of information. DITA maps specify hierarchy and the relationships among the topics; they also provide the context in which keys are defined and resolved DITA Rendering Processes eXact learning solutions © 2012
  29. 29. Why Architecture ? Bottom Up Assembly In DITA Dynamic Linking may be used to: • Link XML into XML • Link Assets into XML • Link XSL into XSL • Also with Conditional logics & “push” mechanisms eXact learning solutions © 2012
  30. 30. Domain SpecializationSpecialization may be used for adaptingDITA to specific Domains with specific:• Topics• Keys DITA Domains• Maps eXact learning solutions © 2012
  31. 31. The Business Driver – DITA Domains 263 companies listed at http://www.ditawriter.com 23% OTHER: Aerospace/Defense Commercial Refrigeration Computer Hardware Computer Imaging 4% Consumer Electronics 34% Crane Manufacturer (Heavy Equipment) Data Warehousing 23% Diversified Machinery Exercise Equipment Manufacturer Fluid Technology and Equipment Machine Tooling Mining, Mining Machinery Plumbing Fixtures Sensor Manufacturer Water Treatment Wind TurbinesCopyright © OASIS® 2010. All Rights Reserved eXact learning solutions © 2012
  32. 32. The Business Driver – DITA Domains DITA Semiconductor DITA for DITA Pharmaceutical information Design Machinery Content Subcommittee Subcommittee DITA for the Web SubcommitteeDITA for PublishingSubcommittee
  33. 33. Should I Go DITA?The Business Case & Rationale •Translation Savings - the biggest return for global firms •Single-source - keeps marketing message consistent •Content Reuse - dont write the same sentence twice •Structured Writing - reduces authoring time •Task orientation - reduces customer service calls •Minimalism - improves end-user experience •Specialization - customize topics to fit existing formats •Multiple Output Formats - Help, Print, Online •Multi-channel Delivery - add Mobile with minimum extra development •Simplified XML - greatly reduces development cost of Schemas/DTDs •Conditional Processing - rapid creation of variations •Modularity - assemble documents from manageable chunks •Component Content Management and Publishing eXact learning solutions © 2012
  34. 34. Should I Go DITA?The Business Case & Rationale To get started, calculate your D.Q. (DITA Quotient) on www.ditausers.org to compare your DITA needs with industry averages •Translation Savings - the biggest return for global firms •Single-source - keeps marketing message consistent •Content Reuse - dont write the same sentence twice •Structured Writing - reduces authoring time •Task orientation - reduces customer service calls •Minimalism - improves end-user experience •Specialization - customize topics to fit existing formats •Multiple Output Formats - Help, Print, Online •Multi-channel Delivery - add Mobile with minimum extra development •Simplified XML - greatly reduces development cost of Schemas/DTDs •Conditional Processing - rapid creation of variations •Modularity - assemble documents from manageable chunks •Component Content Management and Publishing eXact learning solutions © 2012
  35. 35. POLL QUESTION 3
  36. 36. Learning & Training Specialisation•50% of technical course content is copied from product documentation•Pre-production information validation is very heavy•Production cost & errors related to erroneous manual copying & pasting are very high•Post-production content synchronization is a nightmare•Multi language & version control is a must eXact learning solutions © 2012
  37. 37. DITA Learning & Training Dmain Specialised Topics, Keys & MapsDITA LT Topics
  38. 38. DITA Learning & Training Dmain Specialised Topics, Keys & MapsDITA LT Assessment Keys
  39. 39. DITA Learning & Training Dmain Specialised Topics, Keys & MapsDITA LT Maps Structures
  40. 40. DITA Learning & Training Dmain Specialised Topics, Keys & MapsDITA LT Metadata
  41. 41. DITA Learning & Training Dmain Specialised Topics, Keys & MapsLearning Content
  42. 42. DITA Learning & Training Dmain Specialised Topics, Keys & MapsLearning Assessment
  43. 43. DITA Learning & Training Dmain Specialised Topics, Keys & MapsLearning Overview
  44. 44. DITA Learning & Training Dmain Specialised Topics, Keys & MapsLearning Plan
  45. 45. Towards a Blended DITA LT +SCORMDigital Learning Content Marketplace eXact learning solutions © 2012
  46. 46. Towards a Blended DITA LT +SCORMDigital Learning Content Marketplace eXact learning solutions © 2012
  47. 47. POLL QUESTION 4
  48. 48. The DITA Drill Factory Case eXact learning solutions © 2012
  49. 49. The Drill Factory DITA Case Demo 1/2 * The company produces drills, all models have: - characteristics in common with all models - characteristics in common with some models - peculiar characteristics - generic information common to all products When the characteristics in common with all models changes, the authors need to update all the documentation. * This case is provided only for training purposes, any reference to company,products and/or documentation is only for demonstration purposes with nolink to real case 49 eXact learning solutions © 2012
  50. 50. The Drill Factory DITA Workflow eXact learning solutions © 2012
  51. 51. The Drill Factory DITA Workflow eXact learning solutions © 2012
  52. 52. The new eXact LCMS DITA Plugin Forward DITA Support Native SCORM Support Backward AICC Support eXact learning solutions © 2012
  53. 53. The new eXact LCMS DITA Plugin Forward DITA Support Native SCORM Support Backward AICC Support eXact learning solutions © 2012
  54. 54. eXact DITA Authoring Plug In 1. Search and link Raw Assets from DR with version control 2. Search & link DITA Technical and Base Topics 3. Decide to Author DITA Base, technical or Learning & Training Topics4. Author DITA LTTopics directly.. 5. ...or linking other DITA parts from the DR (DITA Strom editor integrated) 6. Create DITA Maps by dragging & dropping topics or links to the DR eXact learning solutions © 2012
  55. 55. eXact DITA Rendering Plug In7. Press a button to build theDITA MAP of choice Word8. Dynamic Linking resolutionand Open Toolkit Integration forcross conversion to PDF; HTML;,Docbook OR SCORM PDF HTML / SCORM eXact learning solutions © 2012
  56. 56. DITA Linking Control in the eXact LCMS Metadata. Tags & Digital Rights management & Sharing DITA Topics & Maps Links Usage & Updates Taxonomy Rules Version Control Rules Classification Language Localisation Production projectsWorkflow management Check in /check out and tasks management eXact learning solutions © 2012
  57. 57. DITA Linking Control in the eXact LCMS Metadata. Tags & Digital Rights management & Sharing DITA Topics & Maps Links Usage & Updates Taxonomy Rules Version Control Rules Classification Language Localisation Production projectsWorkflow management Check in /check out and tasks management eXact learning solutions © 2012
  58. 58. DITA Linking Control in the eXact LCMS Metadata. Tags & Digital Rights management & Sharing DITA Topics & Maps Links Usage & Updates Taxonomy Rules Version Control Rules Classification Language Localisation Production projectsWorkflow management Check in /check out and tasks management eXact learning solutions © 2012
  59. 59. DITA TOPIC – SCORM SCO Conversion8. SCO XML IMPORT of DITA LT 9. DITA and SCO Editing & Re- 9. Rich Media VersioningConcepts endering Web Based Training Mobile Training eXact learning solutions © 2012
  60. 60. DITA TOPIC – SCORM SCO Conversion8. SCO XML IMPORT of DITA LT 9. DITA and SCO Editing & Re- 9. Rich Media VersioningConcepts endering Web Based Training Mobile Training eXact learning solutions © 2012
  61. 61. DITA TOPIC – SCORM SCO Conversion8. SCO XML IMPORT of DITA LT 9. DITA and SCO Editing & Re- 9. Rich Media VersioningConcepts endering Web Based Training Mobile Training eXact learning solutions © 2012
  62. 62. eXact LCMS DITA Workflow & Output Training Department Learning Specialization Scorm – DITA Cross Conversion eXact learning solutions © 2012
  63. 63. eXact LCMS DITA Workflow & Output ProductDocumentation SupportDocumentation MarketingDocumentation Training Mobile Training Department Learning Specialization Scorm – DITA Cross Conversion Instructor Led Learning eXact learning solutions © 2012
  64. 64. Connect with uswww.exact-learning.comCheck out our blog post on DITA atexact-learning.com/blogLike us onFacebook/exactlearningsolutionsFollow us on Twitter@eXactlearningEmail us atinfo@exactls.com
  65. 65. QUESTIONS

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