Online Payment
   Solutions
     September
       2010
AGENDA


   Introduction

   How It works


   Benefits to Customers


   Benefits to Hotels
INTRODUCTION


    KCB’s Online Payment Solution enables
     customers to pay online through the hotel’s
     websites in...
How It works


    The Cardholder books for accommodation
     Online (via Nightsbridge booking form on
     the hotel’s w...
Transaction Flow
             Customer makes
             online booking




             Hotel confirms
             paym...
ILLUSTRATION
Customer Benefits


    Convenience of booking for
     accommodation and making payments
     from anywhere any time.

  ...
Benefits to Hotels


    KCB does not charge for set-up of this
     solution.

    The hotels receive payment in advance,...
KCB offering to Tourism
                      Sector

   Credit  Cards
•  KCB has a wide range of Visa and
    MasterCard ...
KCB offering to Tourism
                           Sector

   KCB   Connect
  
  Check   balances
  
    Funds Transfer
  ...
KCB offering to Tourism
                      Sector

   Foreign cash exchange (Purchase/ Sale)

   Foreign drafts


   Sw...
END




Thank you.
KCB Online Payments
KCB Online Payments
KCB Online Payments
KCB Online Payments
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KCB Online Payments

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Online Payment Solutions presented by Kenya Commercial Bank at E-Tourism East Africa Conference September 2-3rd 2010 Nairobi

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KCB Online Payments

  1. 1. Online Payment Solutions September 2010
  2. 2. AGENDA   Introduction   How It works   Benefits to Customers   Benefits to Hotels
  3. 3. INTRODUCTION   KCB’s Online Payment Solution enables customers to pay online through the hotel’s websites in partnership with Nightsbridge   Acts as a payment link between the customer and hotel.   Card details are forwarded in a secure manner to the Bank for processing.   The solution confirms payment.   It facilitates the payment for the booking to the Hotel’s bank A/c.
  4. 4. How It works   The Cardholder books for accommodation Online (via Nightsbridge booking form on the hotel’s website).   Cardholder provides card details.   Details picked by Online solution.   Details forwarded electronically to KCB for processing.   KCB gets approval and informs hotel.
  5. 5. Transaction Flow Customer makes online booking Hotel confirms payment KCB sends KCB approval/ processes status credit card Contact Customer’s bank Approval
  6. 6. ILLUSTRATION
  7. 7. Customer Benefits   Convenience of booking for accommodation and making payments from anywhere any time.   The customer does not have to carry cash for payments.   It saves customers from the disappointment of fully booked rooms when they check-in.   KCB cardholders/customers receive SMS Alerts immediately their cards are debited.
  8. 8. Benefits to Hotels   KCB does not charge for set-up of this solution.   The hotels receive payment in advance, and hence customers cannot default payment.   Better planning as bookings are done and confirmed in advance.   Optimize rooms utilization.   Increased business – local & international tourism.   Rooms are booked and confirmed online.
  9. 9. KCB offering to Tourism Sector   Credit Cards •  KCB has a wide range of Visa and MasterCard credit cards for both the classic and gold level users.   Pre-Paid Cards •  KCB has the General Purpose Visa- branded card that allows customers to pre-load cash and utilize the card anywhere in the world.
  10. 10. KCB offering to Tourism Sector   KCB Connect  Check balances  Funds Transfer •  KCB account to KCB account •  Mpesa to and from their KCB account  Airtime top up  Utility bill payment  Stop cheques  Get mini statements  Card Queries  Forex rates requests
  11. 11. KCB offering to Tourism Sector   Foreign cash exchange (Purchase/ Sale)   Foreign drafts   Swift transfer   E-Statement   KCB Quick Pay   Asset Based Finance Facilities   Mortgage Facilities   Corporate Facilities
  12. 12. END Thank you.

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