[2010] ICT - A driver for improving Democracy - Igor Andonovski, COO Nextsense


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Presented on the first e-Democracy Conference in 2010.

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[2010] ICT - A driver for improving Democracy - Igor Andonovski, COO Nextsense

  1. 1. ICT - A driver for improving DemocracyIgor Andonovski, COONextsense
  2. 2. “Tell me and I will forget, show me and I will remember, involve me and I will understand.” An old Chinese proverb
  3. 3. e-Democracye-Democracy refers to the use of information technologies andcommunication technologies and strategies in political and governanceprocesses.The goal of e-democracy is to reverse the cynicism citizens have about theirgovernment institutions.e-Democracy IS – e-Democracy IS NOT –• right of access and accountability • just about technology• right to discuss and debate • an e-government service• constituent’ s voice being heard • a “push-button” democracy and valued • an answer to all problems ICT - A driver for improving Democracy
  4. 4. ICT as a driver• Facilitate dialogue between public and their government• Empower populations and strengthen community engagement• Reduce barriers to participation such as time, geographical location and allow for views to be expressed in a private non-confrontational arena• Appeal to “hard-to-reach” groups, e.g. young people• Innovative solutions could encourage bottom up participation ICT - A driver for improving Democracy
  5. 5. Nextsense e-Democracy Solutionsa building block for integrated Legislative Knowledge Management ICT - A driver for improving Democracy
  6. 6. e-Cabinet• Process Preparation, approval and submitting• Electronic archiving of materials• Sessions of General Collegiums• Sessions of the Committees of the Government• Sessions of the council of the ministers Government of RM• Publishing of conclusions of the Sessions – On the internet portal of the Government – Official Journal – Parliament ICT - A driver for improving Democracy
  7. 7. e-Cabinet• Workflow for approval of materials• Digital signatures• Multiple versions of acts• Monitoring at any phase with status; number of received materials; due time for preparation; approval; waiting for an opinion, etc…• KPIs and scorecards ICT - A driver for improving Democracy
  8. 8. Government - Processes Project Law Preparation (collab.) ApprovalGPMS Initiation Forming a Team on project law 1..N Final approval Implement changes Inter-ministerial Request for opinion to 1..N based on opinions cooperation relevant Ministries Received in Nominate Analyze draft law Approval 1..N lawyer/team Constituents Central Gov & make necessary Draft law complete changes Secretary Generale-Cabinet Prepare Draft PM Approval Constituents Schedule new Approval Gov. meeting Agenda Government Prepare Gov. Publish Govt. Decisions Official Journal Session Decisions ICT - A driver for improving Democracy
  9. 9. e-Parliament• Legislation process – Initiating new bill – Process of preparation, approval and submission of bills – Process of collecting signatures for the request for first reading – Process of submission of amendments• Sessions of committees (agenda, conclusions, minutes, voting results, transcripts, video and audio recordings, ...)• Plenary Sessions (agenda, conclusions, transcripts, voting reports...)• Parliamentary Questions• Automation of work of President of Assembly, Secretary General, MPs, Parliamentary groups (specific interfaces for every user role)• Publishing of daily material in procedure, scheduled meetings, agenda, conclusions, transcripts, voting reports of the Sessions Parliament and working bodies ICT - A driver for improving Democracy
  10. 10. e-Parliament - Common functions• Workflow• Remote access• Digital signatures of every critical action• System generated documents and letters in every step in the process based on templates• Notifications for deadlines, new sessions, new acts in process through solution interface, email, SMS• Mobile view• Single sign-on• Key Performance Indicators• Multiple versions of acts and document• Parliament web TV with searchable video and audio archive• Subscriptions for notifications ICT - A driver for improving Democracy
  11. 11. Parliament - Processes Sign the Preparation (collab.) Inviting on bill co-proposers Bill Initiation proposed billInitiating Analyze Determining primary Notify Civic, MPs Submit to Parliament technical & Government procedure compliance working committeeScrutiny Schedule and held Collecting Notify Committees Committee Schedule and held signatures for Meetings and Plenary Session the request and MPs Decisions Committee Meetings President signs the law Prepare Amendment Amend bills Plenary Parliament submits session Official Journal to Official Journal Plenary MP Questions session ICT - A driver for improving Democracy
  12. 12. Legislative Knowledge Managementa building block for integrated Legislative Knowledge management• Integrated content management system for legislative knowledge management including Preparation, Publishing, Archiving and Search• Toolset for Discovery, Search, Notification on any legislative document• Establishes interoperability, communication and publishing of Macedonian legal regulation• Improvement of effectiveness of employees• Reduction of errors in preparation process• Enforces standards in legislative documents• Reducing administrative costs and complexities in the legislative process• “de-facto” standard in XML representation of official legislation in Republic of Macedonia ICT - A driver for improving Democracy
  13. 13. Official Journal - ProcessesParliament Value added Preparation for – added Valueservices hard copy edition Legislative services knowledge Government Receiving acts for database publishing Preparation for on-line editionGovernment Ministries ICT - A driver for improving Democracy
  14. 14. Quick wins / Benefits• Active participation for every • Shortens the learning curve for • Internet Portals for information MPs and Government officials share user from anywhere and at anytime (process driven) • Enabling transparent citizen• Improves performance by • Reduces process complexity access reducing time needed in • Measuring of the efficiency of • Increased transparency in the legislative process the work operation and accessibility of• More mobile solution for the • Warrants the process execution the decisions to the public teleworking as to comply with the Rules of • Enabling transformation of the• Simple and flexible Procedures internal data sources into communication Parliament- • Great savings- decrease of the information available for the citizens Government and Parliament- costs for preparation and Official Journal holding of sessions • Contribution to the reform of the • Saves money by eliminating public administration enabling accumulation of a “legislative paper in the process of knowledge/ resources” preparation and execution of sessions Quality of services and Operations e-Democracy communication ICT - A driver for improving Democracy
  15. 15. Saving by Going Green "One touch of nature makes the whole world kin." - ShakespeareBenefits of implementing Paperless Legislation Eliminates annual consumptionDevelopment and Management Platform: of:• protect natural resources and ecosystems • more than 40 million sheets of paper• greatly reduced environmental impact and costs • more than 5.000 trees• improved information access • over 500 mt of carbon• in addition, the service to politicians is improved dioxide. since the cases can be distributed continuously • saves 1 M EUR per year in as soon as they are ready printing, packing, and dispatch costs• enhanced efficiency and flexibility• the administration saves time and expense by avoiding the need for printouts, copies, Analysis made for Republic of Macedonia for 2009 using IDC Calculator packaging, postage and transport. ICT - A driver for improving Democracy
  16. 16. Technology platform and new solution advances
  17. 17. Solution architecture Web controls, Asynchronous JavaScript and XML XML Web services, XML, XSD, XSLT, SOAP, WSE Microsoft Office System Microsoft Office SharePoint Server Microsoft SQL Server .NET Enterprise Services .NET Framework Message Queuing Services Certificate Services (PKI) Internet Information Services Clustering Services Microsoft Windows Server Network Load Balancing ICT - A driver for improving Democracy
  18. 18. e-Cabinet 2.0• Raises collaboration on the next level – besides predefined document templates, new platform now offers custom document templates• Extended collaboration processes between ministries• Processes for opinion requesting/answering are redesigned and extended with additional levels for internal assignment• Dynamic approval allows practically unlimited number of approval levels• Supports information versioning on multiple levels with automated versioning• Multilingual by design – with option to work on multiple languages interfaces and content localization at the same time ICT - A driver for improving Democracy
  19. 19. e-Parliament 2.0• Parliament TV 2.0• XML Templates of bills, amendments• Dynamic approval allows practically unlimited number of approval levels• Supports information versioning on multiple levels with automated versioning• Multilingual by design – with option to work on multiple languages interfaces and content localization at the same time• Direct push of information to citizens and media• Connection to the President for sighing acts ICT - A driver for improving Democracy
  20. 20. New add-ons / Improvements• Social Networking (Facebook / Twitter) – Direct contact between citizens and their representatives – Can empower individuals to gain redress in the event of criticism – Citizen involvement in legislation and other committee work of a parliament – Parliamentary members are more accessible to citizens and social groups, and they can exercise influence in turn. – with the advent of web 2.0 technologies, such as blogging and social networking Parliaments can support civil engagement.• Multi-touch – Interactions are performed using gestures and flicks – With Multi-touch users can literary to “grab bills and decisions with hands” and move information with simple gestures and touches – The intuitive and approachable interface – Improve communication, shorten the learning curve and enhance efficiency in consuming information ICT - A driver for improving Democracy
  21. 21. DemoParliament on Social Networking (Facebook ) Multi-touch – new user interface