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Project communication management

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PROJECT COMMUNICATION
MANAGEMENT
BY DYAKSA HANINDITO

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Identify stakeholders
Plan communications
Distribute information
Manage Stakeholder expectations
Report Performance

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IDENTIFY
STAKEHOLDER
Step 1: Identifying other stakeholders is usually done by interviewing
identified stakeholders and ex...

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Project communication management

  1. 1. PROJECT COMMUNICATION MANAGEMENT BY DYAKSA HANINDITO
  2. 2. Identify stakeholders Plan communications Distribute information Manage Stakeholder expectations Report Performance
  3. 3. IDENTIFY STAKEHOLDER Step 1: Identifying other stakeholders is usually done by interviewing identified stakeholders and expending the list of all potential stakeholders are included Step 2: Power interest grid/grounding the stakeholders based on their level of authority and their level or concern(“interest”) regarding the project output. Step 3: Access how key stakeholders are likely to react or respond in various situations in order to plan how to influence them to enhance their support and mitigate potential negative impacts.
  4. 4. IDENTIFY STAKEHOLDER - REGISTRY
  5. 5. PLAN COMMUNICATIONS – METHOD(S) Interactive Communication includes meetings, phone calls and video conferencing. Push Communication includes letters, memos, reports, emails, faxes, voice mails, press releases etch. Pull Communication includes intranet sites, e-learning and knowledge repositories
  6. 6. PLAN COMMUNICATIONS – INCLUDE(S) WHAT Expected format, content and details of what is to be communicated WHOM Appropriate information as demanded by the stakeholders needs to be imparted to them WHEN All types of communication have a certain schedule HOW The point of origin of information, to whom it has to be sent & the mode in which it must be sent needs to be documented in the communication structure
  7. 7. DISTRIBUTE INFORMATION
  8. 8. MANAGE STAKEHOLDER EXPECTATIONS
  9. 9. REPORT PERFORMANCE – METHOD(S) Time Series Methods Time series methods use historical data as the basis for estimating future outcomes. Causal/Econometric Methods If the causes are understood, projections of the influencing variables can be made and used in the forecast, Examples of methods in the category includes regression analysis. Judgmental Methods Judgmental forecasting methods incorporate intuitive judgments , opinions and probability estimates.
  10. 10. REFERENSI • PROJECT MANAGEMENT – PROJECT COMMUNICATION MANAGEMENT • By : Yogender S Rana http://www.slideshare.net/YogenderSinghRana/project-risk- management-40422365

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