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ABOUT:SUMO
Ernest Chiang
SUMO Project, MozTW Community
Mar/15-16, 2014
!
#moztwsteps | @dwchiang |https://mozillians.org/u...
A SUMO A DAY,
KEEPS…
http://talk.ernestchiang.com/2014/01/sumo-salad.html
WHAT IS `SUMO`?
https://support.mozilla.org/en-US/home
WHAT DO MozTW DO FOR `SUMO`?
https://support.mozilla.org/zh-TW/home
WHY `SUMO`?
SUMO is short for support.mozilla.org, the
official , community-powered support website
for Mozilla Products. At its core, S...
SUMO is short for support.mozilla.org, the
official , community-powered support website
for Mozilla Products. At its core, S...
https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW
zh-TW:
SUMO help end users.
End users help SUMO.
We help each other :-)
https://support.mozilla.org/en-US/kpi/dashboard
Global:
Active Contributors
`zh-TW` compare to `global`
https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW
Avg=5
Avg=14
280%
zh-TW:
https://support.mozilla.org/en-US/kpi/dashboard
Global:
L10n Percentage (zh-TW)
2013: Good job!
2014: Need to catch up!
https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW
L10n Team (zh-TW)
Thank you! <3
https://support.mozilla.org/en-US/kb/locales/zh-TW
Challenges / Todos
of SUMO Project, MozTW
RECRUITMENT (CONTRIBUTOR)
• Have fun!
• Enjoy!
• Find/locate tiny piece l10n work
for new comers.
• Publish MozTW SUMO sta...
EDUCATION (CONTRIBUTOR)
• SUMO l10n contributors need to be familiar with more products (Firefox
OS, WebMaker) than before...
MOTIVATION (CONTRIBUTOR)
• Have fun! Keep fun!
• Goal setting facilitating.
• Badge system (w/ Badge project of MozTW, and...
THANKS TO
• Peter Chen — https://mozillians.org/u/petercpg/
• Irvin Chen — https://mozillians.org/u/Irvin/
• RJ — https://...
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MozTW About SUMO 20140315

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MozTW About SUMO 20140315

Publish at MozTW Steps 2014 Spring
https://reps.mozilla.org/e/moztw-steps-2014-spring/

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MozTW About SUMO 20140315

  1. 1. ABOUT:SUMO Ernest Chiang SUMO Project, MozTW Community Mar/15-16, 2014 ! #moztwsteps | @dwchiang |https://mozillians.org/u/ernestchiang/
  2. 2. A SUMO A DAY, KEEPS… http://talk.ernestchiang.com/2014/01/sumo-salad.html
  3. 3. WHAT IS `SUMO`?
  4. 4. https://support.mozilla.org/en-US/home
  5. 5. WHAT DO MozTW DO FOR `SUMO`?
  6. 6. https://support.mozilla.org/zh-TW/home
  7. 7. WHY `SUMO`?
  8. 8. SUMO is short for support.mozilla.org, the official , community-powered support website for Mozilla Products. At its core, SUMO is a wiki, which means anyone can help writing or improving content. Very powerful editing functions for multilingual support.
  9. 9. SUMO is short for support.mozilla.org, the official , community-powered support website for Mozilla Products. At its core, SUMO is a wiki, which means anyone can help writing or improving content. Very powerful editing functions for multilingual support.
  10. 10. https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW zh-TW:
  11. 11. SUMO help end users. End users help SUMO. We help each other :-)
  12. 12. https://support.mozilla.org/en-US/kpi/dashboard Global:
  13. 13. Active Contributors `zh-TW` compare to `global`
  14. 14. https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW Avg=5 Avg=14 280% zh-TW:
  15. 15. https://support.mozilla.org/en-US/kpi/dashboard Global:
  16. 16. L10n Percentage (zh-TW) 2013: Good job! 2014: Need to catch up!
  17. 17. https://support.mozilla.org/en-US/kb/dashboard/metrics/zh-TW
  18. 18. L10n Team (zh-TW) Thank you! <3
  19. 19. https://support.mozilla.org/en-US/kb/locales/zh-TW
  20. 20. Challenges / Todos of SUMO Project, MozTW
  21. 21. RECRUITMENT (CONTRIBUTOR) • Have fun! • Enjoy! • Find/locate tiny piece l10n work for new comers. • Publish MozTW SUMO status report quarterly. (First trial run plan to be Q2/2014.) • FSA Learning Kit • MozTW SUMO Portal: • http://moztw.org/contribute/ sumo/ • https://etherpad.mozilla.org/ sumo-taiwan • https://support.mozilla.org/zh- TW/kb/localize-firefox-help
  22. 22. EDUCATION (CONTRIBUTOR) • SUMO l10n contributors need to be familiar with more products (Firefox OS, WebMaker) than before (Firefox, Firefox for Android). • WebMaker training coverage needs to be larger. • SUMO training material. (e.g step by step l10n guidebook) • Lack of training/testing devices for Firefox OS.
  23. 23. MOTIVATION (CONTRIBUTOR) • Have fun! Keep fun! • Goal setting facilitating. • Badge system (w/ Badge project of MozTW, and global SUMO one.) • Support team. (support each other) • https://groups.google.com/forum/#!forum/moztw-general (zh-TW) • https://support.mozilla.org/en-US/forums (en)
  24. 24. THANKS TO • Peter Chen — https://mozillians.org/u/petercpg/ • Irvin Chen — https://mozillians.org/u/Irvin/ • RJ — https://mozillians.org/u/RJ/ • Bob Chao — https://mozillians.org/u/bobchao/ • GDH — https://mozillians.org/u/GDH_Fang/ • Orin Chen — https://mozillians.org/u/orin/ • Carl Su — https://mozillians.org/u/Carl/

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