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The impact of digital on business, people and society

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Digital is not just transforming business models, but also has a huge impact on people (employment) and society.

Published in: Business
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The impact of digital on business, people and society

  1. 1. @jcaudron HOW D I G I T A L IS CHANGING B U S I N E S S , P E O P L E AND S O C I E T Y
  2. 2. Hi, I’m Jo Caudron Active in digital since 1993 Internet entrepreneur involved in 20+ start-ups. Founding Partner of Duval Union Consulting @jcaudron jo@duvalunion.com We are business consultants for a digital world. Our mission is to help organization transform. @jcaudron
  3. 3. Sold in +45 countries! BUY NOW! www.digitaltransformationbook.com
  4. 4. Expect a smack in the face… Digital Disruption is real
  5. 5. 1995+ Music Photography Video Rental … 2005+ Print Media TV Travel HR … 2015+ Retail Banking/Insurance Healthcare Automotive Education Telco Food/FMCG/CPG … 2025 All Safe havens will be subject to digital disruption … WAVES OF Disruption
  6. 6. THE IMPACT OF D I G I T A L @jcaudron
  7. 7. CUSTOMER RELATION ORGANISATION PRODUCT BUSINESS MODEL Foundation Innovation @jcaudron
  8. 8. CUSTOMER RELATION ORGANISATION PRODUCT BUSINESS MODEL Foundation Innovation DIGITIZATION @jcaudron
  9. 9. CUSTOMER RELATION ORGANISATION PRODUCT BUSINESS MODEL Foundation Innovation TRANSFORMATION New product - old business model Old product - new business model New product - new business model Direct client relationship @jcaudron
  10. 10. INSTANT GRATIFICATION
  11. 11. FREECONOMY
  12. 12. THE ON-DEMAND ECONOMY @jcaudron@jcaudron ECOSYSTEMS
  13. 13. ACCESS OVER OWNERSHIP
  14. 14. ACCESS OVER OWNERSHIP
  15. 15. ACCESS OVER OWNERSHIP
  16. 16. @jcaudron NEW WAY OF WORKING
  17. 17. PRODUCTION 3D-PRINTING
  18. 18. PRODUCTION FACTORY 4.0
  19. 19. PRODUCTION ROBOTICS
  20. 20. VIRTUAL WORLDS
  21. 21. IA AND KNOWLEDGE
  22. 22. @jcaudron@jcaudron HUMAN VERSUS MACHINE
  23. 23. HEALTHCARE
  24. 24. SMART EVERYTHING
  25. 25. @jcaudron AND ALL OF THIS: DOMINATED BY NEW PLAYERS
  26. 26. @jcaudron THE IMPACT ON JOBS
  27. 27. Disruption of jobs WHITE COLLARBLUE COLLAR @jcaudron
  28. 28. BLUE COLLAR
  29. 29. BLUE COLLAR
  30. 30. BLUE COLLAR
  31. 31. BLUE COLLAR
  32. 32. WHITE COLLAR
  33. 33. WHITE COLLAR
  34. 34. WHITE COLLAR
  35. 35. WHITE COLLAR
  36. 36. WHITE COLLAR
  37. 37. Don’t worry, we’ve got a PLAN @jcaudron
  38. 38. YOU NEED TO Scan YOUR ENVIRONMENT @jcaudron
  39. 39. DETERMINE THE IMPACT @jcaudron
  40. 40. CREATE A North Star VISION @jcaudron
  41. 41. DEFINE A Transformation STRATEGY @jcaudron
  42. 42. DEFINE A Transformation STRATEGY @jcaudron BUILD A ROAD MAP @jcaudron
  43. 43. BUILD a new ORGANIZATION
  44. 44. From an outdated MOTHERSHIP
  45. 45. From an outdated Mothership TO A modern F L E E T
  46. 46. D I G I TA L Leadership @jcaudron
  47. 47. BUSINESSES PEOPLE SOCIETY INSIGHT 1: DIGITAL CHANGES…
  48. 48. OPPORTUNITIES THREATS INSIGHT 2: DIGITAL HAS 2 FACES
  49. 49. INSIGHT 3: BECOME FUTURE PROOF SCAN INNOVATIONS DETERMINE IMPACT NORTH STAR VISION BUILD ROADMAP INSTALL DIGITAL LEADERSHIP BUILD DIGITAL ORGANIZATION
  50. 50. WAKE-UP CALL IMPACT ANALYSIS FUTURE SCENARIOS NORTH STAR VISION TRANSFORMATION STRATEGY DIGITAL AGENDA ROADMAP DEFINITION DIGITAL GOVERNANCE CHANNEL HACKING DATA STRATEGY BUSINESS STRATEGY FUTURE PROOF ORGANISATION FUTURE PROOF RELATION FUTURE PROOF PRODUCT FUTURE PROOF BUSINESS DIGITAL LEADERSHIP Asses, contain and develop 
 digital savviness ARCHITECTURE BLUEPRINT Map current and future people, 
 processes, platforms & information EXPONENTIAL ORGANISATION Reshape your organisation 
 for faster growth SOCIAL MEDIA STRATEGY Make social an intrinsic part 
 of the business CUSTOMER EXPERIENCE 2.0 Continuously optimise your journey, 
 pain points and touch points GROWTH HACKING Implement smart techniques 
 to scale our business SERVICE DESIGN Define new style products & services 
 with the right user experience PLATFORM MAPPING Build an extensive overview of possible (technology) solutions and requirements DIGITAL COLLABORATION Define and set up the new way of working for optimal sharing and collaboration HACKATHON / INCUBATOR PROGRAM Stimulate internal creativity 
 and bottom-up innovation START-UP BOOTCAMPS Think, plan, act like a start-up and build 
 the minimum viable business case CORPORATE ACCELERATOR Drive outside-in innovation via collaboration with start-ups EXECUTIVE JOURNEY DIVING DEEPER TREND WATCHING BUILDING
 THE … CONTINUOUSLY SCANNING THE MARKET FOR NEW TRENDS
  51. 51. Find my slides on www.speakersbase.com/jo Need help? Book me and my team to consult you! www.duvalunionconsulting.com @jcaudron jo.caudron@duvalunion.com 00 32 475 43 80 98
  52. 52. @jcaudron HOW D I G I T A L IS CHANGING B U S I N E S S , P E O P L E AND S O C I E T Y

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