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Digital transformation The Conference 2016

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Digital is disrupting the world, transforming business and people along the way. This presentation discusses key strategic insights in transformation and how to actually manage your own transformation.

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Digital transformation The Conference 2016

  1. 1. M A S T E R I N G D i g i t a l Transformation
  2. 2. Hi, I’m Jo Caudron Active in digital since 1993 Internet entrepreneur involved in 20+ start-ups. Founding Partner of Duval Union Consulting @jcaudron jo@duvalunion.com We are business consultants for a digital world. Our mission is to help organization transform.
  3. 3. Sold in 40 countries!
  4. 4. Expect a smack in the face… Digital Disruption is real Tell me something…
  5. 5. What is your The Rise of Fintech GAFA in Payments Changing Customer Preferences Economical Climate
  6. 6. What do These 4 have in common?
  7. 7. You have a C H O I C E Disruption Modeling Transformation
  8. 8. You have a C H O I C E Disruption Modeling Transformation Fear Insight Direction
  9. 9. 1995+ Music Photography Video Rental … 2005+ Print Media TV Travel HR … 2015+ Retail Healthcare Automotive Education Telco Food FMCG Banking/Insurance … 2025 All Safe havens will be subject to digital disruption … WAVES OF Disruption
  10. 10. Digital Disruption is a story of… %@jcaudron
  11. 11. This is NOT our story YOU THEM We are COMPLIANT! We are a TRUSTED partner! We have DECADES of experience! We are on SOCIAL MEDIA!
  12. 12. This IS our story YOU We are COMPLIANT! We are a TRUSTED partner! We have DECADES of experience! We are on SOCIAL MEDIA! THEM But your app sucks I want experience Uhh..ok Hey this solves my problem! I don’t want to wait a week NEW
  13. 13. The Tipping Point YOU THEM
  14. 14. Don’t worry, we’ve got a PLAN @jcaudron Euh, I’m not so sure about the “Don’t Worry” part.
  15. 15. Slicing the Elephant creates Insight @jcaudron
  16. 16. @jcaudron THE MODEL
  17. 17. Digital Transformation is a complex and never-ending journey @jcaudron
  18. 18. YOU NEED TO Scan YOUR ENVIRONMENT @jcaudron
  19. 19. DETERMINE THE IMPACT @jcaudron
  20. 20. CREATE A North Star VISION @jcaudron
  21. 21. DEFINE A Transformation STRATEGY @jcaudron
  22. 22. DEFINE A Transformation STRATEGY @jcaudron BUILD A ROAD MAP @jcaudron
  23. 23. KNOW YOUR AUDIENCE @jcaudron
  24. 24. @jcaudron WHO DO YOU SERVICE?
  25. 25. @jcaudron
  26. 26. @jcaudron WHO DO YOU SERVICE?
  27. 27. @jcaudron
  28. 28. @jcaudron WHO DO YOU SERVICE?
  29. 29. @jcaudron
  30. 30. @jcaudron WHO DO YOU SERVICE?
  31. 31. @jcaudron
  32. 32. @jcaudron YOU CHALLENGERS The Challengers move into your space, when will you move into theirs?
  33. 33. @jcaudron F R O M DIGITIZATION T O TRANSFORMATION
  34. 34. BUILD a new ORGANIZATION @jcaudron
  35. 35. From ... ... to The Business Digital (at the sideline) Digital in the core @jcaudron
  36. 36. The Business Digital (at the sideline) The Business Digital (at the sideline) From ... ... to @jcaudron
  37. 37. The Business Digital (at the sideline) Digital in the coreThe Business Digital (at the sideline) Digital in the core Digital in the core Digital in the core From ... ... to @jcaudron
  38. 38. From an outdated MOTHERSHIP @jcaudron
  39. 39. From an outdated Mothership TO A modern F L E E T @jcaudron
  40. 40. Launchpad Radar Transformation Board How to Organize The Fleet @jcaudron
  41. 41. Launchpad Radar Transformation Board How to Organize The Fleet @jcaudron DIGITAL GOVERNANCE
  42. 42. YOU NEED DIGITAL Leadership @jcaudron
  43. 43. The Digital Office is Transversal Sales Marketing&Communication Service&Support HR DIGITALLAB PR&ExternalCommun. R&D&Enterprise2.0 Sales Marketing&Communication Service&Support HR PR&ExternalCommun. R&D&Enterprise2.0 DIGITAL OFFICE @jcaudron
  44. 44. TO PULL THIS OFF YOU WILL NEED… @jcaudron
  45. 45. M I N D S E T @jcaudron
  46. 46. M E A N S @jcaudron
  47. 47. M A N D AT E @jcaudron
  48. 48. Digital Transformation is a complex and never-ending journey @jcaudron
  49. 49. TRANSFORMATION STRATEGY ROADMAP DIGITAL LEADERSHIP & CAPABILITIES ASSESS TEAMS TRAIN & COACH CHANNEL STRATEGY POLICY & GOVERNANCE SET-UP AND ROLL-OUT RUN ROLL-OUT DIGITAL OFFICE RUN DIGITAL OFFICE CUSTOMER ENGAGEMENT CHANNELS PLATFORM DESIGN REQUIREMENTS PARTNER SELECTIONRFP CREATION LAUNCHDEVELOPMENT BUSINESS/SERVICE/ PRODUCT DESIGN TRADITIONAL BUSINESS MODEL START-UP BUSINESS MODEL PROJECT KICK-OFF START-UP KICK- OFF (FUNDING, INCUBATION) RUN PROGRAM/ DEVISION/… RUN START-UP (COACHING, ADVICE) START-UP BUSINESS TRADITIONAL BUSINESS TRANSFORMATION STRATEGY IMPACT ANALYSIS NORTH STAR VISION OF YOUR FUTURE SCAN MARKET TRENDS & INTERNAL DIGITAL READINESS @jcaudron
  50. 50. Thank You! DOWNLOAD THE SLIDES www.speakersbase.com/JO

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