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DISRUPTIVE INNOVATION IN GOVERNMENT 
@DUSTINHAISLER 
Flickr: webtreats
Flickr: webtreats 
AGENDA 
INNOVATION 
REDEFINED 
LOOK AT 
TODAY 
LOOK AT 
TOMORROW WHE R E TO Q&A 
START
WHAT IS INNOVATION?
INNOVATION OR INVENTION?
WHAT ABOUT THE DISRUPTIVE PART?
SOURCE: DIGITALTONTO
DISRUPTIVE INNOVATION 
REQUIRED MASSIVE CAPITAL, 
BUT SOMETHING CHANGED…
TECHNOLOGY UNLOCKED PEOPLE.
LOOK AT 
TODAY 
! 
Flickr: Sweetie187
CHANGE IS HAPPENING. THE STAGE IS SET. 
I3aac
Steve Rhode 
HYPER-CONNECTIVITY 
Developed In Collaboration With Daniel Charboneau
CRITICAL MASS 
Anirudh Koul 
Developed In Collaboration With Daniel Charboneau
IntelFreePress 
AND LOTS OF ENERGY!
PEOPLE ARE SELF-ORGANIZING & CREATING 
NEW EXPERIENCES ONLINE EVERYDAY.
MEET YOUR NEW 
CITIZENS 
Flickr: thinkmedialabs
87% of them 
have a cell phone. 
Flickr: Witer 
Source: Pew Internet Research
74% of them used 
location-based 
services (LBS). 
Flickr: Surrey County Council News 
Source: Pew Invternet Research
40% of them use a 
social networking site 
on their phone. 
Source: Pew Internet Research Flickr: Jason Howie
HOW OLD ARE 
THEY? 
Source: Pew Internet Research
THEY’RE MIMICKING 
THE REAL WORLD 
ONLINE.
SO HOW ARE COMPANIES & GOVERNMENT 
AGENCIES CAPTURING THEIR ENERGY?
Group of People 
CROWDSOURCING 
Distribution of Work
ACTIVE
PASSIVE 
200 Million Solved Each Day 
150,000 Hours Of Translation Work Per Day (Avg. 10 seconds per user)
HOW IS THIS IMPACTING GOVERNMENT?
O P E N D A T A
FEDERAL DATA DATA.GOV
STATE DATA
LOCAL DATA DATA.CITYOFNEWYORK.US
OPEN CRIME REPORTING
OPEN FINANCES
Sitegeist 
App Store: Sitegeist
G I S
AUGMENTED REALITY App Store: Layar
CROWDMAPPING www.crowdmap.com
LOCATION BASED APPS APP STORE: CLOAK
P A R T I C I P A T I O N
WHATSAPP
Text 
StreetBump.org
Copenhagen Wheel
SEECLICKFIX.COM 
SeeClickFix
We The People | whitehouse.gov
GOOGLE FLU TRENDS 
GOOGLE PERSON FINDER 
SOCIALIZED EMERGENCY COMMUNICATION
SELF-SERVICE COMMUNITIES TEXAS.GOV
NEXTDOOR 
WWW.NEXTDOOR.COM
OPEN INNOVATION CHALLENGE.GOV
POPVOX: OPEN LEGISLATION www.popvox.com
Sunlight Foundation Congress App 
App Store: Congress
APP INVENTOR www.appinventor.org
APP STORE: FIRECHAT 
OFFLINE SOCIAL NETWORKS
S H A R I N G E C O N O M Y
SOCIAL VOLUNTEERING www.sparked.com
G O V T E C H S T A R T U P S
Source: Knight Foundation
Source: Knight Foundation 
What’s Happening In The Market
DISCOVER 
WHAT’S NEXT 
! 
Flickr: Sweetie187
William Hook 
BYOA 
Bring Your Own Apps
RAPID INNOVATION
NEW FORMS OF CREATION
THE RISE OF GAMIFICATION 
amboo who? 
GOAL RULES FEEDBACK VOLUNTARY 
PARTICIPATION
CITIZENS AS SENSORS 
Google Play: S4 Sensor App
CITIZENS AS SCIENTISTS 
http://Fold.it
NEW WAYS TO INTERACT
NEW WAYS TO EXPERIENCE
PREDICTIVE EVERYTHING
Flickr: James Dellow 
IDENTITY DATA PROVIDERS 
IDP Concept Developed In Collaboration With Dan Charboneau Flickr: webtreats
Business Process 
IDENTIFY 
PROBLEM 
PROPOSE 
SOLUTIONS 
DISTRIBUTE 
FIND 
FUNDING 
IMPLEMENT 
SOLUTION 
VALIDATE IF 
IT WORKED 
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION 
TASKS 
CONNECTED SOCIAL SYSTEMS 
Flickr: webtreats
THE RISE OF 
WEARABLES 
! 
Motorola Moto 360
GOOGLE GLASSES
! 
Motorola Moto 360
Person-to-Person 
Self-Service 
Internet 
Mobile 
Augmented 
Predictive 
How Will This 
Impact The 
Public Sector? 
Gov 1.0 
Gov 2.0 
Beyond
WHERE TO 
START 
! 
Flickr: Sweetie187
1 . SHIFT YOUR MINDSET. 
IF YOU DON’T 
BUILD IT, SOMEONE 
ELSE WILL.
2 . FIND YOUR INTERNAL A-TEAM. 
Source: Tall Tress Leadership
3 . ENGAGE WITH YOUR COMMUNITY.
FACEBOOK HOOK 
EXTERNAL: YOU’VE BEEN 
TAGGED IN A PHOTO 
INTERNAL: WHAT DID I MISS? 
CLICK THE LINK! 
! 
CHECK PHONE 
LIKING, COMMENTING, 
SHARING, UPLOADING 
PICTURES 
ADAPTED BY DUSTIN HAISLER 
HOOK MODEL: NIR EYA L , HOOKED 
YOU GET TO SEE THE 
PICTURE 
! 
SOCIAL CONNECTEDNESS 
(‘ACCESS TO YOUR TRIBE’)
4 . IDENTIFY OPPORTUNITIES TO ENGAGE.
5 . EXPERIMENT LIKE YOU INVEST.
6 .MEASURE & ADAPT. 
Source: Wcreative-mpls
POSITIVE DISRUPTION 
REQUIRES OPERATING IN A 
STATE OF CONTINUOUS BETA.
www.erepubliclabs.com
Flickr: webtreats 
Any Questions? 
Dustin Haisler 
dhaisler@erepublic.com 
erepubliclabs.com

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New York Digital Government Summit- Dustin Haisler Keynote