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DISRUPTIVE INNOVATION IN GOVERNMENT 
@DUSTINHAISLER 
Flickr: webtreats
Flickr: webtreats 
AGENDA 
INNOVATION 
REDEFINED 
LOOK AT 
TODAY 
LOOK AT 
TOMORROW WHE R E TO Q&A 
START
WHAT IS INNOVATION?
INNOVATION OR INVENTION?
WHAT ABOUT THE DISRUPTIVE PART?
SOURCE: DIGITALTONTO
DISRUPTIVE INNOVATION 
REQUIRED MASSIVE CAPITAL, 
BUT SOMETHING CHANGED…
TECHNOLOGY UNLOCKED PEOPLE.
LOOK AT 
TODAY 
! 
Flickr: Sweetie187
CHANGE IS HAPPENING. THE STAGE IS SET. 
I3aac
Steve Rhode 
HYPER-CONNECTIVITY 
Developed In Collaboration With Daniel Charboneau
CRITICAL MASS 
Anirudh Koul 
Developed In Collaboration With Daniel Charboneau
IntelFreePress 
AND LOTS OF ENERGY!
PEOPLE ARE SELF-ORGANIZING & CREATING 
NEW EXPERIENCES ONLINE EVERYDAY.
MEET YOUR NEW 
CITIZENS 
Flickr: thinkmedialabs
87% of them 
have a cell phone. 
Flickr: Witer 
Source: Pew Internet Research
74% of them used 
location-based 
services (LBS). 
Flickr: Surrey County Council News 
Source: Pew Invternet Research
40% of them use a 
social networking site 
on their phone. 
Source: Pew Internet Research Flickr: Jason Howie
HOW OLD ARE 
THEY? 
Source: Pew Internet Research
THEY’RE MIMICKING 
THE REAL WORLD 
ONLINE.
SO HOW ARE COMPANIES & GOVERNMENT 
AGENCIES CAPTURING THEIR ENERGY?
Group of People 
CROWDSOURCING 
Distribution of Work
ACTIVE
PASSIVE 
200 Million Solved Each Day 
150,000 Hours Of Translation Work Per Day (Avg. 10 seconds per user)
HOW IS THIS IMPACTING GOVERNMENT?
O P E N D A T A
FEDERAL DATA DATA.GOV
STATE DATA
LOCAL DATA DATA.CITYOFNEWYORK.US
OPEN CRIME REPORTING
OPEN FINANCES
Sitegeist 
App Store: Sitegeist
G I S
AUGMENTED REALITY App Store: Layar
CROWDMAPPING www.crowdmap.com
LOCATION BASED APPS APP STORE: CLOAK
P A R T I C I P A T I O N
WHATSAPP
Text 
StreetBump.org
Copenhagen Wheel
SEECLICKFIX.COM 
SeeClickFix
We The People | whitehouse.gov
GOOGLE FLU TRENDS 
GOOGLE PERSON FINDER 
SOCIALIZED EMERGENCY COMMUNICATION
SELF-SERVICE COMMUNITIES TEXAS.GOV
NEXTDOOR 
WWW.NEXTDOOR.COM
OPEN INNOVATION CHALLENGE.GOV
POPVOX: OPEN LEGISLATION www.popvox.com
Sunlight Foundation Congress App 
App Store: Congress
APP INVENTOR www.appinventor.org
APP STORE: FIRECHAT 
OFFLINE SOCIAL NETWORKS
S H A R I N G E C O N O M Y
SOCIAL VOLUNTEERING www.sparked.com
G O V T E C H S T A R T U P S
Source: Knight Foundation
Source: Knight Foundation 
What’s Happening In The Market
DISCOVER 
WHAT’S NEXT 
! 
Flickr: Sweetie187
William Hook 
BYOA 
Bring Your Own Apps
RAPID INNOVATION
NEW FORMS OF CREATION
THE RISE OF GAMIFICATION 
amboo who? 
GOAL RULES FEEDBACK VOLUNTARY 
PARTICIPATION
CITIZENS AS SENSORS 
Google Play: S4 Sensor App
CITIZENS AS SCIENTISTS 
http://Fold.it
NEW WAYS TO INTERACT
NEW WAYS TO EXPERIENCE
PREDICTIVE EVERYTHING
Flickr: James Dellow 
IDENTITY DATA PROVIDERS 
IDP Concept Developed In Collaboration With Dan Charboneau Flickr: webtreat...
Business Process 
IDENTIFY 
PROBLEM 
PROPOSE 
SOLUTIONS 
DISTRIBUTE 
FIND 
FUNDING 
IMPLEMENT 
SOLUTION 
VALIDATE IF 
IT W...
THE RISE OF 
WEARABLES 
! 
Motorola Moto 360
GOOGLE GLASSES
! 
Motorola Moto 360
Person-to-Person 
Self-Service 
Internet 
Mobile 
Augmented 
Predictive 
How Will This 
Impact The 
Public Sector? 
Gov 1....
WHERE TO 
START 
! 
Flickr: Sweetie187
1 . SHIFT YOUR MINDSET. 
IF YOU DON’T 
BUILD IT, SOMEONE 
ELSE WILL.
2 . FIND YOUR INTERNAL A-TEAM. 
Source: Tall Tress Leadership
3 . ENGAGE WITH YOUR COMMUNITY.
FACEBOOK HOOK 
EXTERNAL: YOU’VE BEEN 
TAGGED IN A PHOTO 
INTERNAL: WHAT DID I MISS? 
CLICK THE LINK! 
! 
CHECK PHONE 
LIKI...
4 . IDENTIFY OPPORTUNITIES TO ENGAGE.
5 . EXPERIMENT LIKE YOU INVEST.
6 .MEASURE & ADAPT. 
Source: Wcreative-mpls
POSITIVE DISRUPTION 
REQUIRES OPERATING IN A 
STATE OF CONTINUOUS BETA.
www.erepubliclabs.com
Flickr: webtreats 
Any Questions? 
Dustin Haisler 
dhaisler@erepublic.com 
erepubliclabs.com
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
New York Digital Government Summit- Dustin Haisler Keynote
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New York Digital Government Summit- Dustin Haisler Keynote

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Keynote presentation from September 5, 2014, New York Digital Government Summit.

Published in: Government & Nonprofit

New York Digital Government Summit- Dustin Haisler Keynote

  1. 1. DISRUPTIVE INNOVATION IN GOVERNMENT @DUSTINHAISLER Flickr: webtreats
  2. 2. Flickr: webtreats AGENDA INNOVATION REDEFINED LOOK AT TODAY LOOK AT TOMORROW WHE R E TO Q&A START
  3. 3. WHAT IS INNOVATION?
  4. 4. INNOVATION OR INVENTION?
  5. 5. WHAT ABOUT THE DISRUPTIVE PART?
  6. 6. SOURCE: DIGITALTONTO
  7. 7. DISRUPTIVE INNOVATION REQUIRED MASSIVE CAPITAL, BUT SOMETHING CHANGED…
  8. 8. TECHNOLOGY UNLOCKED PEOPLE.
  9. 9. LOOK AT TODAY ! Flickr: Sweetie187
  10. 10. CHANGE IS HAPPENING. THE STAGE IS SET. I3aac
  11. 11. Steve Rhode HYPER-CONNECTIVITY Developed In Collaboration With Daniel Charboneau
  12. 12. CRITICAL MASS Anirudh Koul Developed In Collaboration With Daniel Charboneau
  13. 13. IntelFreePress AND LOTS OF ENERGY!
  14. 14. PEOPLE ARE SELF-ORGANIZING & CREATING NEW EXPERIENCES ONLINE EVERYDAY.
  15. 15. MEET YOUR NEW CITIZENS Flickr: thinkmedialabs
  16. 16. 87% of them have a cell phone. Flickr: Witer Source: Pew Internet Research
  17. 17. 74% of them used location-based services (LBS). Flickr: Surrey County Council News Source: Pew Invternet Research
  18. 18. 40% of them use a social networking site on their phone. Source: Pew Internet Research Flickr: Jason Howie
  19. 19. HOW OLD ARE THEY? Source: Pew Internet Research
  20. 20. THEY’RE MIMICKING THE REAL WORLD ONLINE.
  21. 21. SO HOW ARE COMPANIES & GOVERNMENT AGENCIES CAPTURING THEIR ENERGY?
  22. 22. Group of People CROWDSOURCING Distribution of Work
  23. 23. ACTIVE
  24. 24. PASSIVE 200 Million Solved Each Day 150,000 Hours Of Translation Work Per Day (Avg. 10 seconds per user)
  25. 25. HOW IS THIS IMPACTING GOVERNMENT?
  26. 26. O P E N D A T A
  27. 27. FEDERAL DATA DATA.GOV
  28. 28. STATE DATA
  29. 29. LOCAL DATA DATA.CITYOFNEWYORK.US
  30. 30. OPEN CRIME REPORTING
  31. 31. OPEN FINANCES
  32. 32. Sitegeist App Store: Sitegeist
  33. 33. G I S
  34. 34. AUGMENTED REALITY App Store: Layar
  35. 35. CROWDMAPPING www.crowdmap.com
  36. 36. LOCATION BASED APPS APP STORE: CLOAK
  37. 37. P A R T I C I P A T I O N
  38. 38. WHATSAPP
  39. 39. Text StreetBump.org
  40. 40. Copenhagen Wheel
  41. 41. SEECLICKFIX.COM SeeClickFix
  42. 42. We The People | whitehouse.gov
  43. 43. GOOGLE FLU TRENDS GOOGLE PERSON FINDER SOCIALIZED EMERGENCY COMMUNICATION
  44. 44. SELF-SERVICE COMMUNITIES TEXAS.GOV
  45. 45. NEXTDOOR WWW.NEXTDOOR.COM
  46. 46. OPEN INNOVATION CHALLENGE.GOV
  47. 47. POPVOX: OPEN LEGISLATION www.popvox.com
  48. 48. Sunlight Foundation Congress App App Store: Congress
  49. 49. APP INVENTOR www.appinventor.org
  50. 50. APP STORE: FIRECHAT OFFLINE SOCIAL NETWORKS
  51. 51. S H A R I N G E C O N O M Y
  52. 52. SOCIAL VOLUNTEERING www.sparked.com
  53. 53. G O V T E C H S T A R T U P S
  54. 54. Source: Knight Foundation
  55. 55. Source: Knight Foundation What’s Happening In The Market
  56. 56. DISCOVER WHAT’S NEXT ! Flickr: Sweetie187
  57. 57. William Hook BYOA Bring Your Own Apps
  58. 58. RAPID INNOVATION
  59. 59. NEW FORMS OF CREATION
  60. 60. THE RISE OF GAMIFICATION amboo who? GOAL RULES FEEDBACK VOLUNTARY PARTICIPATION
  61. 61. CITIZENS AS SENSORS Google Play: S4 Sensor App
  62. 62. CITIZENS AS SCIENTISTS http://Fold.it
  63. 63. NEW WAYS TO INTERACT
  64. 64. NEW WAYS TO EXPERIENCE
  65. 65. PREDICTIVE EVERYTHING
  66. 66. Flickr: James Dellow IDENTITY DATA PROVIDERS IDP Concept Developed In Collaboration With Dan Charboneau Flickr: webtreats
  67. 67. Business Process IDENTIFY PROBLEM PROPOSE SOLUTIONS DISTRIBUTE FIND FUNDING IMPLEMENT SOLUTION VALIDATE IF IT WORKED IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION TASKS CONNECTED SOCIAL SYSTEMS Flickr: webtreats
  68. 68. THE RISE OF WEARABLES ! Motorola Moto 360
  69. 69. GOOGLE GLASSES
  70. 70. ! Motorola Moto 360
  71. 71. Person-to-Person Self-Service Internet Mobile Augmented Predictive How Will This Impact The Public Sector? Gov 1.0 Gov 2.0 Beyond
  72. 72. WHERE TO START ! Flickr: Sweetie187
  73. 73. 1 . SHIFT YOUR MINDSET. IF YOU DON’T BUILD IT, SOMEONE ELSE WILL.
  74. 74. 2 . FIND YOUR INTERNAL A-TEAM. Source: Tall Tress Leadership
  75. 75. 3 . ENGAGE WITH YOUR COMMUNITY.
  76. 76. FACEBOOK HOOK EXTERNAL: YOU’VE BEEN TAGGED IN A PHOTO INTERNAL: WHAT DID I MISS? CLICK THE LINK! ! CHECK PHONE LIKING, COMMENTING, SHARING, UPLOADING PICTURES ADAPTED BY DUSTIN HAISLER HOOK MODEL: NIR EYA L , HOOKED YOU GET TO SEE THE PICTURE ! SOCIAL CONNECTEDNESS (‘ACCESS TO YOUR TRIBE’)
  77. 77. 4 . IDENTIFY OPPORTUNITIES TO ENGAGE.
  78. 78. 5 . EXPERIMENT LIKE YOU INVEST.
  79. 79. 6 .MEASURE & ADAPT. Source: Wcreative-mpls
  80. 80. POSITIVE DISRUPTION REQUIRES OPERATING IN A STATE OF CONTINUOUS BETA.
  81. 81. www.erepubliclabs.com
  82. 82. Flickr: webtreats Any Questions? Dustin Haisler dhaisler@erepublic.com erepubliclabs.com

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