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CITIZEN ENGAGEMENT
@DustinHaisler DustinHaisler.com
James Cridland
Source: Intel
CROWDSOURCING
CROWDSOURCING
Group of People
CROWDSOURCING
Group of People
Distributing Work
I give up
WHAT ELSE CAN WE
CROWDSOURCE?
Identification
App Store:Waze
SeeClickFix.com
Text
StreetBump.org
Ideation
MyStarbucksIdea.com
EnvisionSacramento.com
Challenge.gov
Microtasks
www.Fold.it
Crowdmap.com
SkillsForChange.org
Funding
Kickstarter.com
Citizinvestor.com
Spacehive.com
Implementation
Zirtual.com
MobileWorks.com
Developed In Collaboration With Daniel Charboneau
TaskRabbit.com
Validation
Amazon.com
Amazon.com
PopVox.com
Commons.CodeForAmerica.org
WHAT’S THE FUTURE?
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Developed In Collaboration With Daniel Charboneau
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Developed In Collaboration With Daniel Charboneau
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Business Process
Developed In Collaboration With Da...
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Business Process
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS...
VALIDATE IF
IT WORKED
IMPLEMENT
SOLUTION
FIND
FUNDING
DISTRIBUTE
TASKS
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
Developed In Col...
VALIDATE IF
IT WORKED
IMPLEMENT
SOLUTION
FIND
FUNDING
DISTRIBUTE
TASKS
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
1
2 3
4
56
Open ...
VALIDATE IF
IT WORKED
IMPLEMENT
SOLUTION
FIND
FUNDING
DISTRIBUTE
TASKS
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
VALIDATE IF
IT W...
Project A
Project B
Project C
City A
Project A
Project B
Project C
State Agency
Project A
Project B
Project C
City B
Open ...
Project A
Project B
Project C
City A
Project A
Project B
Project C
State Agency
Project A
Project B
Project C
City B
Open ...
WHAT CAN YOU CROWDSOURCE?
Infrastructure Grants
Public Work Orders
Community Challenges
Economic Development Initiatives
Software Project Reviews
Le...
WHERE DO YOU START?
Where Should You Start?
1. IDENTIFY A STARTING POINT
Where Should You Start?
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DISTRIBUTE
TASKS
FIND
FUNDING
IMPL...
1. IDENTIFY A STARTING POINT
Where Should You Start?
2. START ‘INSIDE’ YOUR AGENCY
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DIST...
1. IDENTIFY A STARTING POINT
Where Should You Start?
2. START ‘INSIDE’ YOUR AGENCY
3. GRADUALLY EXPAND YOUR CROWD
IDENTIFY...
1. IDENTIFY A STARTING POINT
Where Should You Start?
2. START ‘INSIDE’ YOUR AGENCY
3. GRADUALLY EXPAND YOUR CROWD
4. MEASU...
ALONE WE ARE WEAK.
COLLECTIVELY WE ARE STRONG.
WHAT CAN YOUR CROWD DO?
James Cridland
Stay InTouch!
Dustin Haisler
dustin@klablab.com
dustinhaisler.com
GTC West: Civic Engagement
GTC West: Civic Engagement
GTC West: Civic Engagement
GTC West: Civic Engagement
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GTC West: Civic Engagement

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GTC West: Civic Engagement

  1. 1. CITIZEN ENGAGEMENT @DustinHaisler DustinHaisler.com James Cridland
  2. 2. Source: Intel
  3. 3. CROWDSOURCING
  4. 4. CROWDSOURCING Group of People
  5. 5. CROWDSOURCING Group of People Distributing Work
  6. 6. I give up
  7. 7. WHAT ELSE CAN WE CROWDSOURCE?
  8. 8. Identification
  9. 9. App Store:Waze
  10. 10. SeeClickFix.com
  11. 11. Text StreetBump.org
  12. 12. Ideation
  13. 13. MyStarbucksIdea.com
  14. 14. EnvisionSacramento.com
  15. 15. Challenge.gov
  16. 16. Microtasks
  17. 17. www.Fold.it
  18. 18. Crowdmap.com
  19. 19. SkillsForChange.org
  20. 20. Funding
  21. 21. Kickstarter.com
  22. 22. Citizinvestor.com
  23. 23. Spacehive.com
  24. 24. Implementation
  25. 25. Zirtual.com
  26. 26. MobileWorks.com
  27. 27. Developed In Collaboration With Daniel Charboneau TaskRabbit.com
  28. 28. Validation
  29. 29. Amazon.com
  30. 30. Amazon.com
  31. 31. PopVox.com
  32. 32. Commons.CodeForAmerica.org
  33. 33. WHAT’S THE FUTURE?
  34. 34. IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION Developed In Collaboration With Daniel Charboneau
  35. 35. IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION Developed In Collaboration With Daniel Charboneau
  36. 36. IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION Business Process Developed In Collaboration With Daniel Charboneau
  37. 37. IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION Business Process IDENTIFY PROBLEM PROPOSE SOLUTIONS DISTRIBUTE TASKS FIND FUNDING IMPLEMENT SOLUTION VALIDATE IF IT WORKED Developed In Collaboration With Daniel Charboneau
  38. 38. VALIDATE IF IT WORKED IMPLEMENT SOLUTION FIND FUNDING DISTRIBUTE TASKS IDENTIFY PROBLEM PROPOSE SOLUTIONS Developed In Collaboration With Daniel Charboneau
  39. 39. VALIDATE IF IT WORKED IMPLEMENT SOLUTION FIND FUNDING DISTRIBUTE TASKS IDENTIFY PROBLEM PROPOSE SOLUTIONS 1 2 3 4 56 Open & Crowdsourced Business Process Developed In Collaboration With Daniel Charboneau
  40. 40. VALIDATE IF IT WORKED IMPLEMENT SOLUTION FIND FUNDING DISTRIBUTE TASKS IDENTIFY PROBLEM PROPOSE SOLUTIONS VALIDATE IF IT WORKED IMPLEMENT SOLUTION FIND FUNDING DISTRIBUTE TASKS IDENTIFY PROBLEM PROPOSE SOLUTIONS VALIDATE IF IT WORKED IMPLEMENT SOLUTION FIND FUNDING DISTRIBUTE TASKS IDENTIFY PROBLEM PROPOSE SOLUTIONS Project A Project B Project C City A Closed Knowledge Base Developed In Collaboration With Daniel Charboneau
  41. 41. Project A Project B Project C City A Project A Project B Project C State Agency Project A Project B Project C City B Open Knowledge Base Developed In Collaboration With Daniel Charboneau
  42. 42. Project A Project B Project C City A Project A Project B Project C State Agency Project A Project B Project C City B Open Knowledge Base Developed In Collaboration With Daniel Charboneau
  43. 43. WHAT CAN YOU CROWDSOURCE?
  44. 44. Infrastructure Grants Public Work Orders Community Challenges Economic Development Initiatives Software Project Reviews Legislative Processes Citizen Sentiment Analysis Capital Improvement Projects Website Improvements State Strategic Plans Comprehensive Roadmaps Software Development
  45. 45. WHERE DO YOU START?
  46. 46. Where Should You Start?
  47. 47. 1. IDENTIFY A STARTING POINT Where Should You Start? IDENTIFY PROBLEM PROPOSE SOLUTIONS DISTRIBUTE TASKS FIND FUNDING IMPLEMENT SOLUTION VALIDATE IF IT WORKED
  48. 48. 1. IDENTIFY A STARTING POINT Where Should You Start? 2. START ‘INSIDE’ YOUR AGENCY IDENTIFY PROBLEM PROPOSE SOLUTIONS DISTRIBUTE TASKS FIND FUNDING IMPLEMENT SOLUTION VALIDATE IF IT WORKED
  49. 49. 1. IDENTIFY A STARTING POINT Where Should You Start? 2. START ‘INSIDE’ YOUR AGENCY 3. GRADUALLY EXPAND YOUR CROWD IDENTIFY PROBLEM PROPOSE SOLUTIONS DISTRIBUTE TASKS FIND FUNDING IMPLEMENT SOLUTION VALIDATE IF IT WORKED
  50. 50. 1. IDENTIFY A STARTING POINT Where Should You Start? 2. START ‘INSIDE’ YOUR AGENCY 3. GRADUALLY EXPAND YOUR CROWD 4. MEASURE, ADAPT & SHARE IDENTIFY PROBLEM PROPOSE SOLUTIONS DISTRIBUTE TASKS FIND FUNDING IMPLEMENT SOLUTION VALIDATE IF IT WORKED
  51. 51. ALONE WE ARE WEAK. COLLECTIVELY WE ARE STRONG. WHAT CAN YOUR CROWD DO?
  52. 52. James Cridland Stay InTouch! Dustin Haisler dustin@klablab.com dustinhaisler.com

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