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CITIZEN ENGAGEMENT
@DustinHaisler DustinHaisler.com
James Cridland
Source: Intel
GTC West: Civic Engagement
GTC West: Civic Engagement
CROWDSOURCING
CROWDSOURCING
Group of People
CROWDSOURCING
Group of People
Distributing Work
GTC West: Civic Engagement
GTC West: Civic Engagement
I give up
WHAT ELSE CAN WE
CROWDSOURCE?
Identification
App Store:Waze
SeeClickFix.com
Text
StreetBump.org
Ideation
MyStarbucksIdea.com
EnvisionSacramento.com
Challenge.gov
Microtasks
www.Fold.it
Crowdmap.com
SkillsForChange.org
Funding
Kickstarter.com
Citizinvestor.com
Spacehive.com
Implementation
Zirtual.com
MobileWorks.com
Developed In Collaboration With Daniel Charboneau
TaskRabbit.com
Validation
Amazon.com
Amazon.com
PopVox.com
Commons.CodeForAmerica.org
WHAT’S THE FUTURE?
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Developed In Collaboration With Daniel Charboneau
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Developed In Collaboration With Daniel Charboneau
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Business Process
Developed In Collaboration With Daniel Charboneau
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
Business Process
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DISTRIBUTE
TASKS
FIND
FUNDING
IMPLEMENT
SOLUTION
VALIDATE IF
IT WORKED
Developed In Collaboration With Daniel Charboneau
VALIDATE IF
IT WORKED
IMPLEMENT
SOLUTION
FIND
FUNDING
DISTRIBUTE
TASKS
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
Developed In Collaboration With Daniel Charboneau
VALIDATE IF
IT WORKED
IMPLEMENT
SOLUTION
FIND
FUNDING
DISTRIBUTE
TASKS
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
1
2 3
4
56
Open &
Crowdsourced
Business Process
Developed In Collaboration With Daniel Charboneau
VALIDATE IF
IT WORKED
IMPLEMENT
SOLUTION
FIND
FUNDING
DISTRIBUTE
TASKS
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
VALIDATE IF
IT WORKED
IMPLEMENT
SOLUTION
FIND
FUNDING
DISTRIBUTE
TASKS
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
VALIDATE IF
IT WORKED
IMPLEMENT
SOLUTION
FIND
FUNDING
DISTRIBUTE
TASKS
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
Project A
Project B
Project C
City A
Closed Knowledge Base
Developed In Collaboration With Daniel Charboneau
Project A
Project B
Project C
City A
Project A
Project B
Project C
State Agency
Project A
Project B
Project C
City B
Open Knowledge Base Developed In Collaboration With Daniel Charboneau
Project A
Project B
Project C
City A
Project A
Project B
Project C
State Agency
Project A
Project B
Project C
City B
Open Knowledge Base Developed In Collaboration With Daniel Charboneau
WHAT CAN YOU CROWDSOURCE?
Infrastructure Grants
Public Work Orders
Community Challenges
Economic Development Initiatives
Software Project Reviews
Legislative Processes
Citizen Sentiment Analysis
Capital Improvement Projects
Website Improvements
State Strategic Plans
Comprehensive Roadmaps
Software Development
WHERE DO YOU START?
Where Should You Start?
1. IDENTIFY A STARTING POINT
Where Should You Start?
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DISTRIBUTE
TASKS
FIND
FUNDING
IMPLEMENT
SOLUTION
VALIDATE IF
IT WORKED
1. IDENTIFY A STARTING POINT
Where Should You Start?
2. START ‘INSIDE’ YOUR AGENCY
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DISTRIBUTE
TASKS
FIND
FUNDING
IMPLEMENT
SOLUTION
VALIDATE IF
IT WORKED
1. IDENTIFY A STARTING POINT
Where Should You Start?
2. START ‘INSIDE’ YOUR AGENCY
3. GRADUALLY EXPAND YOUR CROWD
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DISTRIBUTE
TASKS
FIND
FUNDING
IMPLEMENT
SOLUTION
VALIDATE IF
IT WORKED
1. IDENTIFY A STARTING POINT
Where Should You Start?
2. START ‘INSIDE’ YOUR AGENCY
3. GRADUALLY EXPAND YOUR CROWD
4. MEASURE, ADAPT & SHARE
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DISTRIBUTE
TASKS
FIND
FUNDING
IMPLEMENT
SOLUTION
VALIDATE IF
IT WORKED
ALONE WE ARE WEAK.
COLLECTIVELY WE ARE STRONG.
WHAT CAN YOUR CROWD DO?
James Cridland
Stay InTouch!
Dustin Haisler
dustin@klablab.com
dustinhaisler.com

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