IT-314 MIS (Practicals)

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IT-314 MIS (Practicals)

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IT-314 MIS (Practicals)

  1. 1. EXPERIMENT NO -1 (MIS and Its Functional Subsystems)Management information systems provide decision-makers information and feedback ondaily operations. Additionally, management information systems can be usedstrategically, often incorporating Web technology.Marketing MIS: Marketing Management Information System (MIS) supportsmanagerial activities in product development, distribution, pricing decisions, promotionaleffectiveness and sales forecasting.Inputs to Marketing MIS • Strategic plan and corporate policies • The TPS (Transaction Processing Systems) • External sources : • The competition • The marketMarketing MIS Subsystems and Outputs • Marketing research • Web based market research • Product development • Promotion and advertising • Product pricing 1
  2. 2. Human Resources MIS: Human Resource Management Information System (MIS) isconcerned with all of the activities related to employees and potential employees of theorganization.Inputs to the Human Resource MIS • Strategic plan or corporate policies • The TPS: o Payroll data o Order processing data o Personnel data • External sourcesHuman Resource MIS Subsystems and Outputs • Human resource planning • Personnel selection and recruiting • Training and skills inventory • Scheduling and job placement • Wage and salary administration 2
  3. 3. EXPERIMENT NO -2 Study of physical and conceptual structure of MISOur company is a twenty years old company, manufacturing cement in its ninedifferent Cement Plants all over the country. The technology used in cementmanufacturing is more or less the same; but the plants vary in terms of the tonnageper day (TPD) production of cement.Conceptual Structure of MIS: The cement manufacturing is fairly a stable affair andthe organization for this is functional and hierarchical. The Finance, Sales, andPersonnel are the centralized functions in location x, while the Production andMaterial are functions, which are decentralized. The plant manager is a ChiefExecutive at the Cement Plant, reporting to the Managing Director of the company.The plant manager is also responsible for the commercial, accounting and personneland such other functions, which are required to operate the plant. In fact, each plantis termed as the Strategic Business Unit (SBU) responsible for resources and results.Physical Structure of MIS: Our Company has a Management Services Department(MSD), which continuously studies the operation of business in the light of everhanging requirements of the Management of the cement business. The nature of thebusiness is such that a fuller utilization of the plant capacity coupled with a strictcost and expense control, are the keys to profitable business. The operations at theplant level are procurement, transportation and material handling of cement rawmaterial, distribution of cement as per advices received from location X, hiring oftemporary labor to clear the peak loads of distribution, And upkeep andmaintenance of plant to reduce breakdown and down times. 3
  4. 4. CONCEPTUAL STRUCTURE OF MIS OF OUR COMPANY Managing Director GM GM GM GM Management GM Projects andFinance Personnel Services Sales Construction Manager Plant Manager Production Manager Administration Law and And Distribution Secretarial Officer Officer Officer Officer Personnel Distribution Commercial Purchase 4
  5. 5. EXPERIMENT NO -3 (STUDY OF DSS ITS USERS AND CHARACTERISTICS)DEFINITION: - It is set of well indicated user friendly computer based tools thatcombined data with various decision making models to solve semi structured andunstructured problems.ITS USERS:-The ultimate user of DSS is decision maker in the cement company.However he or she may not actually run the system. There are four distinct usagepatterns 1. Subscription mode: - receives reports that are generated automatically on the regular basis. 2. Terminal mode: - decision maker is the direct user of the system by making online access. 3. Clerk mode: - In this decision maker uses the system directly but offline. 4. Intermediary mode: - the decision maker uses the system with intermediaries who perform the analysis and gives the report of the result.CHARACTERISTICS:- 1. It facilitates semi structured and unstructured decision making by bringing together data. 2. It provides decision support for several independent decisions. 3. It supports a wide variety of decision making processes and styles. 4. It tells the decision maker to make decision under dynamic business conditions. 5. It helps the decision maker to address ad hoc queries. Basically in this company DSS helps in problem situations. Problem 1:-In last six months recently a problem occurred in crushing hoopers. Due to heavy load for crushing in hoopers, the hammers were damaged due to hard stone crushing. Solution: - As the problem faced then the plant did stop working for 2- 3 days. Experts make the solution for this and mechanics checks the hoppers and replace the crushing hammers because the hammers heads were totally damaged. Problem 2:- Another problem occurred in the exhaust pipes to smoke out, because the silt had totally blocked the exhaust pipes. 5
  6. 6. Solution: - At this problem the exhaust pipes stops to exhaust the smoke whichare produced in the kiln. So the pipes were replaced with in a day by themechanics.Problem 3:- Belt conveyors broke.Solution: - Now the totally movement of belt stops due to which the wholetransportation of material stops. Belt conveyors were replaced with in 3 days. Atthis time the functioning of manufacturing stops. 6
  7. 7. EXPERIMENT NO -4 (STUDY OF INFORMATION SYSTEM AND ITS TYPES)INFORMATION SYSTEM: - Means an interconnected set of information resources under the samedirect management control that shares common functionality. A system normally includes hardware,software, information, data, applications, communications, and people.DEFINITIONS: 1. A system, whether automated or manual, that comprises people, machines, and/or methodsorganized to collect, process, transmit, and disseminate data that represent user information.2. The entire infrastructure, organization, personnel, and components for the collection, processing,storage, transmission, display, dissemination, and disposition of information.TYPES OF INFORMATION SYSTEM:-The main kinds of information systems in business are described briefly below:Information DescriptionSystemExecutive An Executive Support System ("ESS") is designed to help senior managementSupport Systems make strategic decisions. It gathers analyses and summarizes the key internal and external information used in the business. A good way to think about an ESS is to imagine the senior management team at the main branch having a software program that shows the current status of all the operating Branches. ESS typically involves lots of data analysis and modeling tools such as "what-if" analysis to help strategic decision-making.Management A management information system ("MIS") is mainly concerned with internalInformation sources of information. MIS usually take data from the transaction processingSystems systems and summarize it into a series of management reports. MIS reports tend to be used by middle management and operational supervisors.Decision-Support Decision-support systems ("DSS") are specifically designed to help managementSystems make decisions in situations where there is uncertainty about the possible outcomes of those decisions. DSS comprise tools and techniques to help gather relevant information and analyze the options and alternatives. DSS often involves use of complex spreadsheet and databases to create "what-if" models. 7
  8. 8. Knowledge Knowledge Management Systems ("KMS") exist to help businesses create andManagement share information. These are typically used in a business where employees createSystems new knowledge and expertise - which can then be shared by other people in the organization to create further commercial opportunities. Good examples include firms of lawyers, accountants and management consultants. KMS are built around systems which allow efficient categorization and distribution of knowledge. For example, the knowledge itself might be contained in word processing documents, spreadsheets, PowerPoint presentations, Internet pages or the local plant files. To share the knowledge, a KMS would use group collaboration systems such as an intranet, which are shared by all plants via a communication medium.Transaction As the name implies, Transaction Processing Systems ("TPS") are designed toProcessing process routine transactions efficiently and accurately. A business will haveSystems several (sometimes many) TPS; for example: - Billing systems to send invoices to customers - Systems to calculate the weekly and monthly payroll and tax payments - Production and purchasing systems to calculate raw material requirements - Stock control systems to process all movements into, within and out of the businessOffice Office Automation Systems are systems that try to improve the productivity ofAutomation employees who need to process data and information. Perhaps the best example isSystems a system that allow employees to work from home or whilst on the move. 8
  9. 9. EXPERIMENT NO -5 (Study of ERP and its Limitation)ERP is one of the most widely implemented business software systems in a wide varietyof industries and organizations. ERP is the acronym of Enterprise Resource Planning.ERP is just not only software. ERP definition refers to both; ERP software and businessstrategies that implement ERP system. ERP implementation utilizes various ERP software applications to improve theperformance of organizations for1) resource planning,2) management control and3) operational control.Simple Block diagram of ERP.Limitations of ERP include: 9
  10. 10. 1. Customization of the ERP software is limited. Some customization may involve changing of the ERP software structure which is usually not allowed.2. Re-engineering of business processes to fit the "industry standard" prescribed by the ERP system may lead to a loss of competitive advantage.3. ERP systems can be very expensive to install.4. ERP vendors can charge sums of money for annual license renewal that is unrelated to the size of the company using the ERP or its profitability.5. Systems can be difficult to use.6. The system can suffer from the "weakest link" problem—an inefficiency in one department or at one of the partners may affect other participants.7. The blurring of company boundaries can cause problems in accountability, lines of responsibility, and employee morale.8. Resistance in sharing sensitive internal information between departments can reduce the effectiveness of the software.9. There are frequent compatibility problems with the various legacy systems of the partners.10. The system may be over-engineered relative to the actual needs of the customer. 10
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