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Ágil transformando o banco: Quem disse que seria fácil?

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Apresentação do Agil Trends Gov 2018.

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Ágil transformando o banco: Quem disse que seria fácil?

  1. 1. �gil Transformando o Banco: Quem disse que seria f�cil?
  2. 2. Quem sou eu? INTERESSE Agilidade, Lean, Kanban, DevOps e Transforma��o Digital NO MOMENTO ESTOU Gerente de Infraestrutura Grupo de Coaliz�o �gil CERTIFICA��ES �gil: PSM I, PSPO I, LITA, ASF, SFC Outras: PMP, ITIL, CTFL, CPA-20 EU Daniel Souza Santos Mais de 11 anos de Banese
  3. 3. CONGLOMERADO BANESE +800 mil Pessoa F�sica +30 mil Pessoa Jur�dica +540 mil Banese Card Clientes 63 Ag�ncias 236 Correspondentes +500 ATMs Canais Convencionais +65% Internet e Mobile +14% ATMs +3% Saque e Pague Auto Atendimento Banco Banese CASSE SERGUS Conglomerado +39% Cr�dito Comercial +44% Dep�sito � Vista +42% Dep�sito a Prazo Market Share +1.700 Empregos Diretos +350 Terceirizados +3,3 mi Cursos e Treinamentos (2014 a 2017) Colaboradores CORRETORA SEAC Instituto BANESE
  4. 4. AGENDA A FAZER FAZENDO FEITO Qual o problema? Como resolver? Resultados e Li��es Aprendidas
  5. 5. Qual o Problema? Pouca entrega de VALOR para o cliente Prioriza��o ca�tica Demora nas entregas Pouca Visibilidade Estimativa ruim Muito WIP (Work in Progress) Waterfall sprints
  6. 6. AGENDA A FAZER FAZENDO FEITO Qual o problema? Como resolver? Resultados e Li��es Aprendidas
  7. 7. Como Resolver? Hist�rico
  8. 8. Pesquisa sobre o Banese Entrevistas Observa��o do trabalho e cerim�nias Revis�o de dados e artefatos Como Resolver? Descoberta Organizacional
  9. 9. Como Resolver? Jornada 2017/2018 AGO SET OUT NOV DEZ JAN FEV MAR ABR MAI JUN JUL DESTRAVAR MOTOR DE ENTREGA DE VALOR COORDENA��O DE TRABALHO DE TIMES FOCO NO TRABALHO CORRETO CAD�NCIA ORGANIZACIONAL
  10. 10. Como Resolver? Destravar o Motor de Entrega Back to Basic: Coaching, mentoring, treinamentos e certifica��es Diminuir e limitar o WIP (Work in Progress) Defini��o de Donos de Produto por time
  11. 11. Donos do Produto trabalhando colaborativamente Foco e Coordena��o Planejamento Integrado das equipes Reuni�es de sincroniza��o de Scrum Masters e Donos de Produto Como Resolver? Coordena��o de Trabalho de Times
  12. 12. Como Resolver? Foco no Trabalho Correto Organizar o trabalho em Iniciativas, Features e etc. (Planning Onion) Gerenciar o Fluxo de Prepara��o Trabalho coordenado dos Donos de Produto com o apoio do Gerente de Produto Iniciativa Feature Release Itera��o Di�ria
  13. 13. Grande Planejamento Integrado (Big Room Planning) Or�amenta��o Como Resolver? Cad�ncia Organizacional
  14. 14. AGENDA A FAZER FAZENDO FEITO Qual o problema? Como resolver? Resultados e Li��es Aprendidas
  15. 15. Resultados Uso Canais Digitais 26% Satisfa��o APP ANDROID: 4,1 para 4,3 IOS: 3,5 para 4,7 Lead Time 70% Previsibilidade Mais de 85% Avalia��o (Reclame Aqui) 3,75 para 7,23 Throughput 15% *1 ano *8 meses
  16. 16. Escrit�rio de Projetos Corporativo e Comit� de Planejamento Estrat�gico Prioriza��o da aloca��o de recurso em detrimento ao fluxo cont�nuo Donos de Produtos que n�o est�o 100% dedicados Times respons�veis por v�rios produtos Li��es Aprendidas N�O est� funcionando bem
  17. 17. Scrum, Pr�ticas XP, Lean e Kanban Pr�ticas, ferramentas e Cultura DevOps Meetups e Participa��o em eventos Planning Onion e Planejamento Integrado Donos de Produto e Gerente de Produto Agile Coach Li��es Aprendidas Est� funcionando legal
  18. 18. Li��es Aprendidas Melhoria Cont�nua Reestruturar Equipe de Arquitetura Avaliar T�cnicas e Frameworks Planejamento Integrado �gil nas �reas de Neg�cio Lean Portf�lio
  19. 19. Li��es Aprendidas Grande Planejamento Integrado https://youtu.be/Fg2pEvbK8qA
  20. 20. AGENDA A FAZER FAZENDO FEITO Qual o problema? Como resolver? Resultados e Li��es Aprendidas
  21. 21. https://www.linkedin.com/in/dsouzasantos/ daniel.santos@banese.com.br dsouzasantos@gmail.com O B R I G A D O
  22. 22. @banese /banese @banese

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