Lecture 3
Collaborative Design
UX Prototyping / IID 2014 Spring
Class hours : Fri 3 pm – 7 pm
21st March
The Last Week’s Homework
Lecture #3 IID_UX Prototyping 2
Complete Studio
Assignments
Finish
Video in a time
capsule
Readin...
The Paper List
• Week 03 Reading
– Gaver, W., Dunne, A., & Pacenti, E. (1999). "Cultural Probes," Interactions 6(1), pp21-...
To Do List for Today
• Seminar
– Core Research Ideas : Bring out some keywords or related technological
trends, background...
To Do List for Today
• Present your digital memento
– What did you collect your visual images, and why?
• Pinterest Mood b...
To Do List for Today
• Studio
– Write your own system concept statement
– Based on the system concept statement’s elements...
COLLABORATIVE DESIGN
: HOW TO COMMUNICATE WITH USERS
Lecture 3.
Lecture #3 IID_UX Prototyping 7
INTRODUCTION
Lecture #3 IID_UX Prototyping 8
Figure 3-2
Observation and interviewing for contextual data collection.
INTRODUCTION:MUTTS Case Study
• MUTTS
– Middleburg University Ticket Transaction Service
• The current business process su...
INTRODUCTION:MUTTS Case Study
• Organizational context of the existing system
– The supervisor of MUTTS wishes to expand r...
THE SYSTEM CONCEPT STATEMENT
• What is it?
– A system concept statement is typically 100 to 150 words in length.
– It is a...
THE SYSTEM CONCEPT STATEMENT
• An effective system concept statement answers at least the following
questions:
– What is t...
THE SYSTEM CONCEPT STATEMENT
• Example: System Concept Statement for the Ticket Kiosk System
Lecture #3 IID_UX Prototyping...
Next Week Reading List
• Download From YSCEC > User Experience Prototyping > Books &
Papers > Week 04 Reading
– Blythe, M....
Homework
Lecture #3 IID_UX Prototyping 15
Complete Studio
Assignments #1
Readings And
Critiques
(Assign
Presenters for
Eac...
Contacts
• Email
– digital.sd.lab@gmail.com
• Class Blog
– Lecture Slides
• http://uxprototyping.tumblr.com/
– Studio Work...
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Week 03 Collaborative Design

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Week 03 Collaborative Design

  1. 1. Lecture 3 Collaborative Design UX Prototyping / IID 2014 Spring Class hours : Fri 3 pm – 7 pm 21st March
  2. 2. The Last Week’s Homework Lecture #3 IID_UX Prototyping 2 Complete Studio Assignments Finish Video in a time capsule Readings And Critiques (Assign Presenters for Each Paper) 1 2 3 Pinterest - Set up your account - Make the initiall boards - Upload requited images Your Blog Post #3 - Title “Digital Memento” - Edit it in the length of 2-3 mins - Share the vimeo(or youtube) link on your blog Your Blog Post #4 - Summarize the papers - Add your critiques for each papers
  3. 3. The Paper List • Week 03 Reading – Gaver, W., Dunne, A., & Pacenti, E. (1999). "Cultural Probes," Interactions 6(1), pp21-29. – Gaver, W., Boucher, A., Pennington, S. and Walker, B., (2004). Cultural Probes and the value of uncertainty. Interactions, Volume XI.5, pp. 53-56. (Kim, sukwan) – Auger, J., (2014). Living With Robots: A Speculative Design Approach, Journal of Human-Robot Interaction, Vol. 3, No. 1, 2014, pp. 20-42. (Song, Horyun) – Sabanovic, S., Reeder, S. & Kechavarzi, B. (2014). Designing Robots in the Wild: In situ Prototype Evaluation for a Break Management Robot, Journal of Human-Robot Interaction, Vol. 3, No. 1, 2014, pp. 70-88. (Hong, Kyungjin) – Bowen, S., & Petrelli, D. (2011) Remembering todaytomorrow:Exploring the human-centred design of digital mementos, International Jounal of Human-Computer Studies 69, pp. 324-337. (Jo, Yein) Lecture #3 IID_UX Prototyping 3
  4. 4. To Do List for Today • Seminar – Core Research Ideas : Bring out some keywords or related technological trends, backgrounds, and concerns – Research Questions : What they investigated – Key theories : Some they referred and some they developed by their own – Method : How they proved – Results & Findings : What they learned from the study Lecture #3 IID_UX Prototyping 4
  5. 5. To Do List for Today • Present your digital memento – What did you collect your visual images, and why? • Pinterest Mood board – How did you make your own story • Video in a time capsule Lecture #3 IID_UX Prototyping 5
  6. 6. To Do List for Today • Studio – Write your own system concept statement – Based on the system concept statement’s elements, such as the goals, the name of the system, and the system users, design your own cultural probes research. – Design a probe package. – Confirm the studio setting. • Blog/Pinterest/GitHub etc • VVVV Lecture #3 IID_UX Prototyping 6
  7. 7. COLLABORATIVE DESIGN : HOW TO COMMUNICATE WITH USERS Lecture 3. Lecture #3 IID_UX Prototyping 7
  8. 8. INTRODUCTION Lecture #3 IID_UX Prototyping 8 Figure 3-2 Observation and interviewing for contextual data collection.
  9. 9. INTRODUCTION:MUTTS Case Study • MUTTS – Middleburg University Ticket Transaction Service • The current business process suffers from numerous drawbacks – All customers have to go to one location to buy tickets in person. – MUTTS has partnered with Tickets4ever.com as a national online tickets distribution platform. However, Tickets4ever.com suffers from low reliability and has a reputation for poor user experience. – Current operation of MUTTS involves multiple systems that do not work together very well. – The rapid hiring of ticket sellers to meet periodic high demand is hampered by university and state hiring policies. Lecture #3 IID_UX Prototyping 9
  10. 10. INTRODUCTION:MUTTS Case Study • Organizational context of the existing system – The supervisor of MUTTS wishes to expand revenue-generating activities. – To leverage their increasing national academic and athletic prominence, the university is seeking a comprehensive customized solution that includes integration of tickets for athletic events (currently tickets to athletic events are managed by an entirely different department). – By including tickets for athletic events that generate significant revenue, MUTTS will have access to resources to support their expansion. – The university is undergoing a strategic initiative for unified branding across all its departments and activities. The university administration is receptive to creative design solutions for MUTTS to support this branding effort. Lecture #3 IID_UX Prototyping 10
  11. 11. THE SYSTEM CONCEPT STATEMENT • What is it? – A system concept statement is typically 100 to 150 words in length. – It is a mission statement for a system to explain the system to outsiders and to help set focus and scope for system development internally. – Writing a good system concept statement is not easy. – The amount of attention given per word is high. A system concept statement is not just written; it is iterated and refined to make it as clear and specific as possible. Lecture #3 IID_UX Prototyping 11
  12. 12. THE SYSTEM CONCEPT STATEMENT • An effective system concept statement answers at least the following questions: – What is the system name? – Who are the system users? – What will the system do? – What problem(s) will the system solve? (You need to be broad here to include business objectives.) – What is the design vision and what are the emotional impact goals? In other words, what experience will the system provide to the user? This factor is especially important if the system is a commercial product. Lecture #3 IID_UX Prototyping 12
  13. 13. THE SYSTEM CONCEPT STATEMENT • Example: System Concept Statement for the Ticket Kiosk System Lecture #3 IID_UX Prototyping 13 The Ticket Kiosk System will replace the old ticket retail system, the Middleburg University Ticket Transaction Service, by providing 24-hour-a-day distributed kiosk service to the general public. This service includes access to comprehensive event information and the capability to rapidly purchase tickets for local events such as concerts, movies, and the performing arts. The new system includes a significant expansion of scope to include ticket distribution for the entire MU athletic program. Transportation tickets will also be available, along with directions and parking information for specific venues. Compared to conventional ticket outlets, the Ticket Kiosk System will reduce waiting time and offer far more extensive information about events. A focus on innovative design will enhance the MU public profile while Fostering the spirit of being part of the MU community and offering the customer a Beaming interaction experience. (139 words)
  14. 14. Next Week Reading List • Download From YSCEC > User Experience Prototyping > Books & Papers > Week 04 Reading – Blythe, M. et. al. Interdisciplinary criticism: analysing the experience of riot! a location-sensitive digital narrative, Behaviour & Information Technology, Vol. 25, No. 2, pp.127 – 139. – Loeliger, E., & Stockman, T., (2013) Wayfinding without Visual Cues : Evaluation of an Interactive Audio Map System, Interacting with Computers. Lecture #3 IID_UX Prototyping 14
  15. 15. Homework Lecture #3 IID_UX Prototyping 15 Complete Studio Assignments #1 Readings And Critiques (Assign Presenters for Each Paper) Complete the Online Survey 1 2 3 Your Blog Post #5 - The System Concept Statement Your Blog Post #6 - Cultural Probe Ideas - The Cultural Probe Page Design Your Blog Post #7 - Summarize the papers - Add your critiques for each papers Google Doc Survey - Background Information for Team-ups - https://docs.google.com/forms /d/1phvvuDydK- 6QYPxXMmoQ3aR0mEOn2_Xtw9TiXi5 sk3E/viewform Submission Due : 11: 59 pm Thur. 27th March
  16. 16. Contacts • Email – digital.sd.lab@gmail.com • Class Blog – Lecture Slides • http://uxprototyping.tumblr.com/ – Studio Workshops • http://ixdstudio.wordpress.com/ Lecture #3 IID_UX Prototyping 16

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