Health careWorking toward Affordability & Accessibility
The ProblemIt is difficult to create change towardaffordability and accessibility in the U.S. healthcare system because of...
Assumptions + Biases- It is complex                         -Our research and interviews within the                       ...
Health Care System MapExamples
Health Care System MapExamples
Research
QuestionsWho are the policy changers/ decision makers?What are they basing their decision on?Who sets the prices for insur...
The Facts● No industrialized country in the world has a health care    system like the U.S..●   Most bankruptcies in the U...
System Maps
System Maps
System Maps
WorkshopPARTICIPANTSMichael HillisActivist from Lights on HealthcareRichard BrunoMedical Student at OHSU and president ofM...
Workshop
Workshop
Workshop
Final Maps
Final Maps
Final Maps
Final Maps
Matrix
Next stepsFurther develop system maps for providers and policymakers toward creating cohesion amongst progressives.● Pharm...
Next stepsCreate a campaign using strategic language for single-payer health care.
Next steps
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Mapping the Health Care System

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This project was done as a pilot project of the Illahee Institute. There were four of us in our Participatory Design class who decided to take it on. We started by doing secondary research to become more familiar with the health care system, followed by primary research interviews with various stakeholders in the system. We went through a lot of work to decide at what level of detail we wanted to define our stakeholders, and then just started in trying to understand the relationships between them. Our final iterations are based on the maps that we made with participants in our workshop. Afterwards, we had the opportunity to share our maps with Wendell Potter and a group of key individuals in the health care system. We were given a positive response and gathered some ideas as to how we could take this project further in the future.

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Mapping the Health Care System

  1. 1. Health careWorking toward Affordability & Accessibility
  2. 2. The ProblemIt is difficult to create change towardaffordability and accessibility in the U.S. healthcare system because of its complexity.
  3. 3. Assumptions + Biases- It is complex -Our research and interviews within the health care system were heavily- There are numerous stockholders skewed by people working towards- It is expensive change, specifically single-payer health care systems- A lot of people are unhappy with it -as a result, our systems maps and project research tend towards these- It is always a political agenda viewpoints- It is confusing- It is a big system- Without insurance you are SOL- It is a problem
  4. 4. Health Care System MapExamples
  5. 5. Health Care System MapExamples
  6. 6. Research
  7. 7. QuestionsWho are the policy changers/ decision makers?What are they basing their decision on?Who sets the prices for insurance and what are theyBased on?Who do these people listen to?Does or can the public have and say, and if so how?What are the relationships between stakeholders?
  8. 8. The Facts● No industrialized country in the world has a health care system like the U.S..● Most bankruptcies in the U.S. are from medical emergencies.● Insurance companies are brokers with too much power● Massachusetts health care reform has 96% of the population covered, but it has not solved their problems.● Reform in Vermont will transform their health care into a single payer system.
  9. 9. System Maps
  10. 10. System Maps
  11. 11. System Maps
  12. 12. WorkshopPARTICIPANTSMichael HillisActivist from Lights on HealthcareRichard BrunoMedical Student at OHSU and president ofMad as Hell Doctors Student ChapterDon HarkerAuthor, Birdwatcher, Epiphany Expert, and PNCACollaborative Design Supermentor
  13. 13. Workshop
  14. 14. Workshop
  15. 15. Workshop
  16. 16. Final Maps
  17. 17. Final Maps
  18. 18. Final Maps
  19. 19. Final Maps
  20. 20. Matrix
  21. 21. Next stepsFurther develop system maps for providers and policymakers toward creating cohesion amongst progressives.● Pharmacy-Insurance● Doctors-Hospitals ● Pharmaceuticals-Insurance
  22. 22. Next stepsCreate a campaign using strategic language for single-payer health care.
  23. 23. Next steps

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