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Lesson Teamwork & Leadership


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What business owners should know about teamwork & leadership

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Lesson Teamwork & Leadership

  1. 1. TEAMWORK & LEADERSHIP By Dr. Mark D. Yates The British American Security Expert T: UK. (0) 151 645 9180 E: [email_address] W: ©Mark Yates & Associates Inc. T: 0151 334 4277. E:
  2. 2. Question <ul><li>How do you think you can generate revenue from businesses? </li></ul>Mark Yates & Associates Inc. T: 0151 334 4277. E:
  3. 3. By Working As A T.E.A.M. T ogether E veryone A chieves M ore ©Mark Yates & Associates Inc. T: 0151 334 4277. E:
  4. 4. The Yates Leadership Philosophy <ul><li>Lead, </li></ul><ul><li>Follow </li></ul><ul><li>Or Get </li></ul><ul><li>Out Of </li></ul><ul><li>The Way </li></ul>Copyright Dr. Mark D. Yates
  5. 5. Team Dynamics <ul><li>T.E.A.M. </li></ul><ul><li>Most instructors state there is no ‘I’ in the word TEAM. </li></ul><ul><li>This is correct for most teams. </li></ul><ul><li>QUESTION – SHOW OF HANDS: Is it correct for our team? </li></ul><ul><li>ANSWER: It’s incorrect. We are running a different type of team. In our team, we have to also operate as individuals to meet our targets. </li></ul>Copyright Dr. Mark D. Yates
  6. 6. Leadership <ul><li>But teamwork is still very important, because if you work as a team, </li></ul><ul><li>I can train you to become a first class leader. </li></ul><ul><li>And then I can lead you to massive sources of NEW revenue. </li></ul>Copyright Dr. Mark D. Yates
  7. 7. Forming A Dynamic Team <ul><li>Strive for Elite STATUS. </li></ul><ul><li>Instil a sense of belonging to a Special Forces Unit. </li></ul><ul><li>Be ruthless in selection of personnel. </li></ul><ul><li>Hire & fire with an eye on YOUR long term goal. </li></ul><ul><li>To keep a sustainable management team of 64 people, you have to recruit hundreds. </li></ul><ul><li>Everything starts with recruiting and retaining </li></ul><ul><li>7 people for your individual team. </li></ul>Copyright Dr. Mark D. Yates
  8. 8. Personnel Qualities Required <ul><li>HIRING CRITERIA </li></ul><ul><li>Positive Attitude. </li></ul><ul><li>Performance Led. </li></ul><ul><li>Hard Working </li></ul><ul><li>Trainability. </li></ul><ul><li>Confidence. </li></ul><ul><li>Positive Millionaire Mind-Set. </li></ul><ul><li>Team & Individual Player. </li></ul><ul><li>Competitive Mind-Set. </li></ul><ul><li>Realistic Expectations. </li></ul><ul><li>Ability to Beg, Steal or Borrow to get over the first 12 hurdles. </li></ul>Copyright Dr. Mark D. Yates
  9. 9. Personnel Qualities Not Required <ul><li>FIRING CRITERIA </li></ul><ul><li>Negativity. </li></ul><ul><li>Whinging. </li></ul><ul><li>Lazy. </li></ul><ul><li>Loser Mentality. </li></ul><ul><li>Inability to shrug off other people’s negativity. </li></ul><ul><li>FIRING CRITERIA </li></ul><ul><li>Lack of Performance. </li></ul><ul><li>Inability to Embrace Training. </li></ul><ul><li>Inability to Assimilate Training. </li></ul><ul><li>Inability to Help Others. </li></ul>Copyright Dr. Mark D. Yates
  10. 10. Bullshit Talks & Bullshit Walks <ul><li>One of the most critical aspects of forming a DYNAMIC team, is never to bond with a loser. </li></ul><ul><li>Losers whine, complain, bullshit, make excuses, lie, cheat, become negative, and eventually drag the rest of your team down. </li></ul><ul><li>It’s the bad apple in the barrel syndrome. Be cruel to be kind. Bin the bullshitters ASAP. </li></ul>Copyright Dr. Mark D. Yates
  11. 11. Current Team Skills <ul><li>Some of you already have current industry sector work experience, i.e.... </li></ul><ul><li>Car Sales. </li></ul><ul><li>Graphic Design. </li></ul><ul><li>Health & Beauty. </li></ul><ul><li>Military. </li></ul><ul><li>Security. Etc, Etc. </li></ul><ul><li>We need to identify the skills & current experience of everyone in the team </li></ul><ul><li>& then tap into this expertise. </li></ul>Copyright Dr. Mark D. Yates
  12. 12. Identify, Then Target Your Specific Business Groups <ul><li>Target the individual industries and then break them down into manageable bite size groups, or individual businesses. </li></ul><ul><li>Once you’ve done this, you can then begin to really focus in on a particular business sector. </li></ul><ul><li>Then try your hardest to sell a CLEAN DEAL to one of these industry sectors. i.e. The Security Industry. </li></ul>Copyright Dr. Mark D. Yates
  13. 13. Additional Revenue Generation <ul><li>It is significantly easier to sell to an existing client than it is to a new one. </li></ul><ul><li>74% of British businesses feel they are under financed. Therefore every business is looking for an avenue for additional revenue generation. </li></ul><ul><li>You have the means to help them achieve this. </li></ul>Copyright Dr. Mark D. Yates
  14. 14. Question <ul><li>What do you currently </li></ul><ul><li>know about the </li></ul><ul><li>British Security </li></ul><ul><li>Industry? </li></ul>Copyright Dr. Mark D. Yates
  15. 15. UK Security Industry Facts And Figures <ul><li>Estimated 8,000 security companies </li></ul><ul><li>Approx’ 350,000 employed in industry </li></ul><ul><li>Over 125,000 security officers </li></ul><ul><li>Approx 2,000 manned security companies </li></ul><ul><li>British Security Industry Association BSIA, </li></ul>Copyright Dr. Mark D. Yates
  16. 16. Security Industry Overview <ul><li>Pre Sept 11 th 2001 </li></ul><ul><li>Security was one of the top ten global industry growth sectors. </li></ul><ul><li>Post Sept 11 th 2001 </li></ul><ul><li>Security expenditure has gone through the roof. The amount spent to date runs into billions of pounds/dollars. </li></ul><ul><li>Security Industry 11% anticipated growth through 2006. </li></ul>Copyright Dr. Mark D. Yates
  17. 17. Copyright Dr. Mark D. Yates <ul><li>Manned security services </li></ul><ul><li>Retail & leisure </li></ul><ul><li>Parking </li></ul><ul><li>Fire alarms </li></ul><ul><li>Civil enforcement </li></ul><ul><li>CCTV/Access control </li></ul><ul><li>Investigation </li></ul>Security Sectors Include <ul><li>Aviation </li></ul><ul><li>Transporting property </li></ul><ul><li>Door supervisors </li></ul><ul><li>Community wardens </li></ul><ul><li>Close protection </li></ul><ul><li>Intruder alarm engineering </li></ul><ul><li>Security management </li></ul>
  18. 18. Enough Information <ul><li>The limited information contained on the previous three slides is enough information to offer you the chance to make an informed decision about whether you should allocate members of your team (your subordinates) to focus in on that particular industry. </li></ul><ul><li>Question-Show of Hands: Does the Security industry offer your business the chance to grow and increase your financial turnover. </li></ul><ul><li>Answer: Absolutely. </li></ul>Copyright Dr. Mark D. Yates
  19. 19. Other Valuable Information <ul><li>The previous three slides also gives you lots of other vital information. </li></ul><ul><li>Thousands of people employed in the Security Industry. What do we know about them? </li></ul><ul><li>Most of them are working for minimum wage. </li></ul><ul><li>Most of them have little, if any promotional opportunities. </li></ul><ul><li>Most of them would jump at the opportunity to join a dynamic business like yours. </li></ul><ul><li>To lead your team, you have to have a team, so recruit, recruit, recruit. </li></ul>Copyright Dr. Mark D. Yates
  20. 20. Your Expertise <ul><li>If you have industry experience in other business fields then break down your particular area, like I did in the security industry slides. </li></ul><ul><li>i.e. Car Sales. </li></ul><ul><li>Graphic Design. </li></ul><ul><li>Health & Beauty. Etc, etc. </li></ul>Copyright Dr. Mark D. Yates
  21. 21. In Summary <ul><li>The most dynamic leaders never become friends with their subordinates. If you become friends they lose sight of the fact that you are their leader. </li></ul><ul><li>QUESTIONS </li></ul>Copyright Dr. Mark D. Yates
  22. 22. <ul><li>T: UK 0151 645 9180 </li></ul><ul><li>C: 07736 777553 </li></ul><ul><li>E: </li></ul>Contact Information Mark D. Yates Mark Yates & Associates Inc. T: 0151 334 4277. E: