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Exploring Kyozou


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Kyozou is a hosted business solution which provides automation for on-line merchants to increase their sales while reducing the labor intensity of their processes. Successful merchants typically sell their products in multiple marketplaces such eBay, Amazon, Overstock, Bidtopia, and could also run their own ecommerce or marketplace website too

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Exploring Kyozou

  1. 1. Exploring Kyozou
  2. 2. What is Kyozou? Kyozou automates all aspects of retailing , marketing and selling online , through one easy to use application . Several tools offered are, bar-coded inventory, warehouse / franchise management, automated shopping cart integration, multi-channel marketing venues, web and auction templates, automated shipping and many more third party applications that a typical seller would require.
  3. 3. Target Market The “ Enterprise ” seller – Merchants that operate large transaction volumes and may or may not have eBay experience. The “ Poised for Growth ” seller – Merchants that have the resources, potential and ambition for expedited and efficient growth. The “ Seasoned ” seller – Merchants that have industry and selling experience who require agile efficiency and control. Business Models: Consignment, Drop ship, Warehousing, Franchising
  4. 4. Framework
  5. 5. Service Highlight <ul><ul><li>Professional Services & Consulting </li></ul></ul><ul><ul><li>Feature rich and customizable to be tailored to any business model. </li></ul></ul><ul><ul><li>Multi-user access rights and privileges </li></ul></ul><ul><ul><li>Multiple marketplace accounts </li></ul></ul><ul><ul><li>Multiple warehouse/franchise management </li></ul></ul><ul><ul><li>Multiple Payment Gateways and Processing Systems </li></ul></ul>
  6. 6. Service Highlight (Continued) <ul><ul><li>Multi-channel marketing </li></ul></ul><ul><ul><li>Inventory Bar coding </li></ul></ul><ul><ul><li>Multi-region sales tax compliance </li></ul></ul><ul><ul><li>Shipping error prevention </li></ul></ul><ul><ul><li>Hundreds of auction listing and website templates </li></ul></ul><ul><ul><li>Automatic Feedback System </li></ul></ul>
  7. 7. Service Highlight (Continued) <ul><ul><li>Customizable Notification System </li></ul></ul><ul><ul><li>Reverse Logistics – RMA Module </li></ul></ul><ul><ul><li>Consignment Module </li></ul></ul><ul><ul><li>Order Manager </li></ul></ul><ul><ul><li>Customer Manager </li></ul></ul><ul><ul><li>Automated Shipping label creation </li></ul></ul>
  8. 8. Service Highlight (Continued) <ul><ul><li>Automated local pickup scheduler </li></ul></ul><ul><ul><li>Advanced Reporting </li></ul></ul><ul><ul><li>QuickBooks Integration </li></ul></ul><ul><ul><li>Professional Services </li></ul></ul><ul><ul><li>Branding </li></ul></ul><ul><ul><li>Search Marketing </li></ul></ul>
  9. 9. eBay Service Integrations <ul><ul><li>eBay Core </li></ul></ul><ul><ul><li>eBay Express </li></ul></ul><ul><ul><li>eBay Stores </li></ul></ul><ul><ul><li>eBay Motors </li></ul></ul><ul><ul><li>eBay Live Auctions </li></ul></ul><ul><ul><li>PayPal Core </li></ul></ul><ul><ul><li>PayPal Website Payments PRO </li></ul></ul><ul><ul><li>PayPal Express Checkout </li></ul></ul><ul><ul><li> </li></ul></ul>
  10. 10. Non eBay Service Integrations <ul><ul><li>Amazon Marketplace </li></ul></ul><ul><ul><li>Overstock Auctions </li></ul></ul><ul><ul><li>Shopzilla </li></ul></ul><ul><ul><li>Yahoo Search Marketing </li></ul></ul><ul><ul><li>Google AdWords, Base and Froogle </li></ul></ul><ul><ul><li>mySimon </li></ul></ul><ul><ul><li>PriceGrabber </li></ul></ul><ul><ul><li>Authorize.Net </li></ul></ul><ul><ul><li>HSBC </li></ul></ul><ul><ul><li>WorldPay </li></ul></ul>
  11. 11. Automated Shipping Service Integrations <ul><ul><li>UPS </li></ul></ul><ul><ul><li>FedEx </li></ul></ul><ul><ul><li>DHL </li></ul></ul><ul><ul><li>USPS </li></ul></ul><ul><ul><li>Canada Post </li></ul></ul>
  12. 12. <ul><ul><li>Feature rich and customizable to be tailored to any business model. </li></ul></ul><ul><ul><li>Affiliate Billing: Sellers can franchise out their Kyozou solution. </li></ul></ul><ul><ul><li>Live Technical Support </li></ul></ul><ul><ul><li>Enterprise grade Inventory control system </li></ul></ul><ul><ul><li>Professional services available which assist merchants who are not technology / business or eBay savvy </li></ul></ul><ul><ul><li>Global warehouse and franchise store location management. </li></ul></ul><ul><ul><li>Precision bar coding </li></ul></ul><ul><ul><li>Global tax profiling for global merchants </li></ul></ul><ul><ul><li>Advanced Pricing Algorithms </li></ul></ul>Differentiators
  13. 13. <ul><ul><li>In 2000, a group of PowerSellers had joined together creating a solution for their rapidly growing eBay businesses. </li></ul></ul><ul><ul><li>In 2001, the group of PowerSellers created the industry’s first automated shipping system. </li></ul></ul><ul><ul><li>In 2002, the beta release of Kyozou was launched labeled “Virtuman” (Virtual Management System) </li></ul></ul><ul><ul><li>In 2003 Kyozou was released to the general public. </li></ul></ul><ul><ul><li>Kyozou’s Mascot was born and is North America’s most eligible bachelor. </li></ul></ul><ul><ul><li>Transactions Processed in 2006: $160M </li></ul></ul><ul><ul><li>Number of Registered Companies: 6,528 </li></ul></ul>Fun Facts
  14. 14. Training & Customer Support <ul><li>Assisted training (Recommended) </li></ul><ul><li>Detailed training: Duration approximately 2-3 weeks </li></ul><ul><li>Support: </li></ul><ul><ul><li>Telephone Support: Offered to all customers </li></ul></ul><ul><ul><li>E-Mail support: Offered to all customers </li></ul></ul><ul><ul><li>Technical Support – Hours of Operation: Monday – Saturday 9:00AM – 6:00PM EST </li></ul></ul><ul><ul><li>Live Chat: Services Available by contract </li></ul></ul>