Workshop Where Do I Share And Store My Info Deeltijd Ww Scholing


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Sheets from a workshop to help people understand the differences between information processes and technology. And to help them relate information processes to the right technology to increased productivity and improve information and knowledge management.

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Workshop Where Do I Share And Store My Info Deeltijd Ww Scholing

  1. 1. Where Do I Share and Store My Info? Samuel Driessen
  2. 2. Introduction <ul><li>me </li></ul><ul><li>you </li></ul>
  3. 3. Overview <ul><li>Introduction </li></ul><ul><li>Goal </li></ul><ul><li>Video </li></ul><ul><li>Assignment </li></ul><ul><li>Information Management (tools) </li></ul><ul><li>Assignment </li></ul>
  4. 4. Goal workshop <ul><li>overview information management tools </li></ul><ul><li>relate information to tools </li></ul><ul><li>apply this to your work </li></ul>
  5. 5. Shift Happens <ul><li>Video: Shift Happens, Did you know 4.0 </li></ul><ul><li>Video: Social Media Revolution </li></ul><ul><li>What did you see? </li></ul><ul><li>What does this say? </li></ul><ul><li>Which media do you use? And why? </li></ul>
  6. 6. Assignment <ul><li>Which tools do you use to get your work done? </li></ul><ul><ul><li>list them </li></ul></ul><ul><ul><li>write down pro’s and con’s </li></ul></ul><ul><ul><li>define what you need/would like </li></ul></ul><ul><li>What type of information do you handle? </li></ul><ul><ul><li>list them </li></ul></ul><ul><li>Relate tools and information </li></ul><ul><ul><li>If you can’t relate it don’t! </li></ul></ul>
  7. 7. Knowing Knowledge Work <ul><li>Were you ever taught to be a knowledge worker? </li></ul>
  8. 8. Were you ever officially educated to <ul><li>Use e-mail effectively? </li></ul><ul><li>Find information through a feed reader? </li></ul><ul><li>Post information in relevant peer groups? </li></ul><ul><li>Share and store your information so others can retrieve it? </li></ul><ul><li>Use social bookmarking? </li></ul><ul><li>Use a wiki? </li></ul><ul><li>Write a blogpost? </li></ul><ul><li>Use Slideshare? </li></ul>
  9. 9. Info types <ul><li>Focus on unstructured information (tools) </li></ul><ul><li>Product </li></ul><ul><li>Project </li></ul><ul><li>Process </li></ul><ul><li>Departmental </li></ul>
  10. 10. General vision on Information Manufacturing Transactional Knowledge Work Structured Processes Ad Hoc Processes How work gets done Types of Work Source: IT Flower
  11. 11. What is Collaboration? <ul><li>People from different disciplines, locations and organizations joining to accomplish specific goals </li></ul><ul><li>Two types of collaboration: synchronous (real-time) and asynchronous (-- not strictly distinct!) </li></ul><ul><li>The most useful collaboration technologies are universally compatible and ubiquitous </li></ul>
  12. 12. Collaboration, the continuum email social bookmarking social networking worksite task management calendering video conferencing twittering document management wikis blogs web conferencing messaging tagging wikis RSS Forums/discussions
  13. 13. Collaboration Features <ul><li>Asynchronous collaboration: </li></ul><ul><li>Messaging </li></ul><ul><ul><li>Email </li></ul></ul><ul><ul><li>Calendaring and scheduling </li></ul></ul><ul><ul><li>Task Management </li></ul></ul><ul><li>Team collaboration </li></ul><ul><ul><li>Team Workplace (a shared site) </li></ul></ul><ul><ul><li>Basic Document management (versioning, checkin/-out, ) </li></ul></ul>
  14. 14. Collaboration Features (2) <ul><li>Social Computing </li></ul><ul><ul><li>Wikis* </li></ul></ul><ul><ul><li>(Micro)Blogs* </li></ul></ul><ul><ul><li>Social Bookmarks* </li></ul></ul><ul><ul><li>Social Networking* </li></ul></ul><ul><ul><li>Tagging </li></ul></ul><ul><ul><li>Syndication (RSS)* </li></ul></ul><ul><li>Synchronous collaboration: </li></ul><ul><li>Real-time collaboration and communication </li></ul><ul><ul><li>Presence awareness </li></ul></ul><ul><ul><li>Instant Messaging </li></ul></ul><ul><ul><li>Web conferencing </li></ul></ul><ul><ul><li>Audio- and videoconferencing </li></ul></ul><ul><ul><li>Whiteboarding </li></ul></ul><ul><ul><li>Polling/voting </li></ul></ul><ul><ul><li>Voice </li></ul></ul>
  15. 15. SharePoint in sum <ul><li>Document management (all file types, versioning, workflow), task-list & calendar sharing, discussions </li></ul><ul><li>Integrates with Outlook, Office and Communicator </li></ul><ul><li>Easy, ad-hoc, light-weight </li></ul><ul><li>Web-based (offline, online work) </li></ul><ul><li>Also: blogging, wiki’s, social networking, forums, integrate with feed reader, video’s </li></ul><ul><li>Conclusion: addresses almost all asynchronous collaboration features. </li></ul>
  16. 16. Webconferencing <ul><li>Webex </li></ul><ul><li>AT&T </li></ul>
  17. 17. Overview New Media
  18. 18. The name of the revolution in media <ul><li>Web 2.0 </li></ul><ul><li>Or: Social Media, Social Web, Social Computing </li></ul>
  19. 19. Web 2.0 defined <ul><li>internet as platform </li></ul><ul><li>harness network effects (collective intelligence) </li></ul>
  20. 20. What is a blog? <ul><li>Blogs are like a keynote speech with questions and comments from the audience. It’s a digital journal managed by one person or a team. </li></ul><ul><li>Examples: Blogger , WordPress , MoveableType </li></ul><ul><li>Examples of Corp. Blogs: Google , Dell , HP , Xerox , etc. </li></ul><ul><li>Internal example: CorpComm blog </li></ul>
  21. 21. What is a microblog? <ul><li>A microblog is a very short blog posts (max. 140 characters) informing your connections what you are doing at the moment and ask questions. </li></ul><ul><li>Example: Twitter </li></ul><ul><li>Internal example: Océ Yammer </li></ul><ul><li>Used during Press conferences, testing, a.o. </li></ul>
  22. 22. What is a social network? <ul><li>Social Networks are like topic tables at a conference luncheon . People that know each other (or want to meet each other) will connect by a variety of common interests. </li></ul><ul><li>Examples: Facebook , Myspace , LinkedIn , Xing </li></ul><ul><li>Internal example: [none] </li></ul>
  23. 23. What is social bookmarking? <ul><li>Your favorite website bookmarks (with comments) shared with the world. Usually clustered using tags. </li></ul><ul><li>Examples: , diigo , digg </li></ul><ul><li>Internal example: Océ bookmarks (R&D) </li></ul><ul><li>Use to promote news, track buzz </li></ul>
  24. 24. What is a wiki? <ul><li>Wiki’s are the collaborative white boards or libraries. </li></ul><ul><li>Examples: Confluence , Mediawiki ( wikipedia platform), Pikiwiki </li></ul><ul><li>Internal example: Océ wiki </li></ul>
  25. 25. What is RSS? <ul><li>RSS = Really Simple Syndication. RSS enabled sites allow you to aggregate all changes to that site in a feed reader. (Core web technology) </li></ul><ul><li>Example: an RSS enabled webpage can be recognized by this button: </li></ul><ul><li>Example of feed readers: Newsgator , Attensa , Google Reader , Bloglines , </li></ul><ul><li>Internal example: NewInfo, RSSPopper , Greatnews </li></ul>
  26. 26. Was our explanation unclear…? <ul><li>Go to the Common Craft website for insightful short video on all ‘social media’ tools! </li></ul><ul><ul><li>RSS in Plain English </li></ul></ul><ul><ul><li>Social Bookmarking in plain English </li></ul></ul><ul><ul><li>Social Networking in Plain English </li></ul></ul><ul><ul><li>Blogs in Plain English </li></ul></ul><ul><ul><li>Wikis in Plain English </li></ul></ul><ul><ul><li>Twitter in Plain English </li></ul></ul><ul><ul><li>SlideShare </li></ul></ul>
  27. 27. Assignment <ul><li>Go back to the initial assignment </li></ul><ul><li>Now relate information to tools </li></ul><ul><ul><li>Are there differences? </li></ul></ul><ul><ul><li>Have information problems been solved? </li></ul></ul>
  28. 28. Practice: Where do I share and store my info? Link to blogpost F F F C F C C Share C ontent or F ile … Team, 1-n N C U SND Team, 1-n N P U FTP Pers., 1-n N P S Doc Archive Pers., 1-n N P S Intranet Team, n-n Y C U Sharepoint Pers./Team, 1-n N C U Blog Team, n-n Y C U Wiki Personal/Team (1-1, 1-n, n-n) Content or file versioning? P ublish or C ollab-ing on info S tructured / U nstructured process to publish
  29. 29. Diagram ‘Where do I share… info?’ structured publish process unstructured publish process share content share file Use Intranet Use Doc Archive publish info collaborate on info Use FTP version info = No versioning info = Yes share file share content share file share content Use Wiki Use Sharepoint Use Blog Use SND You
  30. 30. Assignement <ul><li>Check and Extend this table </li></ul>