Workshop New Media 4 Secretaries


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Slides of my workshop for R&D and Manufacturing secretaries about new social and collaborative concepts and tools.

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Workshop New Media 4 Secretaries

  1. 1. Workshop New Media 4 Secretaries Samuel Driessen
  2. 2. Introduction <ul><li>me </li></ul><ul><li>you </li></ul>
  3. 3. Overview <ul><li>Introduction </li></ul><ul><li>Goal </li></ul><ul><li>Video </li></ul><ul><li>Assignment </li></ul><ul><li>New media </li></ul><ul><li>Assignment </li></ul>
  4. 4. Goal workshop <ul><li>Introduction to and overview of new media </li></ul><ul><li>Be able to relate information and tools </li></ul><ul><li>Apply this to your work </li></ul>
  5. 5. Shift Happens <ul><li>Video: Shift Happens, Did you know 4.0 </li></ul><ul><li>Video: Social Media Revolution </li></ul><ul><li>What did you see? </li></ul><ul><li>What does this say? </li></ul><ul><li>Which media do you use? And why? </li></ul>
  6. 6. Assignment <ul><li>Which tools do you use to get your work done? </li></ul><ul><ul><li>list them </li></ul></ul><ul><ul><li>write down pro’s and con’s </li></ul></ul><ul><ul><li>define what you need/would like </li></ul></ul><ul><li>What type of information do you handle? </li></ul><ul><ul><li>list them </li></ul></ul><ul><li>Relate tools and information </li></ul><ul><ul><li>If you can’t relate it don’t! </li></ul></ul>
  7. 7. Secretaries change the world!
  8. 8. Knowing Knowledge Work <ul><li>Were you ever taught to be a knowledge worker? </li></ul>
  9. 9. Were you ever officially educated to <ul><li>Use e-mail effectively? </li></ul><ul><li>Find information through a feed reader? </li></ul><ul><li>Post information in relevant peer groups? </li></ul><ul><li>Share and store your information so others can retrieve it? </li></ul><ul><li>Use social bookmarking? </li></ul><ul><li>Use a wiki? </li></ul><ul><li>Write a blogpost? </li></ul><ul><li>Use Slideshare? </li></ul>
  10. 10. What is Collaboration? <ul><li>People from different disciplines, locations and organizations joining to accomplish specific goals </li></ul><ul><li>Two types of collaboration: synchronous (real-time) and asynchronous (-- not strictly distinct!) </li></ul><ul><li>The most useful collaboration technologies are universally compatible and ubiquitous </li></ul>
  11. 11. Collaboration, the continuum email social bookmarking social networking worksite task management calendering video conferencing twittering document management wikis blogs web conferencing messaging tagging wikis RSS Forums/discussions
  12. 12. Collaboration Features <ul><li>Asynchronous collaboration: </li></ul><ul><li>Messaging </li></ul><ul><ul><li>Email </li></ul></ul><ul><ul><li>Calendaring and scheduling </li></ul></ul><ul><ul><li>Task Management </li></ul></ul><ul><li>Team collaboration </li></ul><ul><ul><li>Team Workplace (a shared site) </li></ul></ul><ul><ul><li>Basic Document management (versioning, checkin/-out, ) </li></ul></ul>
  13. 13. Collaboration Features (2) <ul><li>Social Computing </li></ul><ul><ul><li>Wikis* </li></ul></ul><ul><ul><li>(Micro)Blogs* </li></ul></ul><ul><ul><li>Social Bookmarks* </li></ul></ul><ul><ul><li>Social Networking* </li></ul></ul><ul><ul><li>Tagging </li></ul></ul><ul><ul><li>Syndication (RSS)* </li></ul></ul><ul><li>Synchronous collaboration: </li></ul><ul><li>Real-time collaboration and communication </li></ul><ul><ul><li>Presence awareness </li></ul></ul><ul><ul><li>Instant Messaging </li></ul></ul><ul><ul><li>Web conferencing </li></ul></ul><ul><ul><li>Audio- and videoconferencing </li></ul></ul><ul><ul><li>Whiteboarding </li></ul></ul><ul><ul><li>Polling/voting </li></ul></ul><ul><ul><li>Voice </li></ul></ul>
  14. 14. SharePoint in sum <ul><li>Document management (all file types, versioning, workflow), task-list & calendar sharing, discussions </li></ul><ul><li>Integrates with Outlook, Office and Communicator </li></ul><ul><li>Easy, ad-hoc, light-weight </li></ul><ul><li>Web-based (offline, online work) </li></ul><ul><li>Also: blogging, wiki’s, social networking, forums, integrate with feed reader, video’s </li></ul><ul><li>Conclusion: addresses almost all asynchronous collaboration features. </li></ul>
  15. 15. Webconferencing <ul><li>Webex </li></ul><ul><li>AT&T </li></ul>
  16. 16. Overview New Media
  17. 17. The name of the revolution in media <ul><li>Web 2.0 </li></ul><ul><li>Or: Social Media, Social Web, Social Computing </li></ul>
  18. 18. Web 2.0 defined <ul><li>internet as platform </li></ul><ul><li>harness network effects (collective intelligence) </li></ul>
  19. 19. What is a blog? <ul><li>Blogs are like a keynote speech with questions and comments from the audience. It’s a digital journal managed by one person or a team. </li></ul><ul><li>Examples: Blogger , WordPress , MoveableType </li></ul><ul><li>Examples of Corp. Blogs: Google , Dell , HP , Xerox , etc. </li></ul><ul><li>Internal example: CorpComm blog </li></ul>
  20. 20. What is a microblog? <ul><li>A microblog is a very short blog posts (max. 140 characters) informing your connections what you are doing at the moment and ask questions. </li></ul><ul><li>Example: Twitter </li></ul><ul><li>Internal example: Océ Yammer </li></ul><ul><li>Used during Press conferences, testing, a.o. </li></ul>
  21. 21. What is a social network? <ul><li>Social Networks are like topic tables at a conference luncheon . People that know each other (or want to meet each other) will connect by a variety of common interests. </li></ul><ul><li>Examples: Facebook , Myspace , LinkedIn , Xing </li></ul><ul><li>Internal example: [none] </li></ul>
  22. 22. What is social bookmarking? <ul><li>Your favorite website bookmarks (with comments) shared with the world. Usually clustered using tags. </li></ul><ul><li>Examples: , diigo , digg </li></ul><ul><li>Internal example: Océ bookmarks (R&D) </li></ul><ul><li>Use to promote news, track buzz </li></ul>
  23. 23. What is a wiki? <ul><li>Wiki’s are the collaborative white boards or libraries. </li></ul><ul><li>Examples: Confluence , Mediawiki ( wikipedia platform), Pikiwiki </li></ul><ul><li>Internal example: Océ wiki </li></ul>
  24. 24. What is RSS? <ul><li>RSS = Really Simple Syndication. RSS enabled sites allow you to aggregate all changes to that site in a feed reader. (Core web technology) </li></ul><ul><li>Example: an RSS enabled webpage can be recognized by this button: </li></ul><ul><li>Example of feed readers: Newsgator , Attensa , Google Reader , Bloglines , </li></ul><ul><li>Internal example: NewInfo , RSSPopper , Greatnews </li></ul>
  25. 25. Was our explanation unclear…? <ul><li>Go to the Common Craft website for insightful short video on all ‘social media’ tools! </li></ul><ul><ul><li>RSS in Plain English </li></ul></ul><ul><ul><li>Social Bookmarking in plain English </li></ul></ul><ul><ul><li>Social Networking in Plain English </li></ul></ul><ul><ul><li>Blogs in Plain English </li></ul></ul><ul><ul><li>Wikis in Plain English </li></ul></ul><ul><ul><li>Twitter in Plain English </li></ul></ul><ul><ul><li>SlideShare </li></ul></ul>
  26. 26. Teasers <ul><li>Timebridge </li></ul><ul><li>Xobni </li></ul><ul><li>Desktop Search </li></ul>
  27. 27. Assignment <ul><li>Go back to the initial assignment </li></ul><ul><li>Now relate information to tools </li></ul><ul><ul><li>Are there differences? </li></ul></ul><ul><ul><li>Have information problems been solved? </li></ul></ul>
  28. 28. Assignment <ul><li>Define a expertise sharing platform for secretaries </li></ul><ul><ul><li>Define what you need to share (types of information) </li></ul></ul><ul><ul><li>Define the type of tool you need </li></ul></ul><ul><ul><li>Choose one </li></ul></ul><ul><ul><li>Do it! </li></ul></ul>