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WINNING THE SKILLS BATTLES AND LOSING THE KNOWLEDGE WAR How the transport and logistics (T&L) sector  in Australia can inv...
How the industry is perceived...
Transport and Logistics in Australia – Perception or Reality? conservative operational rustbelt undereducated lacking inno...
FACTS ABOUT T&L IN AUSTRALIA <ul><li>Over 1.2 million people work in the industry </li></ul><ul><li>T&L contributes over 1...
KEY WORKFORCE SKILLS CHALLENGES <ul><ul><ul><li>Ageing demographic </li></ul></ul></ul><ul><ul><ul><li>Much reduced school...
CURRENT STATE OF PLAY Most organisations have some training and development, succession planning, innovation, strategies I...
CURRENT EXPENDITURE <ul><li>51% non award programmes </li></ul><ul><li>29% TAFE type vocational courses </li></ul><ul><li>...
This is an “on-the-job” and vocational based industry that relies heavily on people who know that they are doing on a dail...
MOVEMENT AND IMPROVEMENT Numbers of apprentices and trainees have increased over the past ten years People enrolled in AQF...
All of this is  not  enough. Skill loss is still growing; Corporate memory is leaving; Talent is leaving, or not joining; ...
Ideas are everywhere,  but leadership is often missing <ul><li>TALC and others have undertaken substantial research into t...
Attract, Recruit,  Retain Staff   Create, Share, Sustain Corporate Knowledge   Train, Educate, Develop, Coach,  Mentor, Ev...
What can Government do? <ul><li>Plan  for a future workforce </li></ul><ul><li>Regulate  accreditation and skills </li></u...
LET’S FIND OUT WHAT'S GOING ON OUT THERE! A national T&L workforce plan must be agreed; based on sound empirical research ...
GET MORE KIDS INTO THE INDUSTRY! An education and awareness campaign run through careers advisors, teachers, community gro...
TEACH ABOUT T&L IN SCHOOLS! Rejuvenation of the junior secondary curriculum to include T&L studies as part of the core fra...
GET MORE TRAINEES AND APPRENTICES! Creation of additional pre vocational traineeships across the sector, across all modes....
SHARE THE WISDOM! Creation of a national mentoring and coaching scheme using employees and recently retired employees. The...
MAKE LEARNING ACCESSIBLE TO EVERYONE! Seamless articulation from vocational to higher education through development of com...
RECOGNISE TALENT! Creation of system of professional degrees and awards that recognizes the work experience of key employe...
MAKE LEARNING FOR LIFE! Modeling of school to work to vocational training to higher education in key areas of skill shorta...
SHOW PEOPLE THE WAY! Career paths mapped and agreed across the sector and linked to recruitment and rewards systems. Worki...
CONNECT PEOPLE! Creation of a single web portal for open access to education, communities of practice, knowledge and all r...
GET THE ACADEMICS TO WORK TOGETHER! Bringing together the best of the best academics in teaching, innovation and training ...
TELL STORIES ABOUT THE INDUSTRY! Capturing the stories of knowledge management and how to do it and writing them up and sh...
GET PEOPLE TOGETHER FACE TO FACE! Establishment of the idea of communities of practice as ways and means of creating, sust...
BETTER TOOLS FOR THE JOB! Development of accessible and open tools and techniques to enable organisations in individuals t...
BELIEVE IN THE T&L BRAND! <ul><li>This is an industry that holds the nation together </li></ul><ul><li>This industry enabl...
www.talc.com.au www.tilis.com.au
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Skills Battle 2008

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Winning the Skills Battle and losing the Knowledge War - How we can invest heavily in formal training schemes and still be uncompetitive

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Skills Battle 2008

  1. 1. WINNING THE SKILLS BATTLES AND LOSING THE KNOWLEDGE WAR How the transport and logistics (T&L) sector in Australia can invest heavily in training and still be uncompetitive
  2. 2. How the industry is perceived...
  3. 3. Transport and Logistics in Australia – Perception or Reality? conservative operational rustbelt undereducated lacking innovation boring a blokes industry 2% margins old world ageing not into technology
  4. 4. FACTS ABOUT T&L IN AUSTRALIA <ul><li>Over 1.2 million people work in the industry </li></ul><ul><li>T&L contributes over 14.5% to GDP (more than mining, agriculture and education combined) </li></ul><ul><li>It is a key enabling sector of the whole economy </li></ul><ul><li>There are over 165,000 organisations in T&L (2,500 in mining, 3,000 in energy and utilities) </li></ul><ul><li>Some large and many small (especially in road transport) </li></ul><ul><li>Average employment is less than 5 people per organisation </li></ul><ul><li>T&L is found everywhere across the nation, in cities, regions and remote communities </li></ul><ul><li>T&L is 24 hours a day, 365 days a year </li></ul>
  5. 5. KEY WORKFORCE SKILLS CHALLENGES <ul><ul><ul><li>Ageing demographic </li></ul></ul></ul><ul><ul><ul><li>Much reduced school leaver population to 2020 </li></ul></ul></ul><ul><ul><ul><li>Low levels of recruitment of young people </li></ul></ul></ul><ul><ul><ul><li>Low participation rates of women </li></ul></ul></ul><ul><ul><ul><li>Low participation rates of indigenous population </li></ul></ul></ul><ul><ul><ul><li>58% of workforce have no post school education </li></ul></ul></ul><ul><ul><ul><li>Less than 20% have higher education qualifications </li></ul></ul></ul><ul><ul><ul><li>Low completion rates in vocational training </li></ul></ul></ul><ul><ul><ul><li>Current and emerging shortages of skills </li></ul></ul></ul><ul><ul><ul><li>Globalisation of the labour market </li></ul></ul></ul><ul><ul><ul><li>Low levels of innovation compared to other sectors </li></ul></ul></ul><ul><ul><ul><li>Poor structural linkages between modes </li></ul></ul></ul><ul><ul><ul><li>Lack of national leadership on skills question </li></ul></ul></ul><ul><ul><ul><li>Lack of data on workforce planning </li></ul></ul></ul>
  6. 6. CURRENT STATE OF PLAY Most organisations have some training and development, succession planning, innovation, strategies Industry invests approx $1.2 billion per year in training Formal state and national training systems are in place Private consultants are everywhere
  7. 7. CURRENT EXPENDITURE <ul><li>51% non award programmes </li></ul><ul><li>29% TAFE type vocational courses </li></ul><ul><li>17% licenses and other regulated training </li></ul><ul><li>3% higher education programmes </li></ul>
  8. 8. This is an “on-the-job” and vocational based industry that relies heavily on people who know that they are doing on a daily basis as they deal with clients and customers. However it also relies on back office systems and ICT to link supply chains together LOW TECH + HIGH TECH
  9. 9. MOVEMENT AND IMPROVEMENT Numbers of apprentices and trainees have increased over the past ten years People enrolled in AQF courses have increased Some sectors (road transport) have done better than others Some organisations are responding to the growing sense of urgency as the ageing demographic emerges
  10. 10. All of this is not enough. Skill loss is still growing; Corporate memory is leaving; Talent is leaving, or not joining; and the industry image remains poor in career terms We have to change the way we think about the industry This is about building industry capability from the ground up, not just training more people
  11. 11. Ideas are everywhere, but leadership is often missing <ul><li>TALC and others have undertaken substantial research into the issues since 2000 </li></ul><ul><li>There are hundreds of industry volunteers out there forging ahead with ideas </li></ul><ul><li>There are over 100 industry Associations who appreciate the challenges, but they serve their limited membership, not the nation </li></ul><ul><li>Many local groups have already commenced strategies to fix the problems </li></ul><ul><li>Regions, States and Commonwealth groups are doing their own thing </li></ul><ul><li>There is a lot of ego and territory in this business </li></ul><ul><li>Individual companies often do not see themselves as part of an “industry” but rather they live in the midst of “competitors” </li></ul>
  12. 12. Attract, Recruit, Retain Staff Create, Share, Sustain Corporate Knowledge Train, Educate, Develop, Coach, Mentor, Everyone + + = BUILDING CAPABILITY
  13. 13. What can Government do? <ul><li>Plan for a future workforce </li></ul><ul><li>Regulate accreditation and skills </li></ul><ul><li>Facilitate recruitment and retention strategies </li></ul><ul><li>Encourage employers to take up traineeships </li></ul><ul><li>Coordinate agencies of government to best effect </li></ul><ul><li>Assist existing groups to accelerate outcomes </li></ul><ul><li>Engage with industry to provide leadership </li></ul><ul><li>Include all Australians ; especially women, regional and remote centres, and indigenous communities </li></ul>And there are specific areas of interest where government can act now
  14. 14. LET’S FIND OUT WHAT'S GOING ON OUT THERE! A national T&L workforce plan must be agreed; based on sound empirical research and reliable data We need to have a much better understanding on the scope and nature of the T&L industry in Australia, and a study needs to be undertaken across all modes in order to appreciate the complexity of sector. Such a study should focus on skills, changes in workforce demographics and future trends in the job market in T&L.
  15. 15. GET MORE KIDS INTO THE INDUSTRY! An education and awareness campaign run through careers advisors, teachers, community groups and parents. This will include production and distribution of written materials, digital media and internet sites that promote careers in the sector amongst school leavers. Awareness Raising In Schools About Transport And Logistics As A Career Option
  16. 16. TEACH ABOUT T&L IN SCHOOLS! Rejuvenation of the junior secondary curriculum to include T&L studies as part of the core framework. It is years 6-10 that students tend to make decisions about the kind of work they want to do when they leave school. Curriculum Development To Include Transport And Logistics In Junior Secondary (Years 6-10)
  17. 17. GET MORE TRAINEES AND APPRENTICES! Creation of additional pre vocational traineeships across the sector, across all modes. The sector has been performing well in this regard, but there is a need to raise the stakes as the ageing demographic moves through the workforce in the coming decade. Additional Pre Vocational Traineeships And Pre Apprenticeships
  18. 18. SHARE THE WISDOM! Creation of a national mentoring and coaching scheme using employees and recently retired employees. The amount of corporate memory and knowledge that is walking out the doors of business and government is staggering. We need to retain and share this knowledge through new ways and means. Development And Sharing Models Of Mentoring/Coaching Systems
  19. 19. MAKE LEARNING ACCESSIBLE TO EVERYONE! Seamless articulation from vocational to higher education through development of common curriculum, recognition of vocational qualifications and encouragement of dual sector campuses. Making The Intersection Between Vocational And Higher Education Seamless And Easy For People In The Sector
  20. 20. RECOGNISE TALENT! Creation of system of professional degrees and awards that recognizes the work experience of key employees at all levels. This implies recognition of senior managers, senior operators and specialists who have made outstanding contributions to their craft, but who never had the opportunity to attend formal classes in later years. Establishment Of Professional Awards For Outstanding People In The Sector
  21. 21. MAKE LEARNING FOR LIFE! Modeling of school to work to vocational training to higher education in key areas of skill shortages e.g. railway signaling, transport safety management. Identification of life long pathways that articulate from school to TAFE to University. Support Additional Life Long Learning Pathways In The Sector In Conjunction With Established Institutions
  22. 22. SHOW PEOPLE THE WAY! Career paths mapped and agreed across the sector and linked to recruitment and rewards systems. Working with management to align workforce planning with organisation structures and the desires of younger people for careers in the sector. Assist To Map The Various Career Paths Open To People Joining The Sector In All Modes – Road, Rail, Aviation, Maritime, Distribution And Logistics
  23. 23. CONNECT PEOPLE! Creation of a single web portal for open access to education, communities of practice, knowledge and all related web sites. A powerful and exciting introduction to the internet for everyone in the sector. Interactive capacity with Business to Business and Person to Person possibilities. Creation Of A National Web Gateway – Totally Intelligent Logistics Inquiry Service (TILIS) – To Promote An Online Market Exchange and Clearing House for ideas
  24. 24. GET THE ACADEMICS TO WORK TOGETHER! Bringing together the best of the best academics in teaching, innovation and training to work on common problems and deliver common programmes across Australia. There are a many good academics, but they tend to work together on an ad hoc basis. There are also key examples of how this can be done well e.g. PATREC in Perth, the North West Logistics College in the UK Encourage The Development Of An Education and Training Consortium To Promote Teaching and Training At All Levels – Professional Development, Vocational and Higher Ed
  25. 25. TELL STORIES ABOUT THE INDUSTRY! Capturing the stories of knowledge management and how to do it and writing them up and sharing them. People telling stories that contain knowledge and wisdom are the critical element in learning – this applies on the job as well as in classrooms. The more stories we collect the more useful the database. Develop Case Studies In Good Practice Knowledge Management
  26. 26. GET PEOPLE TOGETHER FACE TO FACE! Establishment of the idea of communities of practice as ways and means of creating, sustaining and sharing knowledge. Informal gatherings and collaborative tasks are ways and means of placing people with knowledge next to each other. Some disciplines e.g. doctors and lawyers, do this already but it is a novel way of sharing knowledge in the T&L sector. Support Key Communities Of Practice In Disciplines And Operational Areas
  27. 27. BETTER TOOLS FOR THE JOB! Development of accessible and open tools and techniques to enable organisations in individuals to share information, and pass on knowledge to future generations. There are ideas about innovation, creativity, succession planning, pre-retirement intellectual property schemes and more. Develop Tools And Methods To Enhance Knowledge Management And Knowledge Transfer, Especially In Succession Planning And Pre-Retirement Schemes
  28. 28. BELIEVE IN THE T&L BRAND! <ul><li>This is an industry that holds the nation together </li></ul><ul><li>This industry enables every sector of the economy </li></ul><ul><li>Social well being depends on T&L </li></ul><ul><li>It is in the forefront of environmental change </li></ul><ul><li>It is global, professional and growing </li></ul>Present the T&L industry as a key part of the economy - everywhere
  29. 29. www.talc.com.au www.tilis.com.au

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