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Two Teams Go Lean An audience‐wide retrospective April 9, 2013 April 9, 2013

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Terrence Lori Facilitator Facilitator

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Format Fun! Format Fun!• What is a retro? What is a retro?• The panel is creating retro stickies• Tell me about the LSAT and Grad Marketing Teams Tell me about the LSAT and Grad Marketing Teams• The audience votes• The retro The retro• Networking

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Meet the LSAT team

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Jack GlenContent Content Manager Manager M Matt Walt Walt LSAT PM Executive Director of Prod Prod Development & Publishing

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Teachers

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Christine Terrence Coach, Grad Agile Team Scrum Agile CoachAgile Coach Master

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How did they write a book before?

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Old FlowGlen

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Old Flow Teachers

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Old Flow Teachers

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Old Flow Teachers

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Old Flow Teachers

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Old Flow Publishing Small Small DeptTeam

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How did they write their latest book?

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New Flow

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New Flow

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1.1 New Flow New Flow2.3.4.

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1.1 New Flow New Flow2.3.4.

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New FlowGlen

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New Flow Publishing Big Big DeptTeam

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Meet the Marketing Team

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Nancy Maria Account Executive DirectorDi Director of of CreativeChristine Ch i ti Copy writers, C it Operations Designers, Production Director

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Lori Ilio Agile Agile CoachCoachC h Jay Requester

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How did they create marketing collateral before? collateral before?

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Old FlowRequester…Requester

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Old Flow And more Requesters…

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Inside the Old Flowblack box… OUT

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Old Flow OUT • Fliers • Landing Pages L di P • Emails • Posters

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Old Flow What is the priority? Where is my Not enough request? q req s req’s captured!What is my Our team is Can you ypriority? i it ? swamped! improve transparency?

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How do they create their marketing collateral now? collateral now?

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New FlowNew Flow 1. 1 2. 3. 4.

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1.1 New Flow New Flow2.3.4.

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Sampling of Agile Methodologies Created on: Wordle

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What’s what? SCRUMBAN Key parts: • Defined ceremonies Key parts: Defined roles • Visual Workflow, • Combining the best from both Scrum and Kanban, including: D A visual continuous workflow displayed on a board, (making what • • fi d if Defined artifacts • Just‐in‐Time Just in Time (making what Defined time‐box iterations is needed, when it is • • Using Specialized functional teams are possible, Cross‐functional teams needed, and only in the • • Focused on continuous and empirical process optimization, amount that is needed), • Responding to change over following a plan as soon as capacity Responding to change over following a plan, as soon as capacity • Limit Work in Process becomes available, (WIP), • Limiting WIP: Establish optimized workflow based on capacity, • Optimize the process/flow e.g. two tasks per user at a time. Source: Kanban and Scrum: Making the most of both

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LSAT Scrumban Pilot• 3 Ceremonies/Artifacts: – Daily Scrum Daily Scrum, – Online Scrumban Board, – DemoGrad Marketing Scrumban Pilot• 4 Ceremonies/Artifacts: – Daily Scrum, Daily Scrum, – Scrumban Board, – Retrospective, – Product Owner

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Format Fun! Format Fun!Retro stickiesRetro stickies createdContext around both teams• The audience votes h di• The retro• Networking