Seeing Beyond

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This is an educational training designed for organizations, executives and employees who desire Excellence. In doing so, gaining awareness of the bigger picture.

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Seeing Beyond

  1. 1. Seeing Beyond<br />
  2. 2. “If you pick the right people & give them the opportunity to spread their wings, you almost do not have to manage them.”~~ Jack Welch<br />
  3. 3. What People Respond To <br />
  4. 4. *Having Autonomy *Being Able to Master Their Skills* Understanding How They Contribute to the Organizations Success People are driven by their passions.<br />
  5. 5. “You don't lead by hitting people over the head - that's assault, not leadership.”~~ Dwight D. Eisenhower <br />
  6. 6. Focus<br />
  7. 7. Elevated Engagement Levels <br />Patients<br />Co-workers<br />The Institution <br />Direct Correlation <br />Higher productivity<br />Improvements in patient safety<br />Patient satisfaction<br />Lower costs at discharge<br />
  8. 8. Builds Mindful Adaptability<br />A critical component in navigating rapidly changing environments.<br />Patient Hospital Preferences <br />Driven by Referrals <br />Family members, friends, and primary care physicians<br />Perception of Care<br />How patient's feel they are being treated, is the single most critical driver as to why a person chooses a hospital.<br />
  9. 9. <ul><li>Cultivate Employee Emotional Intelligence
  10. 10. Resiliency Skills
  11. 11. Organizational Culture Supports</li></ul>Positive Behaviors <br />Associated Outcomes <br />Lower costs<br />Improvements in positive patient outcomes<br />Improved income<br />Adaptability to change<br />Lower patient risk<br />
  12. 12. Common Denominator<br />
  13. 13. Self Mastery<br />Organization’s Staff as a whole, top to bottom. <br />Peer-reviewed research into performance in health care environments a theme emerges.<br />Soft skills, are the differentiators in performance.<br />
  14. 14. Research indicates organizations that develop their human capital, in terms of their emotional intelligence skill sets, improve in all key measures <br />of performance. <br />
  15. 15. Self Mastery<br />* Elevates self-awareness of emotions, improving appropriate, concise communication.* Has a positive impact on clinical team cohesiveness, contributing to positive patient outcomes.* Minimizes the negative stress consequences of nursing, reducing nurse burnout and costly turnover, recruiting, and training expenses.<br />
  16. 16. Self Mastery<br />Timely Implementation<br />Communication of Vision <br />Through people <br />Identification and Recognition of Executing Roles<br />Quality and Process Improvement <br />For all, top to bottom <br />Financial <br />Operational <br />Make a Difference!<br />
  17. 17. METAMORPHOSIS<br />
  18. 18. “With no path to walk on, there is no route.”<br />
  19. 19. Constant Change<br />Be the Change<br />Positive behaviors<br />Organizational DNA<br />Bottom Up Behavioral Change<br />Truest Measure<br />Develops Solutions <br />Behavioral Must Start With and Be Aimed at the Individual.<br />
  20. 20. Change Must Come From Within<br />
  21. 21. INNOVATION<br />
  22. 22. INNOVATE THROUGH SOCIAL LEARNING<br />INNOVATE BY WELCOMING THE NEW GENERATION<br />INNOVATE BY CREATING A CULTURE OF RECOGNITION<br />INNOVATE BY SUPPORTING<br />
  23. 23. VISION<br />
  24. 24. TRUE Team<br />Buy In<br />Managers and staff can sense if there is friction at the top and they take full advantage of it. <br />Common Sense<br />Service TOGETHER!<br />

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