Has the Downturn Shrunk Your TeamBut Not YourWorkload?Driving Business Results throughEffective Human Resources Outsourcin...
Has the Downturn Shrunk Your Team   But Not Your Workload?                                         Hosted by Heather Payne...
Has the Downturn Shrunk Your Team   But Not Your Workload?                                         Presented by Zoe Mitche...
Has the Downturn Shrunk Your TeamBut Not YourWorkload?Driving Business Results throughEffective Human Resources Outsourcin...
Key Take-Aways1. Why Outsourcing is Good   for Business2. How to Determine if it will   Work for Your Organization3. The 1...
Agenda         1. What is HR Outsourcing?         2. The History of Outsourcing         3. Research & Results         4. W...
About Zoe Mitchell                                         Zoe Mitchell                                         HR Consult...
HR Outsourcing            What is HR Outsourcing?            What does it mean for your            organization?
HistoryHR outsourcingis not a new concept.
Research The average operating expense for HR functions for each full-time HR employee is $284,982. This figure doesn’t in...
Why Outsource? Three Major benefits: • Focus on the core business • Improve the bottom line • Take advantage of specialize...
10 Steps to Outsourcing HRStep 1:                    Step 6:Map Out Your “As-Is”       Go to MarketStep 2:                ...
10 Steps to Outsourcing HR Step 1: Map process throughout the entire employee lifecycle
10 Steps to Outsourcing HR         Step 2:         Complete an HR “Health Check”         Identify areas within your human ...
10 Steps to Outsourcing HR         Step 3:         Cost These Areas Out in Actual $         Add the Following Factors:    ...
10 Steps to Outsourcing HR        Step 4:        Build Your Business Case
10 Steps to Outsourcing HR   Step 5:   Educate Yourself     •   Attend webinars     •   Attend seminars     •   Research (...
10 Steps to Outsourcing HR
10 Steps to Outsourcing HR Step 7: Find the Right Subject Matter Expert Evaluate using the following criteria:     • Exper...
10 Steps to Outsourcing HR Step 8: Purchase & Implement Together with your provider: 1.       Create project plan includin...
10 Steps to Outsourcing HR           Step 9:           Change Management           1.    Clear communication to all       ...
10 Steps to Outsourcing HR                Step 10:                The Continuing                Relationship              ...
Haven’t listened until now?                The Highlights:                1.   HR Outsourcing is helping firms            ...
Special Offer Let a Drake International              • We help only    Outsourcing Expert                    where you nee...
Contact Us   Zoe Mitchell                                         Heather Payne   HR Consultant                           ...
Has the Downturn Shrunk Your Team                                                  Q&A But Not Your                       ...
Upcoming Webinar:                   April 14th, 2011, 12 pm EST to 12:30 pm EST                   “Improving Results Throu...
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Has the Downturn Shrunk Your Team But Not Your Workload?

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In an April 5th, 2011 webinar, Zoe Mitchell of Drake International shared with us some great information about driving business results through effective HR outsourcing.

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Has the Downturn Shrunk Your Team But Not Your Workload?

  1. 1. Has the Downturn Shrunk Your TeamBut Not YourWorkload?Driving Business Results throughEffective Human Resources OutsourcingPRESENTED BY ZOE MITCHELL, HR CONSULTANT, DRAKE INTERNATIONAL WELCOME The webinar will begin in a few moments For audio, it is recommended you use VoIP. Simply connect headphones to your computer, or use computer speakers and adjust your volume. Alternatively, you may dial in to the teleconference.
  2. 2. Has the Downturn Shrunk Your Team But Not Your Workload? Hosted by Heather Payne Sr. Marketing Coordinator Drake International Email: hpayne@na.drakeintl.com Phone: 416-216-1125 (direct) Twitter: @heatherpayneIf you have any technical problems or questions, please call WebEx Support toll -free at 1-866-863-3910
  3. 3. Has the Downturn Shrunk Your Team But Not Your Workload? Presented by Zoe Mitchell HR Consultant Drake International Email: zmitchell@na.drakeintl.com Phone: 416-216-1093 (direct)If you have any technical problems or questions, please call WebEx Support toll -free at 1-866-863-3910
  4. 4. Has the Downturn Shrunk Your TeamBut Not YourWorkload?Driving Business Results throughEffective Human Resources OutsourcingPRESENTED BY ZOE MITCHELL, HR CONSULTANT, DRAKE INTERNATIONAL
  5. 5. Key Take-Aways1. Why Outsourcing is Good for Business2. How to Determine if it will Work for Your Organization3. The 10 Steps You Need to Know to Get Started
  6. 6. Agenda 1. What is HR Outsourcing? 2. The History of Outsourcing 3. Research & Results 4. Why Do Companies Outsource? 5. 10 Steps to Effective HR Outsourcing 6. A Special Offer from Drake International
  7. 7. About Zoe Mitchell Zoe Mitchell HR Consultant Drake International Email: zmitchell@na.drakeintl.com Phone: 416-216-1093 (direct)If you have any technical problems or questions, please call WebEx Support toll -free at 1-866-863-3910
  8. 8. HR Outsourcing What is HR Outsourcing? What does it mean for your organization?
  9. 9. HistoryHR outsourcingis not a new concept.
  10. 10. Research The average operating expense for HR functions for each full-time HR employee is $284,982. This figure doesn’t include training costs or payroll. (Watson Wyatt Worldwide) Based on survey data, cost reduction is the top goal driving Human Resource Outsourcing. (Towers Watson) 50% of polled companies said that improving HR service quality was a top goal of their HRO efforts. (Towers Watson)
  11. 11. Why Outsource? Three Major benefits: • Focus on the core business • Improve the bottom line • Take advantage of specialized knowledge • Leverage the expertise of a team “Why pay a full-time salary for a part-time job?” Bill Pollock, Founder & Chairman of Drake International
  12. 12. 10 Steps to Outsourcing HRStep 1: Step 6:Map Out Your “As-Is” Go to MarketStep 2: Step 7:HR Health Check Choose Your SMEStep 3: Step 8:Cost It Out! Purchase & ImplementStep 4: Step 9:Build Your Business Case Change ManagementStep 5: Step 10:Educate Yourself Staying On Track
  13. 13. 10 Steps to Outsourcing HR Step 1: Map process throughout the entire employee lifecycle
  14. 14. 10 Steps to Outsourcing HR Step 2: Complete an HR “Health Check” Identify areas within your human resources department that are inefficient and too expensive.
  15. 15. 10 Steps to Outsourcing HR Step 3: Cost These Areas Out in Actual $ Add the Following Factors: • Cost of HR FT wage • Cost of HR Inefficiencies: • Cost of mistakes & waste • Cost of time for each HR process • Cost of low productivity • Cost of staff turnover • Project a 5% improvement (be conservative!) Compare this to the cost of outsourcing HR
  16. 16. 10 Steps to Outsourcing HR Step 4: Build Your Business Case
  17. 17. 10 Steps to Outsourcing HR Step 5: Educate Yourself • Attend webinars • Attend seminars • Research (online/offline) • Talk to your network • Find and Speak to Subject Matter Experts
  18. 18. 10 Steps to Outsourcing HR
  19. 19. 10 Steps to Outsourcing HR Step 7: Find the Right Subject Matter Expert Evaluate using the following criteria: • Experience with HR Information Systems • Experience in their specialized HR function or industry • Analytical competence (ability to map systems and processes, identify gaps and suggest solutions) • Number of successful implementations • Scope of successful implementations • Client testimonials
  20. 20. 10 Steps to Outsourcing HR Step 8: Purchase & Implement Together with your provider: 1. Create project plan including • Timelines (what-by-when) • Resource allocation (by-whom) • Communication / feedback strategy 2. Regular project review meetings, corrective actions
  21. 21. 10 Steps to Outsourcing HR Step 9: Change Management 1. Clear communication to all stakeholders 2. Dealing with stakeholder concerns 3. Senior leadership to champion the change and become early adopters 4. Incentive, reward and penalty system in place to promote compliance
  22. 22. 10 Steps to Outsourcing HR Step 10: The Continuing Relationship - Continuous measurement - Performance management of vendor - Ensure improvements are achieved
  23. 23. Haven’t listened until now? The Highlights: 1. HR Outsourcing is helping firms – large and small – to save money and drive results 2. HR outsourcing provides an opportunity for HR Professionals to contribute on a strategic level 3. This isn’t for everyone, but every firm can probably benefit from some form of strategic HR outsourcing
  24. 24. Special Offer Let a Drake International • We help only Outsourcing Expert where you need it • No obligation Help Map Out Your Path • Call for a free consultation to HR Outsourcing Zoe Mitchell 416-216-1093 zmitchell@na.drakeintl.com
  25. 25. Contact Us Zoe Mitchell Heather Payne HR Consultant Sr. Marketing Coordinator Drake International Drake International Email: zmitchell@na.drakeintl.com Email: hpayne@na.drakeintl.com Phone: 416-216-1093 (direct) Phone: 416-216-1125 (direct) Check out Drake’s NEW blog at www.DrakePulse.comIf you have any technical problems or questions, please call WebEx Support toll -free at 1-866-863-3910
  26. 26. Has the Downturn Shrunk Your Team Q&A But Not Your with Zoe Mitchell, Workload? HR Consultant, Drake InternationalIf you have any technical problems or questions, please call WebEx Support toll -free at 1-866-863-3910
  27. 27. Upcoming Webinar: April 14th, 2011, 12 pm EST to 12:30 pm EST “Improving Results Through Effective Learning Programs” >> Presented by Carola Moore, Drake International Register at http://drake-webinars.comIf you have any technical problems or questions, please call WebEx Support toll -free at 1-866-863-3910

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