1.
NORWAY & MALAYSIA
Non-Verbal Communication
S A R A H N I E M A N N
S T I N A S U D A U
J O R G E Z U L E T A

2.
Norway
 4.8 million inhabitants
 Borders with Finland and Russia
 Economic growth after world war II
 Third highest GDP per capita
worldwide
 Resources: oil, natural gas,
hydroelectric power, forests and
minerals
 Petroleum, hydroelectric,
aluminium, telecommunication

3.
Malaysia
 Federal constitutional monarchy
 28 million inhabitants
 23,7 % of the population is
Chinese
 GDP in 2009: 381.1 Billion US$
 agricultural resources, tin,
rubber and palm oil
 Religion: Islam

4.
Non-Verbal Communication
Types:
 Space and Distance
 Physical Contact
 Facial Expressions
 Gestures
 Eye Contact

5.
Non-Verbal Communication in Norway
 Space and Distance
• Arm‘s length distance from business partners
• Personal space; influence on seating and furniture
arrangement
 Physical Contact
• No physical contact
• Greeting in Norway: just a hello or a hug
• Not much intimissy

6.
Non-Verbal Communication in Norway
 Gestures and Facial Expressions
• Avoid speaking in a loud voice
• Standing while being introduced
to someone
• Look each other in the eyes
while communicating

7.
Behavioural advices for Malaysia
 Don’t raise voice
 No talk about politics
 Never touch the head
 Friday is the day of rest
 Never use the left hand

8.
Behavioural advices for Malaysia
 Firm handshake
 No gifts
 Exchange business cards
 Take time to build a
relationship
 Be prepared for personal
questions