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Chapter 5 - Organizing and Delegating Work

  1. Organizing and Delegating Work
  2. Exhibit 5 – 1 ● Organizing Questions
  3. Coordination Methods Direct Contact Liaisons Integrators Committees Boundary Roles
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  5. Exhibit 5 –3 ● Scope of Authority Responsibility and Authority
  6. Exhibit 5 –4 ● Types and Levels of Authority
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  8. Exhibit 5 –5 ● Organization Chart
  9. Exhibit 5 –6 ● Types of Departmentalization
  10. Exhibit 5 –7 ● Matrix Departmentalization
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  13. New Approaches to Departmentalization Departmentalization Virtual Organizations Learning Organizations Network Structures Horizontal Team Organizations
  14. Exhibit 5 –8 ● Job Design Options Integrated Self-managed Work Teams Rotate jobs (job rotation) Add tasks (job enlargement) Increase task variety and employee responsibility (job enrichment) Job Expansion Eliminate tasks Combine tasks Change task sequence Job Simplification
  15. Exhibit 5 –9 ● The Job Characteristics Model
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  17. Exhibit 5 – 11 ● What to Delegate and What Not to Delegate
  18. Exhibit 5 – 12 ● The Delegation Process 1. Explain the need for delegating and the reasons for selecting the employee. 2. Set objectives that define responsibility, the level of authority, and the deadline. 3. Develop a plan. 4. Establish control checkpoints and hold employees accountable.
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