© 2014 D Price—(ganador.com.au)
ON SUCCESS
on
success
dr. d price
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Believe in yourself. Really?
It would be disingenuous of me to state that I am ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
© 2014 D Price—(ganador.com.au)
ON SUCCESS
The OBSTACLES to success
dŚĞƌĞĂƌĞŵĂŶLJŽďƐƚĂĐůĞƐƚŽĂĐŚŝĞǀŝŶŐƐƵĐĐĞƐƐ͘ ĂŝůƵƌĞŝƐƚŚĞĚĞ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
We all strive for success. Occasionally we fall victim
to our own ignorance or ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Lesson from the Jungle
A wealthy old Gentleman decides to go on aŚƵŶƟŶŐƐĂĨĂƌŝŝŶ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
The biggest killer of success is success.
(The fear of failure grows in direct ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Success– that elusive thing
A new (ish) book out now by Carol Dweck (Mindset: T...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
© 2014 D Price—(ganador.com.au)
ON SUCCESS
That vision thing
/ĂŵŝŶƚƌŝŐƵĞĚďLJƚŚĞŶŽƟŽŶŽĨŚĂǀŝŶŐĂǀŝƐŝŽŶ͘ /ƚƐĞĞŵƐƚŽďĞƵŶŝǀ ĞƌƐĂůů...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
We don't always learn best from books. We don't
always learn best by trial and ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Lessons from a dead horse.
Some years ago Chris in Dural bought a horse from a ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
10 Laws of Success
1. Success is not about doing the right thing; it is do-
ing...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Pick Learn Do
D LJƐŽŶ;D ĂƩ ŚĞǁ ͿŝƐĂƐƉŽƌƚLJŬŝĚ͘ ĞŝŶŐƐƵŵŵĞƌĂŶĚďĞŝŶŐƵƐƚƌĂůŝĂ͕ ƚŚĞƐƉŽ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Give the ball achance
t ŚĞŶ/ǁ ĂƐƐƟůůůŝǀ ŝŶŐŝŶ^ŽƵƚŚĨƌŝĐĂ͕ /ƉůĂLJĞĚŵŽƌĞŐŽůĨƚŚĂŶ/ĚŽ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Acceptance
What is the hardest thing for people to do? What is the hardest thin...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
When does water boil?
It may seem like a silly question, right?
I guess you kno...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Looking for Eric
I watched a movie on DVD the other day- Lookingfor Eric - star...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Ode to the losers of the world
There is a lot to worry about.
/ĨLJŽƵŽǁ ŶĂƐĞƌǀŝĐĞ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Lose the players, lose the match. Lose the match, lose your job.
dŚĞƟƚůĞŽĨƚŚŝƐƉ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Hindsight is always perfect vision, but walking
backwards doesn’t solve the pro...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Inexorable
/ŵĂŐŝŶĞLJŽƵĂƌĞŝŶĂĚĞƐŽůĂƚĞƉůĂĐĞŽŶĂŶŶƚĂƌĐƟĐǁ ĂƐƚĞůĂŶĚ͘
It is eerily sil...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Which Wolf Are You Feeding?
There’s a Native American tale about an old man
who...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Most people
^ƵĐĐĞƐƐŝƐĂŶƵŵďĞƌƐŐĂŵĞ͘ ^ŽĐŝĞƚLJŐĞŶĞƌĂůůLJĞdžƉƌĞƐƐĞƐĂďĞůŝĞĨŝŶƚŚĞƐĐŝĞŶƟĮ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Whatever you believe, it is wrong
Or at least half the world will say it is.
Ex...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Five monkeys and a banana
Start with a cage containing five monkeys. Inside the ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Time is an enemy or a friend
Time has a beginning but no end
We fail to grasp i...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
ŽLJŽƵŬŶŽǁ ǁ ŚĂƚLJŽƵƌŐŝŌŝƐ͍ KŶƐƵĐĐĞƐƐ͕ ĂĐŚŝĞǀ ĞŵĞŶƚ͕ ǁ ĞĂůƚŚ͕ ŐŽĂůƐĂŶĚǁ ŚLJǁ ĞůŝǀĞ
...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
There is probably no category of non-Į ĐƟŽŶŬƐďŝŐŐĞƌƚŚĂŶƚŚĞŐĞŶƌĞĐƌĞĂƚĞĚŝŶƌĞƐƉ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
THESE ARE THE THINGS I HAVELEARNED AND BELIEVE:
ONE: The answer is almost alway...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
͚ D ĞĂŶŝŶŐ͛ ŝƐƐƵďũĞĐƟǀ ĞĂŶĚĞĂĐŚƉĞƌƐŽŶǁ ŝůůŚĂǀĞƚŚĞŝƌŽǁ ŶŝĚĞĂŽĨǁ ŚĂƚƚŚĂƚŝƐ͘ ^ƚĞǀĞ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
© 2014 D Price—(ganador.com.au)
ON SUCCESS
One Answer
I am reading a book at the moment This Explains Everythingedited by ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Ganador is the business of developing people.
Many people can create a PowerPoi...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
The ‘D’ word
Trains are great – on tracks.
ATVs are great – in paddocks.
But a ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
The secret behind the secret recipe to…
… success is that there isn’t one. Unli...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Entropy
In to 1865, Rudolf Clausius coined the term entropy and stated that the...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
© 2014 D Price—(ganador.com.au)
ON SUCCESS
The SKILL of all successful people
dŚĞƌĞĂƌĞŵĂŶLJƉĞŽƉůĞǁ ŚŽǁ ƌŝƚĞĂďŽƵƚƚŚĞĂƩ ƌŝďƵƚ...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Take what you want and pay for it, says
God.”
(Toma lo que quieras y paga por e...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Our biggest mistake in life: NOT ME
 Other People make mistakes – not me.
 Ot...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
The things I have learned.
A game is played - before it is won or lost, that is...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
We can explain why a childhood
trauma made a criminal. We can ex-
plain what ha...
© 2014 D Price—(ganador.com.au)
ON SUCCESS
Successful people can best serve their acolytes by
being honest about the synch...
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On Success - a collection of ideas by D Price

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A collection of ideas ON SUCCESS mostly from the blog written over a few years. A few contrarian insights (I hope) to stimulate your thinking along the same lines.

Because success is that most elusive thing and too many charlatans promise the 'secret'.

After this you won't know a secret, but you will know the truth.

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On Success - a collection of ideas by D Price

  1. 1. © 2014 D Price—(ganador.com.au) ON SUCCESS on success dr. d price
  2. 2. © 2014 D Price—(ganador.com.au) ON SUCCESS Believe in yourself. Really? It would be disingenuous of me to state that I am (want to) debunk this as a myth, because I am not going to completely go the opposite way and say that you should NOT believe in yourself. Ƶƚ/ǁ ŽƵůĚůŝŬĞƚŽƉƵƚŝƚŝŶƚŽƉĞƌƐƉĞĐƟǀ Ğ͘ Self-ĚŽƵďƚŝƐĂŐŽŽĚƚŚŝŶŐ͘ ZŽŐĞƌĞĚĞƌĞƌĐŽŶƟŶƵĞƐƚŽƉůĂLJƚŽƵƌŶĂŵĞŶƚĂŌĞƌƚŽƵƌŶĂŵĞŶƚĂŶĚ ĐŚĞƌŝƐŚĞƐĞǀ ĞƌLJǁ ŝŶĞdžĂĐƚůLJďĞĐĂƵƐĞŚĞŚĂƐĂůŝƩůĞŽĨĚŽƵďƚĂƐƚŽǁ ŚĞƚŚĞƌŚĞǁ ŝůůƐƵĐĐĞĞĚ͘ /ĨŚĞ had no doubt, he would stop playing because there was no joy in winning and no challenge to conquer. It is exactly because there is a risk of losing that people go out and play. No sane adult ǁ ŝůůŐŽƚŽŝƩ ůĞƚŚůĞƟĐƐŵĞĞƟŶŐƐĂŶĚƌĂĐĞĂŐĂŝŶƐƚƚŚĞƚŽĚĚůĞƌƐ͘ /Ĩŝƚǁ ĂƐŽŶůLJĂďŽƵƚƚŚĞŝŵͲ portance ofwinning, that is what we could do. But winning is made desirable and special exact- ly because it is about overcoming the fear oflosing and conquering the self-doubt. /ĨLJŽƵĮ ŶĚLJŽƵƌƐĞůĨŝŶĂƐƚĂƚĞŽĨĐŽŵƉůĞƚĞĂŶĚƵƩĞƌĐŽŶĮ ĚĞŶĐĞ;ĂŶĚLJŽƵĂƌĞďĞŝŶŐƚƌƵƚŚĨƵůͿƚŚĞŶ you are not pushing yourself to grow. Every person needs some resistance to grow stronger, just like we need some bacteria to build up an immune system; and self-doubt is that re- sistance, that barrier that we need to break through. And it is or should be a constant process . As soon as you arrive at a state of supreme self-confidence, you should realise that you have stagnated in your comfort zone.
  3. 3. © 2014 D Price—(ganador.com.au) ON SUCCESS
  4. 4. © 2014 D Price—(ganador.com.au) ON SUCCESS The OBSTACLES to success dŚĞƌĞĂƌĞŵĂŶLJŽďƐƚĂĐůĞƐƚŽĂĐŚŝĞǀŝŶŐƐƵĐĐĞƐƐ͘ ĂŝůƵƌĞŝƐƚŚĞĚĞĨĂƵůƚƉŽƐŝƟŽŶ͕ /ƚŚŝŶŬ͘ ;^ĞǀĞƌĂů 100 million sperm, one baby. Etcetera.) ^Žǁ ŚĂƚĂƌĞƚŚĞŽďƐƚĂĐůĞƐ͍ ĞƚŵĞŶŽƚĐŽƵŶƚƚŚĞǁ ĂLJƐ͙ ƚŚĞƌĞƐƟůůŵĂŶLJďůŽŐƐƚŽĐŽŵĞ͕ ďƵƚ/͛ ůů just focus on one: CYNICISM. Cynicism is such an easy, ‘adult’excuse. It masquerades as word-weary experience, so it is very ŚĂŶĚLJƚŽƉƵůůŽƵƚ͘ ŶĚďĞĐĂƵƐĞƐƵĐĐĞƐƐŝƐŵŽƌĞĞdžĐĞƉƟŽŶĂůƚŚĂŶŝƚƐŚŽƵůĚďĞ͕ ƚŚĞĐLJŶŝĐƐĂƌĞ ŽŌĞŶƌŝŐŚƚ͘ ƵƚƚŽďĞƐƵĐĐĞƐƐĨƵů͕ LJŽƵŶĞĞĚĂŶĂůŵŽƐƚĐŚŝůĚ-like naiveté: dŽƌĞŵĂŝŶƉŽƐŝƟǀ ĞŝŶƚŚĞĨĂĐĞĂĚǀĞƌƐŝƚLJ͕ ƚŽƉĞƌƐŝƐƚĂŐĂŝŶƐƚƚŚĞŽĚĚƐ– all these things require a suspension of ‘reality’ that’s seems very self-evident to the cynic. There are always more reasons ƚŽŐŝǀĞƵƉƚŚĂŶƚŚĞƌĞĂƌĞƚŽŬĞĞƉŐŽŝŶŐƐŽƚŽďĞĐLJŶŝĐĂůŝƐŵŽƌĞƌĞĂůŝƐƟĐĂŶĚƉŽƐƐŝďůLJĞǀĞŶŵŽƌĞ ƌĂƟŽŶĂů͘ LJŶŝĐŝƐŵĂůƐŽƉƌŽǀŝĚĞƐƚŚĞƌĂƟŽŶĂůĞĂŌĞƌLJŽƵƋƵŝƚ–ŵĂŬŝŶŐŝƚƚŚĞĞĂƐLJŽƉƟŽŶ͖ ũƵƐƟĮ ĂďůĞƵŶĚĞƌ ƚŚĞĐŝƌĐƵŵƐƚĂŶĐĞƐ͘ ŶĚďĞĐĂƵƐĞƚŚĞĐŝƌĐƵŵƐƚĂŶĐĞƐĂƌĞĂůǁ ĂLJƐƐƚĂĐŬĞĚĂŐĂŝŶƐƚƐƵĐĐĞƐƐ͕ ƋƵŝƫ ŶŐ seems so reasonable. Cynicism allows you take pot shots at those struggling up hill while you sit under the tree,enjoy- ŝŶŐƚŚĞƐŚĂĚĞŽĨƚŚĞƋƵŝƫ ŶŐƚƌĞĞ͘ ͚ ƐŝĨ͙ ͛ LJŽƵƐĂLJ͕ ǁ ĂƚĐŚŝŶŐƚŚĞƐƚƌƵŐŐůĞ͕ ĂŶĚĞǀ ĞŶŝĨƐŽŵĞŽŶĞŝƐ ƐƵĐĐĞƐƐĨƵů͕ LJŽƵƐƟůůŚĂǀ ĞƚŚĞƉŽǁ ĞƌŽĨƐƚĂƟƐƟĐƐďĞŚŝŶĚLJŽƵ͙ ǁ ŚĂƚĂƌĞƚŚĞŽĚĚƐĂŶLJǁ ĂLJƚŚĂƚ you’d succeed?
  5. 5. © 2014 D Price—(ganador.com.au) ON SUCCESS We all strive for success. Occasionally we fall victim to our own ignorance or are swayed by the ill- informed opinions of others and lose sight of the true meaning of success. We forget that success has no end game. We forget that success is not the tro- phy in the cupboard. Playing a game of sport is only a means to an end. It is a way of striving for those things that matter more than victory on the sports field. Success is what we choose to do with our lives, not other peo- ple’s ideas, not trophies and not money. Success is more than winning; it is a way of life.
  6. 6. © 2014 D Price—(ganador.com.au) ON SUCCESS Lesson from the Jungle A wealthy old Gentleman decides to go on aŚƵŶƟŶŐƐĂĨĂƌŝŝŶĨƌŝĐĂ͕ ƚĂŬŝŶŐŚŝƐĨĂŝƚŚĨƵů͕ ĞůĚĞƌͲ ly Jack Russellnamed Killer, along for the company. One day the old Jack Russell starts chas- ing ƌĂďďŝƚƐĂŶĚďĞĨŽƌĞůŽŶŐ͕ ĚŝƐĐŽǀĞƌƐƚŚĂƚŚĞΖƐůŽƐƚ͘ t ĂŶĚĞƌŝŶŐĂďŽƵƚ͕ ŚĞŶŽƟĐĞƐĂůĞŽƉĂƌĚ ŚĞĂĚŝŶŐƌĂƉŝĚůLJŝŶŚŝƐĚŝƌĞĐƟŽŶǁ ŝƚŚƚŚĞŝŶƚĞŶƟŽŶŽĨŚĂǀ ŝŶŐůƵŶĐŚ͘ The old Jack Russell thinks, Oh, oh! I'm in deep doo-ĚŽŽŶŽǁ ͊ ΗEŽƟĐŝŶŐƐŽŵĞďŽŶĞƐŽŶƚŚĞ ŐƌŽƵŶĚĐůŽƐĞďLJ͕ ŚĞŝŵŵĞĚŝĂƚĞůLJƐĞƩůĞƐĚŽǁ ŶƚŽĐŚĞǁ ŽŶƚŚĞďŽŶĞƐǁ ŝƚŚŚŝƐďĂĐŬƚŽƚŚĞĂƉͲ proaching cat. Just as the leopard is about to leap, the old Jack Russell exclaims loudly, Boy, that was one delicious leopard! I wonder ifthere are any more around here? , ĞĂƌŝŶŐƚŚŝƐ͕ ƚŚĞLJŽƵŶŐůĞŽƉĂƌĚŚĂůƚƐŚŝƐĂƩ ĂĐŬŝŶŵŝĚ-strike, a look ofterror comes over him and he slinks away into the trees. Whew!, says the leopard, That was close! That old Jack Russell nearly had me! Meanwhile, a monkey who had been watching the whole scene from a nearby tree, figures he ĐĂŶƉƵƚƚŚŝƐŬŶŽǁ ůĞĚŐĞƚŽŐŽŽĚƵƐĞĂŶĚƚƌĂĚĞŝƚĨŽƌƉƌŽƚĞĐƟŽŶĨƌŽŵƚŚĞůĞŽƉĂƌĚ͘ ^ŽŽī ŚĞŐŽĞƐ͕ ďƵƚƚŚĞŽůĚ:ĂĐŬZƵƐƐĞůůƐĞĞƐŚŝŵŚĞĂĚŝŶŐĂŌĞƌƚŚĞůĞŽƉĂƌĚǁ ŝƚŚŐƌĞĂƚƐƉĞĞĚ͕ ĂŶĚĮ ŐƵƌĞƐƚŚĂƚ something must be up. The monkey soon catches up with the leopard, spills the beans and strikes a deal for himself with the leopard. The young leopard is furious at being made a fool of and says, Here, monkey, hop on my back and see what’s going to happen to that conniving canine! Now, the old Jack Russell sees the leopard coming with the monkey on his back and thinks, What am I going to do now?, but instead of running, the dog sits down with his back to his ĂƩ ĂĐŬĞƌƐ͕ ƉƌĞƚĞŶĚŝŶŐŚĞŚĂƐŶΖƚƐĞĞŶƚŚĞŵLJĞƚ͕ ĂŶĚũƵƐƚǁ ŚĞŶƚŚĞLJget close enough to hear, the old Jack Russell says... Where's that damn monkey? I sent him off an hour ago to bring me an- other leopard! Moral ofthis story: Don't mess with theold dogs...ageand skill will always overcomeyouth and treachery! BS and brilliance only come with age and experience.
  7. 7. © 2014 D Price—(ganador.com.au) ON SUCCESS The biggest killer of success is success. (The fear of failure grows in direct proportion to what you have got to lose.) This Contrarian principle has a number of cor- ollaries: Bigger is always worse (ultimately) Innovation leads to less innovation Growth leads to death
  8. 8. © 2014 D Price—(ganador.com.au) ON SUCCESS Success– that elusive thing A new (ish) book out now by Carol Dweck (Mindset: The New Psychology of Success) has now ƉŽƐƚƵůĂƚĞĚĂŶĞǁ ƚŚĞŽƌLJĂďŽƵƚƐƵĐĐĞƐƐ͘ ^ƵƌƉƌŝƐĞ͕ ƐƵƌƉƌŝƐĞ͕ ƚŚĞ͚ ƉŽƐŝƟǀ ĞŵĞŶƚĂůĂƫ ƚƵĚĞ͛ ;ĂůĞĂƌͲ negie + million others) is apparently not sufficient. It really depends, according to Dr. Dweck, on whether your mindset is fixed or whether it is a growth mindset. ^ŚĞĐŽŶƚĞŶĚƐƚŚĂƚĂĮ džĞĚŵŝŶĚƐĞƚŝƐĂĐƚƵĂůůLJŶĞŐĂƟǀ Ğ͕ ďĞĐĂƵƐĞ͕ ĞǀĞŶŝĨLJŽƵďĞůŝĞǀĞLJŽƵĂƌĞƚĂůĞŶƚͲ ed or that you are a star, that this mindset limits your growth and achievement. On the other hand, a ‘growth’ mindset allows you to learn, grow and improve. Dweck discovered that mastery-oriented children are very keen on learning something and they Ğī ĞĐƟǀ ĞůLJŚĂǀ Ğ͞ ůĞĂƌŶŝŶŐŐŽĂůƐ͟ - which inspire a different chain of thoughts and behaviours than “performance goals.” [Private thought 1: Soon, everyone will agree with my thoughts, which were originally quite con- trarianJ. Wƌŝǀ ĂƚĞƚŚŽƵŐŚƚϮ͗ D LJŽƚŚĞƌŚĂůĨĐŽŶƐƚĂŶƚůLJĐŚŝĚĞƐŵĞƚŚĂƚǁ ŚĞŶ/Ăŵ͚ Ěŝī ĞƌĞŶƚ͛ ĂůůƚŚĞƟŵĞ͕ /ĞŶĚ up being predictably different, which isn’t all that different.]I generally use the term ‘process’ ŐŽĂůƐĂŶĚ͚ ŽƵƚƉƵƚ͛ ŐŽĂůƐƚŽĚŝƐƟŶŐƵŝƐŚďĞƚǁ ĞĞŶƚLJƉĞƐŽĨŐŽĂůƐ͘ KŶĞĐĂŶƉŽƐƐŝďůLJĂƌŐƵĞƚŚĂƚƉƌŽĐĞƐƐ ŐŽĂůƐĂƌĞŶŽƚƌĞĂůůLJŐŽĂůƐ͕ ďƵƚůĞƚ͛ ƐƐŝĚĞĂƐŝĚĞƐĞŵĂŶƟĐƐĨŽƌƚŚĞŵŽŵĞŶƚ͘ ǁ ĞĐŬ͛ ƐĮ ŶĚŝŶŐƐĂƌĞĂƐƉŝŶŽŶ͚ ĂƩ ƌŝďƵƟŽŶƚŚĞŽƌLJ͛ ŝĨLJŽƵĂƌĞƚŚĂƚǁ ĂLJŝŶĐůŝŶĞĚ͘ /ŶƐŝŵƉůĞƚĞƌŵƐ͕ success and failure is determined (or least influenced) by the excuses you come up with when con- fronted with your own success or failure. (You know how some people believe success is explained by other people’s lucky, but their own talents?) /ƐĂŝĚŝƚďĞĨŽƌĞ͕ ďƵƚŝƚŝƐǁ ŽƌƚŚƌĞƉĞĂƟŶŐ͗ ƉŽƐŝƟǀ ĞĂƫ ƚƵĚĞŽŶůLJŵĂŬĞƐŽƉƉŽƌƚƵŶŝƟĞƐŐůŽǁ ŝŶƚŚĞ ĚĂƌŬ͘ dƌƵĞƐƵĐĐĞƐƐĐŽŵĞƐĨƌŽŵĂĐƚƵĂůůLJƚĂĐŬůŝŶŐƚŚŽƐĞŽƉƉŽƌƚƵŶŝƟĞƐ͕ ŶŽƚĨƌŽŵŚĂǀ ŝŶŐĂŶLJƐƉĞĐŝĮ Đ Ăƫ ƚƵĚĞ͘ dŽďĞƐƵĐĐĞƐƐĨƵů͕ LJŽƵŽŶůLJŶĞĞĚĂϱϭйƐƚƌŝŬĞƌĂƚĞ͘
  9. 9. © 2014 D Price—(ganador.com.au) ON SUCCESS
  10. 10. © 2014 D Price—(ganador.com.au) ON SUCCESS That vision thing /ĂŵŝŶƚƌŝŐƵĞĚďLJƚŚĞŶŽƟŽŶŽĨŚĂǀŝŶŐĂǀŝƐŝŽŶ͘ /ƚƐĞĞŵƐƚŽďĞƵŶŝǀ ĞƌƐĂůůLJĂĚŵŝƌĞĚĂŶĚŽŌĞŶƚŚĞ Į ƌƐƚ;ŝĨŶŽƚŽŶůLJͿĐƌŝƚĞƌŝŽŶŵĞŶƟŽŶĞĚǁ ŚĞŶĚŝƐĐƵƐƐŝŶŐůĞĂĚĞƌƐŚŝƉ͘ What is the difference between a vision and a dream? Vision and fantasy? Vision and a point of view? But more importantly, what is the trick in moving from NOT having a vision to having one? Like how do you really do it? Can you ‘DO’ vision; i.e. can you acquire it, or is it something like ball sense or the ability to carry a tune; it can be improved but not acquired? The best I can do is to describe vision as a personal concept of some future outcome. /ǁ ŽƵůĚƐƵŐŐĞƐƚƚŚĂƚĐůĂƌŝƚLJĂďŽƵƚƚŚĞƌĞƋƵŝƌĞĚĂĐƟŽŶƐƚŚĂƚǁ ŝůůĚĞůŝǀ ĞƌƚŚĂƚŽƵƚĐŽŵĞŶĞĞĚŶŽƚ ďĞŝŶĐůƵĚĞĚŝŶƐƵĐŚĂĚĞĮ ŶŝƟŽŶ͘ dƌĂŶƐůĂƟŽŶŽĨƚŚĞǀ ŝƐŝŽŶŝŶƚŽĂĐƟŽŶĂďůĞƐƚƌĂƚĞŐŝĞƐŝƐƚŚĞĚŽŵĂŝŶ of management, and could conceivably be independent ofthe actual vision. /Ĩǀ ŝƐŝŽŶĚŽĞƐŶŽƚŝŶĐůƵĚĞƚŚĞƚƌĂŶƐůĂƟŽŶ;ĂŶĚƐƵďƐĞƋƵĞŶƚĞdžĞĐƵƟŽŶͿŝŶƚŽƚŚĞĂĐƟŽŶƐ͕ ƚŚĞŶǀŝͲ sion is purely a mental construct. Vision must then be born from conscious and /or unconscious ŵĞŶƚĂůĂĐƟǀ ŝƚLJ͘ dŽƉƵƚŝƚƐŝŵƉůLJ͕ ŝƚŝƐƐŽŵĞƚŚŝŶŐƚŚĂƚƐƉƌŝŶŐƐƚŽŵŝŶĚ͘ /Ĩŝƚǁ ĞƌĞůĂƌŐĞůLJƚŚĞƉƌŽĚƵĐƚŽĨƚŚĞƌĂƟŽŶĂůŵŝŶĚ͕ ƚŚĞŶĂŶLJƉĞƌƐŽŶǁ ŽƵůĚďĞĂďůĞƚŽĐƌĞĂƚĞͬ ŚĂǀ ĞĂǀŝƐŝŽŶ͕ ĂŶĚĂŐĂŝŶ͕ /ĂŵŶŽƚĐĞƌƚĂŝŶƚŚĂƚĂŶLJƌĂƟŽŶĂůǀ ŝĞǁ ŽĨƚŚĞĨƵƚƵƌĞ;ƚŚĞĞǀ ĞƌLJĚĂLJŐĂƌͲ ĚĞŶǀ ĂƌŝĞƚLJͿƌĞĂůůLJĐŽŶƐƟƚƵƚĞƐǁ ŚĂƚ/ƵŶĚĞƌƐƚĂŶĚĨƌŽŵƚŚĞƚĞƌŵ͚ ǀ ŝƐŝŽŶĂƌLJ͛ ͘ So, a vision must also have an element ofcontrariness to it; and it certainly is a view of the fu- ture that is different from where the momentum ofthe status quo would ordinarily take you (or the company). So a vision should then be defined as an ŝŶƚƵŝƟǀ ĞŵĞŶƚĂůĐŽŶƐƚƌƵĐƚŽĨĂŶƵŶƵƐƵĂůĨƵƚƵƌĞ͘ dŚŝƐŶĞǁ ĚĞĮ ŶŝƟŽŶǁ ŽƵůĚŝŵƉůLJƚŚĂƚǀŝƐŝŽŶƐƐŽŵĞŚŽǁ ĐŽŵĞĂďŽƵƚĂŶĚĂƌĞŶŽƚůŝŬĞůLJƚŽďĞ ƐŽŵĞƚŚŝŶŐƚŚĂƚĐĂŶďĞĂĐƋƵŝƌĞĚƚŚƌŽƵŐŚƉƌĂĐƟĐĞ͘ As the apostle Paul advises about the speaking in tongues; it is rather useless ifthere is no one around to translate it – and the same seems true ofa vision. What does all this mean back at the ranch?  Encourage mavericks and tolerate the weird – they may become leaders of the future.  ŵďƌĂĐĞŝŶƚƵŝƟŽŶ– nothing ground-breaking (except tornados) has ever come from extrap- ŽůĂƟŶŐƚŚĞ͚ ƵƐƵĂů͛ ƚƌĞŶĚ͘  Build some triggers into your strategic plan that mandates change, even if it is only appar- ĞŶƚůLJĐŚĂŶŐĞĨŽƌƚŚĞƐĂŬĞŽĨĐŚĂŶŐĞ͘ ;dŚĞĂůƚĞƌŶĂƟǀ ĞŝƐĂƚƌŽƉŚLJ͘ Ϳ  Learn to trust your gut. We need some leadership – go for it!
  11. 11. © 2014 D Price—(ganador.com.au) ON SUCCESS We don't always learn best from books. We don't always learn best by trial and error. But we do learn like ducks. Exposing infants and toddlers to a certain sport or aspects of a sport imprints those images on their minds. A kid of two who watches a lot of tennis (TV or in real life because mum and dad are play- ing) are not only more likely to pick up a racquet, but also has the patterns of play imprinted on their minds. These are the athletes who, ten years on, are the ones that always seem to have an extra second to do something with a ball or seem to be more ma- ture in their competitive ability than their peers. They are hard-pressed to describe why it is so, but it simply is imprinting. We learn by copying what others do. If you want to know stuff, find people who know the stuff that you want to know. Success is in large part attributable who you choose as your ‘imprint’. Pick carefully and wisely.
  12. 12. © 2014 D Price—(ganador.com.au) ON SUCCESS Lessons from a dead horse. Some years ago Chris in Dural bought a horse from a farmer for $100. The farmer agreed to deliver the horse the next day. The next day the farmer drove up and said, Sorry, son, but I have some bad news...the horse died. Chris replied, Well, then just give me my money back. The farmer said, Can't do that. I went and spent it already. Chris said, OK, then, just bring me the dead horse. The farmer asked, What ya gonna do with him? Chris said, I'm going to raffle him off. The farmer said, You can't raffle off a dead horse! Chris said, Sure I can; watch me. I just won't tell anybody he's dead. A month later, the farmer met up with Chris and asked, What ever happened with that dead horse? ŚƌŝƐƐĂŝĚ͕ Η/ƌĂŋ ĞĚŚŝŵŽī ͘ /ƐŽůĚϱϬϬƟĐŬĞƚƐĂƚƚǁ ŽĚŽůůĂƌƐĂƉŝĞĐĞĂŶĚŵĂĚĞĂƉƌŽĮ ƚŽĨΨϵϵϴ͘ Η The farmer said, Didn't anyone complain? Chris said, Just the guy who won. So I gave him his two bucks back. Chris grew up and now works for the federal government. He's the one who figured out how this bail-out is going to work. Lessons to be learned. 1. Do your math. 2. ĞĐƌĞĂƟǀ Ğ͘ 3. ĞƉƌĂŐŵĂƟĐ͘ 4. Not telling isn’t the same as lying. 5. Know your punters 6. Treat your complainants fairly. 7. ǀ ĞŶƚŚĞǁ ŽƌƐƚƐŝƚƵĂƟŽŶĐĂŶŚĂǀ ĞĂƉƌŽĮ ƚĂďůĞŽƵƚĐŽŵĞ͘ 8. You can find a laugh anywhere– even in death.
  13. 13. © 2014 D Price—(ganador.com.au) ON SUCCESS 10 Laws of Success 1. Success is not about doing the right thing; it is do- ing what is required. 2. Luck plays a bigger role in the final outcome than most people are prepared to admit. (If you deny luck, you will miss the opportunity it brings.) 3. Some form of personal gain drives all of human behaviour. (WIIFM) 4. Don't bother with it if you can't measure it. (In business, not love.) 5. Eventually everyone realises that money does not matter. 6. It does not matter what you are good at, it mat- ters only what the customer wants. 7. Anticipated regret is more powerful than antici- pated pleasure. 8. People always overestimate the benefits and un- derestimate the risks. 9. Being right counts for nothing. 10.With every person added to a group, it becomes marginally less productive and more dysfunction- al.
  14. 14. © 2014 D Price—(ganador.com.au) ON SUCCESS Pick Learn Do D LJƐŽŶ;D ĂƩ ŚĞǁ ͿŝƐĂƐƉŽƌƚLJŬŝĚ͘ ĞŝŶŐƐƵŵŵĞƌĂŶĚďĞŝŶŐƵƐƚƌĂůŝĂ͕ ƚŚĞƐƉŽƌƟŶŐĮ ĞůĚŵƵƐƚďĞ cricket. The summer of09 hasn’t been too kind when it comes to the big scores, and recently it was just a classic opportunity to impart a life lesson. Eleven (11) may be considered young – but I thought he was old enough to understand. On this ƉĂƌƟĐƵůĂƌĚĂLJŝƚǁ ĂƐĂďĂƩ ůĞĨŽƌƐƵƌǀ ŝǀ Ăů͘ dŚĞƉƌĞǀ ŝŽƵƐǁ ĞĞŬ;ĚĂLJϭŽĨƚŚĞŵĂƚĐŚĂŐĂŝŶƐƚƚŚŝƐ ƚĞĂŵͿŚŝƐƐŝĚĞǁ ĂƐƐŚŽƌƚĂĨĞǁ ƉůĂLJĞƌƐ;ŝŶĐůƵĚŝŶŐD ĂƩ ǁ ŚŽǁ ĂƐĂƚƚŚĞƚŚůĞƟĐƐĐĂƌŶŝǀ Ăů͘ ͿdŚĞLJ ŐŽƚƌŽůůĞĚ͕ ĂŶĚƚŚĞŽƉƉŽƐŝƟŽŶƋƵŝĐŬůLJƉƵƚŽŶĂůĞĂĚĂŶĚĚĞĐůĂƌĞĚ͕ ŐŽŝŶŐĨŽƌĂŶŽƵƚƌŝŐŚƚǁ ŝŶ͘ /ĨLJŽƵ don’t follow cricket, all you need to know is this: On this Saturday the team had try and bat the whole day. Firstly to make up the deficit, and then ƚŽďƵŝůĚĂƐĐŽƌĞƚŚĂƚĐŽƵůĚďĞĚĞĨĞŶĚĞĚ͘ t ĞůŽƐƚĂǁ ŝĐŬĞƚĞĂƌůLJĂŶĚƚŚĞŶD ĂƩ ǁ ĞŶƚŝŶ͘ , Ğǁ ĂƐ ĂƐŬĞĚ͕ ƚŽůĚĂŶĚEt ƚŚĂƚƚŚĞLJŚĂĚƚŽďĂƚĨŽƌĂůŽŶŐƟŵĞ͘ /ŬŶŽǁ ŝƚƐŽƵŶĚƐƐŝůůLJŝĨLJŽƵĂƌĞŶŽƚ ĨĂŵŝůŝĂƌǁ ŝƚŚĐƌŝĐŬĞƚ͕ ďƵƚƚŚĞŽďũĞĐƟǀ Ğǁ ĂƐƚŽ͚ ŶŽůŽƐĞ͛ – the score was irrelevant. He just got a start and then started ‘slogging’– and before long was caught out by a fine catch. ;EŽƌŵĂůůLJĂƚƚŚŝƐĂŐĞƚŚŽƐĞĐĂƚĐŚĞƐĚŽŶ͛ ƚƐƟĐŬ͕ ƐŽŚĞǁ ĂƐƉƌŽďĂďůLJƵŶůƵĐŬLJ͘ Ϳ Out for single figures. Failure. Anyway, to make a long story short – the team went on to post a reasonable score and had to defend only for about 90 minutes. The match had to finish at noon–ĂŶĚƚŚĞŽƉƉŽƐŝƟŽŶƐĐŽƌĞĚ the winning run with a minute to spare. If one batsman had stayed in for 2 more minutes– ifonly… And this was the lesson that I tried to impart. Success in life – as it is in a junior cricket match– requires these 3 steps to be followed. Pick: Figure out what needs to be done. Figure out what you want to do. Decide in the one thing… ĞĂƌŶ͗ ĞĂƌŶŚŽǁ ƚŽĚŽŝƚ͘ /ĨLJŽƵŬŶŽǁ ĂůŝƩůĞ͕ ůĞĂƌŶŵŽƌĞ͕ ŝĨLJŽƵŬŶŽǁ ĂůŽƚ͕ ůĞĂƌŶŵŽƌĞ͘ ĞĂƌŶ how – that is the engine. Do: Then do it. Execute what you want do and execute in the right way – the way that you learned. Simple: Pick – Learn-Do. PLD.
  15. 15. © 2014 D Price—(ganador.com.au) ON SUCCESS
  16. 16. © 2014 D Price—(ganador.com.au) ON SUCCESS Give the ball achance t ŚĞŶ/ǁ ĂƐƐƟůůůŝǀ ŝŶŐŝŶ^ŽƵƚŚĨƌŝĐĂ͕ /ƉůĂLJĞĚŵŽƌĞŐŽůĨƚŚĂŶ/ĚŽŶŽǁ ͘ Ɛǁ ĂƐƚŚĞĐƵƐƚŽŵ͕ ĞǀĞƌLJ golfer would have a caddie. Caddies were typically under-employed and uneducated; trying to eke out a living on fairly meagre payments as caddies on the all-ǁ ŚŝƚĞŐŽůĨĐŽƵƌƐĞŽĨƚŚĞƟŵĞ͘ ;/Ăŵ not proud ofit, but that is what it was like back then.) I learnt one ofthe most important lessons of my life on such a golf course, from a gap-toothed, semi-ůŝƚĞƌĂƚĞĐŚĂƌĂĐƚĞƌǁ ŚŽǁ ĂƐŵLJĐĂĚĚŝĞŽŶƚŚĂƚƉĂƌƟĐƵůĂƌĚĂLJ͘ ;/ǁ ŝƐŚ/ƌĞŵĞŵďĞƌĞĚŚŝƐŶĂŵĞ ŽƌĐŽƵůĚĮ ŶĚŚŝŵĂŐĂŝŶďĞĐĂƵƐĞ/ǁ ŽƵůĚůŝŬĞƐŚŽǁ ŵLJŐƌĂƟƚƵĚĞ͘ Ϳ , Ğǁ ĂƚĐŚĞĚ;ŽďǀŝŽƵƐůLJŝŶĂŐŽŶLJͿĨŽƌĂǁ ŚŝůĞĂƐ/ǁ ĂƐůĞĂǀ ŝŶŐƋƵŝƚĞĂĨĞǁ ƉƵƚƐƐŚŽƌƚŽŶƚŚŝƐƉĂƌƟĐƵͲ ůĂƌĚĂLJ͘ KŶĞĂŌĞƌƚŚĞŽƚŚĞƌŵLJƉƵƚƐǁ ŽƵůĚƐƚŽƉƐŚŽƌƚŽĨƚŚĞŚŽůĞ͘ ǀ ĞŶƚƵĂůůLJŚĞĐŽƵůĚŶŽƚĐŽŶƚĂŝŶ himself anymore and he blurted out: “Givetheball a chance, master –givethe ball a chance.” For a moment I was on the verge ofbeing upset about his unsolicited advice. (Remember, unlike pro caddies, none of them could actually PLAY golf and they really just carried the bags.) But then I realised the wisdom of those words, and I couldn’t help but smile. (The rest of my four-ball burst out laughing of course.) If you don’t hit the ball hard enough it will not go in the hole. That is the difference between suc- ĐĞƐƐĂŶĚĨĂŝůƵƌĞ͗ ŚŽǁ ŚĂƌĚLJŽƵŚŝƚƚŚĞďĂůů͘ , ŝƫ ŶŐŝƚŚĂƌĚŝƐŶŽƚĂŐƵĂƌĂŶƚĞĞƚŚĂƚŝƚǁ ŝůůŐŽŝŶ͕ ďƵƚ Śŝƫ ŶŐŝƚƚŽŽƐŽŌůLJ͕ ŝƐĂŐƵĂƌĂŶƚĞĞƚŚĂƚŝƚt KE͛ dŐŽŝŶ͘ (Was it Wayne Gretzky who said: ‘I miss 100% ofthe shots that I don’t take’?) dŚŝƐƉŽŽƌƐŽƵůůŝǀ ŝŶŐŽŶƚŚĞĞĚŐĞƐŽĨĐŝǀ ŝůŝƐĂƟŽŶŚĂĚŐŝǀ ĞŶŵĞĂůŝĨĞ-lesson that I have remembered ever since. And I thought ofit again today when I made this discovery I want share with you. Once again I had to think about whether I wanted to do something or … let it slide past. I remem- bered my caddie and his echo reminded me to give the ball a chance.
  17. 17. © 2014 D Price—(ganador.com.au) ON SUCCESS
  18. 18. © 2014 D Price—(ganador.com.au) ON SUCCESS Acceptance What is the hardest thing for people to do? What is the hardest thing for you to do? Have you ever watched IDOL– the TV talent quest (or any show like that) wondered ‘why has no- one ever told them that they couldn’t sing’? But you see, people have told them that. They just failed to accept it. Because ACCEPTANCE isthe hardest thing to do. It is hard to…  accept who you are (and who you are not)  accept that there are things that you don’t control  accept that you are responsible for the things that are wrong in your life (and business)  accept forgiveness  accept that you may be wrong and accept responsibility dŚĞƉƌĞǀ ĂůĞŶĐĞŽĨĂŶLJŶƵŵďĞƌŽĨĂĚĚŝĐƟŽŶƐ͕ ĨƌŽŵǁ ĞŝŐŚƚ-ůŽƐƐƚŽĚƌƵŐĂĚĚŝĐƟŽŶ͕ ŝƐƉƌŽŽĨƚŚĂƚƉĞŽͲ ple failed the acceptance test:  They failed to accept that they have a problem  They failed to accept personal responsibility They failed to accept help dŚĞŚŝŐŚĚŝǀ ŽƌĐĞƌĂƚĞƐĂƌĞƐLJŵƉƚŽŵĂƟĐŽĨ͗  failure to accept each other  failure to accept change  failure to accept responsibility  failure to accept differences You may argue that failure to accept the status quo is the stuff that great achievements and amaz- ŝŶŐŝŶŶŽǀ ĂƟŽŶƐĂƌĞŵĂĚĞŽĨ͘ dŚĞƌĞŝƐƐŽŵĞƚƌƵƚŚƚŽƚŚĂƚ͘ ƵƚůĞƚ͛ ƐŶŽĐŽŶĨƵƐĞĚŝƐĐŝƉůŝŶĞĂŶĚƉĞƌƐĞͲ ǀ ĞƌĂŶĐĞǁ ŝƚŚĚĞŶŝĂůŽĨƌĞĂůŝƚLJ͘ EŽŵĂƩ ĞƌŚŽǁ ŵƵĐŚLJŽƵďĞůŝĞǀĞŝŶ͚ ƚŚĞƐĞĐƌĞƚ͛ ŽƌƚŚĞ͚ ƉŽǁ ĞƌŽĨ dreams’, I doubt anyone reading this can crack the 10-second barrier in the 100m sprint; so let’s learn to accept reality and move on. But what has this to do with running a (retail) business? When you run a business, you will receive a lot of advice; from customers, staff and consultants. ƐĂĐŽŶƐƵůƚĂŶƚ/ŐĞƚƚŽƐĞĞŚŽǁ ƉĞŽƉůĞƉƌŽĐĞƐƐ͚ ĂĚǀ ŝĐĞ͛ ĂůůƚŚĞƟŵĞ– and what I see as the first ƌĞĂĐƟŽŶ is how people get defensive. EŽŵĂƩ Ğƌǁ ŚĂƚƚŚĞĐŽůĚĨĂĐƚƐĂƌĞ͕ ƚŚĞĮ ƌƐƚƌĞĂĐƟŽŶŝƐƚŽũƵƐƟĨLJǁ ŚLJƚŚŝŶŐƐĂƌĞǁ ŚĂƚƚŚĞLJĂƌĞ͘ ŶĚ why it became that way. And why it is too hard to change.  When someone tells you that your service sucks, you should believe them instead oftelling them why they are wrong and what they don’t understand about your business.  t ŚĞŶƐŽŵĞŽŶĞƐĂLJƐLJŽƵƐŚŽƵůĚŝŶǀ ĞƐƚŝŶďĞƩ ĞƌƐLJƐƚĞŵƐ͕ ŵĂLJďĞLJŽƵƐŚŽƵůĚďƵLJŽŶĞŝŶƐƚĞĂĚ of finding reasons why the current one is good enough.  When someone tells you that you are too expensive, you could find a way to lower prices or ĐŚĂŶŐĞƉĞƌĐĞƉƟŽŶƐƌĂƚŚĞƌƚŚĂŶĞdžƉůĂŝŶŝŶŐƚŚĂƚŝƚŝƐƚŚĞƐƵƉƉůŝĞƌ͛ ƐĨĂƵůƚ͘ When someone says you should change the way something looks, you could change it rather than ũƵƐƟĨLJŝŶŐǁ ŚLJŝƚŚĂƐĂůǁ ĂLJƐďĞĞŶĚŽŶĞƚŚĂƚǁ ĂLJ͘ Does this mean that one should always accept advice in good faith? Of course not: In the first in- stance, when someone gives you unsolicited advice about something personal and about what is possible and not possible– IGNORE it. When someone gives you advice that is based on their ex- ƉĞƌŝĞŶĐĞŽĨĂŶŝŶƚĞƌĂĐƟŽŶǁ ŝƚŚLJŽƵĂŶĚLJŽƵƌďƵƐŝŶĞƐƐ– EVALUATE it and assess it on its merits. Be Ăǁ ĂƌĞŽĨƚŚĞƚĞŵƉƚĂƟŽŶƚŽũƵƐƟĨLJŝƚĂŶĚƚŽƌĂƟŽŶĂůŝƐĞŝƚĂǁ ĂLJ͘ D ĂŬĞĂůĞǀĞů-headed decision about whether there is any merit in the advice and then act on it or discard as appropriate. When a consultant or trainer gives you advice, IMPLEMENT it; because presumably you are not stupid ĞŶŽƵŐŚƚŽĞŵƉůŽLJĂĐŽŶƐƵůƚĂŶƚǁ ŚŽŚĂƐŶŽĞdžƉĞƌƟƐĞŝŶƚŚĂƚĂƌĞĂ͘ Ask any alcoholic. Ask any divorcee. Ask any bankrupt: Acceptance isthe first step ofa change in ĚŝƌĞĐƟŽŶ. As long as the first step isn’t a knee-ũĞƌŬƌĞĂĐƟŽŶ͘
  19. 19. © 2014 D Price—(ganador.com.au) ON SUCCESS When does water boil? It may seem like a silly question, right? I guess you know that it is at 212°F or 99.98°C (lets’ call it 100, ok – and we agree this is at sea level?) It takes a certain amount of time and energy to get water to boil. How hard is it (what does it take) to get water to or 99°C or 211°F? Very close to the same amount of effort, energy and time than it does to get it to boiling point. BUT – if it doesn’t boil it doesn’t boil. If it does not boil it does change. You have warm water, not boiling water. It won’t become steam. It does not transform. All that effort and energy for nothing. It is the same for your business. It may only need another 1 degree increase in temperature to be transformed.
  20. 20. © 2014 D Price—(ganador.com.au) ON SUCCESS Looking for Eric I watched a movie on DVD the other day- Lookingfor Eric - starring (and produced by) Eric Can- tona. If you are not a soccer fan, Eric Cantona is the Andre Agassi of soccer (football as they call it) and ƚŚĞďƵůŬŽĨŚŝƐĐĂƌĞĞƌǁ ĂƐƐƉĞŶƚĂƚD ĂŶĐŚĞƐƚĞƌhŶŝƚĞĚ͘ , Ğǁ ĂƐĂŶĂƌƟƐƚĞ– and there is no higher compliment. I won’t spoil the story (well worth watching– and not about football at all) but at one stage his biggest fan (his namesake, but an ordinary postman) asks him about his greatest moment on the ƉŝƚĐŚ͘ , ŝƐĨĂŶƚŚĞŶƌĂƩ ůĞƐŽī ŵĂŶLJŽĨƚŚĞŐƌĞĂƚŐŽĂůƐŚĞŚĂĚƐĐŽƌĞĚ– with the accompanying goose bump footage. ƵƚĞǀ ĞƌLJƟŵĞƚŚĞĨĂŶĂƐŬƐŚŝŵŝĨthat was the moment, Cantona shakes head and says ‘non’. (He is French.) Eventually, the fan (Eric the Postman) is exasperated and asks which moment it was. Cantona responds: It wasn’t a goal. It was a pass. Goose bump footage follows where Cantona lobs a divine pass into the path of a team mate – who scores… ĂŶƚŽŶĂĞdžƉůĂŝŶƐƚŚĂƚ͕ ĂƐĂ;ŐŝŌĞĚͿƐŽĐĐĞƌƉůĂLJĞƌ͕ ŝƚǁ ĂƐŚŝƐƉƌŝǀ ŝůĞŐĞƚŽ' /dŽƉƉŽƌƚƵŶŝƟĞƐƚŽ other players. This reminds us that as a manager or business owner, we should also know that our job is not to ƐĐŽƌĞŐŽĂůƐ͕ ďƵƚƚŽŐŝǀ ĞƚŚĞŽƉƉŽƌƚƵŶŝƟĞƐƚŽƚŚĞƚĞĂŵ͊ ^ŽĐĐĞƌŝƐŶ͛ ƚůŝĨĞ͕ ďƵƚŝƚŝƐƌĞǀĞĂůŝŶŐƚŚĂƚŽŶĞŽĨƚŚĞŵŽƐƚŐŝŌĞĚƉůĂLJĞƌƐŽĨŽƵƌƟŵĞƌĞĂůŝƐĞƐƚŚĂƚ ƚŚĞƌĞŝƐŵŽƌĞũŽLJĂŶĚƐĂƟƐĨĂĐƟŽŶƚŽďĞŚĂĚby givingƚŚĞŐŝŌƐƚŚĂƚŽƵƌƚĂůĞŶƚƐĂŶĚŽƵƌŽƉƉŽƌƚƵͲ ŶŝƟĞƐŽī Ğƌ͕ ƚŚĂŶƚŚĞƌĞŝƐŝŶŐƌĂďďŝŶŐƚŚĞŚĞĂĚůŝŶĞƐŽƵƌƐĞůǀĞƐ͘ How do you give? How muchĚŽLJŽƵŐŝǀ Ğ͍ KƌĚŽLJŽƵƚŚŝŶŬƚŚŝƐŝƐƚŚĞŶĂŢǀ ĞĐŚĂƩ ĞƌŽĨĂŶĞdž- manager who has officially lost the plot?
  21. 21. © 2014 D Price—(ganador.com.au) ON SUCCESS Ode to the losers of the world There is a lot to worry about. /ĨLJŽƵŽǁ ŶĂƐĞƌǀŝĐĞƐƚĂƟŽŶ͕ LJŽƵ͛ ĚďĞǁ ŽƌƌŝĞĚĂďŽƵƚĂůƚĞƌŶĂƟǀĞĞŶĞƌŐLJ͘ /ĨLJŽƵŽǁ ŶĂŚĂŵďƵƌŐĞƌ ũŽŝŶƚŽƌĂƉŝnjnjĂƐŚŽƉLJŽƵĂƌĞǁ ŽƌƌŝĞĚĂďŽƵƚŚĞĂůƚŚLJĞĂƟŶŐŚĂďŝƚƐ͘ /ĨLJŽƵŽǁ ŶĂƚŽďĂĐĐŽŶŝƐƚLJŽƵ͛ Ěǁ ŽƌƌLJĂďŽƵƚŐŽǀĞƌŶŵĞŶƚƌĞŐƵůĂƟŽŶ͘ /ĨLJŽƵƌƵŶĂƉƵďŽƌĐůƵďLJŽƵ ǁ ŝůůďĞǁ ŽƌƌŝĞĚĂďŽƵƚĂŶƟ-ƉŽŬŝĞƐƐĞŐŵĞŶƚĂŶĚĂŶƟ-ƐŵŽŬŝŶŐƐĞŶƟŵĞŶƚ͘ If you own a bookshop, shoe shop, fashion store- or almost any other type of retail outlet, you’d be worried about the internet. But there is a way out. ƌŶŽůĚ^ĐŚǁ ĂƌnjĞŶĞŐŐĞƌǁ ĂƐĂǁ ŝŵƉƵŶƟůŚĞƐƚĂƌƚĞĚůŝŌŝŶŐǁ ĞŝŐŚƚƐĂŶĚD ŝĐŚĂĞůĞůůǁ ĂƐĂĚŝƐŚͲ ǁ ĂƐŚĞƌǁ ŚĞŶŚĞǁ ĂƐǁ ŽƌŬŝŶŐŽŶƐĞůůŝŶŐŚŝƐĮ ƌƐƚW͘ ŝůů' ĂƚĞƐǁ ĂƐĂŶĞƌĚƉƌŽŐƌĂŵŵŝŶŐƐŽŌͲ ǁ ĂƌĞĨŽƌƚƌĂĸ ĐůŝŐŚƚƐƵŶƟůŚĞƐŽůĚƚŚĞĮ ƌƐƚK^ůŝĐĞŶƐĞƚŽ/D ĂŶĚZĂLJƌŽĐǁ ĂƐĂƚƌĂǀĞůůŝŶŐ ƐĂůĞƐŵĂŶƵŶƟůŚĞŽƉĞŶĞĚŚŝƐƐĞĐŽŶĚD ĐŽŶĂůĚƐ͘ ďƌĂŚĂŵŝŶĐŽůŶƌĂŶĂŐĞŶĞƌĂůƐƚŽƌĞďĞĨŽƌĞŚĞĞǀĞŶƚƵĂůůLJĞŶƚĞƌĞĚƉŽůŝƟĐƐĂŶĚ:ŽŚŶdƌĂǀ ŽůƚĂ ǁ ĂƐĂǁ ĂŝƚĞƌƵŶƟůŚĞĐƌĂĐŬĞĚŚŝƐĮ ƌƐƚĂƵĚŝƟŽŶ͘ ZŽĚ^ƚĞǁ Ăƌƚǁ ĂƐĂŐƌĂǀ ĞĚŝŐŐĞƌĂŶĚ:ĞƌƌLJ^ĞŝŶͲ feld sold light bulbs by phone. Author Stephen King was a janitor when he had the idea for his breakthrough novel Carrie. Who you are today and what you are doing today has absolutely no relevance to who you may become. And it is true: one store can readily become a chain just as easily as a chain can become one store. Being broke can be great training for being rich. But these stories are not about dreams coming true. In each andevery case, the person actually DID something. (Sold a PC, wrote a novel, audi- ƟŽŶĞĚ– or whatever.) And that, dear friend, has always been and will always be the difference between success and ĨĂŝůƵƌĞ͗ ƚŚĞĂĐƚŽĨĞdžĞĐƵƟŶŐŝƐŚŽǁ ĚƌĞĂŵƐĂƌĞŵĂĚĞƌĞĂů͘ Your current problems could disappear overnight, or it may take a while longer. But the only certainty is that nothing will happen if you don’t do something about it. What are you going to do now?
  22. 22. © 2014 D Price—(ganador.com.au) ON SUCCESS
  23. 23. © 2014 D Price—(ganador.com.au) ON SUCCESS Lose the players, lose the match. Lose the match, lose your job. dŚĞƟƚůĞŽĨƚŚŝƐƉŽƐƚĚĞƐĐƌŝďĞƐƚŚĞƚƌĂĚŝƟŽŶĂůĐŽĂĐŚŝŶŐůŝĨĞĐLJĐůĞ͘ D ŽƐƚƌĞĐĞŶƚůLJŝƚǁ ĂƐĂƌůƚŽŶ ŽŽƚďĂůůůƵďĂŶĚƚŚĞLJĐŽĂĐŚƌĞƩZĂƩ ĞŶ͘ dŚĞLJŚĂĚůŽƐƚϰŐĂŵĞƐ;ŽŶĞŵŽŶƚŚͿĂŶĚƚŚĞD ĞůďŽƵƌŶĞ ƉƌĞƐƐ͕ ĂƐŝƐƚŚĞŝƌǁ ŽŶƚ͕ ƚƵƌŶĞĚƚŚŝƐŝŶƚŽŶŽƚŚŝŶŐƐŚŽƌƚŽĨĂŶĞdžŝƐƚĞŶƟĂůĐƌŝƐŝƐ͘ KŶĞŽĨƚŚĞĐůŝĐŚĠƐƚŚĂƚŝƐďĂŶĚŝĞĚĂďŽƵƚŝƐƚŚĞƋƵĞƐƟŽŶ͗ ‘Did helosehis players?’ We all understand what that means. A coach can rule by [1] fear or [2]by force of personality, or [3] by sheer weight of success. Most journeyman coaches rely somewhat on all three ofthose and must turn up the dial on the ŽŶĞŽƌƚŚĞŽƚŚĞƌĚĞƉĞŶĚŝŶŐŽŶƚŚĞƐŝƚƵĂƟŽŶ͘ /ĨƚŚĞLJƌĞĂĚƚŚĞƐŝƚƵĂƟŽŶǁ Ğůů͕ ƚŚĞLJŵĂLJƐƵƌǀŝǀ Ğϯ-7 LJĞĂƌƐ;ĞdžƚƌĂƉŽůĂƟŶŐĨƌŽŵĂƌĂŶŐĞŽĨĂŶƐǁ ĞƌƐ/ĨŽƵŶĚŽŶ' ŽŽŐůĞ͘ Ϳ Some of course last longer and some shorter– that is how you create the average. The key indicator that the journos seem to focus on is whether the players have stopped playing for the coach. (I am not sure whether professional players ever play for a coach the way school- aged kids would.) ƵƚƚŚĞƉĞƌƐŝƐƚĞŶĐĞŽĨƚŚĞƉƌĞƐƐŝŶƉƌŽƉĂŐĂƟŶŐƚŚĂƚŵĞƐƐĂŐĞŵĞĂŶƐƚŚĂƚĞǀ ĞŶƚƵĂůůLJ;ƚƌƵĞŽƌŶŽƚͿ peoplebegin to believe and importantly, theadministrators begin to act on it. ī ĞĐƟǀ ĞůLJƚŚĞƉƌĞƐƐĐƌĞĂƚĞƐĂŵĞŶƚĂůŵŽĚĞů;ĂĨƌĂŵĞǁ ŽƌŬŽĨĂƐƐƵŵƉƟŽŶƐͿ͘ It is worth remembering the quip by George Box: ͞ ƐƐĞŶƟĂůůLJ͕ ĂůůŵŽĚĞůƐĂƌĞǁ ƌŽŶŐ͕ ďƵƚƐŽŵĞĂƌĞƵƐĞĨƵů͟ ͘ They arewrongďĞĐĂƵƐĞƚŚĞLJĂƌĞƐŝŵƉůŝĮ ĐĂƟŽŶƐĂŶĚƚŚĞLJĐĂŶďĞuseful because we can learn from ƚŚĞŵ͘ dŚĞũŽƵƌŶĂůŝƐƚƐĐƌĞĂƚĞĂŶĚƉĞƌƉĞƚƵĂƚĞĂŵĞŶƚĂůŵŽĚĞůŽĨǁ ŚĂƚĐŽŶƐƟƚƵƚĞƐĂƐƵĐĐĞƐƐĨƵů coach; and that is one where ‘players play for the coach’. The corollary of that is that once the coach ‘loses’ the players, they will lose the match. Lose enough matches and you eventually lose LJŽƵƌũŽď͘ t ŚĂƚŝƐƚŚĞĐŽŶŶĞĐƟŽŶǁ ŝƚŚďƵƐŝŶĞƐƐŽĨƌĞƚĂŝů͍ Weshould examinethe myths that underpin our thinking (mental models)that govern how we think about business. ŝĨĞŝƐƚŽƵŐŚ͘ ƵƐŝŶĞƐƐŝƐƚŽƵŐŚ͘ ŶĚǁ ĞĚŽŶ͛ ƚŵĂŬĞŝƚĂŶLJĞĂƐŝĞƌŽŶŽƵƌƐĞůǀĞƐďLJƉĞƌƐŝƐƟŶŐƚŽďĞͲ ůŝĞǀ ĞŝŶĐŽŵŵŽŶŵLJƚŚƐ͘ dŚŝƐƉĞƌǀĞƌƐĞƚĞŶĚĞŶĐLJŽĨŽƵƌƐŵĂŬĞƐĚĞĂůŝŶŐǁ ŝƚŚůŝĨĞĂůŝƩůĞůŝŬĞƉůĂLJŝŶŐ the whack-a-mole game. As soon as we crush one, another seems to pop up. We do it to ourselves ƌĞĂůůLJ͕ ďĞĐĂƵƐĞǁ ĞŶĞǀ ĞƌĞdžĂŵŝŶĞŽƵƌ;ŵŝƐͿďĞůŝĞĨƐǁ ŝƚŚƐƵĸ ĐŝĞŶƚƐĐƌƵƟŶLJ͘ ^ŽŵĞŽĨƚŚĞĐŽŵŵŽŶ ‘beliefs’ we have are: Myth: Thecustomer is always right. Truth: Thecustomer thinks they are right. Myth: Walk theextra mile. Truth: You can’t afford to walk theextra mile. Myth: Customers buy on pricealone. Truth: Your servicesucks so bad that you have to resort to pricealoneto stay in the game. Myth: I have20 years experience. Truth͗ z ŽƵŚĂǀ ĞϭLJĞĂƌ͛ ƐĞdžƉĞƌŝĞŶĐĞϮϬƟŵĞƐŽǀ Ğƌ͘ These are just examples. None ofthem may actually apply to you– but the point is that we all have these rusted-ŽŶĂƐƐƵŵƉƟŽŶƐƚŚĂƚĂī ĞĐƚŽƵƌĂďŝůŝƚLJƚŽƉĞƌĨŽƌŵ͘ The only way to win this Whack-a-mole gameis not to play it.
  24. 24. © 2014 D Price—(ganador.com.au) ON SUCCESS Hindsight is always perfect vision, but walking backwards doesn’t solve the problem.
  25. 25. © 2014 D Price—(ganador.com.au) ON SUCCESS Inexorable /ŵĂŐŝŶĞLJŽƵĂƌĞŝŶĂĚĞƐŽůĂƚĞƉůĂĐĞŽŶĂŶŶƚĂƌĐƟĐǁ ĂƐƚĞůĂŶĚ͘ It is eerily silent. You are standing on the edge of a lake looking across the lake to an iceberg - huge slabs of ice perched precariously on theedge of the lake–ũƵƐƚůŝŬĞĂĂǀŝĚƩĞŶďŽƌŽƵŐŚƐƉĞĐŝĂůŽŶĐůŝŵĂƚĞ change. dŚĞŶƚŚĞƌĞŝƐĂƌƵŵďůĞƚŚĂƚŐƌŽǁ ƐůŽƵĚĞƌĂŶĚůŽƵĚĞƌĐƵůŵŝŶĂƟŶŐŝŶĂŶĞŶŽƌŵŽƵƐĐƌƵŶĐŚŽĨƚŚƵŶͲ der as a large slab of ice breaks off the precipice and crashes into the lake with plumes ofice and ǁ ĂƚĞƌƐŚŽŽƟŶŐŝŶƚŽƚŚĞƐŬLJ͘ Then the silence returns. Can you imagine that scenario happening in reverse? Of course not. ĞĐĂƵƐĞƟŵĞŝƐĂŶĂƌƌŽǁ ͘ Change cannot be undone. Change is constant. Right now we are living though change, just like every other person who came before us. And as Ğǀ ĞƌLJŽƚŚĞƌƉĞƌƐŽŶǁ ŚŽǁ ŝůůĐŽŵĞĂŌĞƌƵƐ͘ , Žǁ ŚĂƌĚĂƌĞǁ ĞĮ ŐŚƟŶŐƚŽŬĞĞƉƚŚŝŶŐƐƚŚĞƐĂŵĞ͍ , Žǁ ŵƵĐŚƟŵĞĚŽǁ ĞƐƉĞŶĚƉƌŽƚĞĐƟŶŐǁ ŚĂƚǁ ĞŚĂǀ Ğ͍ , Žǁ ŵƵĐŚĞī ŽƌƚĚŽǁ ĞƉƵƚŝŶƚŽƉĞƌĨĞĐƟŶŐƚŚĞƚŚŝŶŐƐƚŚĂƚŵĂĚĞƵƐƐƵĐĐĞƐƐĨƵů͍ , Žǁ ŵƵĐŚƟŵĞĚŽǁ ĞƐƉĞŶĚǁ ŚŝŶŐĞŝŶŐĂďŽƵƚĐŚĂŶŐĞ– or lobbying the government wind back the clock or to protect us from change? How much do we rely on your past experiences to get us through? As the ‘The Boss’ sang so famously: “Glory days well they'll pass you by Glory days in the wink of a young girl's eye Glory days, glory days” I think I can safely say that yesterday is gone and will never be again. ŶĚƚŚĂƚŵĞĂŶƐƵŶůĞƐƐǁ ĞĂƌĞŐĞĂƌŝŶŐŽƵƌƐĞůǀ ĞƐĂŶĚŽƵƌŽƌŐĂŶŝƐĂƟŽŶƐƵƉǁ ŝƚŚŶĞǁ ƐŬŝůůƐ͕ ŶĞǁ strategies, new products, and new markets – consistently; then we are doomed to join the slab of ice that crashes into oblivion. dŚĞŵŽƐƚŝŵƉŽƌƚĂŶƚƚŚŝŶŐLJŽƵĐĂŶĚŽŝƐƚŽƐLJƐƚĞŵĂƟƐĞLJŽƵƌĐĂƉĂĐŝƚLJƚŽĐŚĂŶŐĞ
  26. 26. © 2014 D Price—(ganador.com.au) ON SUCCESS Which Wolf Are You Feeding? There’s a Native American tale about an old man who was telling his grandson a story about two wolves. The old man said, “There’s a fight between two wolves. One is an evil wolf, filled with anger, resentment, greed, sadness, rage, envy, pride, ego, vanity, and superiority. The other is a good wolf, filled with peace, light, kindness, generosity, love, compassion, humility, benevolence, grace, hope, compassion, and faith.” “Which of the wolves will win the fight, grandfa- ther?” asked the boy. The old man paused, considering the boy, then said, “Whichever one you feed.”
  27. 27. © 2014 D Price—(ganador.com.au) ON SUCCESS Most people ^ƵĐĐĞƐƐŝƐĂŶƵŵďĞƌƐŐĂŵĞ͘ ^ŽĐŝĞƚLJŐĞŶĞƌĂůůLJĞdžƉƌĞƐƐĞƐĂďĞůŝĞĨŝŶƚŚĞƐĐŝĞŶƟĮ ĐŵĞƚŚŽĚĂŶĚƉƌŽͲ fesses to rely on ‘evidence’; except when it comes to success apparently.  D ŽƐƚƉĞŽƉůĞƐĞƚƚŚĞĂůĂƌŵƚŽǁ ĂŬĞƚŚĞŵƵƉŝŶƟŵĞƚŽŐĞƚǁ ŚĞƌĞƚŚĞLJŶĞĞĚƚŽďĞ͘  Most peopleeat more than they need because they feel hungry  Most people worry about what other people think about them  Most people do the things at work that will not get them trouble  Most people do things that are expected of them  Most people work at jobs they thought they could do  Most people work for a living because they have to  Most people are afraid of looking stupid  Most people are afraid of being fired  D ŽƐƚƉĞŽƉůĞĚŽŶ͛ ƚƚŚŝŶŬĂďŽƵƚƚŚĞĂůƚĞƌŶĂƟǀ Ğ  Most people are not successful–ďLJĂŶLJŵĞĂƐƵƌĞLJŽƵĐŚŽŽƐĞ͕ ŝŶĐůƵĚŝŶŐŝŶƚŚĞŝƌŽǁ ŶĞƐƟŵĂͲ ƟŽŶŽĨƚŚĞŝƌŽǁ ŶůŝǀĞƐ͘ If you want to be successful and happy, then you must not be like most people.  zŽƵƐŚŽƵůĚƐĞƚƚŚĞĂůĂƌŵƚŽĂǁ ĂŬĞŝŶƟŵĞƚŽŐĞƚǁ ŚĞƌĞLJŽƵǁ ĂŶƚƚŽďĞ͘  You should eat enough to feed your body  You should not worry about what other people think of you  You should do the things at work that may get you trouble  You should do the unexpected  You should go for jobs that you may be able to do  You should live to work because you want to  You should be afraid oflooking just like ‘most people’  You should not be afraid ofbeing fired  zŽƵƐŚŽƵůĚƚŚŝŶŬĂďŽƵƚƚŚĞĂůƚĞƌŶĂƟǀ Ğ Then, maybe you will be successful. Or not. But at least you have given yourself a shot.
  28. 28. © 2014 D Price—(ganador.com.au) ON SUCCESS
  29. 29. © 2014 D Price—(ganador.com.au) ON SUCCESS Whatever you believe, it is wrong Or at least half the world will say it is. Except for ice cream; everyone loves that. (Even the lactose intolerant who can’t have it). But I digress. dŚĞĨĂĐƚŝƐƚŚĂƚĂůůƚŚĞƚŚŝŶŐƐLJŽƵďĞůŝĞǀĞĂƌĞĞŝƚŚĞƌĂŵĂƩ ĞƌŽĨŽƉŝŶŝŽŶŽƌĂŵĂƩ ĞƌŽĨĨĂĐƚ͘ KƉŝŶͲ ŝŽŶƐĂƌĞĂƚďĞƐƚĂϱϬͬ ϱϬƉƌŽƉŽƐŝƟŽŶĂŶĚŝĨƚŚĞĂƌĐŽĨƐĐŝĞŶƟĮ ĐĚĞǀĞůŽƉŵĞŶƚĐŽŶƟŶƵĞƐĂƐŝƚŚĂƐ over centuries, most of what you hold true today will eventually be disproven. dŚĂƚƉƵƚƐLJŽƵƌďĞůŝĞĨƐĂŶĚĞǀ ĞŶLJŽƵƌ͚ ĞdžƉĞƌŝĞŶĐĞ͛ ŽŶƉĂƉĞƌƚŚŝŶĨŽƵŶĚĂƟŽŶƐ͘ Even when we know we don’t know, we tend to kid ourselves. This piece on individual and plu- ƌĂůŝƐƟĐŝŐŶŽƌĂŶĐĞŝƐĂŐƌĞĂƚƌĞĂĚ͕ ĂŶĚ^ŚĂŶĞWĂƌƌŝƐŚĐŽŶĐůƵĚĞƐ͗ /ŶĨŽƌŵĂƟŽŶŝƐĐŽŵŝŶŐƚŽƵƐǁ ŝƚŚŐƌĞĂƚĞƌǀ ĞůŽĐŝƚLJĂŶĚŵĂŐŶŝƚƵĚĞ͘ ͞ /ĚŽŶ͛ ƚŬŶŽǁ ͟ ŵŝŐŚƚďĞ the most powerful admission you can make in the internet era. /ŚĂǀ ĞĂƉƌĂĐƟĐĂůƐƵŐŐĞƐƟŽŶĨŽƌLJŽƵƚŽĐŚĂůůĞŶŐĞĐŽŶǀĞŶƟŽŶ͘ Why don’t you play a version of that old kid’s game and make today ‘Opposite Day’? Start by taking a different route to work going through different opening procedures (even if you ‘know’ the usual way is the most efficient.) Approach customers differently. Build different dis- plays. Put your popular products where you normally have your unpopular products. Who knows, you may just discover a new truth which is the opposite of your old truth.
  30. 30. © 2014 D Price—(ganador.com.au) ON SUCCESS Five monkeys and a banana Start with a cage containing five monkeys. Inside the cage, hang a banana on a string and place a set ofstairs under it. Before long, a monkey will go to the stairs and start to climb towards the banana. As soon as he touches the stairs, spray all of the monkeys with cold water. ŌĞƌĂǁ ŚŝůĞ͕ ĂŶŽƚŚĞƌŵŽŶŬĞLJŵĂŬĞƐĂŶĂƩ ĞŵƉƚǁ ŝƚŚƚŚĞƐĂŵĞƌĞƐƵůƚ- all the monkeys are ƐƉƌĂLJĞĚǁ ŝƚŚĐŽůĚǁ ĂƚĞƌ͘ WƌĞƩ LJƐŽŽŶ͕ ǁ ŚĞŶĂŶŽƚŚĞƌŵŽŶŬĞLJƚƌŝĞƐƚŽĐůŝŵďƚŚĞƐƚĂŝƌƐ͕ ƚŚĞŽƚŚĞƌ monkeys will try to prevent it. Now, turn off the cold water. Remove one monkey from the cage and replace it with a new one. The new monkey sees the banana and wants to climb the stairs. To his surprise and horror, all ŽĨƚŚĞŽƚŚĞƌŵŽŶŬĞLJƐĂƩ ĂĐŬŚŝŵ͘ ŌĞƌĂŶŽƚŚĞƌĂƩ ĞŵƉƚĂŶĚĂƩ ĂĐŬ͕ ŚĞŬŶŽǁ ƐƚŚĂƚŝĨŚĞƚƌŝĞƐƚŽ climb the stairs, he will be assaulted. Next, remove another of the original five monkeys and replace it with a new one. The newcom- ĞƌŐŽĞƐƚŽƚŚĞƐƚĂŝƌƐĂŶĚŝƐĂƩ ĂĐŬĞĚ͘ dŚĞƉƌĞǀ ŝŽƵƐŶĞǁ ĐŽŵĞƌƚĂŬĞƐƉĂƌƚŝŶƚŚĞƉƵŶŝƐŚŵĞŶƚǁ ŝƚŚ enthusiasm. Again, replace a third original monkey with a new one. The new one makes it to the stairs and is ĂƩ ĂĐŬĞĚĂƐǁ Ğůů͘ dǁ ŽŽĨƚŚĞĨŽƵƌŵŽŶŬĞLJƐƚŚĂƚďĞĂƚŚŝŵŚĂǀ ĞŶŽŝĚĞĂǁ ŚLJƚŚĞLJǁ ĞƌĞŶŽƚƉĞƌͲ ŵŝƩ ĞĚƚŽĐůŝŵďƚŚĞƐƚĂŝƌƐ͕ Žƌǁ ŚLJƚŚĞLJĂƌĞƉĂƌƟĐŝƉĂƟŶŐŝŶƚŚĞďĞĂƟŶŐŽĨƚŚĞŶĞǁ ĞƐƚŵŽŶŬĞLJ͘ ŌĞƌƌĞƉůĂĐŝŶŐƚŚĞĨŽƵƌƚŚĂŶĚĮ ŌŚŽƌŝŐŝŶĂůŵŽŶŬĞLJƐ͕ ĂůůƚŚĞŵŽŶŬĞLJƐƚŚĂƚŚĂǀĞďĞĞŶƐƉƌĂLJĞĚ with cold water have been replaced. Nevertheless, no monkey ever again approaches the stairs. Why not? Because as far as they know that's the way it's always been around here. ^ƚĞƉŚĞŶƐŽŶ͕ ' ͘ Z͘ ;ϭϵϲϳ Ϳ͘ ƵůƚƵƌĂůĂĐƋƵŝƐŝƟŽŶŽĨĂƐƉĞĐŝĮ ĐůĞĂƌŶĞĚƌĞƐƉŽŶƐĞĂŵŽŶŐƌŚĞƐƵƐŵŽŶͲ ŬĞLJƐ͘ /Ŷ͗ ^ƚĂƌĞŬ͕ ͘ ͕ ^ĐŚŶĞŝĚĞƌ͕ Z͘ ͕ ĂŶĚƵŚŶ͕ , ͘ :͘ ;ĞĚƐ͘ Ϳ͕ WƌŽŐƌĞƐƐŝŶWƌŝŵĂƚŽůŽŐLJ͕ ^ƚƵƩ ŐĂƌƚ͗ Fischer, pp. 279-288.
  31. 31. © 2014 D Price—(ganador.com.au) ON SUCCESS Time is an enemy or a friend Time has a beginning but no end We fail to grasp its importance Not recognising its disguise as persistence
  32. 32. © 2014 D Price—(ganador.com.au) ON SUCCESS ŽLJŽƵŬŶŽǁ ǁ ŚĂƚLJŽƵƌŐŝŌŝƐ͍ KŶƐƵĐĐĞƐƐ͕ ĂĐŚŝĞǀ ĞŵĞŶƚ͕ ǁ ĞĂůƚŚ͕ ŐŽĂůƐĂŶĚǁ ŚLJǁ ĞůŝǀĞ t ŚLJƉĞŽƉůĞĚŽǁ ŚĂƚƚŚĞLJĚŽĂŶĚƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐŽĨƚŚŽƐĞĚĞĐŝƐŝŽŶƐĂŶĚĂĐƟŽŶƐŝƐŵLJůŝĨĞ͛ Ɛ work. If there is a theme ofthis blog then it is about entrepreneurial success – with a slant towards ƌĞƚĂŝůͬ ŵĂƌŬĞƟŶŐďĞĐĂƵƐĞƚŚĂƚŝƐǁ ŚĞƌĞƚŚĞƉĞŽƉůĞĂƌĞ͙ But the majority of faithful readers will know I am fascinated by why people succeed or fail, ŶŽƚũƵƐƚĂƚĂƚĞĐŚŶŝĐĂůůĞǀĞůŽĨĞdžĞĐƵƟŽŶ;ƉŽŽƌƉƌŽĚƵĐƚƐĞůĞĐƟŽŶͿďƵƚǁ ŚLJƉĞŽƉůĞ;Ğ͘ Ő͘ ƚŚĞďƵƐŝͲ ŶĞƐƐŽǁ ŶĞƌͿĐŽŶƟŶƵĞƐĚLJƐĨƵŶĐƟŽŶĂůďĞŚĂǀ ŝŽƵƌƐĨŽƌŝŶƐƚĂŶĐĞ͘ So, in a nutshell, in all the years what have I learned? First let’s consider these ideas: On Success: ^ƵĐĐĞƐƐŝƐƚŚĞĨƌĞĞĚŽŵƚŽƐƉĞŶĚLJŽƵƌĚŝƐĐƌĞƟŽŶĂƌLJƟŵĞƚŚĞǁ ĂLJLJŽƵǁ ĂŶƚƚŽƐƉĞŶĚŝƚ͘ hŶůŝŬĞ ǁ ŚĂƚƉĞŽƉůĞƐĂLJƐŽŽŌĞŶƐƵĐĐĞƐƐŝƐŶŽƚĂďŽƵƚƐLJƐƚĞŵĂƟĐĂůůLJŐŽŝŶŐĂďŽƵƚĂĐŚŝĞǀŝŶŐŐŽĂůƐ͘ EĞŝͲ ther is it ‘happiness’ nor is it about ‘following your passion.’ On Wealth: t ĞĂůƚŚŝƐŚĂǀ ŝŶŐĚŝƐĐƌĞƟŽŶĂƌLJƟŵĞ͘ dŚĂƚŝƐLJŽƵŚĂǀĞƚŽƐƉĞŶĚĂƐůŝƩ ůĞƟŵĞĂƐƉŽƐƐŝďůĞƚŽĂĐͲ ƋƵŝƌĞƚŚĞŶĞĐĞƐƐŝƟĞƐŝŶůŝĨĞ;ŝŶŽƌĚĞƌƚŽƐƵƌǀŝǀ ĞͿ͘ zŽƵƌǁ ĞĂůƚŚŝƐƚŚĞƌĞĨŽƌĞƌĞůĂƚĞĚƚŽǁ ŚĂƚLJŽƵ deem necessary to live. The easiest way to increase your wealth is to lower your standards of ǁ ŚĂƚŝƐŶĞĐĞƐƐĂƌLJ͘ ;ŶĚŝƚŝƐũƵƐƚĂůŝƩ ůĞďŝƚŝƌŽŶŝĐĂůƚŚĂƚLJŽƵĐĂŶďĞǁ ĞĂůƚŚLJďƵƚŶŽƚŚĞĂůƚŚLJ͖ since ill-health defeats the purpose of wealth and success. On Goals: dŚĞǁ ŽƌƐƚƚŚŝŶŐLJŽƵĐĂŶĚŽŝƐƚŽďĞĂƐĞƌŝĂůŐŽĂůƐĞƩĞƌ͘ dŚĞĞŶũŽLJŵĞŶƚŽĨĂĐŚŝĞǀŝŶŐĂŶLJŐŽĂůŝƐ ƌĞůĂƟǀ ĞůLJŇĞĞƟŶŐĂŶĚƚŚĞĞŵŽƟŽŶĂůŚŝŐŚƚŚĂƚĐŽŵĞƐĨƌŽŵŝƚůĂƐƚƐŵŝŶƵƚĞƐŽƌĂƚďĞƐƚĂĚĂLJŽƌ ƚǁ Ž͘ dŚĞŵĞŶƚĂůƐĂƟƐĨĂĐƟŽŶĨĂĚĞƐĂǁ ĂLJƚŽŽ͕ ŶŽŵĂƩ ĞƌŚŽǁ ŚĂƌĚLJŽƵĐůŝŶŐŽŶƚŽŝƚ͘ /ŶĨĂĐƚ͕ ŝĨ LJŽƵĂƌĞĂŐŽĂůƐĞƩĞƌĂŶĚĚĞĮ ŶĞƐƵĐĐĞƐƐŝŶĂĐĐŽƌĚĂŶĐĞǁ ŝƚŚƚŚĞĂĐŚŝĞǀĞŵĞŶƚŽĨLJŽƵƌŐŽĂůƐ͕ then you are compelled to set another goal as soon as you achieved one. dŚŝƐŵĞĂŶƐLJŽƵĂƌĞŝŶĂƉĞƌƉĞƚƵĂůƐƚĂƚĞŽĨĚŝƐƐĂƟƐĨĂĐƟŽŶĂƐďLJĚĞĮ ŶŝƟŽŶLJŽƵĂƌĞĂůǁ ĂLJƐŽŶƚŚĞ ƌŽĂĚƚŽǁ ĂƌĚƐŚĂƉƉŝŶĞƐƐĂŶĚŐĞƫ ŶŐƚŽƚŚĞƚŽƉŽĨƚŚĞŵŽƵŶƚĂŝŶƌĞǀĞĂůƐĂŶŽƚŚĞƌŵŽƵŶƚĂŝŶƉĞĂŬ ũƵƐƚĂůŝƩůĞďŝƚŚŝŐŚĞƌďĞLJŽŶĚƚŚĂƚ͘ dŚĂƚŝƐŝŶŵLJŵŝŶĚŶŽǁ ĂLJƚŽůŝǀ Ğ͘ EŽǁ ƚŚĂƚǁ ĞĂƌĞĐůĞĂƌŽŶƚŚĞĚĞĮ ŶŝƟŽŶƐĂŶĚƚŚĞŝĚĞĂƐ͕ ƚŚĞƋƵĞƐƟŽŶƌĞŵĂŝŶƐ͗ HOW DO YOU BECOME SUCCESSFUL? : ..cont
  33. 33. © 2014 D Price—(ganador.com.au) ON SUCCESS There is probably no category of non-Į ĐƟŽŶŬƐďŝŐŐĞƌƚŚĂŶƚŚĞŐĞŶƌĞĐƌĞĂƚĞĚŝŶƌĞƐƉŽŶƐĞƚŽ ƚŚĂƚƋƵĞƐƟŽŶ͘ ǀ ĞƌLJŐƵƌƵŚĂƐĂŶĂŶƐǁ Ğƌ͘ ^ŽŵĞŽĨƚŚĞĐŽŵŵŽŶƚŚĞŵĞƐĂƌĞůŝƐƚĞĚďĞůŽǁ ͗  Believe and you will achieve  Follow your passion  Do what [insert celebrity business person here]did  Focus  Never quit: persevere in the face of adversity  Follow your gut  Follow the {insert acronym here] process developed by this guru  Have a plan I could go on. The problem is that for every one ofthese ‘strategies’, you will find a guru espousing the oppo- ƐŝƚĞĂŶĚĐŝƟŶŐĞdžĂŵƉůĞƐƚŽ͚ ƉƌŽǀ Ğŝƚ͛ ͘  ŽŶ͛ ƚĨŽĐƵƐ͕ ďƵƚŽƉĞŶLJŽƵƌŵŝŶĚƚŽŽƉƉŽƌƚƵŶŝƟĞƐ͘  Don’t follow your passion, be passionate about what you do  Know when to quit and be adaptable and responsive to the opportunity  ŝǀ ĞŽŶĞĚĂLJĂƚĂƟŵĞ And so on. The punditsall have a recipe for success. (You are not a guru if you don’t have an answer, so that is only natural.) ƵƚƚŚĞƉƵŶƚĞƌƐƚŚŝŶŬŝƚůĂƌŐĞůLJĂŵĂƩ ĞƌŽĨůƵĐŬ. (But they worry that taking that approach might be a cop out. And what if they are wrong…?) The advice in this post ofcourse is no different to any other advice or ‘recipe’. Saying there is no recipe is a recipe; so ifyou are buying what I am saying- caveat emptor: ..cont
  34. 34. © 2014 D Price—(ganador.com.au) ON SUCCESS THESE ARE THE THINGS I HAVELEARNED AND BELIEVE: ONE: The answer is almost always: ‘both’.  Should you focus or relax? Both.  Should you follow your passion or be passionate about what you do? Both.  Should you persevere or be flexible? Both.  Should you have a goal or live in the moment? Both. So you see the answer is ‘balance’. The answer is about making choices at any given point in ƟŵĞ͘ ;^ŚŽƵůĚ/ƋƵŝƚŽƌƐƟĐŬǁ ŝƚŚŝƚ͍ ͿŝƚŚĞƌĐŚŽŝĐĞŝƐĂǀ ĂůŝĚĐŚŽŝĐĞ͕ ďƵƚŽŶůLJŽŶĞĐŚŽŝĐĞǁ ŝůůďĞ ƌŝŐŚƚĂƚƚŚĂƚƉŽŝŶƚŝŶƟŵĞ͘ zŽƵǁ ŽŶ͛ ƚŬŶŽǁ ŝŶĂĚǀ ĂŶĐĞǁ ŚŝĐŚĐŚŽŝĐĞŝƐƚŚĞƌŝŐŚƚŽŶĞ͕ ŶŽŵĂƩ Ğƌ how much you think about it. Decisions have consequences, but consequences being what they are, they always follow the decision and they can never be unwound. TWO: The best you can do is to make the decisions and accept the consequences. Doing the best you can is all you can do. dŚŝƐŵĂLJŽƌŵĂLJŶŽƚŵĂŬĞLJŽƵƐƵĐĐĞƐƐĨƵů͘ /ƚŝƐŶŽƚĞŶƟƌĞůLJĂŵĂƩ ĞƌŽĨůƵĐŬ͕ ďƵƚƚŚĞƌĞŝƐůĂƌŐĞĞůĞͲ ŵĞŶƚŽĨĨŽƌƚƵŝƚŽƵƐƟŵŝŶŐŝŶĂĐŚŝĞǀ ŝŶŐƐƵĐĐĞƐƐ͘ ^ƵĐĐĞƐƐĐŽŵĞƐŵŽƐƚƐǁ ŝŌůLJĂŶĚĐŽŵƉůĞƚĞůLJŶŽƚƚŽƚŚĞŐƌĞĂƚĞƐƚŽƌƉĞƌŚĂƉƐĞǀ ĞŶƚŽƚŚĞĂďůĞƐƚ ŵĞŶ͕ ďƵƚƚŽƚŚŽƐĞǁ ŚŽƐĞŐŝŌƐĂƌĞŵŽƐƚĐŽŵƉůĞƚĞůLJŝŶŚĂƌŵŽŶLJǁ ŝƚŚƚŚĞƚĂƐƚĞŽĨƚŚĞŝƌƟŵĞƐ͘ (Vox Popoli). ^ŽŝƚŝƐŶŽƚĞŶƟƌĞůLJĂďŽƵƚďĞŝŶŐ͚ ůƵĐŬLJ͛ ͘ zŽƵĚŽŚĂǀĞŐŝŌƐĂŶĚLJŽƵƐŚŽƵůĚĞdžƉůŽŝƚLJŽƵƌŐŝŌƐ͘ Ƶƚ LJŽƵŵĂLJďĞĂŚĞĂĚŽƌďĞŚŝŶĚƚŚĞƟŵĞƐ͕ ŽƌLJŽƵŵĂLJďĞĨŽƌƚƵŝƚŽƵƐŝŶLJŽƵƌŐŝŌďĞŝŶŐŝŶĚĞŵĂŶĚĂƚ ƚŚĞƉŽŝŶƚŝŶƟŵĞǁ ŚĞŶLJŽƵĂƌĞƚŚĞƌĞ͘ ƵƚďĞŝŶŐƌĞĂĚLJ;Ăǁ ĂƌĞĂŶĚŝŶĂƉŽƐŝƟŽŶͿƚŽƌĞƐƉŽŶĚĂŶĚ capitalise when that happens has nothing to do with luck. THREE: Pursue meaning. Don’t pursue money or happiness. Money is (one of life’s) scoreboards. It is not the game itself. ŽĐƵƐŽŶƉůĂLJŝŶŐƚŚĞŐĂŵĞĂŶĚƚŚĞďĞƩ ĞƌLJŽƵƉůĂLJƚŚĞŵŽƌĞĨĂǀ ŽƵƌĂďůĞƚŚĞƐĐŽƌĞůŝŶĞǁ ŝůůďĞ͘ Like money, happiness is a by-product of playing the game well. There is nothing nobler to pursue than for your life to have meaning; to have counted for some- ƚŚŝŶŐǁ ŚĞŶƚŚĞƟŵĞĐŽŵĞƐƚŽƐŚƵŋ ĞŽī ƚŚŝƐŵŽƌƚĂůĐŽŝů͘ ..cont
  35. 35. © 2014 D Price—(ganador.com.au) ON SUCCESS ͚ D ĞĂŶŝŶŐ͛ ŝƐƐƵďũĞĐƟǀ ĞĂŶĚĞĂĐŚƉĞƌƐŽŶǁ ŝůůŚĂǀĞƚŚĞŝƌŽǁ ŶŝĚĞĂŽĨǁ ŚĂƚƚŚĂƚŝƐ͘ ^ƚĞǀĞ:ŽďƐǁ ĂŶƚͲ ĞĚƚŽŵĂŬĞĂĚĞŶƚŝŶƚŚĞƵŶŝǀĞƌƐĞĂŶĚŚĞĐŚŽƐĞĂƉĂƌƟĐƵůĂƌƉĂƚŚ͘ D ŽƚŚĞƌdŚĞƌĞƐĂĐŚŽƐĞĂĚŝī ĞƌͲ ĞŶƚǁ ĂLJŽĨŵĂŬŝŶŐĂĚĞŶƚŝŶƚŚĞƵŶŝǀĞƌƐĞ͕ ďƵƚĚĞƐƉŝƚĞƚŚĞĚŝƐƉĂƌŝƟĞƐŝŶƉŽǁ Ğƌ͕ ŝŶŇƵĞŶĐĞ͕ ĂŶĚ money you can not argue that she was not successful or that she wasn’t wealthy. In summary: zŽƵŚĂǀ ĞŐŝŌƐ͘ ;D ĂƩ ŚĞǁ Ϯϱ͗ ϭϰ-30) Know them. Explore them. Work them. Keep an eye on what the society/market/world wants and make the decisions to align what you do with their ‘tastes’. D ĂŬĞƚŚĞďĞƐƚĚĞĐŝƐŝŽŶƚŚĂƚLJŽƵĐĂŶĂƚƚŚĞƟŵĞĂŶĚĂĐĐĞƉƚƚŚĞĐŽŶƐĞƋƵĞŶĐĞƐ͘ ^ŽŵĞǁ ŝůů work out and other won’t. There is no right or wrong except when it comes to morality. D ĂŬĞƚŚĞĐŽŶƚĞdžƚŽĨLJŽƵƌůŝĨĞŵĞĂŶŝŶŐĨƵů͘ ĞĞƉƉƵƌƐƵŝŶŐƚŚĞĂĐƟǀŝƟĞƐƚŚĂƚǁ ŝůůŵĂŬĞLJŽƵƌůŝĨĞ more meaningful every day. Ifyou find meaning in selling frocks, then do so. If you find meaning in caring for animals, do so. ŶĚĂƐLJŽƵƐƟĐŬďLJƚŚŽƐĞƐŝŵƉůĞƉƌŝŶĐŝƉůĞƐ͕ ŝƚŝƐŝŵƉŽƌƚĂŶƚƚŽďĞĐŽŶƐĐŝŽƵƐŽĨǁ ŚĂƚLJŽƵƐŚŽƵůĚ NOT do. Don’t judge others and don’t judge yourselfby any other standard than we are fellow human beings on the third rock from the sun. ŽŶ͛ ƚĨŽůůŽǁ ĂŶLJŽŶĞĞůƐĞ͛ ƐƉĂƚŚ͘ t ŚĂƚǁ ŽƌŬĞĚĨŽƌƚŚĞŵǁ ŽŶ͛ ƚǁ ŽƌŬĨŽƌLJŽƵ͘ zŽƵƌůŝĨĞĂŶĚƟŵĞƐ ĂƌĞĚŝī ĞƌĞŶƚ͘ zŽƵƌŐŝŌƐĂƌĞĚŝī ĞƌĞŶƚ͘ zŽƵĂƌĞĚŝī ĞƌĞŶƚ͘ ŽŶ͛ ƚĐŽŵƉĂƌĞLJŽƵƌƐĞůĨƚŽĂŶLJŽŶĞ͘ A life well lived is one lived in harmony with who you are. dŚĞƐƚĂƌƟŶŐƉŽŝŶƚŝƐƚŚĞĚŝƐĐŽǀĞƌLJĂŶĚĞdžƉůŽƌĂƟŽŶĂŶĚƵŶĚĞƌƐƚĂŶĚŝŶŐŽĨǁ ŚĂƚLJŽƵƌŐŝŌƐĂƌĞ͍ dŚŝƐǀ ŝĚĞŽĐŽŶĐůƵĚĞƐǁ ŝƚŚĂƐƚĂƚĞŵĞŶƚĂďŽƵƚƉĂƐƐŝŽŶ͕ ďƵƚ/ǁ ŽƵůĚůŝŬĞƚŽƐƵďƐƟƚƵƚĞƚŚĂƚǁ ŝƚŚ ͚ ŐŝŌ͛ ͘ End
  36. 36. © 2014 D Price—(ganador.com.au) ON SUCCESS
  37. 37. © 2014 D Price—(ganador.com.au) ON SUCCESS One Answer I am reading a book at the moment This Explains Everythingedited by John Brockman. Find it in my Library here.) Basically it is a hundred plus thinkers/intelligentsia who are all trying to answer the same ques- ƟŽŶ͗ t ŚĂƚŝƐLJŽƵƌĨĂǀ ŽƵƌŝƚĞĚĞĞƉ͕ ĞůĞŐĂŶƚŽƌďĞĂƵƟĨƵůĞdžƉůĂŶĂƟŽŶ͘ dŚĞƌĞƐƉŽŶƐĞƐƌĂŶŐĞĨƌŽŵƚŚĞͲ ŽƌŝĞƐŽŶĐŽŶƐĐŝŽƵƐŶĞƐƐƚŽƉĂƌƟĐůĞƉŚLJƐŝĐƐƚŽŶĂƚƵƌĂůƐĞůĞĐƟŽŶ͘ ;/ŶĐŝĚĞŶƚĂůůLJ͕ ŝƚŵĂLJƚŚĞŵŽƐƚƌĞĨĞƌͲ enced idea in the book.) However, one thing struck me immediately: Physicists expounded a Physics theory Neurobiologists and neuro-ƐĐŝĞŶƟĮ ĐŝĚĞĂ ŝŶŐƵŝƐƚƐŽī ĞƌĞĚĂůŝŶŐƵŝƐƟĐŝĚĞĂ͘ And so on. The bogan version of that phenomenon would be: If the only tool you have is a hammer then every problem looks like a nail. And THAT is one of my pet hates. The book offers over a hundred ideas that are meant to be THE idea, which ironically proves the point that there is no ONE IDEA that ever will. KŶĞŽĨƚŚĞŇĂǁ ƐŝŶŽƵƌĞǀĞƌLJĚĂLJƚŚŝŶŬŝŶŐƉĂƩ ĞƌŶƐŝƐƚŚĂƚǁ ĞƚŚŝŶŬexĐůƵƐŝǀĞůLJŵŽƌĞŽŌĞŶƚŚĂŶ inclusively: We normally think the answer is Aor B. We rarely think the answer can be A and B. Example 1: A company may feel compelled to choose between launching Product Aor Product B, ŽƌĨĞĞůĐŽŵƉĞůůĞĚƚŽĐŚŽŽƐĞĂŵĂƌŬĞƚƉĞŶĞƚƌĂƟŽŶƐƚƌĂƚĞŐLJŽǀ ĞƌĂĚŝǀ ĞƌƐŝĮ ĐĂƟŽŶƐƚƌĂƚĞŐLJ͘ džĂŵƉůĞϮ͗ ƵƐƚƌĂůŝĂŶƐĂƌĞĞŶĐŽƵƌĂŐĞĚ;ďLJƉŽůŝƟĐŝĂŶƐĂŶĚŵĞĚŝĂĂůŝŬĞͿƚŽďĞĞŝƚŚĞƌĨŽƌŽƌĂŐĂŝŶƐƚ ďŽĂƚƉĞŽƉůĞ͘ ;dŚĞůŽĐĂůŝůůĞŐĂůŝŵŵŝŐƌĂŶƚŶĂƌƌĂƟǀ ĞŝŶƵƐƚƌĂůŝĂ͘ ͿƵƚƚŚĞƌĞŝƐĂŶŝŶĐůƵƐŝǀĞƐŽůƵƟŽŶ͘ Example 3: If you want to persuade a child to brush their teeth before they go to bed, you offer ƚŚĞŵƚǁ ŽŽƉƟŽŶƐ͗ ŽLJŽƵǁ ĂŶƚƚŽďƌƵƐŚLJŽƵƌƚĞĞƚŚŶŽǁ ĂŌĞƌƚŚĞŵĞĂůŽƌĚŽLJŽƵǁ ĂŶƚƚŽďƌƵƐŚŝƚ before you go to bed? WƌĂĐƟĐĂůƌĞƐŽƵƌĐĞĐŽŶƐƚƌĂŝŶƚƐĂƐŝĚĞ͕ ƚŚĞƌĞŝƐŶŽůŽŐŝĐĂůƌĞĂƐŽŶǁ ŚLJŽŶůLJŽŶĞĂŶƐǁ Ğƌǁ ŝůůďĞƚŚĞ right answer. /ĂŵŶŽƚĂĚǀŽĐĂƟŶŐŝŶĚĞĐŝƐŝǀ ĞŶĞƐƐ– that would simply be lazy. /ĂŵŶŽƚĂĚǀŽĐĂƟŶŐůĂĐŬŽĨĨŽĐƵƐ– that would simply be stupid. What I am saying that there isn’t always just one correct answer. There isn’t always just one tool ĨŽƌƚŚĞũŽď͘ LJƌĞĐŽŐŶŝƐŝŶŐƚŚŝƐ͕ ǁ ĞŵĂLJĂĐƚƵĂůůLJƐĂǀ ĞƟŵĞĂŶĚŵŽŶĞLJďLJĐƵƫ ŶŐƐŚŽƌƚƚŚĞƐĞĂƌĐŚ ĨŽƌƉĞƌĨĞĐƟŽŶ͘
  38. 38. © 2014 D Price—(ganador.com.au) ON SUCCESS Ganador is the business of developing people. Many people can create a PowerPoint Deck with a few salient fact on it and call it 'training'. Ganador (ensures) the design and delivery of LEARNING INTER- VENTIONS that are actually aligned with the corporate strategy. We specialise in the retail supply chain becauseour deep experi- ences and high-ůĞǀ ĞůĂĐĂĚĞŵŝĐƋƵĂůŝĮ ĐĂƟŽŶƐĂůůŽǁ ƐƵƐƚŽďƌŝŶŐ CONSUMER INSIGHTS into the retail supply chain. We then enable and equip the supply chain THROUGH THE RE- TAILER to execute strategies that are relevant to TODAY'S CON- SUMER - and so achieving sales growth for all stakeholders.
  39. 39. © 2014 D Price—(ganador.com.au) ON SUCCESS The ‘D’ word Trains are great – on tracks. ATVs are great – in paddocks. But a train cannot cross a paddock– unless you lay down tracks. I am not so much talking about ‘horses for courses’ but rather about ‘fit for purpose’. (Sorry Bri- an, had to use the ‘f’ wordJ) What have YOU (and your business) been DESIGNED to do? Ifyou think ‘ATV’ but you are actual- ůLJĂƚƌĂŝŶ͕ LJŽƵŚĂǀ ĞĂůŝĨĞƟŵĞŽĨƵŶŚĂƉƉŝŶĞƐƐŝŶĨƌŽŶƚŽĨLJŽƵ͘  ƚƌĂĚŝƟŽŶĂů;ďƌŝĐŬƐ-and-mortar) retail business is not an internet business  A shopping centre landlord is not a bank A newsagent is not a convenience store Right? It does not mean that a retail business can’t become an internet business or that a newsagent can’t become a convenience store. The point I make here is that these things are differentthings. They are designed differently. They work differently. They have different business models with different key indicators and suc- ĐĞƐƐĨĂĐƚŽƌƐĂŶĚƉƌŽĐĞƐƐ͘ ǀ ĞƌLJƚŚŝŶŐƚŚĂƚŵĂƩ ĞƌƐŝƐdifferent. The journey from one to the other is fraught with danger, but not impossible. Like all journeys you have to have an idea of where you want to go and then figure out how you are going to get there. You may have to deal with a few ‘Griswold’ moments on that journey, but ƚŚĂƚƚŽŽĐĂŶďĞĂŶƟĐŝƉĂƚĞĚŽƌũƵƐƚĚĞĂůƚǁ ŝƚŚǁ ŚĞŶƚŚĞLJŚĂƉƉĞŶ͘ This may seem unsurprisingly obvious, but embarking on a journey means leaving the place you are at now. dŚĞŬĞLJƚŽŵĂŬŝŶŐƚŚĞũŽƵƌŶĞLJĂƐƵĐĐĞƐƐŝƐ͚ ůĞƫ ŶŐŐŽŽĨLJŽƵƌƐĂĨĞŚĂǀĞŶ͛ ͘ dŚĂƚŵĞĂŶƐĂĐĐĞƉƟŶŐ ƚŚĂƚƚŚĞĚĞƐƟŶĂƟŽŶŝƐĂdifferent place and that youcannot ĐŽŶƟŶƵĞƚŽŚĂŶŐŽŶƚŽƚŚĞŚĂďŝƚƐ͕ ƚŚĞƉƌŽĐĞƐƐĂŶĚƚŚĞƉƌĂĐƟĐĞƐŽĨƚŚĞƉĂƐƚ͘ Ğƫ ŶŐŐŽŽĨLJŽƵƌŵĂŶLJLJĞĂƌƐ͛ ƌĞĐĞŝǀ ĞĚǁ ŝƐĚŽŵĂŶĚĞdžƉĞƌŝĞŶĐĞ–all thethings that ŵĂĚĞLJŽƵƐƵĐĐĞƐƐĨƵůŝŶLJŽƵƌĞdžŝƐƟŶŐďƵƐŝŶĞƐƐŝƐƚŚĞďŝŐŐĞƐƚŽďƐƚĂĐůĞƚŽĂĐŚŝĞǀ ŝŶŐƐƵĐͲ cess in your new venture. What makes you a good landlord won’t make you a good banker. What makes you a good news- agent won’t make you a good convenience store. I am not referring to things like ‘hard work’ or ‘good service’ and the like; I am referring to the ƉƌĂĐƟĐĞƐĂŶĚƉƌŽĐĞƐƐĞƐ– the business model, your ƌĞƚĂŝůƉƌŽƉŽƐŝƟŽŶ and its success factors. In order to embark on that journey, youmust design a different vehicle. )That is the dreaded D word.) Having the most modern, fastest bullet train is not going to help you cross a paddock unless you have laid down some tracks. Right?
  40. 40. © 2014 D Price—(ganador.com.au) ON SUCCESS The secret behind the secret recipe to… … success is that there isn’t one. Unlike a magician I did not sign up for a code of silence. Many authors/ gurus would want you to believe differently so that they can take your money. There as many ways to success as there are peo- ple. Find your own way. The only thing that they all have in common is that people walking their way – i.e. doing something … Taking ACTION is not a secret – it is just hard. And we hide behind the excuses that we don’t know what to do or how to do it and we postpone taking action. There is no one way. There are no secrets. There is only one choice: Action or Excuses. And your choice is?
  41. 41. © 2014 D Price—(ganador.com.au) ON SUCCESS Entropy In to 1865, Rudolf Clausius coined the term entropy and stated that the entropy ofthe universe tends to a maximum. This idea is now known as the second law ofthermodynamics and a meas- ure of the disorder of the physical system. Consider the behaviour of gas in a closed box. If you start with all the gas molecules in a corner of the box, the gas molecules will fill the box, increasing the entropy (tending to ‘chaos’ or disorder.) /ŶƚĞƌĞƐƟŶŐůLJŝƚnever goes the other way: ifthe gas molecules fill the box, we will never see them spontaneously collect into one corner. (This one-ǁ ĂLJďĞŚĂǀ ŝŽƵƌŽĨŵĂƩ ĞƌŝƐĐĂůůĞĚƚŚĞΗĂƌƌŽǁ ŽĨ ƟŵĞĂŶĚŝƐƌĞůĂƚĞĚƚŽŶŽƟŽŶŽĨ͚ ƚŚĞĂƌƌŽǁ ŽĨƟŵĞ͛ ǁ ŚŝĐŚ/wrote about here.) This is not just a phenomenon and it is not just a theory – this is one of the LAWS of the universe. (If you are interested in that sort of thing, you will know that this Law is not reconcilable with the idea of the spontaneousĐƌĞĂƟŽŶŽĨƚŚĞƵŶŝǀ ĞƌƐĞ͘ Ϳ Since the Second Law of Thermodynamics (systems tend towards chaos) is a universal law, then it also applies to all systems – including the system of your company. ƐŽƌŐĂŶŝƐĂƟŽŶƐŐƌŽǁ ;ŽůĚĞƌĂŶĚďŝŐŐĞƌͿƚŚĞŶĂƚƵƌĂůůĂǁ ŝƐƚŚĂƚŝƚǁ ŝůůƚĞŶĚƚŽƚŽǁ ĂƌĚƐĚŝƐŽƌĚĞƌ (entropy). ' ĞŶĞƌĂůŽďƐĞƌǀ ĂƟŽŶŽĨŽƌŐĂŶŝƐĂƟŽŶƐĂŶĚƚŚĞŝƌŶĂƚƵƌĂůůŝĨĞĐLJĐůĞƐǁ ŽƵůĚƚĞŶĚƚŽƐƵƉƉŽƌƚƚŚĂƚ͘ Of course your survival and your prosperity therefore depends on how well you can delay (fight) that natural tendency. The tools to achieve this are: Focus Commitment Discipline Systems WĂƐƐŝŽŶ͕ ĞŶĞƌŐLJ͕ ŵŽƟǀ ĂƟŽŶĞƚĂůŵĂLJďĞƚŚĞĐŽŵŵŽŶƉƌĞƐĐƌŝƉƟŽŶďLJ͚ ƐƵĐĐĞƐƐŐƵƌƵƐ͛ ͕ ďƵƚƚŚĞƌĞͲ ality seems to be more mundane than that. If you searched online for ‘why following your passion is bad advice’, and you will find several arguments for and against. /ŶĨĂĐƚ͕ D Kd/s d/KEƌĞĨĞƌƐƚŽŝŶƚĞƌŶĂů;ĞŵŽƟǀ ĞͿƐƚĂƚĞƐǁ ŚĞƌĞĂƐW^^/KEEEZ' zƌĞŇĞĐƚ ĂĐƟŽŶƐ;ďĞŚĂǀ ŝŽƵƌƐͿ͘ ŵŽƟŽŶƐĂŶĚĨĞĞůŝŶŐƐǁ ĂdžĂŶĚǁ ĂŶĞ͕ ǁ ŚĞƌĞĂƐĂĐƟŽŶŝƐƐŽŵĞƚŚŝŶŐƚŚĂƚĐĂŶ ŚĂƉƉĞŶŝŶĚĞƉĞŶĚĞŶƚůLJĨƌŽŵĞŵŽƟŽŶƐ͘ ŶLJĞŶƚƌĞƉƌĞŶĞƵƌǁ ŝůůďĞĂďůĞƚŽƌĞůĂƚĞƐƚŽƌŝĞƐŽĨŚŽǁ ƚŚĞLJ rocked up for work despite feeling miserable. dŚĞŽŶůLJǁ ĂLJƚŽƉŽƐƚƉŽŶĞĞŶƚƌŽƉLJŝƐƚŽǁ ŽƌŬĂƚŝƚ͘ EKŵĂƩ ĞƌŚŽǁ LJŽƵĨĞĞů͘
  42. 42. © 2014 D Price—(ganador.com.au) ON SUCCESS
  43. 43. © 2014 D Price—(ganador.com.au) ON SUCCESS The SKILL of all successful people dŚĞƌĞĂƌĞŵĂŶLJƉĞŽƉůĞǁ ŚŽǁ ƌŝƚĞĂďŽƵƚƚŚĞĂƩ ƌŝďƵƚĞƐŽĨƐƵĐĐĞƐƐĨƵůƉĞŽƉůĞ͘ ŶĚƚŚĞLJŵĂLJ Ğǀ ĞŶǁ ƌŝƚĞĂďŽƵƚƚŚĞĂĐƟŽŶƐŽĨƐƵĐĐĞƐƐĨƵůƉĞŽƉůĞ͘ Ƶƚǁ ŚĂƚŝƐƚŚĞƉĂƌƟĐƵůĂƌƐŬŝůůƚŚĂƚĂƐƵĐĐĞƐƐͲ ful person has that may explain their success? A: The ability to balance two opposing forces. That is the ability to handle the tension between two opposite forces in such a way that he or she gets the benefit from both (opposing) forces. To be a successful sales person: zŽƵŵƵƐƚďĞĂďůĞƚŽŐĞŶƵŝŶĞůLJ͕ ĞŵƉĂƚŚĞƟĐĂůůLJůŝƐƚĞŶƚŽĂŶĚďĞŝŶƚĞƌĞƐƚĞĚŝŶƚŚĞƉƌŽƐƉĞĐƚ͛ Ɛ ƉƌŽďůĞŵƐĂŶĚLJĞƚďĞŵŽƟǀ ĂƚĞĚĂŶĚĨŽĐƵƐƐĞĚŽŶŐĞƫ ŶŐLJŽƵƌƐŽůƵƟŽŶĂĚŽƉƚĞĚĂŶĚLJŽƵƌW/Ɛ met. To be a successful leader: Leaders have warmth and natural empathy that makes people feel they are understood but they are also strong and resolute and unwavering in their beliefs. To be a successful entrepreneur: ĞƚƌƵůLJĐŽŵŵŝƩĞĚƚŽƐŽŵĞƚŚŝŶŐƚŚĂƚŝƐĐŽŵƉůĞƚĞůLJƵŶƉƌŽǀĞŶ͘ dŚŝƐƌĞƋƵŝƌĞƐďĂůĂŶĐŝŶŐƚŚĞ Doubt that defines the opportunity (inherent in breaking new ground) with the Faith to exe- cute diligently and repeatedly believing it will work. ' ƌĞĂƚƉĂƌĞŶƚƐĮ ŶĚƚŚĞƐǁ ĞĞƚƐƉŽƚďĞƚǁ ĞĞŶƵŶĐŽŶĚŝƟŽŶĂůůŽǀ ĞĂŶĚƐƚƌŽŶŐŐƵŝĚĂŶĐĞ͘ I could go on… ƵƚƚŚĞƋƵĞƐƟŽŶƚŚĂƚŝŶƚƌŝŐƵĞƐŵŽƐƚŝƐǁ ŚLJƐŽŵĞƉĞŽƉůĞĐĂŶĂĐƋƵŝƌĞƚŚĂƚƐŬŝůůĂŶĚŽƚŚĞƌƐŶŽƚ͘ dŚŝƐƉĂƌƟĐƵůĂƌƐŬŝůůŝƐŶŽƚĂƉŚLJƐŝĐĂůŽŶĞ͕ ƐŽƚŚĞƌĞĂƌĞŶŽŝŶŶĂƚĞƌĞƋƵŝƌĞŵĞŶƚƐůŝŬĞŚĂŶĚ-eye co- ŽƌĚŝŶĂƟŽŶŽƌĨĂƐƚ-twitch fibres. Yet some people acquire and some people don’t. In my view it boils down to a certain way of thinking. And by this I definitely DO NOT mean ͚ ƉŽϵƐŝƟǀĞƚŚŝŶŬŝŶŐ͛ ͘ /ŶĨĂĐƚƌĞůĞŶƚůĞƐƐƉŽƐŝƟǀĞƚŚŝŶŬŝŶŐŝƐďŽƵŶĚƚŽďĞĂƐƉƌŽďůĞŵĂƟĐĂŶĚŝŶͲ Ğī ĞĐƚƵĂůĂƐĐŽŶƟŶƵŽƵƐŶĞŐĂƟǀ ĞƚŚŝŶŬŝŶŐ͘ The mindset I am referring to is a strong intellectual commitment to avoid binary thinking. Some people seem to be more easily able to avoid either/or thinking and others struggle a bit ŵŽƌĞ͘ /ƚŵĂLJƌĞůĂƚĞƚŽĂŶĞĞĚƚŽŵĂŬĞƐĞŶƐĞŽĨƚŚĞǁ ŽƌůĚŝŶĐŽŶǀ ĞŶŝĞŶƚůŝƩ ůĞďŽdžĞƐ͕ ďƵƚƚŚĞ reality is invariably different. And I really mean invariably.
  44. 44. © 2014 D Price—(ganador.com.au) ON SUCCESS Take what you want and pay for it, says God.” (Toma lo que quieras y paga por ello, dice Dios.)
  45. 45. © 2014 D Price—(ganador.com.au) ON SUCCESS Our biggest mistake in life: NOT ME  Other People make mistakes – not me.  Other People grow old, develop illnesses and become frail- not me.  Other People get hooked on drugs – not me.  Other People need religion – not me.  Other People need insurance – not me.  Other People need assurance – not me.  Other People are in accidents – not me.  KƚŚĞƌWĞŽƉůĞǀ ŽƚĞĨŽƌƚŚĞǁ ƌŽŶŐƉŽůŝƟĐĂůƉĂƌƚLJ– not me.  Other People need to be more humble– not me. I think you get the point. Life does not happen to other people. It happens to you. Including all the bad stuff. Maybe especial- ůLJƚŚĞďĂĚƐƚƵī ͘ t ĞƚŚŝŶŬǁ ĞĂƌĞďĞƩ Ğƌ͕ ƐŵĂƌƚĞƌ– more immune. We are not. It is contrary to popular culture and it is contrary to what we want to believe; but success and sur- ǀ ŝǀ ĂůĂƌĞůĂƌŐĞůLJĂŵĂƩĞƌŽĨůƵĐŬ͘ dŚĂƚĚŽĞƐŶŽƚŵĞĂŶǁ ĞĚŽŶ͛ ƚĚŽƚŚĞƐƚƵī ǁ ĞŶĞĞĚƚŽĚŽƚŽďĞƐƵĐͲ cessful or take the measures we need to do to survive. On the contrary– that is what life is all about. But out of all the millions ofthings that must go right for us succeed and all the millions of things that could go wrong, we influence hardly any ofit. All those people whose jobs depend on convinc- ing you otherwise will ofcourse deny this–ŝƚŝƐƚŚĞŝƌũŽďĂŌĞƌĂůů͘ That may seem hopeless to you –ŵĂLJďĞĞǀĞŶĚĞĨĞĂƟƐƚ͘ ŶĚLJŽƵŵĂLJĞǀĞŶǁ ĂŶƚƚŽƋƵĞƐƟŽŶǁ ŚLJ we are alive and what our purpose is. Well, here it is: Our purpose is to learn that we are just like other people. We are not special. We don’t deserve a happy life. Being white, Anglo male is no greater privilege than being a female Muslim. Being rich is not more worthy than being poor. Being smarter than someone else does not make the world a ďĞƩ ĞƌƉůĂĐĞ͖ ŝƚũƵƐƚŵĂŬĞƐLJŽƵŵŽƌĞĨŽƌƚƵŶĂƚĞ͘ Once we have learned our place in the universe, then maybe we can learn true humility and cast off ƚŚĞŵŽƐƚƐƵƉƌĞŵĞĨŽƌŵŽĨĂƌƌŽŐĂŶĐĞ͖ ŽƵƌŽƌŝŐŝŶĂůƐŝŶ͗ ƚŚĞŝĚĞĂƚŚĂƚǁ ĞĚĞƐĞƌǀ ĞďĞƩ Ğƌ͕ ƚŚĂƚǁ ĞĂƌĞ ďĞƩ Ğƌ͘ ŶĚĨƌŽŵĂƉŽƐŝƟŽŶŽĨŚƵŵŝůŝƚLJ– we can begin to serve the world we are born to by asking: why not me?
  46. 46. © 2014 D Price—(ganador.com.au) ON SUCCESS The things I have learned. A game is played - before it is won or lost, that is why it is called a game. The gladiators oflife’s game strive not to win, but for more important things: Love, Happiness, Health, Respect, Digni- ty, and Faith. The one thing it is never about is money. If money can buy it, it is cheap; and nothing cheap is really worth having. But it is only once you have achieved the hollow reward of money that you realise how worthless it truly is. The great irony of life is that those without money strive for it, and so condemn themselves to a worthless life. If you don’t believe me, ask the crowds, the fans why they come. They will tell you that they go ƚŽƐĞĞĂďĂƩ ůĞƉĂƐƐŝŽŶĂƚĞůLJĨŽƵŐŚƚ͖ ŶŽƚǀŝĐƚŽƌLJŽƌĨĂŝůƵƌĞďƵƚŚŽǁ ĨĂƌLJŽƵǁ ŽƵůĚŐŽƚŽǁ ŝŶĂŶĚ what you do once you have won or lost. The outcome of a game depends as much on the skill of the opponent, the weather or a refer- ee’s call as it does on your own effort. You cannot measure your success or failure by the out- come, only by the effort. From all ofthis I have learned three things: Make sure your efforts are applied towards a worthy goal. Play the game; don’t worry about winning or losing. Concern yourself with what you are doing, not whether people are watching. And also a fourth: clichés are nothing but truths have learned to ignore.
  47. 47. © 2014 D Price—(ganador.com.au) ON SUCCESS We can explain why a childhood trauma made a criminal. We can ex- plain what happened 14 billion years ago. We can predict with cer- tainly that we will die and the uni- verse will explode. But we don’t know why our neighbour hates us today or what the weather will do next week. Time really makes eve- rything obvious - except for today.
  48. 48. © 2014 D Price—(ganador.com.au) ON SUCCESS Successful people can best serve their acolytes by being honest about the synchronicity that shaped their success. The content of the booklet is based on extracts of the blog published at ganador.com.au/retailsmart Please visit and subscribe

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