Risk Management and ISO 31000


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An overview of the ISO 31000 standard for risk management.

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  • The principles govern risk management in an organisation. The framework integrates risk management throughout the entire organisation and ensures that information about risks is transparently available to all who need it for decision making. The risk management process shows how risks are managed for a particular scope.
  • Mandate and commitment This component of the framework is about: gaining the commitment of management to the risk management framework; resourcing the effort; and assigning accountability and responsibility. Design of framework for managing risk Understanding the organisation and its context: understand the internal and external context of the organisation including: regulatory, economic, technology, market factors; organisational structure; strategies and policies; culture etc. Establishing risk management policy: state the objectives for risk management at the organisation including links to objectives and policies; how performance will be measured and reported; reviewing and improving the risk management framework. Accountability: identifying risk owners; identifying who is accountable for the framework. Integration into organisational processes: organisation wide plan to incorporate risk management in all processes. Resources: allocation of appropriate resources to risk management. Establishing internal communication and reporting mechanisms: establish internal reporting and communication mechanisms to support transparent management of risks including: communicating the framework; internal reporting on framework performance; consultation processes for internal stakeholders. Establishing external communication and reporting mechanisms: develop a plan as to how ti will communicate with external stakeholders including: engaging with external stakeholders; reporting to meet regulatory compliance; building confidence in the organisation and its approach to risk. Implementing Risk Management Implementing the framework for managing risk: implementation of the framework involves planning, training, communication and consultation. Implementing the risk management process: ensure that the risk management process is rolled out to all relevant parts of the organisation. Monitoring and review of the framework Risk management performance should be measured and reported, the framework should be periodically evaluated for appropriateness and effectiveness. Continual improvement of the framework Making decisions as to how to improve the framework based on the results of monitoring and evaluation.
  • Communication and consultation Communication and consultation with all stakeholders (internal and external) should be ongoing throughout the risk management process. Communication plans should be developed early on in the process in order to ensure that all stakeholders understand what risks have been identified, the reasons for decisions made and why actions must be undertaken. Establishing the context This phase is aimed at understanding internal and external environment that the risk management activity takes place in. It involves understanding the objectives that the risk management process is supposed to address, and the internal and external factors that must be taken into account in the other phases. It involves understanding the internal and external context of the organisation, the context that the risk management process itself is operating in and the criteria that should be sued to evaluate risk. Risk assessment Risk assessment is the process of risk identification, analysis and evaluation. Risk identification: This is the process of identifying risks. The aim is to be comprehensive including as many risks as practical detailing their causes and potential consequences. Risk analysis: develop an understanding of the risks. Categorise it for evaluation and treatment including: likelihood, consequences, causes and sources. Risk evaluation: Decide which risks need treatment and their priority for treatment. Compare the level of risk found during the analysis phase against the risk criteria to determine to arrive at the need for (and level of) treatment. Risk treatment Risk treatment involves deciding which option to use to mitigate particular risks, and then the actual attempt to put that option into practice. Once a plan of action has been decided and started, risk treatment includes assessing whether the treatment is successful, assessing the amount of residual risk that remains, deciding whether that level of residual risk is acceptable, and if it isn’t bringing other treatment options into play. Monitoring and review Monitoring and review should be a continual part of the overall risk management process. Progress against plans should be monitored and courses of action should be reviewed for effectiveness and adjusted if they are not effective.
  • Risk Management and ISO 31000

    1. 1. Risk Management and ISO 31000 Doug Newdick
    2. 2. What Is Risk Management? <ul><li>Risk is: </li></ul><ul><ul><li>The effect of uncertainty on the ability of an organisation to meet its objectives. </li></ul></ul><ul><li>Risk management is: </li></ul><ul><ul><li>The range of activities that an organisation intentionally undertakes to understand and reduce these effects. </li></ul></ul><ul><li>Effective risk management is: </li></ul><ul><ul><li>Executing these activities efficiently and in a way that actually and demonstrably improves the ability of the organisation to meet its objectives in a repeatable fashion. </li></ul></ul>
    3. 3. What Is ISO 31000? <ul><li>ISO 31000:2009 is: </li></ul><ul><ul><li>An international standard that provides principles and guidelines for effective risk management </li></ul></ul><ul><ul><li>Not specific to any industry or sector </li></ul></ul><ul><ul><li>Able to be applied to any kind of risk </li></ul></ul><ul><ul><li>Able to be applied to any kind of organisation </li></ul></ul><ul><ul><li>Intended to be tailored to meet the needs of the organisation </li></ul></ul><ul><li>“ The generic approach described in this Standard provides the principles and guidelines for managing any form of risk in a systematic, transparent and credible manner and within any scope and context.” </li></ul>
    4. 4. What Does ISO 31000 Cover? <ul><li>ISO 31000:2009 contains: </li></ul><ul><ul><li>A set of risk management terms and their definitions </li></ul></ul><ul><ul><li>A set of principles for guiding and informing effective risk management for an enterprise </li></ul></ul><ul><ul><li>An outline and process for creating a risk management framework </li></ul></ul><ul><ul><li>An outline and process for creating a risk management process </li></ul></ul><ul><li>ISO 31000 is: </li></ul><ul><ul><li>Clear </li></ul></ul><ul><ul><li>Sensible </li></ul></ul><ul><ul><li>Brief (24 pages) </li></ul></ul>
    5. 5. What Does ISO 31000 Not Cover? <ul><li>Detailed instructions on how to manage risk </li></ul><ul><li>A complete risk management framework </li></ul><ul><li>A complete risk management process </li></ul><ul><li>Formats or attributes for describing risks </li></ul><ul><li>Templates </li></ul><ul><li>Guidance on how to identify risks </li></ul><ul><li>Advice on how to manage risks for a specific domain </li></ul>
    6. 6. Background to ISO 31000 <ul><li>Australia and NZ developed AS/NZS 4360:1999 in 1999. This was revised and reissued as AS/NZS 4360:2004 in 2004. Australia and New Zealand led the world in enterprise risk management at this point! </li></ul><ul><li>There was no agreed de jure or de facto international standard in place at this stage. There were a small number of competing frameworks which were regarded as unsatisfactory. </li></ul><ul><li>In 2005 the International Standards Organisation started work on ISO 31000 using AS/NZS 4360:2004 as its first draft. </li></ul><ul><li>ISO 31000 was issued to widespread acclaim in 2009. </li></ul>
    7. 7. ISO 31000 – An Overview Principles guide the creation of the framework The framework defines the process The performance of the process feeds back into the framework
    8. 8. ISO 31000 – An Overview: Principles
    9. 9. ISO 31000 – An Overview: Framework
    10. 10. ISO 31000 – An Overview: Process
    11. 11. Why Use ISO 31000? <ul><li>Save yourself time and effort: </li></ul><ul><ul><li>Using the terms, principles and guidelines in ISO 31000 means you don’t have to spend time and effort creating your own. </li></ul></ul><ul><ul><li>You can spend time on the things that really add value – managing the actual risks. </li></ul></ul><ul><li>Facilitate communication: </li></ul><ul><ul><li>Avoid misunderstandings by using concepts and terms that are well known in the risk management community. </li></ul></ul><ul><li>Provide higher quality output: </li></ul><ul><ul><li>Take advantage of the significant expertise in risk management that the ISO has used in coming up with the standard. </li></ul></ul><ul><ul><li>Ensure you don’t miss out any aspects of risk management by using the standard as a checklist. </li></ul></ul>
    12. 12. How Do I Apply ISO 31000? <ul><li>When should I use ISO 31000? </li></ul><ul><ul><li>When you are asked to identify or assess risks </li></ul></ul><ul><ul><li>When you are asked to manage risks </li></ul></ul><ul><ul><li>When you are asked to assess a risk management framework or process </li></ul></ul><ul><li>How should I use ISO 31000 </li></ul><ul><ul><li>Use it to frame the scope of the work </li></ul></ul><ul><ul><li>Use it to guide the engagement </li></ul></ul><ul><ul><li>Use it to create a risk management process </li></ul></ul>
    13. 13. ISO 31000 In Summary <ul><ul><li>ISO 31000 gives you a structured, credible foundation for discussions with about risk and risk management. </li></ul></ul><ul><ul><li>ISO 31000 gives you a starting point for a risk management process if you don’t have one. </li></ul></ul><ul><ul><li>ISO 31000 gives you a standard vocabulary for talking about risks and risk management. </li></ul></ul><ul><ul><li>ISO 31000 gives you a baseline for comparisons and assessments of risk management processes. </li></ul></ul>
    14. 14. For Further Resources <ul><li>Visit my blog: </li></ul><ul><ul><li>http://dougnewdick.wordpress.com </li></ul></ul><ul><li>Follow me on Twitter: </li></ul><ul><ul><li>@dougnewdick </li></ul></ul>